ZyXEL VMG3927-B50B User Guide
ZyXEL VMG3927-B50B Manual
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- ZyXEL VMG3927-B50B | User Guide - Page 1
User's Guide VMG4927-B50A / VMG9827-B50A/ VMG3927-B50B Default Login Details Version 5.13 Edition 1, 06/2019 LAN IP Address Login Password http://192.168.1.1 admin See the device label Copyright © 2019 Zyxel Communications Corporation - ZyXEL VMG3927-B50B | User Guide - Page 2
in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the VMG and access the Web Configurator. • More Information Go to support.zyxel.com to find other information on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 2 - ZyXEL VMG3927-B50B | User Guide - Page 3
other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The VMG4927-B50A / VMG9827-B50A / VMG3927-B50B may be referred to as the "VMG" in this guide. • Product labels, screen names, field labels and field choices are all in bold font. • A right angle bracket - ZyXEL VMG3927-B50B | User Guide - Page 4
Guide ...15 VMG Introduction ...16 The Web Configurator ...32 Quick Start ...39 Tutorials ...42 Technical Reference ...65 Network Map and Status Screens ...66 Broadband ...71 Wireless ...93 Home Networking ...116 Routing ...133 Quality of Service -B50A / VMG9827-B50A / VMG3927-B50B User's Guide 4 - ZyXEL VMG3927-B50B | User Guide - Page 5
Contents Overview Backup/Restore ...275 Diagnostic ...278 Troubleshooting ...285 Appendices ...292 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 5 - ZyXEL VMG3927-B50B | User Guide - Page 6
Contents Document Conventions ...3 Contents Overview ...4 Table of Contents ...6 Part I: User's Guide 15 Chapter 1 VMG Introduction ...16 1.1 Overview ...16 1.1.1 Internet Access ...16 3.2 Quick Start Setup ...39 Chapter 4 Tutorials ...42 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 6 - ZyXEL VMG3927-B50B | User Guide - Page 7
the WiFi Network Settings 45 4.3.2 Use WPS ...47 4.3.3 Connect to the VMG's WiFi Network Manually (No WPS 49 4.3.4 Configure Wireless Security on the VMG 49 4.3.5 Configure Your Laptop ...51 ...93 7.1.1 What You Can Do in this Chapter 93 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 7 - ZyXEL VMG3927-B50B | User Guide - Page 8
105 7.8.2 Additional Wireless Terms 107 7.8.3 Wireless Security Overview 107 7.8.4 Signal Problems ...109 7.8.5 BSS ...109 7.8.6 MBSSID ...110 7.8.7 Preamble Type ...110 131 Chapter 9 Routing ...133 9.1 Overview ...133 9.2 Routing ...133 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 8 - ZyXEL VMG3927-B50B | User Guide - Page 9
...137 9.4.1 Add/Edit Policy Route ...138 9.5 RIP Overview ...139 9.5.1 RIP ...139 Chapter 10 Quality of Service (QoS)...140 10.1 Overview ...140 10.1.1 What You Can Do in this Chapter 140 10.2 What You ...171 11.9.1 NAT Definitions ...172 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 9 - ZyXEL VMG3927-B50B | User Guide - Page 10
16.1.1 What You Can Do in this Chapter 190 16.1.2 What You Need to Know 191 16.2 Firewall ...191 16.3 Protocol ...192 16.3.1 Add/Edit a Service ...193 16.4 Access Control ...194 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 10 - ZyXEL VMG3927-B50B | User Guide - Page 11
.1.2 What You Need to Know About VoIP 213 21.2 Before You Begin ...214 21.3 SIP Account ...214 21.3.1 SIP Account Add/Edit ...215 21.4 SIP Service Provider ...219 21.4.1 SIP Service Provider Add/Edit 220 21.5 Phone Device ...224 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 11 - ZyXEL VMG3927-B50B | User Guide - Page 12
Region ...226 21.7 Call Rule ...226 21.8 Technical Reference ...227 21.8.1 Quality of Service (QoS 235 21.8.2 Phone Services Overview 235 Chapter 22 Log ...240 22.1 Overview ...240 22.1.1 What You Can Do ...253 27.1 xDSL Statistics ...253 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 12 - ZyXEL VMG3927-B50B | User Guide - Page 13
.2.1 User Account Add/Edit ...258 Chapter 30 Remote Management ...260 30.1 Overview ...260 30.2 MGMT Services ...260 30.3 Trust Domain ...261 30.3.1 Add Trust Domain ...262 Chapter 31 SNMP ...263 31.1 Upgrade ...273 35.1 Overview ...273 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 13 - ZyXEL VMG3927-B50B | User Guide - Page 14
281 37.6 OAM Ping ...282 Chapter 38 Troubleshooting...285 38.1 Power, Hardware Connections, and LEDs Support ...293 Appendix B Wireless LANs...299 Appendix C IPv6...309 Appendix D Services ...317 Appendix E Legal Information ...321 Index ...331 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 15
PART I User's Guide 15 - ZyXEL VMG3927-B50B | User Guide - Page 16
B50B 1.1.1 Internet Access Your VMG has a DSL port and a Gigabit Ethernet port for super-fast Internet access. It provides shared Internet access by connecting the DSL port to the DSL or MODEM jack on a splitter or your telephone jack. You can have multiple WAN services VMG3927-B50B User's Guide 16 - ZyXEL VMG3927-B50B | User Guide - Page 17
two DSL lines must come from the same ISP, and they both need to support DSL bonding. Also, only DSL 1 supports telephone service. To enable the bonding feature, go to the Network Setting > Broadband > to two separate telephone jacks (Wall). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 17 - ZyXEL VMG3927-B50B | User Guide - Page 18
in the figure) to a telephone jack. The ISP will split the DSL connection at their end for DSL 1 and DSL 2 bonding. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 18 - ZyXEL VMG3927-B50B | User Guide - Page 19
The ISP may provide "triple play" service to the VMG. This allows you to take advantage of "triple play" services such as Voice over IP telephony, and streaming video/audio media all at the same time, with no noticeable loss in bandwidth. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 19 - ZyXEL VMG3927-B50B | User Guide - Page 20
on. These devices can connect to the VMG to access network resources and the Internet. Your VMG supports WiFi Protected Setup (WPS), which allows you to quickly set up a WiFi network with strong security calls: Figure 7 VMG's VoIP Features VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 20 - ZyXEL VMG3927-B50B | User Guide - Page 21
service provider's SIP server which forwards your calls to either VoIP or PSTN phones. 1.2 Ways to Manage the VMG Use any of the following methods to manage the VMG. • Web Configurator. This is recommended for management of the VMG using a (supported B50A / VMG9827-B50A / VMG3927-B50B User's Guide 21 - ZyXEL VMG3927-B50B | User Guide - Page 22
Chapter 1 VMG Introduction Figure 8 LEDs on the VMG4927-B50A The following graphic displays the front panel of the VMG9827-B50A. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 22 - ZyXEL VMG3927-B50B | User Guide - Page 23
Chapter 1 VMG Introduction Figure 9 LEDs on the VMG9827-B50A The following graphic displays the front panel of the VMG3927-B50B. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 23 - ZyXEL VMG3927-B50B | User Guide - Page 24
that it depends on your client's configuration to have a 2.4G or 5G WiFi network. Note: Your VMG supports both 2.4G and 5G wireless networks, the connection to the 5G wireless network has priority. The WPS LED turns off when WiFi is off. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 24 - ZyXEL VMG3927-B50B | User Guide - Page 25
with a 2.4G or 5G WiFi client. The 2.4G or 5G WiFi network is not activated. WPS is enabled. WPS is disabled. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 25 - ZyXEL VMG3927-B50B | User Guide - Page 26
WiFi client. The 2.4G or 5G WiFi network is not activated. Note: The USB LED is reserved for future development. USB VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 26 - ZyXEL VMG3927-B50B | User Guide - Page 27
the network has failed. Amber On WPS is enabled. WPS Off WPS is disabled. Table 4 VMG3927-B50B LED Descriptions LED COLOR STATUS DESCRIPTION Power Green Red On Blinking On The VMG is receiving power connection with the LAN. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 27 - ZyXEL VMG3927-B50B | User Guide - Page 28
Chapter 1 VMG Introduction Table 4 VMG3927-B50B LED Descriptions (continued) LED COLOR STATUS DESCRIPTION Green On The 2.4G or 5G Figure 11 VMG4927-B50A Rear Panel Figure 12 VMG9827-B50A Rear Panel Figure 13 VMG3927-B50B Rear Panel VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 28 - ZyXEL VMG3927-B50B | User Guide - Page 29
ground (maximum) 88 mm Two Two 2 m The following figure introduces the specifications of the screws and screws anchors for wall mounting. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 29 - ZyXEL VMG3927-B50B | User Guide - Page 30
. 5 Align the holes on the back of the VMG with the screws on the wall. Hang the VMG on the screws. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 30 - ZyXEL VMG3927-B50B | User Guide - Page 31
Chapter 1 VMG Introduction Figure 15 Wall Mounting Example VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 31 - ZyXEL VMG3927-B50B | User Guide - Page 32
Access the Web Configurator 1 Make sure your VMG hardware is properly connected (refer to the Quick Start Guide). 2 Launch your web browser. If the VMG does not automatically re-direct you to the login screen it to confirm and click Apply. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 32 - ZyXEL VMG3927-B50B | User Guide - Page 33
or closed the Quick Start Wizard screen, the Status screen appears, where you can view the VMG's interface and system information. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 33 - ZyXEL VMG3927-B50B | User Guide - Page 34
these parts: • A - title bar • B - main window • C - navigation panel 2.2.1 Title Bar The title bar provides some icons in the upper right corner. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 34 - ZyXEL VMG3927-B50B | User Guide - Page 35
a device on the local network. TFTP Server Name Configure a TFTP server name which is sent to clients using DHCP option 66. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 35 - ZyXEL VMG3927-B50B | User Guide - Page 36
Use this screen to enable specific traffic directions for network services. DoS Use this screen to activate protection against Denial of Service (DoS) attacks. MAC Filter MAC Filter Use this (such as parental control) is enforced. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 36 - ZyXEL VMG3927-B50B | User Guide - Page 37
to view detailed information of the phone devices. Use this screen to select your location and a call service mode. Use this screen to configure speed dial for SIP phone numbers that you call often. System change user password on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 37 - ZyXEL VMG3927-B50B | User Guide - Page 38
list of public IP addresses which are allowed to access the VMG through the services configured in the Maintenance > Remote Management screen. SNMP SNMP Use this screen information to help you identify problems with the DSL connection. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 38 - ZyXEL VMG3927-B50B | User Guide - Page 39
connection information in this screen. The screen and fields to enter may vary depending on your current connection type. Click Next. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 39 - ZyXEL VMG3927-B50B | User Guide - Page 40
Start - Wireless Setting 4 Your VMG saves your settings and attempts to connect to the Internet. Click Close to complete the setup. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 40 - ZyXEL VMG3927-B50B | User Guide - Page 41
Chapter 3 Quick Start Figure 22 Quick Start - Result Summary VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 41 - ZyXEL VMG3927-B50B | User Guide - Page 42
an ADSL connection, use the information from your Internet Service Provider (ISP) to configure the VMG. Be sure to contact your service provider for any information you need to configure the Mode MyDSLConnection ADSL Routing PPPoE IPv4 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 42 - ZyXEL VMG3927-B50B | User Guide - Page 43
