Brother International MFC-J815DW XL Online Users Guide HTML
Brother International MFC-J815DW XL Manual
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- Brother International MFC-J815DW XL | Online Users Guide HTML - Page 1
Online User's Guide MFC-J805DW MFC-J815DW MFC-J995DW © 2019 Brother Industries, Ltd. All rights reserved. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 2
and Drivers (Windows 21 USB / Ethernet Port Locations on Your Brother Machine 22 Paper Handling...24 Load Paper...25 Load Paper in the Paper Tray ...26 Load Paper in the Manual Feed Slot 41 Unprintable Area ...44 Paper Settings...45 Acceptable Paper and Other Print Media 48 Load Documents - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 3
117 Scan to Network (Windows) ...124 Scan to SharePoint ...129 Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10 ...204 Copy in Ink Save Mode ...206 Copy Options ...207 Fax ...211 Send a Fax...212 Send a Fax from Your Brother Machine 213 Send a Fax Manually...216 Send a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 4
Access Codes and Credit Card Numbers 277 Telephone Services and External Devices 279 Voice Mail ...280 Distinctive Photo Printing 330 Print Photos from Media on the Brother Machine 331 Copy Photos from Media to a Computer... Using the Control Panel 348 Supported Basic Network Features ...349 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 5
for a Wired or a Wireless Network 456 Mobile/Web Connect ...461 Brother Web Connect...462 Brother Web Connect Overview ...463 Online Services Used with Brother Web Connect 464 Conditions for Using Brother Web Connect 466 Set Up Brother Web Connect ...470 Scan and Upload Documents Using - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 6
Telephone and Fax Problems...567 Other Problems ...573 Network Problems ...575 Google Cloud Print Problems...585 AirPrint Problems ...586 Check the Machine Information ...587 Reset Your Brother Machine ...588 Reset Functions Overview ...589 Routine Maintenance ...590 Replace the Ink Cartridges...591 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 7
Clean the Machine's Printer Platen 604 Clean the Paper Feed Rollers ...605 Clean the Base Pad ...607 Clean the Paper Pick-up Rollers ...608 Check Your Brother Machine ...609 Check the Print Quality...610 Check the Print Alignment from Your Brother Machine 613 Check the Ink Volume (Page Gauge - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 8
Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note 1 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 9
Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 10
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 11
a license. Mopria® and the Mopria® logo are registered trademarks and service marks of Mopria Alliance, Inc. in the United States and other this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 12
Before You Use Your Brother Machine > Important Note Guide, the illustrations of the MFC-J995DW are used unless otherwise specified. • The screens in this User's Guide are for illustration purposes only and may differ from the actual screens. • Unless otherwise specified, the screens in this manual - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 13
> Introduction to Your Brother Machine Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • LCD Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set Default Function Screens • Access Brother Utilities (Windows) • USB - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 14
the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable the printable area depending on the settings in the printer driver. Simultaneous printing, scanning and faxing Your machine the User's Guide for your software or contact the software manufacturer. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 15
Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1 2 3 4 5 6 8 1. 1.8" Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode Buttons FAX Press to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 16
• Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle. a or b Press to scroll through the menus and options. d or c • Press to move the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 17
quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. MFC-J995DW 1 2 3 4 5 1. NFC (Near Field Communication) symbol If your Android™ device supports the NFC feature, you can print from your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 18
you turn off the machine using , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. Related Information • Introduction to Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 19
> Introduction to Your Brother Machine > LCD Overview LCD Overview Related Models: MFC-J805DW/MFC-J815DW The Home screen shows [Ink] Displays the approximate available ink volume. When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 20
Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: MFC-J995DW You can switch Home screens by pressing d or c. From the Home screens, you can access the Shortcuts, Wi-Fi® setup, Settings screens, and Ink scanning, Web Connect and Apps services. • There are three - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 21
more detailed information, see the Quick Setup Guide. The wireless network is connected. A problem, an error icon is displayed on the ink color indicator. 7. Modes: Press to switch to each mode. [Fax] / [Copy] / [Scan] / [Photo] / [Web] / [Apps] 8. Information icon 8 New information from Brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 22
or maintenance message; press details, and then press to return to the Home screen. to view the Related Information • Introduction to Your Brother Machine Related Topics: • Reduce Printing Noise • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages 15 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 23
]. Use the Settings menu to access all of your Brother machine's settings. 45 1 6 2 7 3 8 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] • [Print Head Cleaning] • [Ink Volume] • [Ink Cartridge Model] • [Print Setting Options] 2. [Quiet Mode] Displays the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 24
Related Information • Introduction to Your Brother Machine Related Topics: • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge) • Distinctive Ring 17 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 25
Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen Related Models: MFC-J995DW Using your finger, press d c or a b on the LCD to display and access adopts the font of ARPHIC TECHNOLOGY CO., LTD. Related Information • Introduction to Your Brother Machine 18 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 26
Home > Introduction to Your Brother Machine > Set Default Function Screens Set Default Function Screens Related Models: MFC-J995DW You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen]. 2. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 27
up from the bottom of the Start screen to bring up the Apps screen). When the Apps screen appears, tap or click (Brother Utilities). • Windows 10 Click > Brother > Brother Utilities. 2. Select your machine. 3. Select the operation you want to use. Related Information • Introduction to Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 28
Utilities). • Windows 10 Click > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 29
, follow the instructions in the installation process. • To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. 1. Place - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 30
Related Information • Introduction to Your Brother Machine 23 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 31
Home > Paper Handling Paper Handling • Load Paper • Load Documents 24 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 32
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems 25 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 33
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray • Load Photo Paper in the Paper Tray • Load Envelopes in the Paper Tray 26 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 34
change the Paper Size setting in the machine or the paper size setting on your computer. 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray completely out of the machine. 3. Open the output paper tray cover (1). 1 4. Gently press and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 35
load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper. 1 28 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 36
the tray and cause paper feed problems. • Loading more than 20 sheets guides touch the edges of the paper. 1 8. Close the output paper tray cover. 9. Slowly push the paper tray completely into the machine. 10. Pull out the paper support (1) until it locks into place, and then unfold the paper support - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 37
Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type 30 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 38
change the Paper Size setting in the machine or the paper size setting on your computer. 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray completely out of the machine. 3. Open the output paper tray cover (1). 1 4. Press the square - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 39
5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 1 2 6. Fan the stack of paper well to avoid paper jams and misfeeds. surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper. 32 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 40
; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the from feeding multiple pages. 8. Gently adjust the paper width guides to fit the paper. Make sure the paper guides touch the edges of the paper. 9. Close the output - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 41
2 1 Related Information • Load Paper in the Paper Tray 34 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 42
change the Paper Size setting in the machine or the paper size setting on your computer. 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray completely out of the machine. 3. Open the output paper tray cover (1). 1 4. Gently press and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 43
printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray. 1 8. Slowly push the paper tray completely - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 44
9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type 37 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 45
in the tray, press the corners and sides of the envelopes to make them as flat as possible. 1. If the paper support flap (1) is open, close it, and then close the paper support (2). 1 2 2. Pull the paper tray completely out of the machine. 3. Open the output paper tray cover (1). 1 4. Load up to 10 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 46
5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. 1 2 IMPORTANT If envelopes are multi-feeding, load one envelope - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 47
(1) until it locks into place, and then unfold the paper support flap (2). 2 1 Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 48
slot, one sheet of paper at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1. Open the manual feed slot cover. 2. Lift the paper support. 3. Slide the manual feed slot paper guides to fit the width of the paper you are using. 4. Load only one - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 49
. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam. When sheet of paper until the LCD displays a message instructing you to feed the next sheet. • DO NOT load paper in the manual feed slot when you are printing from the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 50
locks into place, and then unfold the paper support flap (2). 2 1 • If the document does not fit on one sheet, the machine will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and follow the instructions displayed on the LCD. • Make sure printing has - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 51
not available for envelopes, 2-sided printing and some paper sizes, such as Legal and Executive. Related Information • Load Paper Related Topics: • Paper Handling and Printing Problems 44 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 52
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Shrink Page Size of an Oversized Incoming Fax 45 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 53
MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [Paper Type]. Press OK. c. Select [Plain Paper], [Inkjet Paper], [Brother Messages • Paper Handling and Printing Problems 46 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 54
a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [Check Paper]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 55
to select the correct print media in the Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in Topics: • Change the Paper Size and Paper Type • Paper Handling and Printing Problems 48 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 56
and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper Paper Type Premium Plus Glossy Photo Letter 4" x 6" Item BP71GLTR BP71GP20 Related Information • Acceptable Paper and Other - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 57
or staples • Are pre-printed on the inside • Are self-adhesive • Have double flaps Self-adhesive Double flaps You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using. Related Information • Acceptable Paper and Other Print Media Related - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 58
or Photo 2L Paper in the Paper Tray • Load Photo Paper in the Paper Tray • Load Envelopes in the Paper Tray • Load Paper in the Manual Feed Slot 51 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 59
98.4 x 190.5 mm) Copy Yes Yes Yes Yes Yes Yes - - Photo Capture 1 Yes Printer Yes Yes Yes - Yes - Yes - Yes - Yes Yes Yes - Yes Yes Yes - Yes - Yes - Yes - Yes - Yes 1 MFC-J995DW only Related Information • Choose the Right Print Media Related Topics: • Load Envelopes in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 60
Paper and Other Print Media > Choose the Right Print Media > Paper Capacity of the Paper Trays Paper Capacity of the Paper Trays Paper Tray Manual Feed Slot Paper Size Paper Types Letter, A4, Legal, Executive, Plain Paper, Recycled A5, A6, Envelopes (C5, Paper Com-10, DL, Monarch), Photo - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 61
mm) Up to 6 mil (Up to 0.15 mm) Up to 20 mil (Up to 0.52 mm) 1 BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. 2 Up to 79 lb (Up to 300 g/m²) for Manual Feed Slot Related Information • Choose the Right Print Media Related Topics: • Paper Handling and Printing - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 62
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area 55 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 63
fabric. • Make sure documents with correction fluid or written in ink are completely dry. 1. Lift up and unfold the ADF document support (1). 1 2. Fan the stack of paper well to avoid paper jams and misfeeds. 3. Adjust the paper guides (1) to fit the document size. 1 4. Place your document, face - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 64
Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems 57 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 65
Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Width: Weight: Up to 11.7 in. (297 mm) Up to 8.5 in. (215.9 mm) Up to • Load Documents Related Topics: • Copy a Document • Telephone and Fax Problems • Other Problems 58 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 66
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Fax Document Size Letter Legal A4 Top (1) Bottom (3) 0.12 in. (3 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 67
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) 60 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 68
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) • Print as a Poster (Windows) • Print on Both Sides of - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 69
) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct media in the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 70
