Alpine INE-W987HD Owners Manual English - Page 100

If this Message Appears, CAN Communication error

Page 100 highlights

If this Message Appears Various messages are displayed on the screen during operation. In addition to the messages telling you the current status or providing guidance for the next operation, there are also the following error messages. If one of these error messages is displayed, carefully follow the instructions in the solution column. System If you are driving, please pull over and park before using this function. • A setup operation, etc., was carried out while the vehicle was running. - Move the vehicle to a safe location, stop, and engage the parking brake, then carry out this operation. Over-current detected on the USB. • Abnormal current is run to the USB connector device. - Turn the ignition key off, and then set to ON again. - Attempt to connect another iPod/iPhone/USB Flash drive. USB Hub is not supported. • A USB flash drive with a hub is connected. - You cannot play back from a USB flash drive with a hub. USB hub connections are also not supported. Audio/Visual Connected USB Device is not compatible. • An iPod/iPhone that is not supported by the unit is connected. - Connect an iPod/iPhone that is supported by the unit. - Reset the iPod. • A USB device that is not supported by the unit is connected. - Attempt to connect another USB flash drive. • Communication error. - Turn the ignition key off, and then set to ON again. - Check the display by reconnecting between the iPod/iPhone and the unit, using the iPod/iPhone cable. - Check the display by reconnecting between the USB flash drive and the unit. • Caused by the iPod/iPhone Software Version not being compatible with this unit. - Update the iPod/iPhone Software Version to be compatible with this unit. • The iPod/iPhone is not verified. - Change to another iPod/iPhone. No data. • There are no data in the iPod/iPhone. - Download data to the iPod/iPhone and connect to the unit. • There are no data in the USB flash drive. - Download data to the USB flash drive and connect to this unit. Un-readable song was skipped. • A copy-protected WMA file has been detected. - You can only play back non-copy-protected files. • A sampling rate/bit rate not supported by the unit is used. - Use a sampling rate/bit rate supported by the unit. Bluetooth Please connect a Bluetooth audio device. • The Bluetooth audio device was not connected correctly. - Check the settings for the unit and the Bluetooth audio device and reconnect. Unable to download phonebook. • Phonebook failed to read due to mobile phone disconnection, etc. - Check the mobile phone connection, and then conduct synchronizing and adding again. (See page 81) • The connected mobile phone does not support synchronizing of its phone book. - Connect the mobile phone that supports synchronizing the phone book, then synchronize again. (See page 81) HDMI HDMI communication error, Please check your device and try again. • Communication error. - Turn the ignition key off, and then set to ON again. - Check the display by reconnecting between the HDMI and the unit, using the HDMI cable. - Check the display by reconnecting between the HDMI device and the unit. HDMI current error, Please reconnect your device and try again. • Abnormal current is run to the HDMI connector device. - Turn the ignition key off, and then set to ON again. - Disconnect the HDMI device from the unit, and then reconnect it. Too many monitors are connected to the HDMI output. Please check the connection. • More than 4 HDMI monitors are connected. • A cascade connection using more than 2 distributors is made. - Use one distributor and less than 4 HDMI monitors when connecting. iDataLink CAN Communication error • Communication error. - Check the iDataLink module connection. SiriusXM Check Tuner • The SiriusXM Tuner is disconnected or the unit is having trouble communicating with the Tuner. - Connect the Tuner or check the Tuner connection to the back of the unit. 100-EN

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100
-EN
If this Message Appears
Various messages are displayed on the screen during operation. In
addition to the messages telling you the current status or providing
guidance for the next operation, there are also the following error
messages. If one of these error messages is displayed, carefully follow the
instructions in the solution column.
System
If you are driving, please pull over and park before using this
function.
A setup operation, etc., was carried out while the vehicle was
running.
-
Move the vehicle to a safe location, stop, and engage the
parking brake, then carry out this operation.
Over-current detected on the USB.
Abnormal current is run to the USB connector device.
-
Turn the ignition key off, and then set to ON again.
-
Attempt to connect another iPod/iPhone/USB Flash drive.
USB Hub is not supported.
A USB flash drive with a hub is connected.
-
You cannot play back from a USB flash drive with a hub. USB
hub connections are also not supported.
Audio/Visual
Connected USB Device is not compatible.
An iPod/iPhone that is not supported by the unit is connected.
-
Connect an iPod/iPhone that is supported by the unit.
-
Reset the iPod.
A USB device that is not supported by the unit is connected.
-
Attempt to connect another USB flash drive.
Communication error.
-
Turn the ignition key off, and then set to ON again.
-
Check the display by reconnecting between the iPod/iPhone
and the unit, using the iPod/iPhone cable.
-
Check the display by reconnecting between the USB flash drive
and the unit.
Caused by the iPod/iPhone Software Version not being
compatible with this unit.
-
Update the iPod/iPhone Software Version to be compatible
with this unit.
The iPod/iPhone is not verified.
-
Change to another iPod/iPhone.
No data.
There are no data in the iPod/iPhone.
-
Download data to the iPod/iPhone and connect to the unit.
There are no data in the USB flash drive.
-
Download data to the USB flash drive and connect to this unit.
Un-readable song was skipped.
A copy-protected WMA file has been detected.
-
You can only play back non-copy-protected files.
A sampling rate/bit rate not supported by the unit is used.
-
Use a sampling rate/bit rate supported by the unit.
Bluetooth
Please connect a Bluetooth audio device.
The Bluetooth audio device was not connected correctly.
-
Check the settings for the unit and the Bluetooth audio device
and reconnect.
Unable to download phonebook.
Phonebook failed to read due to mobile phone disconnection,
etc.
-
Check the mobile phone connection, and then conduct
synchronizing and adding again. (See page 81)
The connected mobile phone does not support synchronizing of
its phone book.
-
Connect the mobile phone that supports synchronizing the
phone book, then synchronize again. (See page 81)
HDMI
HDMI communication error,
Please check your device and try again.
Communication error.
-
Turn the ignition key off, and then set to ON again.
-
Check the display by reconnecting between the HDMI and the
unit, using the HDMI cable.
-
Check the display by reconnecting between the HDMI device
and the unit.
HDMI current error,
Please reconnect your device and try again.
Abnormal current is run to the HDMI connector device.
-
Turn the ignition key off, and then set to ON again.
-
Disconnect the HDMI device from the unit, and then
reconnect it.
Too many monitors are connected to the HDMI output.
Please check the connection.
More than 4 HDMI monitors are connected.
A cascade connection using more than 2 distributors is made.
-
Use one distributor and less than 4 HDMI monitors when
connecting.
iDataLink
CAN Communication error
Communication error.
-
Check the iDataLink module connection.
SiriusXM
Check Tuner
The SiriusXM Tuner is disconnected or the unit is having trouble
communicating with the Tuner.
-
Connect the Tuner or check the Tuner connection to the back
of the unit.