IPv6/IPv4 Mode to IPv4 Only. 4 Enter the account information provided to you by your DSL service provider. 5 Configure this rule as your default Internet connection by selecting the Apply as Default 7 Click Apply to save your settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 43 - ZyXEL VMG3927-B50B | User Guide - Page 44
Chapter 4 Tutorials 8 You should see a summary of your new DSL connection setup in the Broadband screen as follows. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 44 - ZyXEL VMG3927-B50B | User Guide - Page 45
correctly set up your Internet connection. Be sure to contact your service provider for any information you need to configure the WAN screens. WiFi network using WPS (Section 4.3.3 on page 49) or manual configuration (Section 4.3.3 on page 49). 4.3.1 Configure the WiFi VMG3927-B50B User's Guide 45 - ZyXEL VMG3927-B50B | User Guide - Page 46
> Advanced screen and select 802.11b/g/n Mixed in the 802.11 Mode field in the 2.4G Advanced Settings section. Click Apply. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 46 - ZyXEL VMG3927-B50B | User Guide - Page 47
Section 7.7 on page 103), the VMG automatically enables WPS and grays the field out on this Network Setting > Wireless > Advanced screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 47 - ZyXEL VMG3927-B50B | User Guide - Page 48
up a wireless network and its security by pressing a button on both VMG and wireless client (the Android smartphone in this example). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 48 - ZyXEL VMG3927-B50B | User Guide - Page 49
is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.2 on page 28). 1 Go to the Network Setting > Wireless > WiFi > Edit screen to enable the 2.4G wireless network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 49 - ZyXEL VMG3927-B50B | User Guide - Page 50
. Verify your wireless and wireless security settings under Device Information and check if the WLAN connection is up under Interface Status. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 50 - ZyXEL VMG3927-B50B | User Guide - Page 51
we use a Windows 7 laptop that has a built-in wireless adapter as the wireless client. 1 The VMG supports IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n, and IEEE 802.11ac wireless clients. Make Connect using as security key instead. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 51 - ZyXEL VMG3927-B50B | User Guide - Page 52
Chapter 4 Tutorials 6 Type the security key in the following screen. Click OK. 7 Check the status of your wireless connection in the screen below. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 52 - ZyXEL VMG3927-B50B | User Guide - Page 53
with the DHCP server enabled. If your connection is successful, open your Internet browser and enter http://www.zyxel.com or the URL of any other web site in the address bar. If you are able to Guest guest123 48 hours APP APP 123456789 N/A VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 53 - ZyXEL VMG3927-B50B | User Guide - Page 54
the Guest WiFi section to configure the second wireless network group. 3 Configure the screen using the provided parameters and click Save. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 54 - ZyXEL VMG3927-B50B | User Guide - Page 55
WiFi screen. The screen also displays the remaining available time for using the Guest WiFi network at the upper right corner. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 55 - ZyXEL VMG3927-B50B | User Guide - Page 56
charge of forwarding traffic to N2. In this case, the VMG routes traffic from A to R and then R routes the traffic to B. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 56 - ZyXEL VMG3927-B50B | User Guide - Page 57
using the following settings: 4a Select the Active check box. Enter the Route Name as R. 4b Set IP Type to IPv4. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 57 - ZyXEL VMG3927-B50B | User Guide - Page 58
. Traffic that does not match this class is assigned a priority queue based on the internal QoS mapping table on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 58 - ZyXEL VMG3927-B50B | User Guide - Page 59
opens, check Active and enter or select the following values: • Name: Email • Interface: WAN • Priority: 1 (High) • Weight: 8 • Rate Limit: 5,000 (kbps) VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 59 - ZyXEL VMG3927-B50B | User Guide - Page 60
Tutorial: Advanced > QoS > Queue Setup Chapter 4 Tutorials 3 Click Classification Setup > Add new Classification to create a new class. Check Active and follow the settings as shown in the screen below. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 60 - ZyXEL VMG3927-B50B | User Guide - Page 61
MAC address. Type the IP address of your computer - 192.168.1.23. Type the IP Subnet Mask if you know it. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 61 - ZyXEL VMG3927-B50B | User Guide - Page 62
new DDNS host name. This tutorial uses the following settings as an example. • Hostname: zyxelrouter.dyndns.org • Service Type: Host with IP address • IP Address: Enter the WAN IP address that your VMG is currently using on the VMG later. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 62 - ZyXEL VMG3927-B50B | User Guide - Page 63
> DNS > Dynamic DNS screen. • Select Enable Dynamic DNS. • Select www.DynDNS.com as the service provider. • Type zyxelrouter.dyndns.org in the Host Name field. • Enter the user name (UserName1) and computer but not to Josephine's computer. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 63 - ZyXEL VMG3927-B50B | User Guide - Page 64
. However, Josephine and others not listed in this screen will no longer be able to access the Internet through the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 64 - ZyXEL VMG3927-B50B | User Guide - Page 65
PART II Technical Reference 65 - ZyXEL VMG3927-B50B | User Guide - Page 66
WLAN). 5.2 Network Map Use this screen to view the network connection status of the device and its clients. A warning message appears if there is a connection problem. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 66 - ZyXEL VMG3927-B50B | User Guide - Page 67
configure how often you want the VMG to update this screen in Refresh interval. Figure 24 Network Map: List View Mode VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 67 - ZyXEL VMG3927-B50B | User Guide - Page 68
field displays the current encapsulation method. IP Address This field displays the current IP address of the VMG in the WAN. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 68 - ZyXEL VMG3927-B50B | User Guide - Page 69
field displays the current link-local address of the VMG for the LAN interface. This field displays what DHCP services the VMG is providing to the LAN. The possible values are: Server - The VMG is a DHCP QoS; see Chapter 10 on page 140). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 69 - ZyXEL VMG3927-B50B | User Guide - Page 70
percentage of the VMG supported NAT sessions are currently service provider name and SIP number for each SIP account. This field displays the account number and service domain of the SIP account. You can change these in the VoIP > SIP screens. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 71
IP address, routing feature, DNS server, VLAN, and MTU IPv4/IPv6 IP address, routing feature, DNS server, VLAN, and MTU VLAN VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 71 - ZyXEL VMG3927-B50B | User Guide - Page 72
size packets of information called cells. With ATM, a high QoS (Quality of Service) can be guaranteed. ATM uses a connection-oriented model and establishes a virtual circuit to IPv4 and IPv6 networks, and supports IPv6 rapid deployment (6RD). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 72 - ZyXEL VMG3927-B50B | User Guide - Page 73
traffic to the ISP's Border Relay router (BR in the figure) to connect to the native IPv6 Internet. The local network can also use IPv4 services. The VMG uses it's configured IPv4 WAN IP to route IPv4 traffic to the IPv4 Internet. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 73 - ZyXEL VMG3927-B50B | User Guide - Page 74
Router (AFTR in the graphic) to connect to the IPv4 Internet. The local network can also use IPv6 services. The VMG uses it's configured IPv6 WAN IP to route IPv6 traffic to the IPv6 Internet. Figure 28 . Get this information from your ISP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 74 - ZyXEL VMG3927-B50B | User Guide - Page 75
Listener Discovery (MLD) is activated or not for this connection. MLD is not available when the connection uses the bridging service. Click the Edit icon to configure the WAN connection. Click the Delete icon to remove the WAN connection. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 75 - ZyXEL VMG3927-B50B | User Guide - Page 76
connection type, Routing mode, and PPPoE encapsulation. The screen varies when you select other interface type, encapsulation, and IPv4/IPv6 mode. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 76 - ZyXEL VMG3927-B50B | User Guide - Page 77
Select Routing if your ISP give you one IP address only and you want multiple computers to share an Internet account. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 77 - ZyXEL VMG3927-B50B | User Guide - Page 78
Point (SNAP) header. This is available only when you select IPoA in the Encapsulation field. Service Category Select UBR Without PCR for applications that are non-time sensitive, such as email. Select in the PPP Connection Trigger field. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 78 - ZyXEL VMG3927-B50B | User Guide - Page 79
into a MAC-layer frame that contains bits to define class of service. Select the IEEE 802.1p priority level (from 0 to manually. Enter the first DNS server address assigned by the ISP. Enter the second DNS server address assigned by the ISP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 80
traffic from the local network through the ISP's IPv4 network. Select Manually Configured if you have the IPv4 address of the relay server. only when you set the method of encapsulation to IPoE. Service Provider Enter an IPv6 prefix for tunneling IPv6 traffic to -B50A / VMG3927-B50B User's Guide 80 - ZyXEL VMG3927-B50B | User Guide - Page 81
Following Static IPv6 DNS Address to have the VMG use the IPv6 DNS server addresses you configure manually. Enter the first IPv6 DNS server address assigned by the ISP. Secondary DNS Enter the second type, the following screen appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 81 - ZyXEL VMG3927-B50B | User Guide - Page 82
8 separate traffic types by inserting a tag into a MAC-layer frame that contains bits to define class of service. Select the IEEE 802.1p priority level (from 0 to 7) to add to traffic through this connection. the following screen appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 82 - ZyXEL VMG3927-B50B | User Guide - Page 83
DESCRIPTION General Active Select Enable or Disable to activate or deactivate the interface. Name Enter a service name of the connection. Type Select ADSL over ATM as the interface that you want to ). Enter the VCI assigned to you. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 83 - ZyXEL VMG3927-B50B | User Guide - Page 84
tag into a MAC-layer frame that contains bits to define class of service. 802.1q OK Cancel Select the IEEE 802.1p priority level (from and SRA (Seamless Rate Adaptation) functions. The VMG supports the PhyR retransmission scheme. PhyR is a retransmission scheme -B50A / VMG3927-B50B User's Guide 84 - ZyXEL VMG3927-B50B | User Guide - Page 85
PhyR will require the CPE to retrain. For PhyR to function, the DSLAM must also support PhyR and have it enabled. PhyR DS Enable or disable PhyR DS (downstream) for downstream function, the DSLAM must also support PhyR and have it enabled. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 85 - ZyXEL VMG3927-B50B | User Guide - Page 86