command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer select your options. 11. Change other printer settings, if needed. 12. Click OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 71
print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print. 1. Double-click the printer icon in the task tray. 2. Select the print job you want to cancel. 3. Click the Document menu. 4. Select Cancel. 5. Click Yes. Related Information • Print from - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 72
Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 73
a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 74
tray. • Use regular paper. DO NOT use bond paper. • If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 75
Offset check box if you want to specify the offset for binding in inches or millimeters. 9. Click OK to return to the printer driver window. 10. Change other printer settings, if needed. The Borderless feature is not available when using this option. 11. Click OK again, and then complete your print - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 76
Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows) 69 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 77
tray. • Use regular paper. DO NOT use bond paper. • If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 78
Offset check box if you want to specify the offset for binding in inches or millimeters. 10. Click OK to return to the printer driver window. 11. Change other printer settings, if needed. The Borderless feature is not available when using this option. 12. Click OK. 13. Complete your print operation - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 79
. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 80
of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 81
) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 82
Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows) 75 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 83
) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 84
In the Hardware group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver. The printer driver dialog box appears. 3. Click the General tab - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 85
adjusts its print settings according to the selected media type. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text. 2. Print Quality Select the print resolution you want. Because print quality and speed - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 86
3. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 87
on the image size and your computer's specifications. 3. Ink Save Mode Select this option to print using lighter colors and emphasize image printouts look different than they appear on your screen. The Ink Save Mode feature is supported by technology from Reallusion, Inc. 4. Scaling Select these options - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 88
screen. (MFC-J805DW/MFC-J815DW) Advanced Quality Settings Select this option to print your documents at the highest quality. Reduce Smudge Some types of print media may need more drying time. Change this option if you have problems with smudged printouts or paper jams. Retrieve Printer's Color Data - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 89
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) • Print a Color - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 90
such as Apple Preview, click the File menu, and then select Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). 4. Click the Paper Size pop-up match the type of paper you load. 8. Change other printer settings, if needed. 9. Click Print. Related Information • Print from Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 91
tray. 2. From an application, such as Apple TextEdit, click File > Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). 4. Click the Paper Size pop-up menu, the type of paper you load. 8. Change other printer settings, if needed. 9. Click Print. Related Information • Print from Your Computer (Mac - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 92
an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Select the Orientation option the Short-Edge binding or Long-Edge binding option. 6. Change other printer settings, if needed. The Borderless feature is not available when using - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 93
From an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select your border line type. 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print from Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 94
Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Print Settings. The Print Settings options appear. 4. Click the Color / Grayscale pop-up menu, and then select the Grayscale option. 5. Change other printer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 95
you have problems with smudged printouts or paper jams. 1. From an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX Plain Paper Option 2-sided Printing or Simplex Printing 7. Change other printer settings, if needed. 8. Click Print. Off Low High Description - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 96
Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) >> Page Setup >> Layout >> Paper Handling >> Print Settings >> Color Settings Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 97
Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4. Two- - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 98
Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose. If this option is not selected, then each - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 99
Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text. 3. Print media may need more drying time. Change this option if you have problems with smudged printouts or paper jams. Other Print Options Paper Thickness - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 100
may vary due to environmental conditions. This may be seen when you print vertical lines and they do not align. If you encounter this problem, turn off the BiDirectional Printing feature. Color Settings 1. Color Mode Select the color mode to suit your preference. 2. Advanced Color Settings Click the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 101
• Change the Print Setting Options to Improve Your Print Results 94 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 102
Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management 95 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 103
Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save SSH FTP (SFTP) • Scan to Network (Windows) • Scan to SharePoint • Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) • Change - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 104
temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (SCAN). 3. Press a or b to select the [to PC] option, and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 105
or Color Start does not allow you to change the settings. MFC-J995DW 1. Load your document. 2. Press [Scan] > [to scanner glass, follow the LCD instructions to complete the scanning job. To connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 106
6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine 99 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 107
temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (SCAN). 3. Press a or b to select the [to PC] option, and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 108
is removed. 10. Press Black Start or Color Start. MFC-J995DW 1. Load your document. 2. Press [Scan] > 's scanner glass, follow the LCD instructions to complete the scanning job. To must connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 109
The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine 102 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 110
on Your Brother Machine > Save Scanned Data to a Memory Card or USB Flash Drive Save Scanned Data to a Memory Card or USB Flash Drive Related Models: MFC-J995DW scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. 5. Select the scan settings you - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 111
as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. 7. If you are using the scanner glass, set the next page and then press [Continue]. Related Information • Scan Using the Scan Button on Your Brother Machine • Compatible Media 104 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 112
Card or USB Flash Drive > Compatible Media Compatible Media Related Models: MFC-J995DW Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 113
Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) Related Models: MFC . • The Auto Crop feature is supported by technology from Reallusion, Inc. 1. scanning. Follow the LCD instructions to complete the scanning job. Related Information - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 114
temporary changes to the scan settings. To make permanent changes, use either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (SCAN). 3. Press a or b to select the [to PC] option, and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 115
or Color Start does not allow you to change the settings. MFC-J995DW 1. Load your document. 2. Press [Scan] > [to scanner glass, follow the LCD instructions to complete the scanning job. To connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 116
]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 117
) or Brother iPrint&Scan (Mac) software. • The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email message. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 118
selected. Pressing Black Start or Color Start does not allow you to change the settings. MFC-J995DW 1. Load your document. 2. Press [Scan] > [to PC] > [to setting, you must connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the machine. 5. Select the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 119
the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 120
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Related Models: MFC-J995DW Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 121
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Related Models: MFC-J995DW Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location. We recommend Microsoft Internet Explorer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 122
on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). Select a file name from the preset names provided, or from userdefined names. You can set the user-defined names and file name style in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 123
Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server Related Models: MFC-J995DW 1. Load your document. 2. glass, follow the Touchscreen instructions to complete the scanning job. Related Information • Scan to FTP 116 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 124
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) Scan to SSH FTP (SFTP) Related Models: MFC-J995DW Scan documents directly to an SFTP server, a secure version of an FTP server. For added convenience, configure different profiles to save your favorite Scan - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 125
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Related Models: MFC-J995DW Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location. We recommend Microsoft - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 126
on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). Select a file name from the preset names provided, or from userdefined names. You can set the user-defined names and file name style in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 127
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Create a Client Key Pair Using Web Based Management Create a Client Key Pair Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 128
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Export a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 129
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Import a Server Public Key Using Web Based Management Import a Server Public Key Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 130
Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server Related Models: MFC-J995DW 1. Load your document glass, follow the Touchscreen instructions to complete the scanning job. Related Information • Scan to SSH FTP (SFTP - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 131
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) Scan to Network (Windows) Related Models: MFC-J995DW Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 132
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Related Models: MFC-J995DW Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server. We - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 133
Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 134
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management Related Models: MFC-J995DW Make sure the date and time and the time zone - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 135
Scan Button on Your Brother Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server Related Models: MFC-J995DW 1. Load your glass, follow the Touchscreen instructions to complete the scanning job. Related Information • Scan to Network ( - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 136
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint Scan to SharePoint Related Models: MFC-J995DW Scan documents directly to a SharePoint server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 137
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint > Set up a Scan to SharePoint Profile Set up a Scan to SharePoint Profile Related Models: MFC-J995DW Set up a Scan to SharePoint Profile to scan and upload the scanned data directly to a SharePoint location. We - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 138
Option Quality File Type Document Size Scan Long Paper (ADF) ADF Auto Deskew Skip Blank Page Skip Blank Page Sensitivity Remove Background Color Brightness Contrast Use PIN for Authentication Auth. Method Username Password Kerberos Server Address 7. Click Submit. Related Information • Scan to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 139
Scan Button on Your Brother Machine > Scan to SharePoint > Upload Scanned Data to a SharePoint Server Upload Scanned Data to a SharePoint Server Related Models: MFC-J995DW 1. Load your , follow the Touchscreen instructions to complete the scanning job. Related Information • Scan to SharePoint 132 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 140
8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services. • Use Web Services to Install Drivers Used for Scanning (Windows 7, Windows 8, and Windows 10) • Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 141
The Web Services Name for the Brother machine is your model name and the MAC Address (Ethernet Address) of your machine (for example, Brother MFC-XXXX ( follow the on-screen instructions. To uninstall drivers, click Uninstall or (Remove device). Related Information • Web Services for Scanning on Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 142
of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 143
View devices and printers. 2. Right-click the machine icon, and then select Scan profiles.... The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 144
Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows) Change Scan Button Settings from ControlCenter4 (Windows) 1. Click the (ControlCenter4) icon in the task tray, and then - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 145
Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Image OCR E-mail File Corresponding Feature Scan to Image Scan to OCR Scan to Email Scan to File Settings File Type Target Application OCR Language ( - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 146
File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 147
• Display Scanning Results Show on your computer screen the number of total pages saved, and blank pages skipped. • (MFC-J995DW) ADF Auto Deskew Set the machine to automatically correct a skewed document. Default Select this option to restore all settings to their factory setting values. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 148
not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine. 3. Click the Machine Scan Settings button, and then follow the on-screen instructions to change the scan settings. Related Information • Scan Using the Scan Button on Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 149
