2000 Mercedes E-Class Owner's Manual - Page 181

Instruments and controls Tele Aid Operation Driving Instrument cluster display Practical hints Car care Technical data Index 178 Tele Aid Important! The initial activation of the Tele Aid system may only be performed by completing the subscriber agreement and placing an acquaintance call using the "SOS" button. Failure to complete either of these steps will result in a system that is not activated. If the system is not activated the indicator lamp in the "SOS" button stays on after turning electronic key in starter switch to position 2 and the message "TELE AID - NOT ACTIVATED" will be shown in the multifunction display for approx. 10 seconds. If you have any questions regarding activation, please call the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). (Telematic Alarm Identification on Demand) The Tele Aid system consists of three types of response; automatic and manual emergency, roadside assistance and information. The Tele Aid system is operational providing that the vehicle's battery is charged, properly connected, not damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted when using the volume control on the multifunction steering wheel, for raising press button æ and for lowering press button ç. To activate, press the "SOS" button, the Roadside Assistance button • or the Information button ¡, depending on the type of response required. Shortly after the completion of your Acquaintance Call, you will receive a user ID and password via first call mail. By visiting www.mbusa.com and selecting "Tele Aid" (USA only), you will have access to account information, remote door unlock, Info Services* profile and more. * Optional - available only with COMAND System self-check Initially, after turning the electronic key in starter switch to position 2, malfunctions are detected and indicated (the indicator lamps in the "SOS" button, the Roadside Assistance button • and the Information button ¡ stay on longer than 10 seconds or do not come on). The message "TELE AID - VISIT WORKSHOP" appears for approx. 10 seconds in the multifunction display.