Belkin F1DA116Z User Manual - Page 42

Troubleshooting The mouse is lost when I switch to a different port. • Check that the mouse you are using is connected properly to the console port of the PRO3 KVM Switch. • Tighten any loose cable connections. • If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver. • Make sure the mouse works when directly plugged into the server. • If the server is coming out of standby mode, allow up to one minute to regain mouse function. • De-activate power-management schemes on the PC with which you are experiencing problems. • Try a different mouse. The mouse is not detected at boot up. • Check the cables and make sure that they are inserted correctly. The server boots up, but the mouse does not work. • Make sure the mouse is plugged in properly. • Make sure the mouse works when directly plugged into the server. Rebooting may be necessary when trying this. • Try a different mouse. When I switch from one port to another, mouse movement is completely erratic. • Make sure you do not have more than one mouse driver installed. Make sure that the driver is either for a standard PS/2 or USB mouse, or a Microsoft server-compatible PS/2 or USB mouse. • Make sure you do not have any mouse drivers loaded in your "CONFIG.SYS" or "AUTOEXEC.BAT" files. • Avoid moving the mouse or pressing the mouse button when switching ports on the PRO3 KVM Switch. 40