(Windows) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application. • Scan Using ControlCenter4 Home Mode (Windows) • Scan Using ControlCenter4 Advanced Mode - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 150
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 151
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2. Click the (ControlCenter4) - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 152
Related Information • Scan Using ControlCenter4 Home Mode (Windows) • Select Document Type Using ControlCenter4 Home Mode (Windows) • Change Scan Size Using ControlCenter4 Home Mode (Windows) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) • Print Scanned Data Using ControlCenter4 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 153
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) Select Document Type Using ControlCenter4 Home Mode (Windows) • Select the Document Type - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 154
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) > Custom Scan Settings (Windows) Custom Scan Settings (Windows) Select Custom in the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 155
the scanning results. - Display Scanning Results Show on your computer screen the number of total pages saved, and blank pages skipped. - (MFC-J995DW) ADF Auto Deskew Set the machine to automatically correct a skewed document. Related Information • Select Document Type Using ControlCenter4 Home Mode - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 156
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Change Scan Size Using ControlCenter4 Home Mode (Windows) Change Scan Size Using ControlCenter4 Home Mode (Windows) For faster scan speeds, select the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 157
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) The crop tool on the Image - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 158
a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. f. Click and drag the frame to adjust the area to be cropped. 3. Click OK. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 159
Using ControlCenter4 Home Mode (Windows) Print Scanned Data Using ControlCenter4 Home Mode (Windows) Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document. 2. Click Print. a. Shows which images are - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 160
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Open with an Application Using ControlCenter4 Home Mode (Windows) Open with an Application Using ControlCenter4 Home Mode (Windows) The Open with an - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 161
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 162
To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11. Click the folder icon to browse and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 163
Specification (*.xps) (the XML Paper Specification is available for Windows 7, Windows 8, and Windows 10, or when using applications that support XML Paper Specification files) • Microsoft Office Word (*.docx) (Available only for certain models) • Microsoft Office PowerPoint (*.pptx) (Available only - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 164
• Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 165
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. • - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 166
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Send scanned photos or graphics directly to your computer. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 167
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 168
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Scan documents and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 169
4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 170
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Select Advanced Mode as the mode setting for - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 171
4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and color, if - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 172
) Send a scanned document as an email attachment. • Select Advanced Mode as the mode setting for ControlCenter4. • The Scan to Email feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or a picture, and then attach the scanned file to an email - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 173
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 174
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Your machine can convert characters - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 175
5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6. Click Scan. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 176
Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Your machine can convert scanned data to a Microsoft Word, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 177
PDF Multi-Page (*.pdf) • XML Paper Specification (*.xps) (the XML Paper Specification is available for Windows 7, Windows 8, and Windows 10, or when using applications that support XML Paper Specification files) 170 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 178
(*.pdf) • Searchable PDF Multi-Page (*.pdf) • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) For E-mail and File: • Microsoft Office Word (*.docx) (Available only for certain models) • Microsoft Office PowerPoint (*.pptx) (Available only for - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 179
Scanning Results Show on your computer screen the number of total pages saved, and blank pages skipped. (Available only for certain models) (MFC-J995DW) ADF Auto Deskew Set the machine to automatically correct a skewed document. (Available only for certain models) Default Select this option to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 180
Related Information • Scan Using ControlCenter4 Advanced Mode (Windows) 173 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 181
Guide in the Help ribbon. The instructions for scanning in these steps are for PaperPort™ 14SE. For other Windows applications, the steps will be similar. PaperPort™ 14SE supports , select TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFCXXXX LAN (where MFC-XXXX is the model name of your machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 182
8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan if you want to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning. Related - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 183
Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1. Scan Select the Photo, Web, or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 184
-page file. 8. Advanced Settings Configure advanced settings by clicking the Advanced Settings link in the Scanner Setup dialog box. • Paper Detection - (MFC-J995DW) Auto Deskew Set the machine to correct document skewing automatically as the pages are scanned from the ADF. - Rotate Image Rotate the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 185
scan resolution. • Page Control - Edge Fill Fill in the edges on four sides of the scanned image using the selected color and range. - (MFC-J995DW) Skip Blank Page Remove the document's blank pages from the scanning results. - Continuous Scan Select this option to scan multiple pages. After a page - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 186
. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan. The machine starts scanning the document. Related Information • Scan from Your Computer (Windows) 179 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 187
• WIA Driver Settings (Windows) 180 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 188
Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 189
Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again. Contrast - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 190
to the computer. • The computer must be connected to the Internet. • You must be logged on with Administrator access privileges. 1. Click (Brother Utilities). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 191
several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application. • Scan Using Brother iPrint&Scan (Mac) • Scan Using TWAIN-Compliant Applications (Mac) • Scan Using AirPrint (macOS) 184 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 192
machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine. 3. Click the Scan icon, and then follow the on-screen instructions to scan your documents. Related Information • Scan from Your Computer (Mac) Related Topics - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 193
Related Models: MFC-J995DW You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 194
Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) Related Models: MFC-J995DW 1 2 3 4 5 • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 195
4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 196
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Related Models: MFC-J995DW • Set the Scan Job Email Report Using Web Based Management 189 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 197
Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management Related Models: MFC-J995DW When you scan a document, the machine will send a scan job email report automatically to the registered email address. 1. Start your web browser - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 198
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card • Copy in Ink Save Mode • Copy Options 191 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 199
Copy a Document Copy a Document >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Make sure you have loaded the finished, press Black Start or Color Start. To interrupt copying, press Stop/Exit. MFC-J995DW 1. Make sure you have loaded the correct size paper in the paper tray - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 200
When you load paper other than Letter size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options]. Option (No. of Copies) Options Current setting indications Description Enter the number of copies in one of the following ways: • Press - or + on the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 201
Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad. 4. Press a or b to select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 202
5. Press a or b to display the available options, and then press the option you want to change. 6. Do one of the following: • If you selected the [Enlarge] or [Reduce] option, press the enlargement or reduction ratio you want to use. • If you selected the [Custom(25-400%)] option, press (backspace - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 203
Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad. 4. Press a or b to select the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 204
or Executive. • Poster copy is not available for Executive size paper. • You can make only one Poster copy at a time. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad. 4. Press a or b to select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 205
: • Place the next page on the scanner glass, and then press c to scan the page. • After scanning all the pages, press d to start printing. MFC-J995DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. 198 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 206
• Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. Press [Options] > [Page Layout]. 5. Press a or b to display the options, and then press the option you want. Option Off(1in1) 2in1(Portrait) Description - - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 207
7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 8. If you are using the scanner glass, repeat the following steps for each page of the document: • Place - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 208
determines which 2-sided copy layout you should choose. • When you manually make 2-sided copies from a 2-sided document, use the scanner 2 2 2-sided to 2-sided 1 1 2 2 >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY). 3. Enter the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 209
⇒2sided]. Press OK. • To make 2-sided copies of a 2-sided document manually, press a or b to select [2sided⇒2sided]. Press OK. Use the scanner glass OK. 5. Select [Reduce Smudging]. Press OK. 6. Change settings. Press OK. MFC-J995DW 1. Load your document. 2. Press [Copy]. 3. Enter the number of - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 210
7. Review your settings on the touchscreen, and then press [OK]. 8. Press [Black Start] or [Color Start]. If you placed the document in the ADF, the machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 211
card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a a d c b a. 0.12 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 212
MFC-J995DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a a d c b a. 0.12 in. (3 mm) or greater (top, left) b. 8.4 in. (213 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 213
that is saved varies depending on the type of documents printed. • Ink Save Mode may make your printouts look different from your original document. • The Ink Save Mode feature is supported by technology from Reallusion, Inc. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 214
Home > Copy > Copy Options Copy Options >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW To change copy settings, press (COPY). Option Quality Paper Type Paper Size Enlarge/Reduce Density Stack/Sort Description Select the Copy resolution for your type - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 215
background color in copies. The white becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Factory Reset settings. Restores any changed copy settings to the factory settings. MFC-J995DW To change copy settings, press the [Options] button. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 216
Decrease the density to make the text lighter. Removes the document's background color in copies. The white becomes more apparent. This saves some ink and may make certain copies easier to read. Stack/Sort Page Layout Select to stack or sort multiple copies. Stack Sort 1 1 2 2 1 2 Make N in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 217
copy settings to the factory settings. • You can save the current settings by pressing [Save as Shortcut]. • The Ink Save Mode, Thin Paper Copy, Book Copy and Watermark Copy features are supported by technology from Reallusion, Inc. Related Information • Copy Related Topics: • Copy a Document 210 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 218
Home > Fax Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX 211 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 219
Home > Fax > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) • Send a Fax in Real Time • Send a Fax at a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 220
Home > Fax > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document in the ADF or place it on the scanner glass. 2. Press (FAX). The LCD displays: Press Start Enter Number Fax - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 221
to send the fax when finished scanning pages. The machine starts sending the document. MFC-J995DW 1. Load your document in the ADF or place it on the scanner one of the following ways: • Dial Pad (Enter the fax number manually.) Press all digits of the number using the touchscreen. • Call History - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 222
4. To change the fax settings, press [Options]. When finished, press [OK]. 5. Press [Fax Start]. • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and selected [Black] in [Color Setting], the machine starts scanning the first page. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 223
Home > Fax > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (FAX). 3. Press Hook and listen - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 224
the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Ask the other party to wait for fax tones (beeps) and to press the Start key before hanging up. 2. Load your document - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 225
