Bosch WTMC3321US Use & Care Manual (all languages) - Page 20

SERVICE and REPAIR d CAUTION d CAUTION - Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. verify proper operation after servicing. The Bosch dryers require no special care other than the care and cleaning noted above. i If you are having a problem with your dryer, before calling for service please refer to Table on page 19, following. If service becomes necessary, contact your dealer or installer or an authorized service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void the warranty. If you are having a problem with your Bosch dryer and are not pleased with the service you have received: - First, please contact your installer or the Bosch Authorized Service Contractor in your area and explain to them why you are not satisfied. This will usually correct the problem. - If after working with your installer or service person the problem still has not been resolved to your satisfaction, please let us know by either writing to us at, BSH Home Appliances 5551 McFadden Avenue Huntington Beach, CA 92649 or, calling us at 1Ć800Ć944Ć2904. Please be sure to include, if writing, or have available, if calling, the following information: - Model Number - Serial Number - Date of Original Purchase - Date Problem Originated - Explanation of Problem Also, if writing, please be sure to include a daytime telephone number and a copy of the sales invoice. You will find the model number and serial number information on the rating plate located on the inside of the front panel. STATEMENT OF WARRANTIES BOSCH CLOTHES DRYERS The warranties provided by BSH Home Appliances (``Bosch'') in this Statement of Warranties apply only to Bosch Clothes dryers sold to the first using purchaser by Bosch or its authorized dealers, retailers or service centers in the United States or Canada. The Warranties provided herein are not transferable. LENGTH OF WARRANTY SCOPE OF WARRANTY 1 Year Full Limited Warranty From Date of Installation* Bosch will repair or replace, free of charge, any component part that is proven defective under conditions of normal home use, labor and shipping costs included. Warranty repair service must be performed by an authorized Bosch Service Center. 2 Year Limited Warranty From Date of Installation* Bosch will provide replacement parts, free of charge, for any component part that is proven defective under conditions of normal home use, shipping costs included, labor charges excluded. 2 Year Limited Warranty on Electronics From Date of Installation* Bosch will repair or replace, free of charge, any microprocessor or printed circuit board that is proven defective under conditions of normal home use from the date of original installation, labor charges excluded. 2 Year Limited Warranty on Motor From Date of Installation* Bosch will repair or replace, free of charge, any motor or component part of the motor that is proven defective under conditions of normal home use from the date of original installation, labor charges excluded. * Date of installation shall refer to the earlier of the date the clothes dryer is installed or ten business days after the delivery date. Exclusions This warranty does not cover service calls or repairs to correct the installation of the clothes dryer, to provide instructions on the use of your clothes dryer, to replace house fuses or correct plumbing or the electric wiring in your home or to repair any clothes dryer that's use was in a manner other than what is normal and customary for home use. In addition, the warranties provided in this Statement exclude any defects or damage arising from accident, alteration, misuse, abuse, improper installation, unauthorized service work, external forces beyond Bosch's control, such as fire, flood, and other acts of God, or installation not in accordance with local electrical and plumbing codes. Labor charges incurred in the repair or replacement of any clothes dryer after a period of one year from date of installation shall not be covered by this warranty. Any and all replaced and/or repaired parts shall assume the identity of the original for purposes of the applicable warranty period. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BOSCH DOES NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. TO OBTAIN WARRANTY SERVICE, CONTACT THE NEAREST BOSCH AUTHORIZED SERVICE CENTER OR CALL 1Ć800Ć944Ć2904, OR WRITE TO: BSH HOME APPLIANCES CORP., 5551 MCFADDEN AVENUE 20