2004 Pontiac Grand Prix Owner's Manual - Page 411

Pontiac reserves the right to limit services or reimbursement to an owner or driver when, in Pontiac's judgement, the claims become excessive in frequency or type of occurrence. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we're only a phone call away. Pontiac Roadside Assistance: 1-800-ROADSIDE or 1-800-762-3743, text telephone (TTY) users, call 1-888-889-2438. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book. Courtesy Transportation Pontiac has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. 7-7