Acer AT310 F1 User Manual
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- Acer AT310 F1 | User Manual - Page 1
AT310 F1 Series User Guide - Acer AT310 F1 | User Manual - Page 2
© 2010. All Rights Reserved. Acer AT310 F1 Series User Guide Acer AT310 F1 Model Number: Serial Number: Purchase Date: Place of Purchase: - Acer AT310 F1 | User Manual - Page 3
iii Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do - Acer AT310 F1 | User Manual - Page 4
• Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. • To avoid damage of internal components and to prevent - Acer AT310 F1 | User Manual - Page 5
in performance, indicating a need for service. • The product does not operate normally after following the operating instructions. Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require - Acer AT310 F1 | User Manual - Page 6
of the reach of small children. Disposal instructions Do not throw this electronic device into Equipment (WEEE) regulations, visit www.acer-group.com/public/Sustainability/sustainability01.htm Industries Alliance at www.eiae.org. For lamp-specific disposal information, check www.lamprecycle.org. Tips - Acer AT310 F1 | User Manual - Page 7
vii Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • Refrain from staying too long in one fixed posture. • Avoid slouching forward and/or leaning - Acer AT310 F1 | User Manual - Page 8
viii • Using a glare-reduction filter. • Using a display visor, such as a piece of cardboard extended from the display's top front edge. • Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources, such as open windows, for extended periods of time. Developing - Acer AT310 F1 | User Manual - Page 9
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is to this equipment. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. Caution Changes or modifications - Acer AT310 F1 | User Manual - Page 10
a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. 2 This equipment is with Telecom's Specifications: a There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, - Acer AT310 F1 | User Manual - Page 11
limits for compliance with Telecom's specifications, the associated equipment shall be guarantee that Telecom lines will always continue to support pulse dialing. 7 Use of pulse dialing, condition. Should such problems occur, the user should NOT contact the telecom Fault Service. 8 This equipment - Acer AT310 F1 | User Manual - Page 12
connector contains no laser or light emitting diode (LED) more than Class I. Radio device regulatory notice Note: Below regulatory information is for models with wireless LAN and/or Bluetooth only. General This product complies with the radio frequency and safety standards of any country or region - Acer AT310 F1 | User Manual - Page 13
and prevent greenhouse gas emissions by meeting strict energy efficient guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offer products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more energy - Acer AT310 F1 | User Manual - Page 14
xiv - Acer AT310 F1 | User Manual - Page 15
20 Turning on the system 21 Power-on problems 23 Configuring the system OS 24 Turning off the system 25 3 System upgrades 27 Installation precautions 28 ESD precautions 28 Pre-installation instructions 28 Post-installation instructions 29 Configuring the hard disk drive 30 - Acer AT310 F1 | User Manual - Page 16
system 92 Initial system startup problems 93 Initial troubleshooting checklist 94 Hardware diagnostic testing 95 Checking the boot-up status 95 Verifying the condition of the storage devices 96 Confirming loading of the operating system 96 Specific problems and corrective actions 97 - Acer AT310 F1 | User Manual - Page 17
tools Server management overview RAID configuration utilities MEGARAID SAS 8204ELP configuration Onboard SATA RAID creation Appendix B Rack mount configuration Rack installation information System rack installation Vertical mounting hole pattern Installing the system into the rack Appendix C Acer - Acer AT310 F1 | User Manual - Page 18
xviii - Acer AT310 F1 | User Manual - Page 19
1 System tour - Acer AT310 F1 | User Manual - Page 20
one 32-bit/33 MHz PCI slot, onboard SATA SW RAID with RAID 0, 1, 5 or 10 support, onboard Baseboard Management Controller (BMC), iKVM feature, and an integrated VGA with 32 MB memory. The server accepts up to three optical devices and four hot-pluggable SATA/SAS hard disk drives, configurable for - Acer AT310 F1 | User Manual - Page 21
contents. Allow installation of additional storage devices. Unlock and open the bezel door to power on the server and access the server's hard drives and USB ports. Secures the bezel door to protect the server unit from unauthorized access. Supports four 3.5-inch hot-plug SATA/ SAS hard disk drives. - Acer AT310 F1 | User Manual - Page 22
4 1 System tour No. Icon 6 7 8 9 10 11 12 13 Component Description Power button Press to turn the server on/off, or to put it in standby mode. Power state indicator Indicates the power status. (green) System ID indicator Indicates the system ID button - Acer AT310 F1 | User Manual - Page 23
5 Front panel LED indicator status LED indicator Power state indicator HDD activity indicator System status/fault indicator LAN activity indicators LAN1 LAN2 LED color Green Green N/A N/A Green N/A Green Green Amber Amber N/A Green Green N/A LED state On Blink (1 Hz with at 50% duty cycle) Off - Acer AT310 F1 | User Manual - Page 24
6 LED indicator LED color System ID indicator N/A Blue LED state Off On 1 System tour Status Normal System ID button pressed - Acer AT310 F1 | User Manual - Page 25
7 Rear panel No. Icon 1 2 3 4 5 6 Component Description Power supply module cord socket Connect the system power cord here. Main power Provides the system's main power supply module supply. PS/2 mouse port Connects to a PS/2 mouse. PS/2 keyboard Connects to a PS/2 keyboard. port Monitor - Acer AT310 F1 | User Manual - Page 26