connection's data rate according to line conditions without interrupting service. DSL bonding allows the VMG to aggregate two to use the DSL bonding and ADSL fallback features. Make sure your ISP supports these functions. Select Enable to use PTM over ADSL. Since PTM has VMG3927-B50B User's Guide 86 - ZyXEL VMG3927-B50B | User Guide - Page 87
, it supports the following methods. IP over Ethernet IP over Ethernet (IPoE) is an alternative to PPPoE. IP packets are being delivered across an Ethernet network, without using PPP encapsulation. They are routed between the Ethernet interface and the VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User - ZyXEL VMG3927-B50B | User Guide - Page 88
based on RFC1483 and sends it through an ATM PVC (Permanent Virtual Circuit) to the Internet Service Provider's (ISP) DSLAM (digital access multiplexer). Please refer to RFC 2364 for more information on and economical. LLC-based Multiplexing VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 88 - ZyXEL VMG3927-B50B | User Guide - Page 89
). CBR is used for connections that continuously require a specific amount of bandwidth. A PCR is specified and if traffic exceeds this rate, VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 89 - ZyXEL VMG3927-B50B | User Guide - Page 90
VLAN membership of a frame across bridges - they are not confined to the switch on which they were created. The VLANs can VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 90 - ZyXEL VMG3927-B50B | User Guide - Page 91
of www.zyxel.com is manually enter them in the DNS server fields. 2 If your ISP dynamically assigns the DNS server IP addresses (along with the VMG's WAN IP address), set the DNS server fields to get the DNS server address from the ISP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 92
a number. For example, 2001:db8:1a2b:15::1a2f:0/32 means that the first 32 bits (2001:db8) is the subnet prefix. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 92 - ZyXEL VMG3927-B50B | User Guide - Page 93
with different methods of data encryption. Find Out More See Section 7.8 on page 105 for advanced technical information on wireless networks. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 93 - ZyXEL VMG3927-B50B | User Guide - Page 94
, password and security type. Click the Edit icon on the Network Setting > Wireless > WiFi screen to open the WiFi Edit screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 94 - ZyXEL VMG3927-B50B | User Guide - Page 95
in the Network Setting > Wireless > MESH screen. This is the wireless network name. This is the password of the wireless network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 95 - ZyXEL VMG3927-B50B | User Guide - Page 96
whether this extra WiFi network uses 2.4G or 5G band. WiFi Network This field displays the extra WiFi network name. Name VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 96 - ZyXEL VMG3927-B50B | User Guide - Page 97
VMG never turn the wireless network off. Click Save to save your changes. Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 97 - ZyXEL VMG3927-B50B | User Guide - Page 98
network with strong security, without having to configure security settings manually. Set up each WPS connection between two devices. Both devices must support WPS. See Section 7.8.8.2 on page 111 for more the terms listed in this screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 98 - ZyXEL VMG3927-B50B | User Guide - Page 99
. Select a specific channel the VMG uses for the wireless band. Select Auto to have the VMG automatically determine a channel to use. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 99 - ZyXEL VMG3927-B50B | User Guide - Page 100
is disabled in the Network Setting > Wireless > MESH screen. Select Enable to allow the coexistence of 20 MHz and 40 MHz Overlapping Basic Service Sets (OBSS) in wireless local area networks. Select Disabled to disable this feature. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 100 - ZyXEL VMG3927-B50B | User Guide - Page 101
header of packets it sends. WMM QoS (WiFi MultiMedia Quality of Service) gives high priority to voice and video, which makes them run only if the wireless device to which the VMG is connected also supports this feature. This option is only available for the 5G band. / VMG3927-B50B User's Guide 101 - ZyXEL VMG3927-B50B | User Guide - Page 102
Chapter 7 Wireless Figure 44 Network Setting > Wireless > Channel Status VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 102 - ZyXEL VMG3927-B50B | User Guide - Page 103
on the VMG 1 If the Multy-Pro-supported extender is in repeater mode, enable WiFi. See Section 7.2.1 on page 94 or Section 3.2 on page 39 for more information on enabling WiFi. 2 Enable Zyxel MESH in the Network > Wireless > MESH screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 103 - ZyXEL VMG3927-B50B | User Guide - Page 104
Device A is a Multy-Prosupported extender in AP mode. Devices B and C are Multy-Pro-supported extenders in repeater Mode. Figure 45 MESH Application Click Network > Wireless > MESH. The following to restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 104 - ZyXEL VMG3927-B50B | User Guide - Page 105
point. Wireless clients connect to one another in order to exchange information. The following figure provides an example of a wireless network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 105 - ZyXEL VMG3927-B50B | User Guide - Page 106
must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentifier. • If two wireless networks overlap, they should use a different channel. Like radio the number of available channels also varies. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 106 - ZyXEL VMG3927-B50B | User Guide - Page 107
her favorite movie is Vanishing Point (which you know was made in 1971) you could use "70dodchal71vanpoi" as your security key. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 107 - ZyXEL VMG3927-B50B | User Guide - Page 108
get the MAC address for each device in the wireless network, see the device's User's Guide or other documentation. You can use the MAC address filter to tell the VMG which characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 108 - ZyXEL VMG3927-B50B | User Guide - Page 109
or from machines that are coincidental emitters such as electric motors or microwaves. Problems with absorption occur when physical objects (such as thick walls) are between the cannot communicate with each other. Figure 49 Basic Service Set VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 109 - ZyXEL VMG3927-B50B | User Guide - Page 110
possibility of channel interference. The VMG's MBSSID (Multiple Basic Service Set IDentifier) function allows you to use one access point to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each VMG3927-B50B User's Guide 110 - ZyXEL VMG3927-B50B | User Guide - Page 111
device does not have one, log into its configuration utility and locate the button (see the device's User's Guide for how to do this - for the VMG, see Figure 42 on page 98). 3 Press the button ) connecting to a WPS-enabled access point. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 111 - ZyXEL VMG3927-B50B | User Guide - Page 112
is not part of an existing network and can act as either enrollee or registrar (if it supports both functions). If the registrar is unconfigured, the security settings it transmits to the enrollee are and has no existing information. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 112 - ZyXEL VMG3927-B50B | User Guide - Page 113
you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with 2 supports the registrar function, so you use it to perform the WPS handshake instead. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 113 - ZyXEL VMG3927-B50B | User Guide - Page 114
the configuration interface of the registrar device to discover the key the network is using (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as It does not matter if the access VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 114 - ZyXEL VMG3927-B50B | User Guide - Page 115
on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 115 - ZyXEL VMG3927-B50B | User Guide - Page 116
Name screen to set a TFTP server address which is passed to the clients using DHCP option 66. (Section 8.8 on page 129). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 116 - ZyXEL VMG3927-B50B | User Guide - Page 117
network addressing, announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions. NAT traversal allows the following: • Dynamic port mapping • Learning public IP addresses VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 117 - ZyXEL VMG3927-B50B | User Guide - Page 118
the IP address of your VMG. 2 Enter the IP subnet mask into the Subnet Mask field. Unless instructed otherwise it is best to leave this alone, the configurator will automatically compute a subnet mask based upon the IP address you entered. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 118 - ZyXEL VMG3927-B50B | User Guide - Page 119
Chapter 8 Home Networking 3 Click Apply to save your settings. Figure 54 Network Setting > Home Networking > LAN Setup VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 119 - ZyXEL VMG3927-B50B | User Guide - Page 120
you enter, so do not change this field unless you are instructed to do so. Select Enable to allows the VMG to passively DNS server information. Select DNS Proxy if you have the DNS proxy service. The VMG redirects clients' DNS queries to a DNS server for resolving / VMG3927-B50B User's Guide 120 - ZyXEL VMG3927-B50B | User Guide - Page 121
manually enter an interface ID for the LAN interface's global IPv6 address. LAN IPv6 Prefix Setup Delegate prefix Select this option to automatically obtain an IPv6 network prefix from the service want to configure IPv6 DNS servers. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 121 - ZyXEL VMG3927-B50B | User Guide - Page 122
address that is assigned at the factory. This address follows an industry standard that ensures no other adapter has a similar address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 122 - ZyXEL VMG3927-B50B | User Guide - Page 123
computer from the drop-down list or select Manual Input to manually enter a device's MAC address and IP address in the following fields. MAC Address If you select Manual Input, enter the MAC address of a can dynamically join a network, VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 123 - ZyXEL VMG3927-B50B | User Guide - Page 124
need to manually configure port service. This is the internal port number that identifies the service. This is the transport layer protocol used for the service. Click Apply to save your changes. Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 125
and the VMG. 1 Click the start icon, Control Panel and then the Network and Sharing Center. 2 Click Change Advanced Sharing Settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 125 - ZyXEL VMG3927-B50B | User Guide - Page 126
alias and public static IP. IP alias allows you to partition a physical network into different logical networks over the same Ethernet interface. The VMG supports multiple logical LAN interfaces via its physical Ethernet interface with the VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 126 - ZyXEL VMG3927-B50B | User Guide - Page 127
the LAN's logical network (subnet). If your ISP provides the Public LAN service, the VMG may use an LAN IP address that can be accessed Select Enable to enable the Public LAN feature. Your ISP must support Public LAN and Static IP. IPv4 Address Enter the public IP / VMG3927-B50B User's Guide 127 - ZyXEL VMG3927-B50B | User Guide - Page 128