can be used in a broadcast. Group numbers include many stored Address Book numbers for easier dialing. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW You can include Groups, Address Book numbers, and up to 50 manually-dialed numbers in the same broadcast. If you did not use any of the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 226
[Out of Memory] message appears, press Stop/Exit to cancel. MFC-J995DW You can include Groups, Address Book numbers, and up to 50 manually-dialed numbers in the same broadcast. If you did not use in Progress Related Topics: • Set up Groups for Broadcasting • Enter Text on Your Brother Machine 219 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 227
a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Remaining Jobs]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 228
is set to [Off]). • In Real Time Transmission, the automatic redial feature does not work when using the scanner glass. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (FAX). 3. Press a or b to select the following: a. Select [Real Time TX]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 229
Home > Fax > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) Related Models: MFC-J995DW You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 230
Redial setting is set to [On], the machine redials once after five minutes. The default setting is [On]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Initial Setup]. Press OK. b. Select [Fax Auto Redial]. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 231
Home > Fax > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialing or sending, the LCD - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 232
displays [No Jobs Waiting]. You can cancel a fax job before it is sent. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax , press . Related Information • Send a Fax Related Topics: • Telephone and Fax Problems 225 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 233
a Fax > Fax Options Fax Options >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW To change fax-sending settings, press (FAX). settings as the default. Restore all settings back to the factory settings. MFC-J995DW To change fax-sending settings, press the [Options] button. Option - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 234
save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax Related Topics: • Send a Fax from Your Brother Machine • Specifications 227 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 235
Home > Fax > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation • Memory Receive Options • Remote Fax Retrieval 228 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 236
Home > Fax > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring) 229 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 237
The F/T ring is a pseudo/double-ring made by your machine. Manual [Manual] mode turns off all automatic answering functions (unless you are using the Distinctive Ring feature ). To receive a fax in [Manual] mode, lift the handset of the external telephone or press the Hook - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 238
services (Voice Mail, Distinctive Ring and so on) you will be using on the same line as the Brother machine. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW mode. • Do you expect to receive very few faxes? Select [Manual] as your Receive Mode. You control the telephone line and must - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 239
manually to determine whether it is a voice call or a fax, contact your telephone provider and ask about Distinctive Ring services. Will you be using a Telephone Answering Device on the same telephone line as your Brother Distinctive Ring • Connect an External TAD • Telephone and Fax Problems 232 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 240
on the same line as the machine, keep the Ring Delay setting of [4]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select from External and Extension Telephones • Set Easy Receive • Telephone and Fax Problems 233 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 241
Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 242
same telephone line and the machine intercepts them, set Easy Receive to [Off]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [ and Extension Telephones • Use the Remote Codes • Telephone and Fax Problems 235 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 243
Home > Fax > Receive a Fax > Fax Preview Fax Preview Related Models: MFC-J995DW Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes 236 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 244
Home > Fax > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On Related Models: MFC-J995DW • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 245
Home > Fax > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes Related Models: MFC-J995DW When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 246
Button Result Enlarge the fax. Reduce the fax. or Scroll vertically. or Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Start Print the fax. If the fax is a single page, it - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 247
] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 248
set the current date and time on the machine. This feature is available only for black and white faxes. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Setup Receive]. Press OK. c. Select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 249
your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up. • Your machine's ADF must be empty. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Ask - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 250
Receive option at a time. Memory Receive can be set to: • Fax Forwarding (MFC-J995DW) • Fax Storage (MFC-J995DW) • PC-Fax Receive • Forward to Cloud (MFC-J995DW) The machine forwards your received faxes to the online services. • Off This feature is available only for black and white faxes. • Forward - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 251
Home > Fax > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Related Models: MFC-J995DW Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 252
> Fax > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Related Models: MFC-J995DW Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 253
Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected machine transfers faxes to your computer automatically. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 254
Related Information • Memory Receive Options Related Topics: • Transfer Your Faxes or Fax Journal Report • Transfer Faxes to Your Computer • Receive Faxes Using PC-FAX Receive (Windows) 247 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 255
Home > Fax > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options Related Models: MFC-J995DW If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: • If - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 256
Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Related Models: MFC-J995DW Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. Memory Receive Options • Error and Maintenance Messages • Telephone and Fax Problems 249 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 257
• After you print the fax, it is erased from the machine's memory. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If you turn on [PC Fax Receive], your machine will receive and store your Faxes in the Machine's Memory • Error and Maintenance Messages • Telephone and Fax Problems 250 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 258
Home > Fax > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Related Models: MFC-J995DW Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 259
Fax > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Related Models: MFC-J995DW Set a Remote Access Code to access and control your Brother machine even when you are away from it. 1. Press [Settings] > [All Settings] > [Fax] > [Remote Access]. 2. Enter - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 260
Access Code Use Your Remote Access Code Related Models: MFC-J995DW 1. When away from your Brother machine, dial your fax number from a touch-tone up. This feature may not be available in some countries or supported by your local telephone company. Related Information • Remote Fax Retrieval Related - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 261
a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Related Models: MFC-J995DW Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 262
> Forward Faxes Remotely Forward Faxes Remotely Related Models: MFC-J995DW Call your Brother machine from any touch-tone telephone or fax machine in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered. The other - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 263
Home > Fax > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number Related Models: MFC-J995DW 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 264
Home > Fax > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting • Dial Access Codes and Credit Card Numbers 257 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 265
Home > Fax > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations 258 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 266
telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is available only in Canada. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Hook. 2. Press # on the machine's control panel. Any digits - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 267
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call. If you are at the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 268
Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone 261 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 269
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. This feature is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 270
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 271
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 272
Home > Fax > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 273
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers 266 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 274
Home > Fax > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1. Press ( - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 275
Calls You can store Address Book numbers from the Outgoing Call history. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (FAX). 2. Press a or b to select the following: . Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine 268 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 276
Caller ID subscriber service from your telephone company, you can store Address Book numbers from incoming calls in the Caller ID history. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press ( Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine 269 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 277
Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Do one of the following: • To change the number, press a or b to select the following: a. Select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 278
Related Information • Store Fax Numbers 271 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 279
which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW First, you must store each fax number in the Address Book. Then, you can include them as numbers in the Group. Each Group - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 280
• Delete a Broadcasting Group • Add or Delete a Broadcasting Group Member Related Topics: • Send the Same Fax to More than One Recipient (Broadcasting) • Store Address Book Numbers 273 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 281
Broadcasting > Change a Broadcasting Group Name Change a Broadcasting Group Name >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Press a or b to select the Information • Set up Groups for Broadcasting Related Topics: • Enter Text on Your Brother Machine 274 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 282
> Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3. Do the following steps: a. Press a or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 283
> Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Press a or b to select the following: a. Select [Change]. Press OK. b. Select the Group you - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 284
manual dialing. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW For example: you might have stored '555' on Address Book: Brother 1 (#03) and '7000' on Address Book: Brother Brother 1) using the dial pad. 4. Press a or b to select [Address Book], and then press OK. 5. Read and review - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 285
substitute part of the number by pressing it using the touchscreen. For example, to change the number to '555-7001', you could enter the number (Brother 1: 555) using Address Book, press [Apply], and then press 7001 using the touchscreen. If you must wait for another dial tone or signal at any - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 286
Home > Fax > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones 279 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 287
Brother machine is set to answer after two rings, then your Brother if your Brother machine is Brother uses the term 'Distinctive Ring,' but telephone companies market the service Ringing. This service establishes a second Set your Brother machine's Receive Mode to "Manual". Manual Mode requires - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 288
Ring' do? Your telephone company's Distinctive Ring service allows you to have more than one number the machine can work together without any problems. If each one has a separate telephone number, registered. The ring patterns below are supported by your Brother machine. Register the one your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 289
patterns and then answer with a fax tone. When the 'voice number' is called, the machine will not answer. Related Information • Telephone Services and External Devices • Register the Distinctive Ring Pattern • Turn off Distinctive Ring Related Topics: • Settings Screen Overview • Choose the Correct - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 290
to [On]. This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called. When Distinctive Ring is on, the LCD will show [D/R] as the Receive Mode. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 291
If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in [Manual] receive mode so you must set the Receive Mode again. Related Information • Distinctive Ring Related Topics: • Choose the Correct Receive Mode 284 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 292
Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW stay in [Manual] mode. You must set the Receive Mode again. MFC-J995DW 1. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 293
name if it is available, of your caller as the line rings. • The [# Unavailable] message means the call originated outside your Caller ID service area. • The [Private Call] message means the caller has intentionally blocked transmission of Caller ID information. Call your telephone company for more - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 294
Home > Fax > Telephone Services and External Devices > Caller ID > Set up Your Area may experience problems returning calls from the Caller ID history and will not be able to return calls to those numbers using Caller ID history. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 295
line. Telephone providers frequently bundle VoIP together with Internet and cable services. Your machine may not work with some VoIP systems. To not have a dial tone, call your VoIP provider. If you are having problems sending or receiving faxes over a VoIP system, we recommend changing the machine's - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 296
Cap IMPORTANT DO NOT connect a TAD elsewhere on the same telephone line. If you have problems receiving faxes, reduce the Ring Delay setting on your external TAD. Related Information • Telephone Services and External Devices • Connect an External TAD • Record an Outgoing Message (OGM) on the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 297