management port (10/100) Reserved for remote management of server. System ID button Press to mark the server unit within a server group (when rack mounted) for purpose of identification during servicing or maintenance procedures. (blue) PCI slot covers Protect the vacant expansion slots. System - Acer AT310 F1 | User Manual - Page 27
9 Internal components No. Component 1 Power supply 2 DIMM modules 3 Sliders for the 5.25" devices 4 HDD carriers 5 Mainboard 6 PCI slot lock 7 Heatsink fan assembly 8 System fan - Acer AT310 F1 | User Manual - Page 28
10 System boards Mainboard 1 System tour No. Code 1 MS KB Description PS/2 mouse port (top) PS/2 keyboard port (bottom) - Acer AT310 F1 | User Manual - Page 29
(bottom) LAN1 port (top) USB ports (bottom) LAN2 port (top) USB ports (bottom) Server management port System ID button 8-pin ATX power connector 24-pin ATX power connector Power supply PSMI connector management bus (SMBUS) connector Intel 3420 PCH chipset Mini-SAS port (supports 4 ports, SATA only) - Acer AT310 F1 | User Manual - Page 30
25 USB2 26 F_PANEL 27 COM2 28 PCI5 29 PCI4 30 PCI3 31 PCI2 32 U28 33 PCI1 34 FAN2 35 FAN4 1 System tour Description SATA 4 port SATA 5 port Chassis intrusion header Clear CMOS jumper Front USB1 cable connector Internal USB connector Front panel connector Connects to serial port PCI slot (32 - Acer AT310 F1 | User Manual - Page 31
Set 1-2 Close: Set Supervisor Password Supervisor Password (default setting) 2-3 Close: Clear Supervisor Password 3 BIOS_RVCR BIOS recovery 1-2 Close: Normal (default setting) 2-3 Close: Enable BIOS recovery 4 CLR_CMOS1 Clear CMOS 1-2 Close: Normal (default setting) 2-3 Close: Clear CMOS - Acer AT310 F1 | User Manual - Page 32
14 1 System tour Backplane board and jumper settings No. Code 1 J2 2 J1 3 CN1/X1 4 CN2/X2 Description SMBUS connector Connects to mainboard or RAID card SMBUS (W83792D) connector Connects to enclosure IC Power connector Power connector - Acer AT310 F1 | User Manual - Page 33
configuration setting Close 1-2: CONF 8 Close 2-3: reserve (CONF9) 6 J12 MG9082 upgrade/debug header 7 SGPIO_JP1 SGPIO connector 8 SATA0-3 Mini-SAS port (supports 4 ports) 9 J21 LM75 address setting Close 1-2: 0X94 Close 2-3: reserve (0X96) 10 J3 SMBUS connector Connects to backplane - Acer AT310 F1 | User Manual - Page 34
16 1 System tour - Acer AT310 F1 | User Manual - Page 35
2 System setup - Acer AT310 F1 | User Manual - Page 36
devices such as air conditioners, radio and TV transmitters, etc. Checking the package contents Check the following items from the package: • AT310 F1 system • AT310 F1 accessory box If any of the above items is damaged or missing, contact your dealer immediately. Save the boxes and packing - Acer AT310 F1 | User Manual - Page 37
19 Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Front connections - Acer AT310 F1 | User Manual - Page 38
connections 2 System setup Note: Consult the operating system manual for information on how to configure the network setup. Caution: Do not route the power cord where it will be walked on or pinched by items placed against it. The server is designed to be electrically grounded (earthed). To ensure - Acer AT310 F1 | User Manual - Page 39
21 Turning on the system After making sure that you have properly set up the system, applied power and connected all the necessary peripherals, you can now power on the system. Follow the procedure below. 1 Open the bezel door. (1) Unlock the bezel door. (2) Pull it open. - Acer AT310 F1 | User Manual - Page 40
22 2 Press the power button. 2 System setup The system starts up and displays a welcome message on the monitor. After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not. Note: If the system does - Acer AT310 F1 | User Manual - Page 41
23 Power-on problems If the system fails to boot after you have applied power, check the following factors that might have caused the boot failure. • The external power - Acer AT310 F1 | User Manual - Page 42
to close the disc tray. 6 On the Acer Smart Setup window, select OS Installation. 7 Follow all onscreen instructions. For more information, refer to the Smart Setup Help file. Note: Acer Smart Setup only supports the Microsoft Windows Server, Red Hat Enterprise Linux, and SUSE Linux Enterprise - Acer AT310 F1 | User Manual - Page 43
Turning off the system There are two ways to turn off the server-via software or via hardware. The software procedure below applies to a the system via hardware: If you cannot shut down the server via software, press the power button for at least four seconds. Quickly pressing the button may put the - Acer AT310 F1 | User Manual - Page 44
26 2 System setup - Acer AT310 F1 | User Manual - Page 45
3 System upgrades - Acer AT310 F1 | User Manual - Page 46
assembly aids and foam packing. Pre-installation instructions Perform the steps below before you open the server or before your remove or replace any component the following sections unless you are a qualified service technician. 1 Turn off the server and all connected peripherals. 2 Unplug all - Acer AT310 F1 | User Manual - Page 47
on a flat, stable surface. 5 Open the server according to the instructions on page 36. 6 Follow the ESD precautions described in the previous section when handling a server component. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all - Acer AT310 F1 | User Manual - Page 48
30 3 System upgrades Configuring the hard disk drive The AT310 F1 accommodates up to four 3.5" hot-plug SATA/SAS hard disk drives. Note: Max HDD support is SKU dependent. Accessing the drive bays Since SATA/SAS drives have hot-plug capability, you do not need to access the inside of the chassis - Acer AT310 F1 | User Manual - Page 49
which drive has failed by checking the hot-plug HDD status indicators. Description Green Onboard SATA or RAID card without SGPIO support HDD present On HDD access Blink LSI RAID card with SGPIO support HDD present no access On HDD access Blink HDD failure On HDD removal Off HDD - Acer AT310 F1 | User Manual - Page 50
the empty bay until it locks into place. (2) Close the HDD carrier lever. (3) Lock the HDD carrier. 4 Close the bezel door. 5 Observe the post-installation instructions on page 29. - Acer AT310 F1 | User Manual - Page 51