screen to turn on a device on the LAN network. To use this feature, the remote device must also support Wake on LAN. You need to know the MAC address of the LAN device. It may be on a label on the device or in its documentation. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 128 - ZyXEL VMG3927-B50B | User Guide - Page 129
Home Networking > Wake on LAN LABEL DESCRIPTION Wake by Address Select Manual and enter the IP address or MAC address of the device to clients in the VMG local network, such as STB devices that support the TFTP booting mechanism, can then use the TFTP server address / VMG3927-B50B User's Guide 129 - ZyXEL VMG3927-B50B | User Guide - Page 130
/IP configuration for the clients. If you turn DHCP service off, you must have another DHCP server on your LAN, or else the computer must be manually configured. IP Pool Setup The VMG is pre-configured with the DNS server addresses. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 130 - ZyXEL VMG3927-B50B | User Guide - Page 131
that support DHCP instructed problems. However, the Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of IP addresses specifically for private networks: • 10.0.0.0 - 10.255.255.255 • 172.16.0.0 - 172.31.255.255 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 132
assignment, please refer to RFC 1597, "Address Allocation for Private Internets" and RFC 1466, "Guidelines for Management of IP Address Space". VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 132 - ZyXEL VMG3927-B50B | User Guide - Page 133
the Internet through the VMG's default gateway (R1). You create one static route to connect to services offered by your ISP behind router R2. You create another static route to communicate with a separate Route to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 133 - ZyXEL VMG3927-B50B | User Guide - Page 134
the Routing screen or the Edit icon next to the static route you want to edit. The screen shown next appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 134 - ZyXEL VMG3927-B50B | User Guide - Page 135
screen to view and configure DNS routes on the VMG. Click Network Setting > Routing > DNS Route to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 135 - ZyXEL VMG3927-B50B | User Guide - Page 136
modify the DNS route. Click the Delete icon to delete the DNS route. 9.3.1 DNS Route Add You can manually add the VMG's DNS route entry. Click Add New DNS Route in the Network Setting > Routing > DNS Route name of the DNS route entry. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 136 - ZyXEL VMG3927-B50B | User Guide - Page 137
is the transport layer protocol. Source Port This is the source port number. Source MAC This is the source MAC address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 137 - ZyXEL VMG3927-B50B | User Guide - Page 138
configured in the Broadband screens. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 138 - ZyXEL VMG3927-B50B | User Guide - Page 139
that the VMG sends (it recognizes both formats when receiving). RIP version 1 is universally supported but RIP version 2 carries more information. RIP version 1 is probably adequate for most networks restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 139 - ZyXEL VMG3927-B50B | User Guide - Page 140
CHAPTER 10 Quality of Service (QoS) 10.1 Overview Quality of Service (QoS) refers IP (VoIP) or Internet gaming, and those for which jitter alone is a problem such as Internet radio or streaming video. This chapter contains information about configuring QoS VMG9827-B50A / VMG3927-B50B User's Guide 140 - ZyXEL VMG3927-B50B | User Guide - Page 141
destination traffic flows. All packets in the same flow are given the same priority. CoS (class of service) is a way of managing traffic in a network by grouping similar types of traffic together and treating ) Time (After Traffic Shaping) VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 141 - ZyXEL VMG3927-B50B | User Guide - Page 142
Traffic Policing) (After Traffic Policing) The VMG supports three incoming traffic metering algorithms: Token Bucket 153 for more information on each metering algorithm. 10.3 Quality of Service General Settings Click Network Setting > QoS > General to open the / VMG3927-B50B User's Guide 142 - ZyXEL VMG3927-B50B | User Guide - Page 143
Chapter 10 Quality of Service (QoS) The following table blank, the VMG automatically sets this to the LAN interfaces' maximum supported connection speed. Select how the VMG assigns priorities to various upstream traffic assignment. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 143 - ZyXEL VMG3927-B50B | User Guide - Page 144
Chapter 10 Quality of Service (QoS) Figure 72 Network Setting > QoS > Queue Setup The following table describes the labels in this screen. Table 43 Network queue. Note that subsequent rules move up by one when you take this action. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 144 - ZyXEL VMG3927-B50B | User Guide - Page 145
Chapter 10 Quality of Service (QoS) 10.4.1 Adding a QoS Queue Click Add New Queue or the edit icon in the Queue Setup screen to configure specific criteria such as the source address, destination address, source port number, destination port VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 145 - ZyXEL VMG3927-B50B | User Guide - Page 146
Chapter 10 Quality of Service (QoS) number or incoming interface. For example, you can configure a classifier to select traffic from the same protocol port ( Setup screen or the Edit icon next to a classifier to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 146 - ZyXEL VMG3927-B50B | User Guide - Page 147
Chapter 10 Quality of Service (QoS) Figure 75 Classification Setup: Add/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 147 - ZyXEL VMG3927-B50B | User Guide - Page 148
Chapter 10 Quality of Service (QoS) The following table describes the labels in this screen. Table 46 Classification Setup: Add/Edit LABEL DESCRIPTION Step1: :00, a packet with a MAC address of 00:13:49:12:34:56 matches this criteria. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 148 - ZyXEL VMG3927-B50B | User Guide - Page 149
field. DHCP Select this option and select the protocol (service type) from TCP, UDP, ICMP or IGMP. If you select User defined, enter the protocol (service type) number. This field is available only when you priority field in the packets. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 149 - ZyXEL VMG3927-B50B | User Guide - Page 150
Chapter 10 Quality of Service (QoS) Table 46 Classification Setup: Add/Edit (continued) LABEL DESCRIPTION VLAN ID Tag If you select Remark, enter a existing shaper. Note that subsequent rules move up by one when you take this action. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 150 - ZyXEL VMG3927-B50B | User Guide - Page 151
Chapter 10 Quality of Service (QoS) 10.6.1 Add/Edit a QoS Shaper Click Add New Shaper in the Shaper Setup screen or the Edit icon next to Add new Policer Click this to create a new entry. # This is the index number of the entry. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 151 - ZyXEL VMG3927-B50B | User Guide - Page 152
Chapter 10 Quality of Service (QoS) Table 49 Network Setting > QoS > Policer Setup (continued) LABEL DESCRIPTION Status This field displays whether the enable or disable this policer. Name Enter the descriptive name of this policer. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 152 - ZyXEL VMG3927-B50B | User Guide - Page 153
Chapter 10 Quality of Service (QoS) Table 50 Policer Setup: Add/Edit LABEL DESCRIPTION Meter Type This shows the traffic metering algorithm 's QoS packet statistics, click Network Setting > QoS > Monitor. The screen appears as shown. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 153 - ZyXEL VMG3927-B50B | User Guide - Page 154
Chapter 10 Quality of Service (QoS) Figure 80 Network Setting > QoS > Monitor The following table describes the labels in this screen. Table 51 VLAN and provides the information that devices need to process the frame across the network. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 154 - ZyXEL VMG3927-B50B | User Guide - Page 155
field contains a 2-bit unused field and a 6-bit DSCP field which can define up to 64 service levels. The following figure illustrates the DS field. DSCP is backward compatible with the three precedence bits and the configured policies. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 155 - ZyXEL VMG3927-B50B | User Guide - Page 156
network. IP precedence uses three bits of the eight-bit ToS (Type of Service) field in the IP header. There are eight classes of services (ranging from zero to seven) in IP precedence. Zero is the lowest priority (BYTE) >1100 250~1100 - ZyXEL VMG3927-B50B | User Guide - Page 157
Chapter 10 Quality of Service (QoS) Token Bucket The token to be equal to or less than the amount of the bandwidth that the interface can support. It does not help if you set it to a bucket size over the interface's from the CBS bucket. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 157 - ZyXEL VMG3927-B50B | User Guide - Page 158
CIR and PIR values are based on the guaranteed and maximum bandwidth respectively as negotiated between a service provider and client. The trTCM evaluates incoming packets and marks them with one of three colors the packet is marked yellow. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 158 - ZyXEL VMG3927-B50B | User Guide - Page 159
.1.1 What You Can Do in this Chapter • Use the Port Forwarding screen to configure forward incoming service requests to the server(s) on your local network (Section 11.2 on page 160). • Use the Applications packet is traveling in the WAN side. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 159 - ZyXEL VMG3927-B50B | User Guide - Page 160
FTP on port 21. In some cases, such as for unknown services or where one server can support more than one service (for example both FTP and web service), it might be better to specify a range of port numbers. a single host on the Internet. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 160 - ZyXEL VMG3927-B50B | User Guide - Page 161
is the last external port number that identifies a service. Translation Start This is the first internal port number that identifies a service. Port Translation End This is the last internal port number that identifies a service. Port VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 161 - ZyXEL VMG3927-B50B | User Guide - Page 162
Forwarding (continued) LABEL DESCRIPTION Protocol Modify This shows the IP protocol supported by this virtual server, whether it is TCP, UDP, or Enable or Disable to activate or deactivate the rule. Service Name Enter a name to identify this rule using keyboard / VMG3927-B50B User's Guide 162 - ZyXEL VMG3927-B50B | User Guide - Page 163
source IP address of WAN interface. Enter the source IP address of WAN interface. Select the protocol supported by this virtual server. Choices are TCP, UDP, or TCP/UDP. Click OK to save your . Figure 84 Network Setting > NAT > Applications VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 163 - ZyXEL VMG3927-B50B | User Guide - Page 164
number that define the service. View Rules Click this to display the configuration of the service that you have chosen in Application Fowarded. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 164 - ZyXEL VMG3927-B50B | User Guide - Page 165
(LAN). The problem is that port forwarding only forwards a service to a single LAN IP address. In order to use the same service on a different LAN computer, you have to manually replace the LAN computer your VMG's trigger port settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 165 - ZyXEL VMG3927-B50B | User Guide - Page 166
screen. Table 58 Network Setting > NAT > Port Triggering LABEL DESCRIPTION Add New Rule # Status Service Name WAN Interface Trigger Start Port Click this to create a new rule. This is the index Edit icon to open the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 166 - ZyXEL VMG3927-B50B | User Guide - Page 167
