ZyXEL B-220 User Guide - Page 55

Problem with the Link Status, Table 6-3 Troubleshooting Communication Problems

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ZyAIR Wireless LAN Utility Table 6-3 Troubleshooting Communication Problems PROBLEM In access point mode, the wireless station(s) cannot associate to the ZyAIR. CORRECTIVE ACTION Verify that the computer with the ZyAIR installed is turned on. Make sure the wireless station(s) uses the same SSID as the ZyAIR. Make sure the wireless station(s) uses the same security option and/or WEP keys. Verify that the wireless station(s) is not blocked in the MAC Filter screen. 6.4 Problem with the Link Status Table 6-4 Troubleshooting Link Quality PROBLEM The link quality and/or signal strength is poor all the time. CORRECTIVE ACTION Search and connect to another AP with a better link quality using the Site Survey screen. Move your computer closer to the AP or the peer computer(s) within the transmission range. There may be too much radio interference (for example microwave or another AP using the same channel) around your wireless network. Relocate or reduce the radio interference. Troubleshooting 6-3

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ZyAIR Wireless LAN Utility
Troubleshooting
6-3
Table 6-3 Troubleshooting Communication Problems
PROBLEM
CORRECTIVE ACTION
In access point mode, the
wireless station(s) cannot
associate to the ZyAIR.
Verify that the computer with the ZyAIR installed is turned on.
Make sure the wireless station(s) uses the same SSID as the ZyAIR.
Make sure the wireless station(s) uses the same security option and/or
WEP keys.
Verify that the wireless station(s) is not blocked in the
MAC Filter
screen.
6.4
Problem with the Link Status
Table 6-4 Troubleshooting Link Quality
PROBLEM
CORRECTIVE ACTION
The link quality and/or signal
strength
is poor all the time.
Search and connect to another AP with a better link quality using the
Site
Survey
screen.
Move your computer closer to the AP or the peer computer(s) within the
transmission range.
There may be too much radio interference (for example microwave or
another AP using the same channel) around your wireless network.
Relocate or reduce the radio interference.