replace a HDD and need to remove the old drive, proceed to the instructions below. 1 Observe the ESD precautions described on page 28. 2 If the lever and slide the carrier from the server. 4 If you have no plans of installing a new HDD to the server, you must reinstall the blank HDD carrier - Acer AT310 F1 | User Manual - Page 52
34 3 System upgrades Installing an additional hard disk drive with carrier If you intend to install an additional HDD, you first need to remove the hard disk drive cover from the hard drive bay. 1 Observe the ESD precautions described on page 28. 2 If necessary, unlock the bezel door then pull it - Acer AT310 F1 | User Manual - Page 53
35 4 Install the hard disk drive with carrier. (1) Use the lever to push the HDD carrier in the empty bay until it locks into place. (2) Close the HDD carrier lever. (3) Lock the HDD carrier. 5 Close the bezel door. 6 Observe the post-installation instructions on page 29. - Acer AT310 F1 | User Manual - Page 54
Caution: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the Pre-installation instructions section on page 28. You need to open the server before you can install upgrade components. The left side panel is removable to allow access to the - Acer AT310 F1 | User Manual - Page 55
37 Installing the side panel 1 Perform the pre-installation instructions described on page 28. 2 Position the side panel so that the tabs on the cover align with the slots on the server, then slide the side panel toward the front of the server until you hear a click sound. 3 Replace the two thumb - Acer AT310 F1 | User Manual - Page 56
ensure all installed devices support the SATA interface. To install an optional storage device: 1 Perform the pre-installation instructions described on page tabs from the chassis interior (2). 5 Pull the bezel away from the server (3). 6 Remove the EMI protector of the empty 5.25" drive bay - Acer AT310 F1 | User Manual - Page 57
slide the tool-less bracket to the right in the locked position (2). 9 Connect the power (3) and SATA cables (4) to the new 5.25" drive. 10 Replace the front bezel. 11 Observe the post-installation instructions described on page 29. To upgrade or replace a defective storage device: 1 Perform the pre - Acer AT310 F1 | User Manual - Page 58
40 3 System upgrades 4 Disconnect the SATA (1) and power (2) cables connected to the storage device. Slide the tool-less bracket to the left (3) a new storage device, refer to the previous section. 6 Replace the front bezel. 7 Observe the post-installation instructions described on page 29. - Acer AT310 F1 | User Manual - Page 59
assembly only. • Make sure to install the mainboard in the server before you install the CPU heatsink fan assembly. • When receiving assembly, please follow the instructions below to prevent damage to the processor or the CPU socket. 1 Perform the pre-installation instructions described on page 28. - Acer AT310 F1 | User Manual - Page 60
assembly in an upright position - with the thermal patch facing upward. Do not let the thermal patch touch the work surface. 5 Observe the post-installation instructions described on page 29. - Acer AT310 F1 | User Manual - Page 61
the TIM. If a protective film is installed on the TIM, remove it. 1 Perform the pre-installation instructions described on page 28. 2 Remove the side panel described on page 36. 3 Lay the server on its side (components showing). 4 Do not apply any thermal grease to the heatsink fan assembly or the - Acer AT310 F1 | User Manual - Page 62
The server supports a single LGA 1156 processor socket supporting Intel Xeon 3400 series or Pentium and i3 series processors. handling. 1 Perform the pre-installation instructions described on page 28. 2 Remove the side panel described on page 36. 3 Lay the server on its side (components showing). 4 - Acer AT310 F1 | User Manual - Page 63
45 (2) Rotate the load lever to the fully open position until the retention plate is completely lifted. (3) Grasp the processor by its edges and lift it out of its socket. (4) Store the old processor inside an anti-static bag. - Acer AT310 F1 | User Manual - Page 64
46 3 System upgrades 6 Remove the new processor from its protective packaging. 7 Install the new processor. (1) Hold the processor by its edges then insert it in the socket. Make sure that the alignment tabs on the socket fit the two notches located on the edges of the processor. The pins are - Acer AT310 F1 | User Manual - Page 65
both contact surfaces are still visible. 9 Install the heatsink fan assembly (see "Installing the heatsink fan assembly" on page 43). 10 Observe the post-installation instructions described on page 29. - Acer AT310 F1 | User Manual - Page 66
the system memory System memory interface The server has a total of six DIMM slots in two memory channels support up to six RDIMM modules for Intel Xeon X3400 series or L3426 processor, or four UDIMM modules for Xeon X3400 series, L3426, Core i3 Series, Pentium or L3406 processor. • For all memory - Acer AT310 F1 | User Manual - Page 67
49 Memory population for independent mode Channel 1 DIMM slots Channel 2 DIMM slots Configuration 1C 1B 1A 2C 2B 2A A X correspond to the above tables. 3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs. 4. DIMM modules support 8 GB DIMMs (support depends on availability). 5. Do not mix - Acer AT310 F1 | User Manual - Page 68
is memory information printed on the label of the DIMM module. Different vendors may have different formats but the convention is usually like this: Item Density Rank Bit Organization Speed Density Rank Bit organization Speed Description 1 GB, 2 GB, 4 GB, 8 GB. This server supports DIMM organized - Acer AT310 F1 | User Manual - Page 69
instructions described on page 28. 2 Remove the side panel described on page 36. 3 Lay the server on its side (components showing). 4 Install the memory the post-installation instructions described on page 29. The system automatically detects the amount of memory installed. Run the BIOS setup to view - Acer AT310 F1 | User Manual - Page 70