the LAN. You could put servers such as mail servers, HTTP/HTTPS web servers and FTP servers on the DMZ to provide services to hosts on the WAN as well as hosts on the LAN. You first need to assign a DMZ host to use DMZ. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 167 - ZyXEL VMG3927-B50B | User Guide - Page 168
Chapter 11 Network Address Translation (NAT) In addition to the servers for specified services, NAT supports a default server IP address. A default server receives packets from ports that NAT > ALG. Figure 90 Network Setting > NAT > ALG VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 168 - ZyXEL VMG3927-B50B | User Guide - Page 169
is the ending Inside Global IP Address (IGA). This field is blank for One-to-One and Many-toOne mapping types. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 169 - ZyXEL VMG3927-B50B | User Guide - Page 170
), the VMG's Single User Account feature that previous routers supported only. Local Start IP Many-to-Many: This mode maps multiple local IP addresses to shared global IP addresses. Enter the starting Inside Local IP Address (ILA). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 170 - ZyXEL VMG3927-B50B | User Guide - Page 171
. Cancel Click this to exit this screen without saving any changes. 11.9 Technical Reference This part contains more information regarding NAT. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 171 - ZyXEL VMG3927-B50B | User Guide - Page 172
from probing your network. For more information on IP address translation, refer to RFC 1631, The IP Network Address Translator (NAT). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 172 - ZyXEL VMG3927-B50B | User Guide - Page 173
NAT application, where three inside LANs (logical LANs using IP alias) behind the VMG can communicate with three distinct WAN networks. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 173 - ZyXEL VMG3927-B50B | User Guide - Page 174
table. Please refer to RFC 1700 for further information about port numbers. Table 66 Services and Port Numbers SERVICES ECHO FTP (File Transfer Protocol) SMTP (Simple Mail Transfer Protocol) DNS (Domain of 192.168.1.35 to a third (C in the VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 174 - ZyXEL VMG3927-B50B | User Guide - Page 175
Chapter 11 Network Address Translation (NAT) example). You assign the LAN IP addresses and the ISP assigns the WAN IP address. The NAT network appears as a single host on the Internet. Figure 96 Multiple Servers Behind NAT Example VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 175 - ZyXEL VMG3927-B50B | User Guide - Page 176
of a machine before you can access it. In addition to the system DNS server(s), each WAN interface (service) is set to have its own static or dynamic DNS server list. You can configure a DNS static route .org and still reach your hostname. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 176 - ZyXEL VMG3927-B50B | User Guide - Page 177
can manually add or edit the VMG's DNS name and IP address entry. Click Add New DNS Entry in the DNS Entry screen or the Edit icon next to the entry you want to edit. The screen shown next appears. Figure 98 DNS Entry: Add/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 178
in the Connection Type and URL Update fields. Connection Type Select a protocol that your Dynamic DNS service server use. URL Update Enter an URL of the Dynamic DNS provider. Host/Domain Name Type the Type the password assigned to you. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 178 - ZyXEL VMG3927-B50B | User Guide - Page 179
DynDNS Wildcard. Enable Off Line Option (Only applies to custom DNS) Check with your Dynamic DNS service provider to have traffic redirected to a URL (that you can specify) while you are off line Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 179 - ZyXEL VMG3927-B50B | User Guide - Page 180
multicast groups the VMG has joined and which ports have joined it. To open this screen, click Network Setting > IGMP/MLD. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 180 - ZyXEL VMG3927-B50B | User Guide - Page 181
number of multicast data sources (1-24) a multicast group is allowed to have. Note: The setting only works for IGMPv3 and MLDv2. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 181 - ZyXEL VMG3927-B50B | User Guide - Page 182
message. Apply Click Apply to save your changes back to the VMG. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 182 - ZyXEL VMG3927-B50B | User Guide - Page 183
VLAN group. 14.2 VLAN Group Click Network Setting > Vlan Group to open the following screen. Figure 102 Network Setting > Vlan Group VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 183 - ZyXEL VMG3927-B50B | User Guide - Page 184
number entered above. Click OK to save your changes back to the VMG. Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 184 - ZyXEL VMG3927-B50B | User Guide - Page 185
networks on the VMG (Section 15.2 on page 185). 15.2 Interface Grouping Overview You can manually add a LAN interface to a new group. Alternatively, you can have the VMG automatically add 168.2.2 and uses the WAN VDSL_PoE/ppp0.1 interface. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 185 - ZyXEL VMG3927-B50B | User Guide - Page 186
following screen. Use this screen to create a new interface group. Note: An interface can belong to only one group at a time. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 186 - ZyXEL VMG3927-B50B | User Guide - Page 187
interfaces to this group. To remove a LAN or wireless LAN interface from the Selected LAN Interfaces, use the right-facing arrow. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 187 - ZyXEL VMG3927-B50B | User Guide - Page 188
LAN interface on which the matched traffic is received will belong to this group automatically. WildCard Support This shows if wildcard on DHCP option 60 is enabled. Modify Click the Modify icon to information of the matched traffic. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 188 - ZyXEL VMG3927-B50B | User Guide - Page 189
box. OK Click OK to save your changes back to the VMG. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 189 - ZyXEL VMG3927-B50B | User Guide - Page 190
on page 191). • Use the Protocol screen to add or remove predefined Internet services and configure firewall rules (Section 16.3 on page 192). • Use the Access protection against Denial of Service (DoS) attacks (.Section 16.5 on page 196). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 190 - ZyXEL VMG3927-B50B | User Guide - Page 191
will ignore all incoming SYN requests, making the system unavailable for legitimate users. DoS Denials of Service (DoS) attacks are aimed at devices and networks with a connection to the Internet. Their goal to display the General screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 191 - ZyXEL VMG3927-B50B | User Guide - Page 192
screen. For a comprehensive list of port numbers and services, visit the IANA (Internet Assigned Number Authority) website. See Appendix D on page 317 for some examples. Click Security > Firewall > Protocol to display the following screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 192 - ZyXEL VMG3927-B50B | User Guide - Page 193
can use in the firewall's ACL rule configuration. Click Add New Protocol Entry or the edit icon next to an existing service rule in the Protocol screen to display the following screen. Figure 111 Security > Firewall > Protocol: Add/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 193 - ZyXEL VMG3927-B50B | User Guide - Page 194
one port only or Range to specify a span of ports that define your customized service. If you select Any, the service is applied to all ports. Protocol Number ICMPv6 Type Type a single port number or source address is equivalent to Any. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 194 - ZyXEL VMG3927-B50B | User Guide - Page 195
destination address is equivalent to Any. This displays the transport layer protocol that defines the service and the direction of traffic to which this rule applies. This field displays whether the . Figure 113 Access Control: Add/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 195 - ZyXEL VMG3927-B50B | User Guide - Page 196
this screen without saving. 16.5 DoS DoS (Denial of Service) attacks can flood your Internet connection with invalid packets and connection requests, using so much bandwidth and so many resources that Internet access becomes unavailable. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 196 - ZyXEL VMG3927-B50B | User Guide - Page 197
enable protection against DoS attacks. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 197 - ZyXEL VMG3927-B50B | User Guide - Page 198
and LAN clients access to the VMG. Click Security > MAC Filter. The screen appears as shown. Figure 115 Security > MAC Filter VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 198 - ZyXEL VMG3927-B50B | User Guide - Page 199
:34:56:78:9a:bc. Apply Click Apply to save your changes. Cancel Click Cancel to restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 199 - ZyXEL VMG3927-B50B | User Guide - Page 200
to open the following screen. The following warning appears. Make sure to follow the instructions in order to set parental control. Figure 116 Security > Parental Control> Warning Click OK to continue. Figure 117 Security > Parental Control VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 200 - ZyXEL VMG3927-B50B | User Guide - Page 201
This shows the day(s) and time on which parental control is enabled. This shows whether the network service is configured. If not, None will be shown. This shows whether the website block is configured. a restricted access schedule. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 201 - ZyXEL VMG3927-B50B | User Guide - Page 202
the VMG blocks access to all the network services except the ones listed below. Add New Service Click this to show a screen in which you can add a new service rule. You can configure the Service Name, Protocol, and Port of the new rule. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 202 - ZyXEL VMG3927-B50B | User Guide - Page 203
TCP & UDP. Enter the port of the service. OK Cancel If you have chosen a pre-defined service in the Service Name field, this field will not be configurable. Click OK to save your changes. Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 203 - ZyXEL VMG3927-B50B | User Guide - Page 204
click the Edit icon next to a schedule rule to open the following screen. Use this screen to configure a restricted access schedule. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 204 - ZyXEL VMG3927-B50B | User Guide - Page 205
a description for this scheduler rule. OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 205 - ZyXEL VMG3927-B50B | User Guide - Page 206
Certificates Click Security > Certificates to open the Local Certificates screen. This is the VMG's summary list of certificates and certification requests. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 206 - ZyXEL VMG3927-B50B | User Guide - Page 207
Certificates and then Create Certificate Request to open the following screen. Use this screen to have the VMG generate a certification request. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 207 - ZyXEL VMG3927-B50B | User Guide - Page 208
Auto to have the VMG configure this field automatically. Or select Customize to enter it manually. Organization Name State/Province Name Country/Region Name Apply Cancel Type the IP address (in information about the certificate request. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 208 - ZyXEL VMG3927-B50B | User Guide - Page 209