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The External TAD (Telephone Answering Device) Related Topics: • Receive Modes Overview • Choose the Correct Receive Mode • Telephone and Fax Problems 290 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 298
> Telephone Services and External may try leaving out this pause, but if your machine has trouble receiving faxes, then you should re-record the OGM to include it 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: "After the beep, leave a message or press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 299
Home > Fax > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi- will be answered by a switchboard operator we recommend setting the Receive Mode to [Manual]. We cannot guarantee that your machine will operate correctly under all circumstances when connected - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 300
Home > Fax > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes 293 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 301
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 302
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Operation from If you answer a call and no one is on the line: You should assume that you're receiving a manual fax. Press *51 and wait for the chirp or until the LCD shows [Receiving], and then hang up - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 303
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use a Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 304
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 305
Home > Fax > Telephone Services and External Devices > External and Extension Telephones > Use the try changing the three-digit remote codes, for example to ### and 999. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 306
Home > Fax > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports 299 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 307
error. A portion of the fax's first page appears on the report. Off The report will not be printed. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Report Setting]. Press OK. c. Select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 308
Period, the machine will print a Fax Journal report, and then erase all fax jobs from the Journal's memory. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Report Setting]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 309
4. If you selected 6, 12, 24 hours, 2 or 7 days, press [Time] and enter the time of day using the touchscreen. Press [OK]. 5. If you selected [Every 7 Days], press [Day]. Press a or b to display the [Every Monday], [Every Tuesday], [Every Wednesday], [Every Thursday], [Every Friday], [Every Saturday - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 310
Home > Fax > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac 303 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 311
Home > Fax > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows) 304 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 312
Home > Fax > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows) 305 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 313
personalize the send options in each tab of the PC-FAX Setup dialog box. 1. Do one of the following: • Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 314
) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalize your Brother Address Book. • Add a Member to your PC-FAX Address Book (Windows) • Create a Group in your PC-FAX Address Book (Windows) • Edit Member or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 315
model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). • Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 316
model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). • Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 317
model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). • Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 318
Book (Windows) Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Do one of the following: • Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 319
• You cannot export the group settings when you export the Address Book data. 1. Do one of the following: • Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 320
Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7. Browse to the folder on your computer where you want to save the data, type the file - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 321
model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). • Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 322
7. Browse to the folder where you want to import the data, type the file name, and then click Open. Related Information • Configure your PC-Fax Address Book (Windows) 315 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 323
is color and the receiving fax machine supports color faxes. 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 324
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows) 317 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 325
lets you view and store faxes on your computer. It is automatically installed when you install the Brother software and drivers and works on locally or network-connected machines. • PC-FAX Receive supports only black and white faxes. When you receive a color fax, your machine prints the color fax at - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 326
select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. • Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 327
document format. Upload to Configure the path to the SharePoint server and select the option to upload automatically or manually (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators) Restrict users who do not - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 328
's PC-FAX Receive on Your Computer (Windows) > Add Your Brother Machine to PC-FAX Receiving (Windows) Add Your Brother Machine to PC-FAX Receiving (Windows) • If you installed the machine following the instructions for a network user, then the machine should already be configured for your network - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 329
Home > Fax > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 330
Related Information • Receive Faxes Using PC-FAX Receive (Windows) 323 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 331
Home > Fax > PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Mac) 324 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 332
only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes. 1. Create a document in a Mac application. 2. From an application, such as Apple TextEdit, click File > Print. 3. Click the application pop-up menu - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 333
To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information • PC-FAX for Mac 326 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 334
Home > PhotoCapture Center PhotoCapture Center • Print Photos Directly from Media • Copy Photos from Media to a Computer • Print Photos from ControlCenter4 (Windows) 327 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 335
Center > Print Photos Directly from Media Print Photos Directly from Media Related Models: MFC-J995DW When your machine is not connected to your computer, you can print photos directly Media • Important Information about Photo Printing • Print Photos from Media on the Brother Machine 328 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 336
Photos Directly from Media > Compatible Media Compatible Media Related Models: MFC-J995DW Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 337
Center > Print Photos Directly from Media > Important Information about Photo Printing Important Information about Photo Printing Related Models: MFC-J995DW USB flash drive support is available only for certain models. Your machine is designed to be compatible with modern digital camera image files - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 338
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine Print Photos from Media on the Brother Machine Related Models: MFC-J995DW • Preview and Print Photos from Media • Print a Photo Index Sheet (Thumbnails) from Media • Print Photos by Image - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 339
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Preview and Print Photos from Media Preview and Print Photos from Media Related Models: MFC-J995DW You can preview your photos on the LCD before printing them, or print images stored on a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 340
Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from Media Print a Photo Index Sheet (Thumbnails) from Media Related Models: MFC-J995DW Print a photo Index Sheet to see small preview versions of all pictures - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 341
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Related Models: MFC-J995DW Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 342
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print ID Photos Print ID Photos Related Models: MFC-J995DW Select a photo stored in a memory card or USB flash drive and print ID photos for your resume, passport and so on. You can print - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 343
> Print Photos from Media on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping Related Models: MFC-J995DW If your photo is too long [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Other Problems 336 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 344
Photos from Media on the Brother Machine > Print Borderless Photos from Media Print Borderless Photos from Media Related Models: MFC-J995DW This feature expands the or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Other Problems 337 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 345
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Related Models: MFC-J995DW Print the date if it is already in your photo's information. The date will be - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 346
Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine > Print Settings for Photos Print Settings for Photos Related Models: MFC-J995DW Press the [Print Settings] option to display the settings shown in the table. Option Print Quality Paper - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 347
Home > PhotoCapture Center > Copy Photos from Media to a Computer Copy Photos from Media to a Computer Related Models: MFC-J995DW If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer, follow the steps for - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 348
Home > PhotoCapture Center > Copy Photos from Media to a Computer > Before Copying Photos Before Copying Photos Related Models: MFC-J995DW IMPORTANT DO NOT start your computer with a memory card or USB flash drive in the media drive of the machine. You could lose your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 349
a Local Connection Copy Photos from Media Over a Local Connection Related Models: MFC-J995DW You can copy photos from media to your computer when it is locally the media could be damaged. If you remove the media while your Brother machine is accessing the media, you must restart your computer before - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 350
using various ControlCenter features. 1. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. Click the (ControlCenter4) icon in the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 351
, if needed. To print the image's timestamp in the lower-right corner of the image, select the Print Date check box. 11. To change other printer settings, click the Print Options... button. (For Advanced Mode only) 12. Click OK. 13. Click the Preview button to view the image on screen before - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 352
Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows) > Edit Photos Using ControlCenter4 (Windows) Edit Photos Using ControlCenter4 (Windows) 3 4 5 1. This area shows which images are currently selected, and how many copies of each image will be printed. 2. These buttons - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 353
5. Image Enhancement Nature Scene Select this option to enhance natural colors, such as green and blue. Night Scene Select this option to optimize the image adjustments for a night scene photo. Soft Light Select this option to soften bright edges. Related Information • Print Photos from - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 354
Home > Network Network • Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 355
/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to display [Network], and then press OK. 3. Press a or b to display the network option, and then press OK. Repeat this step until you access the menu you want to configure, and then follow the LCD instructions. MFC - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 356
3 Yes BRAdmin Professional 2 3 Yes Web Based Management 3 Yes (MFC-J995DW) Remote Setup (Available only Yes for certain models) 3 Status your model's page at support.brother.com. 2 BRAdmin Professional is available as a download from your model's page at support.brother.com. 3 The default - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 357
Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer 350 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 358
Based Management (MFC-J995DW) Web support.brother.com to download BRAdmin Light. • If using Windows Firewall, or the firewall function of an anti-spyware or antivirus application, temporarily disable them. When you are sure you can print, configure the software settings following the instructions - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 359
Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected Setup - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 360
, you may want to consider selecting wired Ethernet for faster data transfer (supported models only), or USB for the fastest throughput speed. • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 361
Downloads page on the Brother Solutions Center at support.brother.com. MFC-J995DW 1. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS]. 2. When [Enable WLAN?] appears, press [Yes]. The wireless setup wizard starts. To cancel, press [No]. 3. When the touchscreen instructs you to start - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 362
Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network 355 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 363
more information on how to access WPS mode, see the instructions provided with your wireless access point/router. Type A Connection 2 Routers or access points that support WPS are marked with this symbol: >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 364
Hardware and Sound > Devices and Printers > Add a device. • instructions. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 365
Hardware and Sound > Devices and Printers > Add a device. • instructions. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 366
Brother Machine for a Wireless Network > Configure Your Machine for a Wireless Network When the SSID is Not Broadcast Configure Your Machine for a Wireless Network When the SSID is Not Broadcast >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW key. Your Brother machine supports the use of - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 367
disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. MFC-J995DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 368
[TKIP+AES] or [AES]. Enter the WPA key, and then press [OK]. • For more information about how to enter text, see the Appendix. • Your Brother machine supports the use of the first WEP key only. 10. The machine attempts to connect to the wireless device you have selected. If your wireless device - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 369
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Related Models: MFC-J995DW Before configuring your machine, we recommend writing down - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 370
setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com. Related Information • Additional Methods of Configuring Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 371
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® Use Wi-Fi Direct® • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 372