file of all important data. 1 Perform steps 1 through 3 of the previous section. 2 Remove the memory module. (1) Press the holding clips on both sides of the slot outward to release the DIMM. (2) Gently the previous section, otherwise observe the post-installation instructions described on page 29. - Acer AT310 F1 | User Manual - Page 71
The AT310 F1 has instructions described on page 28. 2 Remove the side panel described on page 36. 3 Lay the server on its side (components showing). 4 If necessary, remove any cables that prevent access to the PCI slot. 5 Locate an empty expansion slot that is compatible with the specification - Acer AT310 F1 | User Manual - Page 72
54 3 System upgrades 6 Install the expansion card. (1) Lift the PCI slot lock securing the slot covers of the expansion slots. (2) Pull out the slot cover and store it for reassembly later. Caution: Do not discard the slot cover. If the expansion card is removed in the future, the slot cover must - Acer AT310 F1 | User Manual - Page 73
card is properly seated. (4) Align the notch on the slot lock to the guides on the chassis and snap it back into the chassis securing the card into 7 Observe the post-installation instructions described on page 29. When you turn on the system, the BIOS setup automatically detects and assigns - Acer AT310 F1 | User Manual - Page 74
56 3 System upgrades - Acer AT310 F1 | User Manual - Page 75
4 System BIOS - Acer AT310 F1 | User Manual - Page 76
BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, to as "Setup" or "Setup Utility" in this guide. The screenshots used in this guide display default system values. These values may not be the same - Acer AT310 F1 | User Manual - Page 77
primary menus The tabs on the Setup menu bar correspond to the seven primary BIOS Setup menus, namely: • Main • Advanced • Power • Security • Server Management • Boot • Exit In the descriptive table following each of the menu screenshots, settings in boldface are the default and suggested settings - Acer AT310 F1 | User Manual - Page 78
a submenu screen, the previous screen displays. • When you are making selections from a pop-up menu, closes the pop-up without making a selection. • F1 - Display the BIOS setup General Help panel. • F9 - Press to load default system values. • F10 - Save changes made the Setup and close the utility. - Acer AT310 F1 | User Manual - Page 79
Version Build Date Version number of the BIOS Setup Utility. Date when the BIOS Setup Utility was created. Processor CPU Type Core Frequency Count Technical specifications for the installed processor. Memory Size Total size of extended memory detected during POST. Quiet Boot Allows the bootup - Acer AT310 F1 | User Manual - Page 80
62 4 System BIOS Parameter Post Error Pause System Date System Time Description Option Select whether or not to pause POST when a boot-up error is detected. All, But - Acer AT310 F1 | User Manual - Page 81
63 Advanced menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press to access the related submenu screen. - Acer AT310 F1 | User Manual - Page 82
64 Processor Configuration 4 System BIOS Parameter Hyper Threading Technology Description Options Select whether to enable the Intel HyperThreading (HT) Technology function. HT enables to host operating system to view a single - Acer AT310 F1 | User Manual - Page 83
Enhanced Intel SpeedStep Technology Processor C1E State Support Thermal Monitor Protection TM1/TM2 Active Processor item is enabled, the processor prevents the execution of code in data-only memory pages. This provides some protection against buffer overflow attacks. Options Enabled Disabled - Acer AT310 F1 | User Manual - Page 84
BIOS Parameter Intel Turbo Mode Technology Hardware Prefetcher Adjacent Cache Line Prefetch CPU Thermal Trip BMC Action for CPU Thermal Trip Trusted Execution Technology Lock DPR memory prefetcher will prefetch streams of data and instructions from the main memory to the L2 cache in the forward - Acer AT310 F1 | User Manual - Page 85
67 Parameter Processor Information Maximum Frequency L2/L3 Cache Size CPUID Register Description Options Technical specifications for the installed processor. - Acer AT310 F1 | User Manual - Page 86
68 Memory Configuration 4 System BIOS Parameter Description Options Total Memory Total size of system memory detected during POST. Effective Memory Total size of effective memory detected during POST. Memory Frequency Total memory frequency detected during POST DIMM Information DIMM 1A/1B/ - Acer AT310 F1 | User Manual - Page 87
69 ATA Controller Configuration Parameter Serial ATA Description Enables or disables the Serial ATA. Options Enabled Disabled - Acer AT310 F1 | User Manual - Page 88
at boot time. For more information on AHCI, refer to the SATA AHCI Mode BIOS feature. When set to RAID, the SATA controller enables both its RAID and AHCI functions. You are allowed to access the RAID setup utility at boot time. IDE RAID ACHI Press to configure the advanced HDD. Press the - Acer AT310 F1 | User Manual - Page 89
71 Parameter Transfer Mode Ultra DMA Mode Description Selects the method for moving data to/from the drive. Selects the Ultra DMA mode for moving data to/from the drive. Options Standard Fast PIO 1 Fast PIO 2 Fast PIO 3 Fast PIO 4 FPIO 3/DMA 1 FPIO 4/DMA 2 Disabled Mode 0 Mode 1 Mode 2 Mode 3 - Acer AT310 F1 | User Manual - Page 90
Serial Port A/B When set to Enabled, the system allows you to configure the serial port settings. When set to Auto, the system allows the server BIOS or OS to select a configuration. When set to Disabled, the system will not display any configuration for the serial port. Enabled Disabled Auto - Acer AT310 F1 | User Manual - Page 91
73 PCI Configuration Parameter Description PCI Slot 1/2/3/4/5 Option ROM When enabled, this setting will initialize the device expansion ROM for the related PCI slot. Onboard LAN iSCSI Boot ROM Enables or disables the load of embedded Internet SCSI option ROM for the onboard LAN controller. - Acer AT310 F1 | User Manual - Page 92