as being trustworthy; thus you do not need to import any certificate that is signed by one of these certification authorities. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 209 - ZyXEL VMG3927-B50B | User Guide - Page 210
the Trusted CA screen to open the following screen. Use this screen to view indepth information about the certification authority's certificate. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 210 - ZyXEL VMG3927-B50B | User Guide - Page 211
screen to open the following screen. The VMG trusts any valid certificate signed by any of the imported trusted CA certificates. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 211 - ZyXEL VMG3927-B50B | User Guide - Page 212
Choose File to find it. Apply Click Apply to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 212 - ZyXEL VMG3927-B50B | User Guide - Page 213
You don't necessarily need to use all these screens to set up your account. In fact, if your service provider did not supply information on a particular field in a screen, it is usually best to leave it messages are about phone calls over VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 213 - ZyXEL VMG3927-B50B | User Guide - Page 214
it to a phone port. The SIP account contains information that allows your VMG to connect to your VoIP service provider. See Section 21.3.1 on page 215 for how to map a SIP account to a phone port. . Figure 128 VoIP > SIP > SIP Account VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 214 - ZyXEL VMG3927-B50B | User Guide - Page 215
is not activated. This shows the name of the SIP account. This shows the name of the SIP service provider. This shows the SIP number. Click the Edit icon to configure the SIP account. Click the Delete the fields needed for this feature. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 215 - ZyXEL VMG3927-B50B | User Guide - Page 216
Chapter 21 Voice Figure 129 VoIP > SIP > SIP Account > Add new account/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 216 - ZyXEL VMG3927-B50B | User Guide - Page 217
new SIP account or the SIP account you are modifying. SIP Service Provider Association SIP Account Associated with Select the SIP service provider profile to use for the SIP account you are configuring in receives from the peer device. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 217 - ZyXEL VMG3927-B50B | User Guide - Page 218
when you have at least one voice message. Your VoIP service provider must support this feature. Keep the default value for this field, unless your VoIP service provider tells you to change it. Enter the number of you want the VMG to dial. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 218 - ZyXEL VMG3927-B50B | User Guide - Page 219
> SIP > SIP Service Provider LABEL DESCRIPTION Add new provider Click this button to add a new SIP service provider. # This is the index number of the entry. SIP Service Provider Name This shows the name of the SIP service provider. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 219 - ZyXEL VMG3927-B50B | User Guide - Page 220
Service Provider to open the following screen. Note: Click more to see all the fields in the screen. You don't necessarily need to use all these fields to set up your account. Click less to see and configure only the fields needed for this feature. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User - ZyXEL VMG3927-B50B | User Guide - Page 221
Chapter 21 Voice Figure 131 VoIP > SIP > SIP Service Provider > Add New Provider/Edit VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 221 - ZyXEL VMG3927-B50B | User Guide - Page 222
-translating the IP address (since this is already handled by the outbound proxy server). Enter the SIP outbound proxy server's listening port, if your VoIP service provider gave you one. Otherwise, keep the default value. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 222 - ZyXEL VMG3927-B50B | User Guide - Page 223
(s) for RTP traffic, if your VoIP service provider gave you this information. Otherwise, keep . To enter a range of ports, SRTP Support SRTP Support • enter the port number at the beginning problems. The peer devices must also use T.38. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 223 - ZyXEL VMG3927-B50B | User Guide - Page 224
DNS Name Authority Pointer (NAPTR) records to determine the transport protocols supported by the SIP server. It then performs DNS Service (SRV) query to determine the port number for the protocol. . Figure 132 VoIP > Phone > Phone Device VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 224 - ZyXEL VMG3927-B50B | User Guide - Page 225
receive phone calls. If you do not select a source for incoming calls, you cannot receive any calls on this phone port. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 225 - ZyXEL VMG3927-B50B | User Guide - Page 226
supplementary phone services (call hold, call waiting, call transfer and three-way conference calls) that your VoIP service provider supports. Europe Type - use supplementary phone services in European 's keypad to call the phone number. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 226 - ZyXEL VMG3927-B50B | User Guide - Page 227
servers to run telephone service applications like PBX services and voice mail. Internet Telephony Service Provider (ITSP) companies provide VoIP service. Circuit-switched telephone networks traditional circuit-switched telephone networks. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 227 - ZyXEL VMG3927-B50B | User Guide - Page 228
numbers like a telephone number ([email protected] for example). SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if act as both a SIP client and a SIP server. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 228 - ZyXEL VMG3927-B50B | User Guide - Page 229
initiate SIP requests. In the following example, you want to use client device A to call someone who is using client device C. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 229 - ZyXEL VMG3927-B50B | User Guide - Page 230
basic steps in the setup and tear down of a SIP call. A calls B. Table 102 SIP Call Progression A B 1. INVITE 2. Ringing 3. OK 4. ACK VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 230 - ZyXEL VMG3927-B50B | User Guide - Page 231
flow between the user agents (UA 1 and UA 2) and the proxy servers (this example shows two proxy servers, PROXY 1 and PROXY 2). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 231 - ZyXEL VMG3927-B50B | User Guide - Page 232
2 sends a response back to Proxy 2 indicating that the phone is ringing. The response is relayed back to User Agent 1 via Proxy 1. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 232 - ZyXEL VMG3927-B50B | User Guide - Page 233
the digital signals back into analog voice signals. The VMG supports the following codecs. • G.711 is a Pulse Code Modulation service provider must have a messaging system that sends message waiting status SIP packets as defined in RFC 3842. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 234
delete the tone of your choice. Press 14 followed by the "#" key if you wish to clear all your custom tones. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 234 - ZyXEL VMG3927-B50B | User Guide - Page 235
Supplementary services such as call hold, call waiting, and call transfer. are generally available from your VoIP service provider. The VMG supports the following services: 3. The VMG does not support DiffServ at the time of writing. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 235 - ZyXEL VMG3927-B50B | User Guide - Page 236
supplementary phone services available through the VMG's phone ports, you may need to subscribe to the services from your VoIP service provider. preferred since the timing is much more precise. With manual tapping, if the duration is too long, it may be interpreted VMG3927-B50B User's Guide 236 - ZyXEL VMG3927-B50B | User Guide - Page 237
want to transfer the call. 3 After you hear the ring signal or the second party answers it, hang up the phone. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 237 - ZyXEL VMG3927-B50B | User Guide - Page 238
"2". 21.8.2.3 USA Type Supplementary Services This section describes how to use supplementary phone services with the USA Type Call Service Mode. Commands for supplementary services are listed in the table below answered) to another phone. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 238 - ZyXEL VMG3927-B50B | User Guide - Page 239
One Shot Caller Display Call Activate or deactivate caller ID for the next call only. *67 One Shot Caller Hidden Call VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 239 - ZyXEL VMG3927-B50B | User Guide - Page 240
system condition is critical. 3 Error: There is an error condition on the system. 4 Warning: There is a warning condition on the system. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 240 - ZyXEL VMG3927-B50B | User Guide - Page 241
details. Level This field displays the severity level of the log that the device is to send to this syslog server. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 241 - ZyXEL VMG3927-B50B | User Guide - Page 242
this syslog server. Category This field displays the type of the log. Messages This field states the reason for the log. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 242 - ZyXEL VMG3927-B50B | User Guide - Page 243
in this screen shows the number of bytes received and sent on the VMG. Figure 143 System Monitor > Traffic Status > WAN VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 243 - ZyXEL VMG3927-B50B | User Guide - Page 244
> LAN to open the following screen. The figure in this screen shows the interface that is currently connected on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 244 - ZyXEL VMG3927-B50B | User Guide - Page 245
open the following screen. The figure in this screen shows the NAT session statistics for hosts currently connected on the VMG. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 245 - ZyXEL VMG3927-B50B | User Guide - Page 246
host. Total This displays what percentage of NAT sessions the VMG can support is currently being used by all connected hosts. You can also see the number of active NAT sessions and the maximum number of NAT sessions the VMG can support. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 246 - ZyXEL VMG3927-B50B | User Guide - Page 247
requesting machine. ARP updates the ARP Table for future reference and then sends the packet to the MAC address that replied. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 247 - ZyXEL VMG3927-B50B | User Guide - Page 248
MAC address of the device with the listed IP address. Device This is the type of interface used by the device. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 248 - ZyXEL VMG3927-B50B | User Guide - Page 249
of the gateway that helps forward this route's traffic. Subnet Mask This indicates the destination subnet mask of the IPv4 route. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 249 - ZyXEL VMG3927-B50B | User Guide - Page 250
mode. ethx indicates an Ethernet WAN interface using IPoE or in bridge mode. ppp0 indicates a WAN interface using PPPoE or PPPoA. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 250 - ZyXEL VMG3927-B50B | User Guide - Page 251
the VMG has joined and which ports have joined it. To open this screen, click System Monitor > Multicast Status > MLD Status. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 251 - ZyXEL VMG3927-B50B | User Guide - Page 252
receive the multicast group's traffic depending on the filter mode. Member This is the list of members in the multicast group. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 252 - ZyXEL VMG3927-B50B | User Guide - Page 253
LABEL DESCRIPTION Refresh Interval Select the time interval for refreshing statistics. Line Select which DSL line's statistics you want to display. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 253 - ZyXEL VMG3927-B50B | User Guide - Page 254
