Brother International MFC-J5330DW Online Users Guide HTML - Page 614
Plain, Paper, Cannot Detect, Volume, Comm.Error, Connection Error, Connection Failed, Cover is Open.
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Error Message Cannot Detect Cannot Detect Ink Volume Comm.Error Connection Error Connection Failed Cover is Open. Cause Action printer driver, you can use the machine as a black & white printer. • Copying If the paper type is set to Plain Paper you can make copies in black & white. • Faxing If the paper type is set to Plain Paper, the machine will receive and print the faxes in black & white. You installed a new ink cartridge too quickly and the machine did not detect it. An ink cartridge is not installed correctly. Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are not using Genuine Brother ink, the machine may not detect the ink cartridge. Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. The ink cartridge must be replaced. Replace the ink cartridge with a new Genuine Brother Ink Cartridge. The new ink cartridge has an air bubble. Slowly turn the ink cartridge so that the ink supply port is pointing downward, and then reinstall the cartridge. The wrong Brother model ink cartridge was installed. Check the model numbers of the ink cartridges and install the correct ink cartridges. If you are not using Genuine Brother ink, the machine may not detect the ink volume. Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the WiFi Direct settings again. The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. The scanner cover is not locked in the closed position. Lift the scanner cover and then close it again. Make sure the telephone line cord and interface cable (if used) have been guided correctly through the cable channel and out the back of the machine. 607