eMachines EL1200 MU.NAE00.001 - eMachines Desktop Hardware Reference Guide - Page 52
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Chapter 3: Troubleshooting • If your computer is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on. • Make sure that the power cord is free from cuts or damage. Replace any damaged cables. Printer The printer will not turn on • Make sure that the printer is online. Many printers have an online/offline button that you may need to press. • Make sure that the power cable is plugged into an AC power source. The printer is on but will not print • Check the cable between the printer and your computer. Make sure that it is connected to the correct port. • Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. • Check the cable for bent or broken pins. • If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. To set a default printer: 1 Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens. 42