traffic direction going out from the port to the service provider. These are the statistics for the traffic direction coming into the port from the service provider. These are the data transfer rates at is the number of UnAvailable Seconds. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 254 - ZyXEL VMG3927-B50B | User Guide - Page 255
. HostInitRetr This is the number of the retraining counts the host initiated. FailedRetr This is the number of failed retraining counts. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 255 - ZyXEL VMG3927-B50B | User Guide - Page 256
name for your host VMG. Apply Click Apply to save your changes. Cancel Click Cancel to abandon this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 256 - ZyXEL VMG3927-B50B | User Guide - Page 257
has Administrator or User privileges. Click the Edit icon to configure the entry. Click the Delete icon to remove the entry. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 257 - ZyXEL VMG3927-B50B | User Guide - Page 258
wrong passwords have been entered as defined in Retry Times. Group Specify whether this user will have Administrator or User privileges. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 258 - ZyXEL VMG3927-B50B | User Guide - Page 259
Chapter 29 User Account Table 121 Maintenance > User Account > Add/Edit (continued) LABEL DESCRIPTION OK Click OK to save your changes. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 259 - ZyXEL VMG3927-B50B | User Guide - Page 260
the VMG. You can also specify the port numbers the services must use to connect to the VMG. Click Maintenance > Remote Management > MGMT Services to open the following screen. Figure 154 Maintenance > Remote Management > MGMT Services VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 260 - ZyXEL VMG3927-B50B | User Guide - Page 261
Apply Cancel If you only want certain WAN connections to have access to the VMG using the corresponding services, then clear WAN, select Trust Domain and configure the allowed IP address(es) in the Trust to add a trusted host IP address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 261 - ZyXEL VMG3927-B50B | User Guide - Page 262
DESCRIPTION IP Address Enter a public IPv4 IP address which is allowed to access the service on the VMG from the WAN. Apply Click Apply to save your changes back to the VMG. Cancel Click Cancel to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 262 - ZyXEL VMG3927-B50B | User Guide - Page 263
Protocol is a protocol used for exchanging management information between network devices. Your VMG supports SNMP agent functionality, which allows a manager station to manage and monitor the VMG for the purpose of accessing these objects. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 263 - ZyXEL VMG3927-B50B | User Guide - Page 264
to. Apply Click this to save your changes back to the VMG. Cancel Click this to restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 264 - ZyXEL VMG3927-B50B | User Guide - Page 265
Maintenance > Time. The screen appears as shown. Use this screen to configure the VMG's time based on your local time zone. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 265 - ZyXEL VMG3927-B50B | User Guide - Page 266
you don't want to configure the time server. Check with your ISP/network administrator if you are unsure of this information. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 266 - ZyXEL VMG3927-B50B | User Guide - Page 267
hour ahead of GMT or UTC (GMT+1). Click Apply to save your changes. Click Cancel to restore your previously saved settings. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 267 - ZyXEL VMG3927-B50B | User Guide - Page 268
the from/sender line of the email that the VMG sends. Remove Click this button to delete the selected entry(ies). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 268 - ZyXEL VMG3927-B50B | User Guide - Page 269
this button to save your changes and return to the previous screen. Click this button to exit this screen without saving. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 269 - ZyXEL VMG3927-B50B | User Guide - Page 270
Settings To change your VMG's log settings, click Maintenance > Logs Setting. The screen appears as shown. Figure 162 Maintenance > Logs Setting VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 270 - ZyXEL VMG3927-B50B | User Guide - Page 271
Month-Day-Year. The time format is Hour-Minute-Second. • "End of Log" message shows that a complete log has been sent. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 271 - ZyXEL VMG3927-B50B | User Guide - Page 272
Email Log Example Subject: Firewall Alert From Date: Fri, 07 Apr 2000 10:05:42 From: [email protected] To: [email protected] 1|Apr 7 00 |From:192.168.1.1 To:192.168.1.255 |default policy |forward | 09: | | End of Firewall Log VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 272 - ZyXEL VMG3927-B50B | User Guide - Page 273
upload new firmware to your VMG. You can download new firmware releases from your nearest Zyxel FTP site (or www.zyxel.com) to use to upgrade your device's performance. Only use firmware for your device's After uploaded. Firmware Upgrade VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 273 - ZyXEL VMG3927-B50B | User Guide - Page 274
. Figure 166 Network Temporarily Disconnected After two minutes, log in again and check your new firmware version in the Status screen. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 274 - ZyXEL VMG3927-B50B | User Guide - Page 275
in case you need to return to your previous settings. Click Backup to save the VMG's current configuration to your computer. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 275 - ZyXEL VMG3927-B50B | User Guide - Page 276
button to clear all user-entered configuration information and return the VMG to its factory defaults. The following warning screen appears. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 276 - ZyXEL VMG3927-B50B | User Guide - Page 277
. Click Maintenance > Reboot. Click Reboot to have the VMG reboot. This does not affect the VMG's configuration. Figure 172 Maintenance > Reboot VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 277 - ZyXEL VMG3927-B50B | User Guide - Page 278
Overview The Diagnostic screens display information to help you identify problems with the VMG. The route between a CO VDSL switch further action to check and resume services from the fault according to the line connectivity status report. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 278 - ZyXEL VMG3927-B50B | User Guide - Page 279
enter. 37.4 802.1ag Click Maintenance > Diagnostic > 802.1ag to open the following screen. Use this screen to perform CFM actions. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 279 - ZyXEL VMG3927-B50B | User Guide - Page 280
. 802.1Q VLAN ID Type a VLAN ID (1-4094) for this MA. Local MEP ID Enter the local Maintenance Endpoint Identifier (1~8191). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 280 - ZyXEL VMG3927-B50B | User Guide - Page 281
Ethernet OAM operates at layer two of the OSI (Open Systems Interconnection Basic Reference) model, neither IP or SNMP are necessary to monitor or troubleshoot network connection problems. Figure 175 Maintenance > Diagnostic > 802.3ah VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 281 - ZyXEL VMG3927-B50B | User Guide - Page 282
connections between ATM devices A bundle of virtual channels A series of virtual paths between circuit end points Figure 176 Virtual Circuit Topology VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 282 - ZyXEL VMG3927-B50B | User Guide - Page 283
verify integrity of an end-to-end PVC. Note: The DSLAM to which the VMG is connected must also support ATM F4 and/or F5 to use this test. Note: This screen is available only when you configure an perform an OAM F4 end-to-end loopback test. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 283 - ZyXEL VMG3927-B50B | User Guide - Page 284
Chapter 37 Diagnostic Table 135 Maintenance > Diagnostic > OAM Ping (continued) LABEL DESCRIPTION F5 segment Press this to perform an OAM F5 segment loopback test. F5 end-end Press this to perform an OAM F5 end-to-end loopback test. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 284 - ZyXEL VMG3927-B50B | User Guide - Page 285
CHAPTER 38 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs . 4 Turn the VMG off and on. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 285 - ZyXEL VMG3927-B50B | User Guide - Page 286
Troubleshooting 5 If the problem continues service control settings for HTTP and HTTPS (Maintenance > Remote MGMT). 5 Reset the device to its factory defaults, and try to access the VMG with the default IP address. See Section 1.4.5 on page 29. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 287
38 Troubleshooting 6 If the problem continues, or using a different browser. • Try to access the VMG using another service, such as Telnet. If you can access the VMG, check the remote the Quick Start Guide and Section 1.4.3 on page 25. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 287 - ZyXEL VMG3927-B50B | User Guide - Page 288
Troubleshooting device and reconnect them. 5 If the problem continues, contact your ISP. I cannot service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP's DHCP server. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 289
Chapter 38 Troubleshooting I cannot access the VMG anymore. I may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • Obstacles: walls, ceilings, same SSID. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 289 - ZyXEL VMG3927-B50B | User Guide - Page 290
Troubleshooting When Quality My voice calls are choppy? How can I solve this problem? The following factors may cause choppy voice: • Wrong compression causing choppy voice in your VoIP service. There are several websites that offer this service free. • Try turning off VMG3927-B50B User's Guide 290 - ZyXEL VMG3927-B50B | User Guide - Page 291
Chapter 38 Troubleshooting I can hear echoes during voice calls? How can I solve this problem? The following factors may cause echo: • Acoustics. • Electromagnetic interference. • Faulty are using a cordless phone, try using a corded one. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 291 - ZyXEL VMG3927-B50B | User Guide - Page 292
PART III Appendices Appendices contain general information. Some information may not apply to your device. 292 - ZyXEL VMG3927-B50B | User Guide - Page 293
) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • https://www.zyxel.com/cn/zh/ India • Zyxel Technology India Pvt Ltd • https://www.zyxel.com/in/en/ Kazakhstan • Zyxel Kazakhstan • https://www.zyxel.kz VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 293 - ZyXEL VMG3927-B50B | User Guide - Page 294
Ltd • https://www.zyxel.com/th/th/ Vietnam • Zyxel Communications Corporation-Vietnam Office • https://www.zyxel.com/vn/vi Europe Belarus • Zyxel BY • https://www.zyxel.by Belgium • Zyxel Communications B.V. • https://www.zyxel.com/be/nl/ VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 294 - ZyXEL VMG3927-B50B | User Guide - Page 295
• Zyxel Deutschland GmbH • https://www.zyxel.com/de/de/ Hungary • Zyxel Hungary & SEE • https://www.zyxel.com/hu/hu/ Italy • Zyxel Communications Italy • https://www.zyxel.com/it/it/ Latvia • Zyxel Latvia • https://www.zyxel.com/lv/lv/ VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 295 - ZyXEL VMG3927-B50B | User Guide - Page 296
• https://www.zyxel.com/sk/sk/ Spain • Zyxel Communications ES Ltd • https://www.zyxel.com/es/es/ Sweden • Zyxel Communications • https://www.zyxel.com/se/sv/ Switzerland • Studerus AG • https://www.zyxel.ch/de • https://www.zyxel.ch/fr VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 296 - ZyXEL VMG3927-B50B | User Guide - Page 297
