Brother International MFC-J480DW Basic Users Guide - Page 49
B Troubleshooting, Identify the Problem
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B Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. • All of the machine's orange protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed. • Paper is inserted correctly in the paper tray. • The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your computer. • (For network models) The access point (for wireless), router, or hub is turned on and its link button is blinking. • Check the LCD or the machine's status in Status Monitor on your computer. Find the Error Using the Status Monitor Find the Solution • A green icon indicates the normal stand-by condition. • A yellow icon indicates a warning. • A red icon indicates an error has occurred. • A gray icon indicates the machine is offline. • Click the Troubleshooting button to access Brother's troubleshooting website. • Double-click the icon in the task tray. • (Windows®) If you check Load Status Monitor on Startup, the Status Monitor will launch automatically each time you start your computer. 33 B Troubleshooting