Brother International MFC-J5330DW Online Users Guide HTML - Page 613
Error Message, Cause, Action, Plain Paper, Basic, Grayscale, Advanced, Slow Drying Paper
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Error Message Unable to Print XX Unable to Scan XX Unusable Device Disconnect device from front connector & turn machine off & then on Unusable Device Please disconnect USB device. Wrong Ink Cartridge Wrong Ink Color Wrong Tray Settings Cause Action A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. continues, disconnect the machine from the power for several minutes, and then reconnect it. You can try additional paper jam clear operations. See Related Information: Remove Paper Scraps. (If you cannot print received faxes, transfer them to another fax machine or to your computer.) See Related Information: Transfer Your Faxes or Fax Journal Report. The machine has a mechanical problem. Disconnect the machine from the power for several minutes, and then reconnect it. (If you cannot print received faxes, transfer them to another fax machine or to your computer.) See Related Information: Transfer Your Faxes or Fax Journal Report. A broken device is connected to the USB direct interface. Unplug the device from the USB direct interface, then press to turn the machine off and then on again. A USB device or USB flash drive that is Unplug the device from the USB direct not supported has been connected to the interface. Turn the machine off and then USB direct interface. on again. The ink cartridge model number is not compatible with your machine. Verify whether the cartridge model number will work with your machine. An ink cartridge has been installed in the wrong position. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. The machine's Paper Size and Tray Use settings do not match the size of paper in the tray you are using. Follow the instructions on the touchscreen and try to print again. Configure the paper size setting for the tray according to the LCD instructions. MFC-J5830DW/MFC-J5930DW Error Message Black and White Print Only Replace ink. Cause Action One or more of the color ink cartridges have reached the end of their lives. You can use the machine in black & white mode for approximately four weeks depending on the number of pages you print. While this message appears on the touchscreen, each operation works in the following way: • Printing If the media type is set to Plain Paper in the Basic tab, and Grayscale is chosen in the Advanced tab of the Replace the ink cartridges. See Related Information: Replace the Ink Cartridges. Although the Cause column lists options for using the machine after this error appears, you may not be able to use the machine until you replace the ink cartridge(s) under the following conditions: • If you unplug the machine or remove the ink cartridge. • If you select the Slow Drying Paper option on the machine or in the printer driver. 606