Setup™ (WPS). You can also configure a wireless network by manually setting a SSID and password. Your Brother machine's Wi-Fi Direct feature supports WPA2™ security with AES encryption. 1 2 1. Mobile device 2. Your Brother machine • Although the Brother machine can be used in both a wired - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 373
Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi -Fi Direct Network Using the PIN Method of Wi-Fi Protected Setup™ (WPS) • Configure Your Wi-Fi Direct Network Manually 366 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 374
Direct Network Configuration Overview The following instructions offer five methods for configuring your Brother machine in a wireless network Related Information: Configure Your Wi-Fi Direct Network Manually 4. Does your mobile device support one-push configuration for Wi-Fi Protected Setup - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 375
the One-Push Method >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If your mobile device supports Wi-Fi Direct, follow see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will start the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 376
If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi Direct network setup. Related Information • Configure Your Wi-Fi Direct Network Related Topics: • Wi-Fi Direct Network Configuration Overview 369 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 377
WiFi Protected Setup™ (WPS) >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If your mobile device supports WPS (PBC; Push Button Configuration), device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 378
Related Topics: • Wi-Fi Direct Network Configuration Overview 371 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 379
Using the PIN Method >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If your mobile device supports the PIN Method of Wi-Fi your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will start the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 380
, enter the PIN displayed on your mobile device in the machine. Press [OK]. Follow the instructions. If the PIN is displayed on your Brother machine, enter the PIN in your mobile device. • When your Brother machine is not the Group Owner (G/O), it will display available device names with which to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 381
Wi-Fi Protected Setup™ (WPS) >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If your mobile device supports the PIN Method of Wi-Fi Protected Setup method (see your mobile device's user's guide for instructions), and then press [OK] on your Brother machine. This will start the Wi-Fi - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 382
Related Information • Configure Your Wi-Fi Direct Network Related Topics: • Wi-Fi Direct Network Configuration Overview 375 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 383
Your Brother Machine for a Wireless Network > Use Wi-Fi Direct® > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If your mobile device does not support Wi - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 384
Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management 377 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 385
: 192.168.0.5 - Subnet mask: 255.255.255.0 - Node name: BRN000ca0000499 - MAC Address: 00-0c-a0-00-04-99 >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK. b. Select [Network Config]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 386
and Operate LDAP Search Configure and Operate LDAP Search Related Models: MFC-J995DW The LDAP feature allows you to search for information, feature does not support simplified Chinese, traditional Chinese, or Korean. • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS. • - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 387
Configuration Using Web Based Management Related Models: MFC-J995DW Use Web Based Management to configure LDAP check box, and then click Submit. 7. Restart your Brother machine to activate the configuration. 8. On your computer, in - If the LDAP server supports Kerberos authentication, we recommend - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 388
Panel Perform an LDAP Search Using Your Machine's Control Panel Related Models: MFC-J995DW After you configure LDAP settings, you can use the LDAP search feature use for: • Sending a Fax • The LDAP feature supports LDAPv3. • The LDAP feature does not support SSL/TLS. • You may need to use Kerberos - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 389
Time with the SNTP Server Using Web Based Management Related Models: MFC-J995DW The Simple Network Time Protocol (SNTP) is used to not the time displayed on the machine's LCD.) You can automatically or manually synchronize the machine's time with the Coordinated Universal Time (UTC) provided by - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 390
SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Related Models: MFC-J995DW Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 391
Configure the SNTP Protocol Using Web Based Management Related Models: MFC-J995DW Configure the SNTP protocol to synchronize the time the machine check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 392
Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report 385 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 393
wired (supported models only) and wireless network settings to the factory settings. • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management (MFC-J995DW). >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 394
fails, check the error code on the printed report. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the Advanced Users • Wireless LAN Report Error Codes Related Topics: • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 395
instructions in the table: Error Code TS-01 TS-02 TS-03 TS-04 TS-05 TS-06 TS-07 Problem MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and wireless access point/router are not supported by your machine. Change the authentication - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 396
-08 Problem and the SSID, the SSID will not automatically be detected. You will have to manually enter the SSID name. • The Network key may also be described as Related Information • Print the WLAN Report Related Topics: • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 397
Home > Security Security • Lock the Machine Settings • Network Security Features 390 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 398
, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service. • About Using TX Lock 391 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 399
Home > Security > Lock the Machine Settings > About Using TX Lock About Using TX Lock Related Models: MFC-J805DW/MFC-J815DW Block unauthorized data transmission to and from the machine. TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 400
Security > Lock the Machine Settings > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [TX Lock]. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 401
> Lock the Machine Settings > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [TX Lock]. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 402
Home > Security > Lock the Machine Settings > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK. c. Select [TX Lock]. Press OK. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 403
Home > Security > Network Security Features Network Security Features Related Models: MFC-J995DW • Before Using Network Security Features • Secure Function Lock 3.0 • Use Active Directory Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS • Manage - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 404
Home > Security > Network Security Features > Before Using Network Security Features Before Using Network Security Features Related Models: MFC-J995DW Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 405
> Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Related Models: MFC-J995DW Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 406
Lock 3.0 Before Using Secure Function Lock 3.0 Related Models: MFC-J995DW Use Secure Function Lock to configure passwords, set specific Brother iPrint&Scan. • Fax (supported models only) - Send - Receive • Media - Print from - Scan to • Web Connect (supported models only) • Apps (supported models - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 407
Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 408
Lock 3.0 Scan Using Secure Function Lock 3.0 Related Models: MFC-J995DW Setting Scan restrictions (for administrators) Secure Function Lock an error message will appear on the user's computer. If the machine supports ID card authentication, restricted users can also access Scan mode by touching the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 409
3.0 Configure Public Mode for Secure Function Lock 3.0 Related Models: MFC-J995DW Use the Secure Function Lock screen to set up Public Mode Public Mode settings. Public Mode includes print jobs sent via Google Cloud Print™, Brother iPrint&Scan, and the CUPS driver (Mac). 1. Start your web browser. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 410
Features Additional Secure Function Lock 3.0 Features Related Models: MFC-J995DW Configure the following features in the Secure Function Lock User List / Restricted Functions information as a CSV file. Card ID (NFC ID) (supported models only) Click the User List menu, and then type a users' Card ID - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 411
an External IC Card Reader Related Models: MFC-J995DW When you connect an external IC the card reader. Your machine supports HID class driver supported external IC card readers. 1. necessary information. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. 8. Unplug the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 412
Home > Security > Network Security Features > Use Active Directory Authentication Use Active Directory Authentication Related Models: MFC-J995DW • Introduction to Active Directory Authentication • Configure Active Directory Authentication Using Web Based Management • Log On to Change the Machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 413
Authentication > Introduction to Active Directory Authentication Introduction to Active Directory Authentication Related Models: MFC-J995DW Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine's control panel will be - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 414
Authentication Using Web Based Management Configure Active Directory Authentication Using Web Based Management Related Models: MFC-J995DW Active Directory authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 415
Panel (Active Directory Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) Related Models: MFC-J995DW When Active Directory Authentication is enabled, the machine's control panel will be locked until you enter your User ID and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 416
Home > Security > Network Security Features > Use LDAP Authentication Use LDAP Authentication Related Models: MFC-J995DW • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 417
Security Features > Use LDAP Authentication > Introduction to LDAP Authentication Introduction to LDAP Authentication Related Models: MFC-J995DW LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 418
Based Management Configure LDAP Authentication Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine model's Downloads page on the Brother Solutions Center at support.brother.com. 10. Click Submit. Related Information • Use LDAP Authentication 411 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 419
the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Related Models: MFC-J995DW When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 420
Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS Related Models: MFC-J995DW • Certificates and Web Based Management 413 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 421
Management Certificates and Web Based Management Related Models: MFC-J995DW You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features • Create and Install - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 422
Network Machine Securely Using SSL/ TLS > Certificates and Web Based Management > Supported Security Certificate Features Supported Security Certificate Features Related Models: MFC-J995DW Your Brother machine supports the use of multiple security certificates, which allows secure authentication and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 423
Using SSL/ TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate Related Models: MFC-J995DW • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate • Create and Install a Certificate from - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 424
Step Guide for Creating and Installing a Certificate Step by Step Guide for Creating and Installing a Certificate Related Models: MFC-J995DW There Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 425
Management > Create and Install a Certificate > Create and Install a Selfsigned Certificate Create and Install a Self-signed Certificate Related Models: MFC-J995DW • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 426
> Create and Install a Certificate > Create and Install a Selfsigned Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 427
Related Information • Create and Install a Self-signed Certificate 420 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 428
-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights Related Models: MFC-J995DW The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 429
6. Click Install Certificate.... 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse.... 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12. Click Yes, if the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 430
Certificate > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine Related Models: MFC-J995DW You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 431
> Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Selfsigned Certificate Import the Self-signed Certificate Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 432
> Create and Install a Selfsigned Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Selfsigned Certificate Export the Self-signed Certificate Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 433
Create and Install a Certificate from a Certificate Authority (CA) Related Models: MFC-J995DW If you already have a certificate from an external trusted CA, you can Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key 426 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 434
Signing Request (CSR) Related Models: MFC-J995DW A Certificate Signing Request (CSR) node name, or domain name to use when accessing this printer through SSL/TLS communication. The node name is displayed by , and then select Auto (Register IPv4) or Manual. 9. Select your setting from the Public Key - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 435
EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, visit the Brother Solutions Center at support.brother.com, to see the FAQs & Troubleshooting page of your model. Search for "SSL". Related Information • Create and Install a Certificate from - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 436
and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine Related Models: MFC-J995DW When you receive a certificate from a CA, follow the steps below to install it into - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 437
from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Related Models: MFC-J995DW Store the certificate and private key on your machine and manage them by importing and exporting them. • Import a Certificate and Private - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 438
(CA) > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 439
> Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 440
and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate Related Models: MFC-J995DW You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate 433 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 441
Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 442
Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 443
