Brother International MFC-J480DW Basic Users Guide - Page 62

Print or Scan Problems

Page 62 highlights

Print or Scan Problems IMPORTANT Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you cannot print or scan a document, check the following: 1 All of the machine's protective parts have been removed. 2 The interface cables are securely connected to the machine and the computer. 3 The printer or scanner driver has been installed correctly. 4 (Scan problem only) Confirm the machine is assigned with an available IP address. (Windows®) a. Do one of the following: (Windows® XP, Windows Vista® and Windows® 7) Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click Scanners and Cameras. (Windows® 8) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click Scanners and Cameras. b. Do one of the following: (Windows® XP) Right-click a scanner device, and then select Properties. The Network Scanner Properties dialog box appears. (Windows Vista®, Windows® 7 and Windows® 8) Click the Properties button. c. Click the Network Setting tab to confirm the machine's IP address. 46

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Print or Scan Problems
IMPORTANT
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you cannot print or scan a document, check the following:
1
All of the machine's protective parts have been removed.
2
The interface cables are securely connected to the machine and the computer.
3
The printer or scanner driver has been installed correctly.
4
(Scan problem only)
Confirm the machine is assigned with an available IP address. (Windows
®
)
a.
Do one of the following:
(Windows
®
XP, Windows Vista
®
and Windows
®
7)
Click
(Start)
>
All Programs
>
Brother
>
Brother Utilities
.
Click the drop-down list and select your model name (if not already selected). Click
Scan
in the left navigation bar, and then click
Scanners and Cameras
.
(Windows
®
8)
Click
(
Brother Utilities
), and then click the drop-down list and select your model
name (if not already selected). Click
Scan
in the left navigation bar, and then click
Scanners and Cameras
.
b.
Do one of the following:
(Windows
®
XP)
Right-click a scanner device, and then select
Properties
. The Network Scanner
Properties dialog box appears.
(Windows Vista
®
, Windows
®
7 and Windows
®
8)
Click the
Properties
button.
c.
Click the
Network Setting
tab to confirm the machine's IP address.
46