Chipset Configuration 4 System BIOS Parameter Intel VT for Directed IO Description Intel VT-d improves security and reliability of the systems and also improves performance of I/O devices in virtualized environment. Enables or disables Directed IO supporting Intel Virtualization Technology - Acer AT310 F1 | User Manual - Page 93
ECC Error Log ECC Threadholds UnCorrectable pass to OS Enabled multimedia Timer Interrupt Remapping Coherency Support ATS PassThrough DMA VT-d for Port 3/5 Description Identifies the memory ECC error log. Identifies the ECC threadholds. Use "+" and "-" keys to adjust the desire value. When set - Acer AT310 F1 | User Manual - Page 94
76 4 System BIOS System Acoustic & Performance Configuration Parameter Open-loop Thermal Throttle Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs Description - Acer AT310 F1 | User Manual - Page 95
77 Parameter Close-loop Thermal Throttle Temperature hysteresis Temperature guardband Temperature Chassis inlet Temperature Rise Air speed to the DIMMs System Altitude Pitch between DIMMs FAN Speed Control Description Options Enables or disables Close-loop Thermal Throttle. Enabled Disabled - Acer AT310 F1 | User Manual - Page 96
78 Power menu 4 System BIOS Parameter Description Options Deep Power Off Mode Enables or disables the Deep Power Off Enabled Mode. Disabled Power On by RTC Sets the system to - Acer AT310 F1 | User Manual - Page 97
Parameter After Power Failure 79 Description Defines the power state to resume to after the system shuts down due to interruption in AC power. When set to Last State, the system will return to the active power state prior to the shutdown. When set to Stay Off, the system remains off after power - Acer AT310 F1 | User Manual - Page 98
80 4 System BIOS Security menu The Security menu allows you to safeguard and protect the Password on Boot field is enabled, a password will be required to boot up the server. Parameter Description Supervisor Password Is This parameter indicates whether a supervisor password has been assigned. - Acer AT310 F1 | User Manual - Page 99
81 Parameter Set Supervisor Password Set User Password Password On Boot Power Button Lockout Clear Case Open Status TPM Support Current TPM Sate Change TPM State Description Options Press to configure the supervisor password. Press to configure the user password. Select Enabled - Acer AT310 F1 | User Manual - Page 100
82 4 System BIOS Setting a system password 1 Use the up/down keys to select a password (A-Z, a-z, 0-9). 3 Retype the password to verify the first entry then press again. 4 Press . 5 Select Yes to save the new password and close the Setup Utility. Changing a system password 1 Use - Acer AT310 F1 | User Manual - Page 101
83 Server Management menu Parameter System Information Console Redirection Event Log Configuration Description Displays basic system ID information, as well as BIOS firmware versions. Press to access the related submenu. Displays console redirection-related settings. Press to - Acer AT310 F1 | User Manual - Page 102
84 4 System BIOS System Information The System Information submenu is a simple display page for basic system ID information, as well as BIOS firmware versions. Items on this window are non-configurable. Parameter BMC IP Address Source Description Configures the BMC IP address source. Options - Acer AT310 F1 | User Manual - Page 103
Mask Determines the IP subnet mask. Default Gateway Determines the default gateway address. Options Console Redirection Parameter Description BIOS Redirection Port Selects whether to enable console redirection. Console redirection enables users to manage the system from a remote location - Acer AT310 F1 | User Manual - Page 104
86 4 System BIOS Parameter Terminal Type Description Selects a terminal type to be used for console redirection. Continue C.R. After POST Selects whether to enable console redirection after POST. Event - Acer AT310 F1 | User Manual - Page 105
87 Parameter Log POST System Event Description Logs in to the System Event log when the system boots. Options Enabled Disabled - Acer AT310 F1 | User Manual - Page 106
Boot menu The Boot menu allows you to set the drive priority during system bootup. BIOS setup will display an error message if the drive specified is not bootable. By default, the server searches for boot devices in the following order: 1 Hard disk drive 2 Optical disk drive 3 Removable device - Acer AT310 F1 | User Manual - Page 107
. Discards changes made and close the BIOS setup. Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using lowspeed memory chips or other kinds of lowperformance components and you choose to load these settings - Acer AT310 F1 | User Manual - Page 108
90 4 System BIOS - Acer AT310 F1 | User Manual - Page 109
5 System troubleshooting - Acer AT310 F1 | User Manual - Page 110
the system Before going through in-depth troubleshooting, attempt first to reset the system using one of the methods below. Perform Soft boot reset Cold boot reset Purpose To clear the system memory and reload the operating system. To clear the system memory, restart POST, and reload the operating - Acer AT310 F1 | User Manual - Page 111
Initial system startup problems Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less possible cause. If the problem you are experiencing is with a specific application, see the "There is problem with the software - Acer AT310 F1 | User Manual - Page 112
press the system power button to turn the server on (power on indicator should be lit green)? • Are all device drivers properly installed? • Are hard disk drive(s) properly formatted and configured? • Are the BIOS configuration settings in the BIOS Setup Utility correct? • Is the operating system - Acer AT310 F1 | User Manual - Page 113
95 Hardware diagnostic testing This section provides a detailed approach to identifying a hardware problem and its cause. Checking the boot-up status Caution: Before disconnecting any peripheral cables from the server, turn off the system and any peripheral devices. Failure to do so can cause - Acer AT310 F1 | User Manual - Page 114
