Brother International MFC-J5330DW Online Users Guide HTML - Page 619
Related Information, Change the, Check Paper Size Setting, Remove Paper, Scraps, Transfer Your
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Error Message Touchscreen Initialization Failed Tray #1 Settings Tray #2 Settings MP Tray Settings Unable to Clean XX Unable to Initialize XX Unable to Print XX Unable to Scan XX Unusable Device Disconnect device from front connector & turn machine off & then on Unusable Device Please disconnect USB device. Wrong Ink Cartridge Wrong Ink Color Wrong Tray Settings Cause Action The touchscreen was pressed before the power on initialization was completed. Make sure nothing is touching or resting on the touchscreen, especially when plugging the machine in. Debris may be stuck between the lower part of the touchscreen and its frame. Insert a piece of stiff paper between the lower part of the touchscreen and its frame and slide it back and forth to push out the debris. This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. See Related Information: Change the Check Paper Size Setting. The machine has a mechanical problem. -OR- A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it. You can try additional paper jam clear operations. See Related Information: Remove Paper Scraps. (If you cannot print received faxes, transfer them to another fax machine or to your computer.) See Related Information: Transfer Your Faxes or Fax Journal Report. The machine has a mechanical problem. Disconnect the machine from the power for several minutes, and then reconnect it. (If you cannot print received faxes, transfer them to another fax machine or to your computer.) See Related Information: Transfer Your Faxes or Fax Journal Report. A broken device is connected to the USB direct interface. Unplug the device from the USB direct interface, then press to turn the machine off and then on again. A USB device or USB flash drive that is Unplug the device from the USB direct not supported has been connected to the interface. Turn the machine off and then USB direct interface. on again. The ink cartridge model number is not compatible with your machine. Verify whether the cartridge model number will work with your machine. An ink cartridge has been installed in the wrong position. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. The machine's Paper Size and Tray Use settings do not match the size of paper in the tray you are using. Follow the instructions on the touchscreen and try to print again. Configure the paper size setting for the tray according to the LCD instructions. Related Information • Troubleshooting 612