/co/es/ Ecuador • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ South America • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Middle East Israel • Zyxel Communications Corporation • http://il.zyxel.com/ VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 297 - ZyXEL VMG3927-B50B | User Guide - Page 298
• Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.com/za/en/ VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 299
an independent network, which is commonly referred to as an ad-hoc network or Independent Basic Service Set (IBSS). The following diagram shows an example of notebook computers using wireless adapters to cannot communicate with each other. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 299 - ZyXEL VMG3927-B50B | User Guide - Page 300
Appendix B Wireless LANs Figure 179 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access same ESS must have the same ESSID in order to communicate. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 300 - ZyXEL VMG3927-B50B | User Guide - Page 301
, that is they do not know if the channel is currently being used. Therefore, they are considered hidden from each other. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 301 - ZyXEL VMG3927-B50B | User Guide - Page 302
Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 302 - ZyXEL VMG3927-B50B | User Guide - Page 303
based on a client-server model that supports authentication, authorization and accounting. The access services available to authenticated users once they are connected to the network. • Accounting Keeps track of the client's network activity. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 304
: EAP-MD5, EAP-TLS, EAP-TTLS, PEAP and LEAP. Your wireless LAN device may not support all authentication types. By using EAP to interact with an EAP-compatible RADIUS server, an access point Thus someone other than the authentication server VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 304 - ZyXEL VMG3927-B50B | User Guide - Page 305
imposes a management overhead. EAP-TTLS (Tunneled Transport Layer Service) EAP-TTLS is an extension of the EAP-TLS thus client identity is protected. For client authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, B50A / VMG3927-B50B User's Guide 305 - ZyXEL VMG3927-B50B | User Guide - Page 306
Wireless Client WPA Supplicants A wireless client supplicant is the software that runs on an operating system instructing the wireless client how to use WPA. At the time of writing, the most widely . Figure 182 WPA2-PSK Authentication VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 306 - ZyXEL VMG3927-B50B | User Guide - Page 307
AUTHENTICATION METHOD / KEY MANAGEMENT PROTOCOL ENCRYPTION METHOD Open None WPA2-PSK AES ENTER MANUAL KEY No Yes Antenna Overview An antenna couples RF signals onto air. A transmitter of antennas used for wireless LAN applications. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 307 - ZyXEL VMG3927-B50B | User Guide - Page 308
center of the coverage area as possible. For directional antennas, point the antenna in the direction of the desired coverage area. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 308 - ZyXEL VMG3927-B50B | User Guide - Page 309
uniquely identifies a device on the Internet. It is similar to a "public IP address" in IPv4. A global unicast address starts with a 2 or 3. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 309 - ZyXEL VMG3927-B50B | User Guide - Page 310
In IPv6, multicast addresses provide the same functionality as IPv4 broadcast addresses. Broadcasting is not supported in IPv6. A multicast address allows a host to send packets to all hosts in a FF0C:0:0:0:0:0:0:0 FF0D:0:0:0:0:0:0:0 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 310 - ZyXEL VMG3927-B50B | User Guide - Page 311
(S1) (from which the addresses in the IA_NA were obtained) a Renew message. If the time T2 is reached and the server VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 311 - ZyXEL VMG3927-B50B | User Guide - Page 312
a neighbor solicitation message (from the host) with a neighbor advertisement message. • Neighbor advertisement: A response from a node to announce its link-layer address. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 312 - ZyXEL VMG3927-B50B | User Guide - Page 313
on which the Done message is received to determine if other devices connected to this port should remain in the group. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 313 - ZyXEL VMG3927-B50B | User Guide - Page 314
Example - Enable DHCPv6 on Windows XP Windows XP does not support DHCPv6. If your network uses DHCPv6 for IP address assignment, service. 3 Select Start > Control Panel > Administrative Tools > Services. 4 Double click Dibbler - a DHCPv6 client. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 315
computer can obtain an IPv6 address from a DHCPv6 server. Example - Enable IPv6 on Windows 7 Windows 7 supports IPv6 by default. DHCPv6 is also enabled when you enable IPv6 on a Windows 7 computer. To enable . 3 Click OK to save the change. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 315 - ZyXEL VMG3927-B50B | User Guide - Page 316
172.16.100.61 Subnet Mask 255.255.255.0 Default Gateway fe80::213:49ff:feaa:7125%11 172.16.100.254 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 316 - ZyXEL VMG3927-B50B | User Guide - Page 317
IP port number. • If the Protocol is USER, this is the IP protocol number. • Description: This is a brief explanation of the applications that use this service or the situations in which this service is used. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 317 - ZyXEL VMG3927-B50B | User Guide - Page 318
Server, a service that matches web names (for instance www.zyxel.com) service uses this protocol. The Network Basic Input/Output System is used for communication between computers in a LAN. An Internet chat program. A protocol for news groups. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 319
systems, UNIX systems and network servers. The Simple Service Discovery Protocol supports Universal Plug-and-Play (UPnP). Secure Shell Remote Login Program. Stream Works Protocol. Syslog allows you to send system logs to a UNIX server. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 319 - ZyXEL VMG3927-B50B | User Guide - Page 320
Table 142 Examples of Services (continued) NAME TACACS PROTOCOL UDP PORT(S) 49 TELNET TCP 23 VDOLIVE TCP UDP 7000 userdefined DESCRIPTION . A videoconferencing solution. The UDP port number is specified in the application. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 320 - ZyXEL VMG3927-B50B | User Guide - Page 321
manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved. Disclaimer Zyxel installed and used according to the instructions, may cause harmful interference to radio VMG3927-B50B User's Guide 321 - ZyXEL VMG3927-B50B | User Guide - Page 322
VMG3927-B50B) List all applicable certification jack Universal Service instructions for problem is resolved. (VMG9827-B50A and VMG3927-B50B) If trouble is experienced with this equipment US: 1RODL01AV9827B50A, for repair or warranty information, please contact Zyxel VMG3927-B50B User's Guide 322 - ZyXEL VMG3927-B50B | User Guide - Page 323
N/A i-pex (MHF) i-pex (MHF) i-pex (MHF) i-pex (MHF) Antenna Information (VMG9827-B50A and VMG3927-B50B) NO. MODEL NAME 1 65-031-049020B 2 65-031-049021B 3 65-031-049022B 4 65-031-049023B TYPE d'en compromettre le fonctionnement. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 323 - ZyXEL VMG3927-B50B | User Guide - Page 324
N/A N/A i-pex (MHF) i-pex (MHF) i-pex (MHF) i-pex (MHF) Informations Antenne (VMG9827-B50A and VMG3927-B50B) NUMÉRO 1 2 3 4 NOM DU MODÈLE 65-031-049020B 65-031-049021B 65-031-049022B 65-031- CNR-247, doivent être clairement indiqués. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 324 - ZyXEL VMG3927-B50B | User Guide - Page 325
ées à l'Institut Belge des services Postaux et des Télécommunications (IBPT). Visitez Zyxel seadme seadmed vastavust direktiivi 2014/53/EL põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele Zyxel 2014/53/EE. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide - ZyXEL VMG3927-B50B | User Guide - Page 326
grunnkröfur og önnur viðeigandi ákvæði tilskipunar 2014/53/ UE. Con la presente Zyxel dichiara che questo attrezzatura è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva (specified in dBm). VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 326 - ZyXEL VMG3927-B50B | User Guide - Page 327
over them. • Always disconnect all cables from this device before servicing or disassembling. • Do not remove the plug and connect it installed near the device and shall be easily accessible. Important Safety Instructions • Caution! The RJ-45 jacks are not used for / VMG3927-B50B User's Guide 327 - ZyXEL VMG3927-B50B | User Guide - Page 328
Appendix E Legal Information Environment Statement ErP (Energy-related Products) Zyxel products put on the EU market in compliance with the requirement of the lsa genom att göra dig av med den på ett återvinningsställe. 台灣 VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 328 - ZyXEL VMG3927-B50B | User Guide - Page 329
other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 329 - ZyXEL VMG3927-B50B | User Guide - Page 330
or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact [email protected] to get it. VMG4927-B50A / VMG9827-B50A / VMG3927-B50B User's Guide 330 - ZyXEL VMG3927-B50B | User Guide - Page 331
108 B backup configuration 275 Basic Service Set, See BSS 299 Basic Service Set, see BSS blinking LEDs 25 C CA 206, 305 call hold 237, 238 call service mode 236, 238 call transfer 237, 238 call waiting channel, wireless LAN 106 Class of Service 235 Class of Service, see CoS client list 122 client - ZyXEL VMG3927-B50B | User Guide - Page 332
107 customer support 293 D data fragment threshold 100, 107 DDoS 191 default server address 168 Denials of Service, see DoS DHCP 117, 130 differentiated services 235 Differentiated Services, see DiffServ 233 General wireless LAN screen 94 VMG4927-B50A / VMG9827-B50A / VMG4005-B50B User's Guide 332 - ZyXEL VMG3927-B50B | User Guide - Page 333
group list 180, 251 version 91 IGMP Fast Leave 180 IGMPv2 180 IGMPv3 180 ILA 172 Independent Basic Service Set See IBSS 299 initialization vector (IV) 305 Inside Global Address, see IGA Inside Local Address, loopback 278 LTM 278 LTR 278 VMG4927-B50A / VMG9827-B50A / VMG4005-B50B User's Guide 333 - ZyXEL VMG3927-B50B | User Guide - Page 334
global 172 IGA 172 ILA 172 inside 172 local 172 outside 172 port forwarding 160 port number 174 services 174 SIP ALG 168 activation 169 NAT example 175 Network Address Translation, see NAT Network Map 66 see PBC push button, WPS 111 VMG4927-B50A / VMG9827-B50A / VMG4005-B50B User's Guide 334 - ZyXEL VMG3927-B50B | User Guide - Page 335
231, 232 number 228 OK response 233 proxy server 229 redirect server 229 register server 230 servers 228 service domain 228 URI 228 user agent 229 SIP ALG 168 activation 169 SMTP 174 SNMP 174, 263, , 177 example 133 static VLAN status 66 VMG4927-B50A / VMG9827-B50A / VMG4005-B50B User's Guide 335 - ZyXEL VMG3927-B50B | User Guide - Page 336
CTS 100, 107 time 265 ToS 235 TPID 90 traffic shaping 89 Troubleshooting access and login 286 Internet access 287 power, hardware, LEDs 285 trTCM 158 Two Rate Three Color Marker, see trTCM Type of Service, see ToS U unicast 91 Uniform Resource Identifier 228 Universal Plug -B50B User's Guide 336 - ZyXEL VMG3927-B50B | User Guide - Page 337
-PSK application example 306 WPA-PSK 109 application example 306 WPS 110, 111 example 112 limitations 114 push button 111 VMG4927-B50A / VMG9827-B50A / VMG4005-B50B User's Guide 337
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User’s Guide
VMG4927-B50A /
VMG9827-B50A/
VMG3927-B50B
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Version 5.13 Edition 1, 06/2019