96 5 System troubleshooting Verifying the condition of the storage devices As have installed. If any of these indicators fail to light up, refer to related problems listed in the Specific problems and corrective actions section. Confirming loading of the operating system Once the system boots - Acer AT310 F1 | User Manual - Page 115
specific problems that may arise during the use of your server and is causing the problem. • Make sure that you have properly installed system compliant memory modules, and that BIOS Setup Utility. • Make sure the drive is compatible • Make sure you have not exceeded the power budget for the server. - Acer AT310 F1 | User Manual - Page 116
98 5 System troubleshooting Optical drive activity indicator does not light. Do the following: • Make sure the SATA and power cables are memory modules are not detected. Do the following: • Make sure the memory modules specifications comply with the system requirements. • Make sure the memory - Acer AT310 F1 | User Manual - Page 117
not light. Do the following: • Make sure the correct network drivers are loaded on the system. • Network might be idle. Peripheral and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy - Acer AT310 F1 | User Manual - Page 118
100 5 System troubleshooting • Make sure that you have properly installed system-compliant memory modules, and that they are populated according to the system guidelines. or the video controller may be defective. Contact your local Acer representative or authorized dealer for technical assistance. - Acer AT310 F1 | User Manual - Page 119
Appendix A Server management tools - Acer AT310 F1 | User Manual - Page 120
to the Acer Smart Server Manager User Guide. Allows you to install your choice of operating system for the server, clone system to set up multiple identical servers, update the system BIOS and firmware, set up BMC, and configure RAID for the system hard drives. For detailed instructions on this - Acer AT310 F1 | User Manual - Page 121
RAID volume with MegaRAID SAS 8204ELP. Entering MegaRAID SAS RAID Configuration Utility To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS 8204ELP, press + when you see RAID BIOS reboot the server. Creating RAID Volume 1 Select F10> to configure the logical drive. 7 Select Accept - Acer AT310 F1 | User Manual - Page 122
Configuration Utility 1 After performing RAID configuration, initialization and assigning the hot spare disk, press in the Management Menu and select YES to exit the RAID Configuration Utility. 2 Press + + to reboot the server. 3 Now you can start to install the operating - Acer AT310 F1 | User Manual - Page 123
setting of the SATA Mode Selection from IDE to RAID. 4 Press and select Yes to save the setting and exit the Setup Utility. Entering onboard SATA RAID Configuration Utility To start the onboard SATA RAID Configuration Utility, press + when you see the RAID BIOS during POST. Loading - Acer AT310 F1 | User Manual - Page 124
106 Appendix A Server management tools Assigning a hot spare drive The onboard SATA RAID Configuration Utility in POST does not provide the function to assign a hot spare drive. To assign a hot spare drive, use the onboard SATA RAID utility installed in the operating system. - Acer AT310 F1 | User Manual - Page 125
Appendix B Rack mount configuration - Acer AT310 F1 | User Manual - Page 126
equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more assembly. The equipment rack must be installed according to the manufacturer's instructions. • Main AC power disconnect You are responsible for installing an - Acer AT310 F1 | User Manual - Page 127
109 • Mechanical loading Exercise care when mounting the system in a rack to avoid any accidents. • Circuit overloading Appropriate consideration should be given when connecting the supply circuit to the system to avoid any circuit overload. The system name plate rating should be used when - Acer AT310 F1 | User Manual - Page 128
110 Appendix B Rack mount configuration System rack installation The server should be mounted into a rack. A tool-less rack rail kit is available for installing system to a rack cabinet. The figure below shows the server in a rack-mount position. - Acer AT310 F1 | User Manual - Page 129
of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm). The total sum of the heights of all components in the rack measured in "U" cannot exceed the - Acer AT310 F1 | User Manual - Page 130
configuration Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. 1 Confirm that the left and right inner rails have been correctly identified. 2 Attach the inner rails to both sides of the - Acer AT310 F1 | User Manual - Page 131
113 3 Install the mounting rails and rail bracket. One end of the mounting rail includes hinged bracket with three mounting holes and the other end of the mounting rail includes a hinged bracket with two mounting holes. (1) Using three screws attach the end of the mounting rail with three mounting - Acer AT310 F1 | User Manual - Page 132
114 Appendix B Rack mount configuration (4) Install the rail bracket to the inner rails by using two screws for each side. - Acer AT310 F1 | User Manual - Page 133
115 (5) Extend the middle sliding piece of each mounting rail forward until you hear an audible click. - Acer AT310 F1 | User Manual - Page 134
in the system rack. (1) Insert the inner rails attached to the server into the mounting rails. (2) Push the server into the rack until you hear a click sound. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and - Acer AT310 F1 | User Manual - Page 135
mounting holes to the right inner rail. (2) Attach the free end of the cable arm to the right mounting rail using two screws. (3) Arrange all server cables in the cable arm. - Acer AT310 F1 | User Manual - Page 136
