Belkin F1DA116Z User Manual - Page 41
Troubleshooting
UPC - 722868631249
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section Troubleshooting My server does not boot up when connected to the PRO3 KVM Switch, but works fine when I connect the keyboard, video, and mouse directly to 1 the server. • Make sure that the keyboard and mouse cables are connected tightly between 2 the Server Interface Module and the server. • Check that the keyboard and mouse cables are not crossed. 3 • Check the cable connections. I am getting ghosting, shadowing, or fuzzy images on my monitor. 4 • Check that all video cables are inserted properly to the Cable Kit. • Check that the monitor you are using supports the resolution and 5 refresh-rate setting on your server. • Lower the video resolution of your monitor. 6 • Check that the cable length does not exceed 25 feet. • Check that the graphics card you are using supports the resolution and 7 refresh-rate setting on your server. • Connect the monitor directly into the server you are having trouble with to 8 see if the problem still appears. I am getting a black screen on my monitor. • Check that all video cables are inserted properly. • Check that the keyboard cable is connected and inserted properly between the server the appropriate port on the KVM Switch. • Move the mouse and see if it is necessary to log in as a user. • Connect your monitor directly to the server to verify that your monitor is functioning properly. The server does not detect a keyboard and I get a keyboard error reported at boot up. • Check that the keyboard cable on the PRO3 KVM Switch is completely connected to your server. Tighten any loose connections. • Check whether USB-keyboard legacy support is enabled in the system BIOS. • If you are using the keyboard software that was included with your keyboard, uninstall it and then reinstall the standard Microsoft keyboard driver. 39