ZyXEL PLA6456 User Guide - Page 36

RESET/ENCRYPT Button Problems

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Chapter 5 Troubleshooting 5.4 RESET/ENCRYPT Button Problems The Power light does not blink when I press the RESET/ENCRYPT button. • Check the device is on. • Press the RESET/ENCRYPT button again, making certain you have pressed the button for 2 to 5 seconds. • For PLA, you cannot use the RESET/ENCRYPT button when it is in standby mode. Connect the PLA to a computer/router then try again. The Power lights on both devices blink when I press the RESET/ENCRYPT buttons, but the Powerline light does not turn on. • Ensure you have pressed the RESET/ENCRYPT button on both devices. • Wait for about a minute while the devices set up a connection. • If that does not work, try again with both devices connected to a power strip next to each other. If they now connect, then the devices were not on the same electrical circuit before. The Power lights on both devices blink, then many lights blink and the Powerline light blinks red. Do not worry, the connection process is proceeding normally. The Power lights on both devices finished blinking, but only one device's Powerline light is on. One device may have connected to a third PLA. To check if device A is connected to device B and not another device, disconnect device B from its power source. Device A's Powerline ( ) light will turn off if the connection is with Device B. Try to reconnect by pressing the RESET/ENCRYPT button for 2 to 5 seconds on both devices. PLA6456 User's Guide 36

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Chapter 5 Troubleshooting
PLA6456 User’s Guide
36
5.4
RESET/ENCRYPT Button Problems
The Power light does not blink when I press the
RESET/ENCRYPT
button.
•
Check the device is on.
•
Press the
RESET/ENCRYPT
button again, making certain you have pressed the button for 2 to 5
seconds.
•
For PLA, you cannot use the
RESET/ENCRYPT
button when it is in standby mode. Connect the PLA to a
computer/router then try again.
The Power lights on both devices blink when I press the RESET/ENCRYPT buttons, but the Powerline
light does not turn on.
•
Ensure you have pressed the
RESET/ENCRYPT
button on both devices.
•
Wait for about a minute while the devices set up a connection.
•
If that does not work, try again with both devices connected to a power strip next to each other. If
they now connect, then the devices were not on the same electrical circuit before.
The Power lights on both devices blink, then many lights blink and the Powerline light blinks red.
Do not worry, the connection process is proceeding normally.
The Power lights on both devices finished blinking, but only one device’s Powerline light is on.
One device may have connected to a third PLA. To check if device A is connected to device B and not
another device, disconnect device B from its power source. Device A’s Powerline
(
)
light will turn off
if the connection is with Device B. Try to reconnect by pressing the
RESET/ENCRYPT
button for 2 to 5
seconds on both devices.