118 Appendix B Rack mount configuration 6 Secure the rack handles to the system rack. For security purposes, you can use screws to secure the rack handles to the front of the rack as illustrated below. - Acer AT310 F1 | User Manual - Page 137
Appendix C Acer Smart Console - Acer AT310 F1 | User Manual - Page 138
Acer Smart Console. Each function will be described clearly. Acer system through Acer Smart Console in band or out-of-band. Acer Smart Console to remotely manage servers running different operating systems. Acer Smart Console also . • Account management - Acer Smart Console implements role-based - Acer AT310 F1 | User Manual - Page 139
your system have the following configuration requirements: • Supported environments - Microsoft Windows Vista, XP, Windows 2000, 2003, 2008 Server. • JAVA Recommended Version 6 Update 12 (file size: ~ 7 MB) Installing the Java Tool Follow the instructions below to install Java in a Windows operating - Acer AT310 F1 | User Manual - Page 140
Acer Smart Console Installing the UPnP tool Follow the instructions time, so doing a search will give you the best results. 3 Save the compressed file on your computer and uncompress is a universal control point (UCP) that supports manual diagnostics for individual actions and events. Device Spy - Acer AT310 F1 | User Manual - Page 141
Follow the instructions below to search a server: 1 Download and install the Intel Device Spy for UPnP Technologies program onto your remote client system. Refer to "Installing the UPnP tool" for more information. 2 Run the Intel Device Spy for UPnP Technologies program. The name Acer Smart Console - Acer AT310 F1 | User Manual - Page 142
located in the Presentation URL field to connect to your server. 5 System will prompt a window for the user name and password. 6 Enter the default user name and password. • Username: root • Password: superuser 7 Click Login to log on to your Acer Smart Console. Note: The default user name is root - Acer AT310 F1 | User Manual - Page 143
press . 5 Select DHCP. 6 Press . 7 Select Yes to save the modified password and close the Setup Utility. Configuring the BMC NIC settings using a static IP address 1 Enter the BIOS setup (see "Entering BIOS Setup" on page 59). 2 Select Server Management menu. 3 Select System Information - Acer AT310 F1 | User Manual - Page 144
126 5 Select Static. Appendix C Acer Smart Console 6 Enter the static IP address in the IP Address field. 7 Enter the IP subnet mask and default gateway settings in their respective fields. 8 Press . 9 Select Yes to save the modified password and close the Setup Utility. - Acer AT310 F1 | User Manual - Page 145
Intel Device Spy for UPnP technologies tool or a web browser to access the Acer Smart Console. Accessing the Acer Smart Console using Intel Device Spy 1 Run the Intel Device Spy for UPnP Technologies program. 2 Click on the server name under the UPnP Devices tree. 3 Click on the IP address located - Acer AT310 F1 | User Manual - Page 146
to enter a username and password. 2 Enter the root user name and password in the login screen. • Username: root • Password: superuser 3 Click Login. The Acer Smart Console page appears. Note: The default user name is root and the default password is superuser. Both user name and password are case - Acer AT310 F1 | User Manual - Page 147
Smart Console user interface The Acer Smart Console page opens once you have logged in. This page provides a central location for managing all connected servers. The user interface includes a system status alert indicator, function list, menu bar, function title, section information, and an online - Acer AT310 F1 | User Manual - Page 148
130 Appendix C Acer Smart Console System Information The System Information menu includes options system information and FRU readings options in the left pane. System Information Displays general server information, such as the power status, management network IP and management controller MAC - Acer AT310 F1 | User Manual - Page 149
131 FRU Reading Provides information about major system components, including chassis, mainboard, and product information. - Acer AT310 F1 | User Manual - Page 150
132 Appendix C Acer Smart Console Server Health Displays data related to the server's health, such as sensor readings and the event log. This menu include two options: Sensor Readings and Event Log. Sensor Readings Allows you to monitor - Acer AT310 F1 | User Manual - Page 151
133 Sensor Color Display Indicates the health condition of the system processor, fan, temperature, and voltage in a box displayed before each sensor category. • Green - Indicates the sensor is in good health. • Amber - Indicates the sensor is in warning status. • Red - Indicates the sensor is in - Acer AT310 F1 | User Manual - Page 152
134 Appendix C Acer Smart Console Event Log Provides a record of system events related to critical hardware components. It logs the events when the sensor triggers an abnormal state - Acer AT310 F1 | User Manual - Page 153
Protocol) settings, configure the mouse mode settings, configure the network settings, configure the remote session settings, configure the SMTP email server settings, create an SSL certificate and, manage users, and initiate actions for a sensor alert. The Configuration menu include the following - Acer AT310 F1 | User Manual - Page 154
136 Appendix C Acer Smart Console Alerts Allows you to designate up to 15 email recipients The Alerts page allows you to do the following: • Modify - Change the email address or the destination server. • Send Test Alert - Sends a test alert to the designated email address. • Delete - Removes the - Acer AT310 F1 | User Manual - Page 155
137 Setting up alerts You can set up notifications to be sent via SNMP traps or via email. Setting up SNMP traps 1 On the Alerts page, click Modify. 2 Select Snmp Trap from the Alert Type drop-down menu. 3 Specify the event severity, such as Critical or Warning. 4 Enter the IP information. 5 Click - Acer AT310 F1 | User Manual - Page 156