> Manage Multiple Certificates Manage Multiple Certificates Related Models: MFC-J995DW The multiple certificate feature allows you to use Web Issued by a CA CA Certificate Maximum Number of Certificates Stored on Brother Machine 5 6 We recommend storing one less certificate than allowed, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 444
> Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec Related Models: MFC-J995DW • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 445
IPsec Related Models: MFC-J995DW IPsec ( print data sent from computers to a printer. Because the data is encrypted at not aware of its use. IPsec supports the following functions: • IPsec transmissions Brother machine is configured for IPsec communication. - The computer connected to your Brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 446
Management Configure IPsec Using Web Based Management Related Models: MFC-J995DW The IPsec connection conditions comprise two Template types: packets. When using Web Services, you must select Allow for All Non-IPsec Traffic. If you select Drop, Web Services cannot be used. Broadcast/Multicast - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 447
IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 448
Option 9. Click Submit. Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. When you change the settings for the template currently in use, restart your machine to active the configuration. Related - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 449
Template Using Web Based Management Configure an IPsec Template Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your for an IPsec Template • IKEv2 Settings for an IPsec Template • Manual Settings for an IPsec Template 442 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 450
Template IKEv1 Settings for an IPsec Template Related Models: MFC-J995DW Option Template Name Use Prefixed Template Internet Key Exchange unprotected network. The Diffie-Hellman key exchange method uses a discrete logarithm problem, not the secret key, to send and receive open information that - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 451
Option Perfect Forward Secrecy (PFS) Authentication Method Pre-Shared Key Description - ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 452
Option Certificate Description Select IPv4 Address, IPv6 Address, FQDN, E-mail Address, or Certificate for the type. If you select Certificate, type the common name of the certificate in the ID field. • Remote/ID Type/ID Select the recipient's ID type, and then type the ID. Select IPv4 Address, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 453
Template IKEv2 Settings for an IPsec Template Related Models: MFC-J995DW Option Template Name Use Prefixed Template Internet Key Exchange unprotected network. The Diffie-Hellman key exchange method uses a discrete logarithm problem, not the secret key, to send and receive open information that - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 454
Option Perfect Forward Secrecy (PFS) Authentication Method Pre-Shared Key Certificate Description • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected. SA (Security Association) is an encrypted communication - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 455
Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen. Related Information • Configure an IPsec Template Using Web Based Management 448 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 456
Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Related Models: MFC-J995DW Option Template Name Use Prefixed Template Internet Key Exchange (IKE) Authentication Key (ESP - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 457
in the Authentication Header (AH) and Encapsulating Security Payload (ESP) header. These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE). Enter the In/Out values. (3-10 characters) • Protocol Select ESP or AH. - ESP is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 458
Related Information • Configure an IPsec Template Using Web Based Management 451 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 459
Home > Security > Network Security Features > Send an Email Securely Send an Email Securely Related Models: MFC-J995DW • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS 452 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 460
Management Configure Email Sending Using Web Based Management Related Models: MFC-J995DW We recommend using Web Based Management to configure secured Internet Service Provider (ISP). 8. When finished, click Submit. The Test Send E-mail Configuration dialog box appears. 9. Follow the instructions in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 461
Send an Email with User Authentication Related Models: MFC-J995DW Your Brother machine supports the SMTP-AUTH method to send email via an about your email server settings, contact your network administrator or Internet Service Provider (ISP). To enable SMTP server authentication: in the Web - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 462
SSL/TLS Related Models: MFC-J995DW Your Brother machine supports SSL/TLS communication methods. Contact your network administrator or your Internet Service Provider (ISP) to confirm if importing match the protocol. To change the port number manually, type the port number after you select SSL/TLS - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 463
Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network Related Models: MFC-J995DW • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 464
802.1x Authentication? What Is IEEE 802.1x Authentication? Related Models: MFC-J995DW IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 465
Based Management (Web Browser) Related Models: MFC-J995DW • If you configure your machine using Contact your network administrator or your Internet Service Provider (ISP) to confirm whether Wireless network) • Wireless setup wizard on the Brother installation disc (Wireless network) 1. Start your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 466
server certificate. 7. When finished with configuration, click Submit. For wired networks: After configuring, connect your machine to the IEEE 802.1x supported network. After a few minutes, print the Network Configuration Report to check the Status. Option Description Success - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 467
Methods IEEE 802.1x Authentication Methods Related Models: MFC-J995DW LEAP (Wireless network) Lightweight Extensible Authentication Protocol TTLS provides mutual authentication between the server and the client. The Brother machine supports the following inner authentications: • EAP-TTLS/CHAP • EAP- - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 468
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows • Mopria® Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC) 461 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 469
Home > Mobile/Web Connect > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Upload a Document from an - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 470
and also download from and print images that are already uploaded to these services. 1 3 2 4 1. Printing 2. Scanning 3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 471
can be used with each Brother Web Connect feature: Accessible Services Download and print images or save them to media (MFC-J995DW) Google Drive™ Evernote® Dropbox OneDrive Box JPEG PDF DOC DOCX XLS XLSX PPT OneNote JPEG PDF DOC DOCX XLS XLSX PPT PPTX Brother Creative Center (Print only) 464 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 472
MFC-J995DW) FaxForward to the online services (MFC-J995DW) Google Drive™ Evernote® Dropbox OneDrive Box PPTX JPEG PDF DOCX XLSX PPTX TIFF JPEG JPEG PDF TIFF OneNote Brother Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 473
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 474
. Windows To install the Brother software and connect your machine to a wireless or wired network, see the Quick Setup Guide. Mac To install the Full Driver & Software Package, go to your model's Downloads page on the Brother Solutions Center at support.brother.com. Related Information • Conditions - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 475
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server • Proxy server address • Port number • User Name • Password >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 476
Home > Mobile/Web Connect > Brother Web Connect > Conditions for Using Brother Web Connect > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management Related Models: MFC-J995DW If your network uses a proxy server, the following - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 477
Web Connect > Set Up Brother Web Connect Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect • Set Up - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 478
already have an account, there is no need to create an additional account.) 1 3 2 1. User registration 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1 3 2 1. Enter account information - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 479
Related Information • Set Up Brother Web Connect 472 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 480
an account. After creating an account, log on and use the account once with a computer before using the Brother Web Connect feature. Otherwise, you may not be able to access the service using Brother Web Connect. If you already have an account, there is no need to create an additional account. After - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 481
Web Connect > Set Up Brother Web Connect > Apply for Brother Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 482
register accounts to the machine. The temporary ID is valid for 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use. Related Information • Set Up - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 483
access the service you want. • You must apply for Brother Web Connect access to register an account on your machine. • Before you register an account, confirm that the correct date and time are set on the machine's control panel. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 484
on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service with which you want to register. Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 485
Home > Mobile/Web Connect > Brother Web Connect > Set Up Brother Web Connect > Set Up Brother Web Connect for Brother CreativeCenter Set Up Brother Web Connect for Brother CreativeCenter Related Models: MFC-J995DW Brother Web Connect is set up to work with Brother CreativeCenter automatically. No - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 486
uploaded, refer to the respective service's website. If you are a restricted Web Connect user due to the Secure Function Lock feature (available for certain models), you cannot upload the scanned data. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press WEB - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 487
• If you pressed [Scan] > [to Web], this option does not appear. • This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect 480 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 488
Brother Web Connect Related Models: MFC-J995DW Documents saved on media (such as a memory card or a USB flash drive) connected to the machine can be uploaded directly to a web service . (For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 489
Brother Web Connect Download and Print Documents Using Brother Web Connect Related Models: MFC documents. Certain services allow guest users to view documents that are public. When accessing a service or an , Taiwan and Korea: Brother Web Connect supports only file names written in English. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 490
Brother Web Connect > Download and Print Using Web Services Download and Print Using Web Services Related Models: MFC-J995DW For information on Brother Follow the on-screen instructions to complete this operation. Related Information • Download and Print Documents Using Brother Web Connect Related - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 491
the recommended print settings appears on the machine's LCD, read the information and press [OK]. 6. Follow the on-screen instructions to complete this operation. Related Information • Download and Print Documents Using Brother Web Connect Related Topics: • Download and Print Using Web Services 484 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 492
Device Using Brother Web Connect Related Models: MFC-J995DW JPEG, PDF and Microsoft Office files can be downloaded from a service and saved on-screen instructions to complete this operation. • An album is a collection of documents. However, the actual term may differ depending on the service you use. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 493
> Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail Related Models: MFC-J995DW • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1 1. Web Service • Use the FaxForward - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 494
Brother Web Connect > FaxForward to Cloud or E-mail > Turn On FaxForward to Cloud or E-mail Turn On FaxForward to Cloud or E-mail Related Models: MFC-J995DW Turn on the FaxForward feature to automatically forward incoming faxes to either an online service the on-screen instructions to complete this - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 495
/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail > Turn Off FaxForward to Cloud or E-mail Turn Off FaxForward to Cloud or E-mail Related Models: MFC-J995DW Turn off FaxForward when you want to stop incoming faxes from automatically going to either an online service or an inbox - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 496
Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • Print from Google Chrome™ or Chrome OS™ • Print from Google Drive™ for Mobile • Print from Gmail™ Webmail Service for Mobile 489 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 497
/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview Google Cloud Print™ is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 498
Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • Register Your Machine with Google Cloud Print Using Google Chrome™ • Register Your Machine with Google Cloud Print Using Web Based - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 499
Print > Network Settings for Using Google Cloud Print Network Settings for Using Google Cloud Print In order to use Google Cloud Print™, your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 500
accounts.google.com/signup) and create an account. Make sure your Brother machine is idle before starting the registration process. The steps in 4. Click Google Cloud Print > Manage. 5. Follow the on-screen instructions to register your machine. 6. When a confirmation message appears on your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 501
an account. Make sure your Brother machine is idle before starting one of the following: (MFC-J805DW/MFC-J815DW) a. Click Google Cloud Print. (MFC-J995DW) a. Click the and follow the on- screen instructions to register your machine. 8. Registered. (MFC-J995DW) If your machine supports the Secure - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 502
Home > Mobile/Web Connect > Google Cloud Print > Print from Google Chrome™ or Chrome OS™ Print from Google Chrome™ or Chrome OS™ 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. 3. Click the Google Chrome™ menu icon. 4. Click Print. 5. Select your machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 503
Google Drive™ for Mobile Print from Google Drive™ for Mobile 1. Make sure your Brother machine is turned on. 2. Access Google Drive™ from your Android™ or iOS Tap Print. 6. Select your machine from the printer list. 7. Change print options, if needed. 8. Tap or Print. Related Information - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 504
Webmail Service for Mobile Print from Gmail™ Webmail Service for Mobile 1. Make sure your Brother machine is turned on. 2. Access the Gmail™ webmail service , and then follow the instructions on your mobile device. 5. Tap Print. 6. Select your machine from the printer list. 7. Change print options - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 505
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS) 498 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 506
