2005 Saturn Ion Owner's Manual - Page 350

Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying Saturn Corporation. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer or Saturn Corporation. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to: Transport Canada Place de Ville Tower C 330 Sparks Street Ottawa, Ontario K1A 0N5 Reporting Safety Defects to Saturn In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you'll notify us. U.S. customers can call the Saturn Customer Assistance Center at 1-800-553-6000, or write: Saturn Corporation 100 Saturn Parkway Mail Drop 371-999-S24 Spring Hill, TN 37174-1500 In Canada, please call us at 1-800-263-1999. Or, write to: Saturn Customer Communication Centre General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 7-8