Asus BM6820 BM6620_BM6820_BP6320 User's Manual - Page 68
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System Problem Possible Cause Action ENGLISH 68 Too many programs are running. System speed is too slow Computer virus attack Close some of the programs. • U se an anti-virus software to scan for viruses and repair your computer. • Reinstall the operating system. • Send the damaged hard disk drive to ASUS Service Center for servicing. • Replace with a new hard disk drive. • R eplace with compatible memory modules. • Remove the extra memory modules that you have installed, then try again. Move your computer to an area with better air flow. Reinstall the OS and reinstall compatible softwares. Hard disk drive failure The system often hangs or freezes. Memory module problems There is not enough air ventilation for your computer. Incompatible softwares are installed. Chapter 7: Troubleshooting