Blackberry 8820 User Guide - Page 266

Date and time troubleshooting, Notification profile troubleshooting

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My list of paired Bluetooth enabled devices does not appear Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list. I cannot pair with a Bluetooth enabled device Try performing the following actions: • Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the Bluetooth enabled device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Set the Encryption field to Disabled. Press the Menu key. Click Save. I cannot share contacts with a paired Bluetooth enabled device Try performing the following actions: • Verify that Bluetooth® technology is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is set to Enabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles. Date and time troubleshooting The time on my device is incorrect Try performing the following actions: • If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. • If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your notification profile. The device vibrates until the caller or the wireless network ends the connection. 264

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My list of paired Bluetooth enabled devices does not appear
Try performing the following actions:
•
Verify that Bluetooth® technology is turned on.
•
Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list.
I cannot pair with a Bluetooth enabled device
Try performing the following actions:
•
Verify that your BlackBerry® device is compatible with the Bluetooth® enabled device. See the documentation that came with the
Bluetooth enabled device for more information.
•
Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device
options, click
Bluetooth
. Click a Bluetooth enabled device. Click
Device Properties
. Set the
Encryption
field to
Disabled
. Press
the
Menu
key. Click
Save
.
I cannot share contacts with a paired Bluetooth enabled device
Try performing the following actions:
•
Verify that Bluetooth® technology is turned on.
•
Verify that your BlackBerry® device is paired with the Bluetooth enabled device.
•
Verify that, in the Bluetooth options, the
Address Book Transfer
field is set to
Enabled
.
•
Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object
Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles.
Date and time troubleshooting
The time on my device is incorrect
Try performing the following actions:
•
If you have traveled to a different time zone, set the
Time Zone
field to display the correct time zone.
•
If you have set the
Date/Time Source
field to
Network
, try setting the
Date/Time Source
field to
BlackBerry
.
Notification profile troubleshooting
My device is vibrating more times than expected
For calls, the number of times that the BlackBerry® device vibrates is not determined by the number of vibrations that you set in your
notification profile. The device vibrates until the caller or the wireless network ends the connection.
264