Smart Console LDAP Allows you to download user account list and the authentication from the LDAP server and create Acer Smart Console user account from this list. Configuring the LDAP settings 1 Click Enable LDAP Authentication on the LDAP Settings page. 2 Enter the required information to - Acer AT310 F1 | User Manual - Page 157
139 Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse. Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page. • Absolute - Select this setting when using a Microsoft Windows operating system. • Relative - Select this setting when using a Linux - Acer AT310 F1 | User Manual - Page 158
140 Appendix C Acer Smart Console Network Allows you to configure and change the management network parameters. You can configure the network settings manually or using DHCP (Dynamic Host Configuration Protocol). Configuring the network settings 1 On the Network Settings page, select whether to - Acer AT310 F1 | User Manual - Page 159
141 Remote Session Allows you to enable or disable encryption on KVM (Keyboard, Video Mouse) or Media data during a redirection session. Configuring the Remote Session settings 1 On the Remote Session page, select whether to enable KVM or Media Encryption. 2 Select a Virtual Media Attach Mode. 3 - Acer AT310 F1 | User Manual - Page 160
142 Appendix C Acer Smart Console SMTP Allows you to configure the SMTP (Simple Mail Transfer Protocol) mail server settings. Configuring the SMTP settings 1 On the SMTP Setting page, select a LAN channel number. 2 Enter the IP address of the SMTP server. 3 Enter the username and password. 4 - Acer AT310 F1 | User Manual - Page 161
143 SSL Allows you to upload a SSL certificate. Uploading an SSL certificate 1 On the SSL Upload page, click Browse to locate the SSL certificate on your system. 2 Click Upload. Users Allows you to create, edit, delete, and view user accounts from the user list. To configure user accounts in the - Acer AT310 F1 | User Manual - Page 162
144 Appendix C Acer Smart Console User Privileges The User List page includes a privilege setting for determining the maximum privilege a user can have to the system. Users can be - Acer AT310 F1 | User Manual - Page 163
145 Modifying a user account 1 Click Modify User on the Users page. 2 Enter the username. 3 Enter the password. 4 Re-enter the password. 5 Select a privilege level from the Network Privileges drop-down menu. 6 Click Modify. - Acer AT310 F1 | User Manual - Page 164
146 Appendix C Acer Smart Console Event Action Allows you to initiate actions on a sensor alert. You can set system power off, power reset or power cycle when an - Acer AT310 F1 | User Manual - Page 165
allows you to start a Remote Console session with the host system and manage power remotely. This menu include two options: KVM Remote Console Redirection and Server Power Control. KVM Remote Console Redirection Allows you to start the KVM Remote Console utility and remotely manage the - Acer AT310 F1 | User Manual - Page 166
148 Appendix C Acer Smart Console For more information about the KVM Remote Console application, refer to "KVM Remote Console Utility" on page 151. Server Power Control Allows you to perform a remote power on, power off, power cycle, and reset of your server. Performing a remote power control - Acer AT310 F1 | User Manual - Page 167
149 Maintenance Allows you to perform a upgrade the BMC firmware (including Acer Smart Console and FRU information) and update the SDR file. Upgrading firmware 1 Click Firmware Update on the Browse to locate the firmware image file. 4 Click Upload Firmware to upload the image file to the server. - Acer AT310 F1 | User Manual - Page 168
150 Appendix C Acer Smart Console Updating the SDR file 1 On the Maintenance Options page, click SDR Update. 2 Click Enter Update Mode. The SDR Upload page appears. and the device is rebooted. 3 Click Browse to locate the SDR image file. 4 Click Upload SDR to upload the image file to the server. - Acer AT310 F1 | User Manual - Page 169
151 KVM Remote Console Utility You can launch the KVM Remote Console utility from the Smart Console Remote Control menu. The KVM Remote Console utility enables you to control any programs on the server remotely, using a local keyboard, video and mouse. - Acer AT310 F1 | User Manual - Page 170
152 Appendix C Acer Smart Console Menu bar The menu bar across the top of the KVM Remote Console screen contains the following menu options. • Video • Keyboard • Mouse • Options • - Acer AT310 F1 | User Manual - Page 171
The Mouse menu includes the Sync Cursor command that enables you to synchronize the client's mouse cursor to be redirected to the mouse on the server. - Acer AT310 F1 | User Manual - Page 172
154 Option menu Appendix C Acer Smart Console The Option menu includes the following command options: • Bandwidth - Select auto-detect or manually select a bandwidth. Options include: 256 Kbps, 512 Kbps, 1 Mbps, 10 Mbps, and 100 Mbps. • Keyboard/Mouse Encryption - Select to enable or disable - Acer AT310 F1 | User Manual - Page 173
interface 129 Acer Smart Setup scope 24 using 24 Adaptec onboard SATA RAID controller enabling 105 Adaptec onboard SATA RAID Configuration Utility entering 105 additional hard disk drive installing 34 ATA controller configuration BIOS settings 69 B backplane board jumper settings 14 BIOS CMOS RAM 58 - Acer AT310 F1 | User Manual - Page 174
33 hard drive activity indicator, location 4 RAID configuration 103 troubleshooting 97 hardware upgrade procedures 28 heat sink fan troubleshooting 98 LED indicators front panel 5 LAN port 8 M mainboard jumper settings 13 memory configuration BIOS settings 68 monitor port 7 O opening the server - Acer AT310 F1 | User Manual - Page 175
28 memory 48 post-installation instructions 29 pre-installation instructions 28 processor 44 T thermal grease 47 troubleshooting confirming loading of OS 96 display problem 99 hardware diagnostics 95 HDD problem 97 initial checklist 94 initial startup problems 93 memory problem 98 network problem 98 - Acer AT310 F1 | User Manual - Page 176
158 troubleshooting 99 user password 80
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AT310 F1 Series
User Guide