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 507
on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left. The Add screen appears. 4. Select your Brother machine, and then select AirPrint from the Use pop-up menu. 5. Click Add. Related Information - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 508
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) 501 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 509
Safari to open the page that you want to print. 3. Tap or . 4. Tap Print. 5. Make sure your Brother machine is selected. 6. If a different machine (or no printer) is selected, tap Printer. A list of available machines appears. 7. Tap your machine's name in the list. 8. Select the options you want - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 510
machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine. 5. Select the desired options, such as the number of pages to print and 2-sided printing (if supported by your machine). 6. Click Print. Related Information - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 511
2. Select System Preferences from the Apple menu. 3. Click Printers & Scanners. 4. Select your Brother machine from the scanner list. 5. Click the Scan tab, to change the scanning settings if needed. You can crop the image manually by dragging the mouse pointer over the portion you want to scan when - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 512
Send a Fax Using AirPrint (macOS) Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents. • (MFC-J995DW) Your machine supports the Secure Function Lock feature. Sending faxes via - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 513
from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function. 2 1 3 1. Windows mobile device (Windows 10 Mobile or later) 2. Wi-Fi® connection - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 514
same network as your machine and print without additional setup. 2 1 3 1. Android Mobile Device (Android™ 4.4 or later) 2. Wi-Fi® Connection 3. Your Brother Machine You must download the Mopria® Print Service from the Google Play™ Store and install it on your Android™ device. Before using this - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 515
iPrint&Scan from the Google Play™ Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. • For Windows Devices - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 516
Communication (NFC) Near-Field Communication (NFC) Related Models: MFC-J995DW Near-Field Communication (NFC) allows for simple transactions, symbol on the machine's control panel. You must download and install Brother iPrint&Scan to your Android™ device to use this feature. Related Information • - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 517
Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ControlCenter4 (Windows) 510 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 518
) • Change the Operation Mode in ControlCenter4 (Windows) • Scan Using ControlCenter4 Home Mode (Windows) • Scan Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) • Set Up the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 519
Home > ControlCenter > ControlCenter4 (Windows) > Change the Operation Mode in ControlCenter4 (Windows) Change the Operation Mode in ControlCenter4 (Windows) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode • Home Mode - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 520
ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 521
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 522
Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. • - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 523
Home > ControlCenter > ControlCenter4 (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) (MFC-J995DW) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 524
communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information • ControlCenter4 (Windows) • Remote Setup (Windows - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 525
Home > ControlCenter > ControlCenter4 (Windows) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 526
Related Information • ControlCenter4 (Windows) 519 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 527
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview • Scan Using Brother iPrint&Scan (Mac) 520 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 528
application. • For Windows Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application. • For Mac Download and install Brother iPrint&Scan from the App Store. Related Information • Brother iPrint&Scan for Windows and Mac Related Topics - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 529
try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips. Visit us at support.brother.com. Click FAQs & Troubleshooting and search for your model - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 530
MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW Error Message Absorber NearFull B&W Print Only Replace Ink Cannot Detect Cause Action The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 531
may not detect the ink volume. Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 532
Try again when the machine has cooled down. The ink absorber box is full. These The ink absorber box must be replaced. components are periodic maintenance Call Brother Customer Service or a items that may require replacement after Brother Authorized Service Center to a period of time to ensure - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 533
C Rear). Make sure the paper guides are set to the correct paper size , incorrectly formatted, or there is a problem with the memory card. Remove the memory not subscribed to the Caller ID service from your telephone company. To use and mobile network, the Brother machine cannot find device are - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 534
does not contain a .JPG file. An ink cartridge is not installed correctly. The machine is manual feed slot, and then follow the LCD instructions. See Related Information: Load Paper in the Manual Feed Slot. Make sure the Jam Clear Cover is closed evenly at both ends. See Related Information: Printer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 535
the paper guides in the ink is low or needs to be replaced. The maximum number of mobile devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). After the current connection between your Brother Information: Printer Jam a mechanical problem. -OR- - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 536
Error Message Unable to Scan XX Wrong Ink Cartridge Wrong Ink Color MFC-J995DW Error Message B&W Print Only Replace ink. Cannot Detect Cause The machine has a mechanical problem. The ink cartridge model number is not compatible with your machine. An ink cartridge has been installed in the wrong - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 537
may not detect the ink volume. Use a new Genuine Brother Ink Cartridge. If the error is not cleared, call Brother Customer Service. Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 538
from Manual to another supported. Unplug the device from the USB direct interface. Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. • The ink - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 539
you feed the next sheet of paper in the manual feed slot. Gently remove the jammed paper. See Machine (Jam C Rear). Make sure the paper guides are set to the correct paper size. DO NOT is either corrupted, incorrectly formatted, or there is a problem with the memory card. Remove the memory card from - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 540
feed slot, and then follow the LCD instructions. See Related Information: Load Paper in the Manual Feed Slot. The Jam Clear Cover is not closed correctly. Make sure the Jam Clear Cover is closed evenly at both ends. See Related Information: Printer Jam or Paper Jam. Paper dust has accumulated - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 541
in the tray. You did not set the paper guides in the tray to the indicators for the paper size LCD instructions. If printing from your computer, make sure the paper size you selected in the printer driver Pick-up Rollers. One or more of the ink cartridges have reached the end of their lives. The - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 542
Ink Cartridge Wrong Ink Color Cause Action The maximum number of mobile devices are already connected to the Wi-Fi Direct network when the Brother problem. Disconnect the machine from the power for several minutes, and then reconnect it. (MFC not supported has been connected to the interface. Turn - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 543
Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 544
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Transfer Received Faxes to Your Computer (Windows only) • Reset the Network Settings to Factory Default • Reset Your Brother Machine • Reset Functions Overview 537 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 545
Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 546
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Your Computer Transfer Faxes to Your Computer You can transfer the faxes from your machine's memory to your computer. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 547
When faxes in the machine's memory are not sent to your computer: Make sure you have set [PC Fax Receive] on the machine. If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you want to transfer the faxes to your computer. If Fax Preview is set to Off, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 548
Station ID, you cannot enter fax transfer mode. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Stop/Exit to clear the error temporarily. 2. Press Settings. 3. Press a or b to make your selections: a. Select [Service]. Press OK. b. Select [Data Transfer]. Press OK. c. Select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 549
FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Connection Error Error Messages Cause (MFC-J805DW/MFC-J815DW) Connection Error settings are incorrect. There is a problem with the network or server. (MFC-J805DW/MFC-J815DW) Date and time settings are incorrect - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 550
issued. Enter the correct temporary ID. Apply for Brother Web Connect access again and receive a new problems: • The file exceeds the service's limit on number of pixels, file size, etc. • The file type is not supported. • The file is corrupted. The file cannot be used: • Check the service - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 551
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages 544 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 552
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 553
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 554
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 555
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the • Paper is Jammed in the Back of the Machine (Jam C Rear) • Error and Maintenance Messages • Paper Handling and Printing Problems 548 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 556
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in [Repeat Jam A], follow these steps: 1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J805DW/MFC-J815DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 557
1 IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. 1 • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a. Close the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 558
print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. If your LCD error message was [Repeat Jam A Inside/Front], move - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 559
If your LCD error message was [Repeat Jam A Inside/Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 560
9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages 553 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 561
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front Jam B Front], follow these steps: 1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J805DW/MFC-J815DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 562
If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. 1 b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. 1 c. Slowly pull the jammed paper out of the machine. d. Close the Jam - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 563
6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages 556 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 564
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam C Rear) Paper is Jammed in the Back of the Machine (Jam C Rear) If the LCD displays [Jam C Rear], follow these steps: 1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J805DW/MFC-J815DW) - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 565
cover is closed completely. 7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 2 1 9. Reconnect the power cord. 558 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 566
. 3. Re-connect the power cord. The paper you placed in the manual feed slot will be fed through the machine and ejected. If the thick paper is pushing any jammed paper out, remove the jammed paper. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages 559 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 567
your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Using non-Brother supplies may affect the print quality, hardware performance, and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 568
devices and printers. Right-click the Brother MFC-XXXX Printer (where XXXX is your model name). Click See what's printing. If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure Use Printer Offline is not selected. One or more ink cartridges have - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 569
right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. • Windows 10 and Windows Server 2016 Click > Windows System > Control Panel. In the Hardware and Sound group, click View devices and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 570
: Correct the Paper Feed to Clear Vertical Lines. Make sure you are using Genuine Brother Ink. Try using the recommended types of paper. See Related Information: Acceptable Paper and Other the paper tray and the paper guides are adjusted correctly. See Related Information: Load Paper. 563 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 571
printer platen is not dirty with ink. or at the bottom of the page. See Related Information: Clean the Machine's Printer Platen. Make sure you are using Genuine Brother Ink. Make sure you are using the paper support message and you still have a problem, see Related Information: Error and - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 572
and Thickness. When you print on Brother Photo paper, load one extra Information: Printer Jam or Paper Jam. Make sure the paper guides are set to make a copy to see if the problem is with the sending machine. Try receiving and white. Replace the color ink cartridges that have reached the end - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 573
Your Machine Related Topics: • Troubleshooting • Error and Maintenance Messages • Replace the Ink Cartridges • Unprintable Area • Check the Print Quality • Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine • Clean the Print - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 574
Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems Telephone and Fax Problems or magicJack services, call your service provider for connection instructions. If Dialing Mode. Send a manual fax by pressing the . Try avoiding this problem by turning Easy Receive - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 575
this problem. , or magicJack services, call your service provider for connection instructions. If you Manual mode. In Manual mode, you must answer every incoming call and activate the machine to receive faxes. Another device or service at your location may be answering the call before your Brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 576
problem with your fax line. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother Fax Receive Code for people sending manual faxes. For example: "After the or magicJack services, call your service provider for connection instructions. If you (MFC-J995DW - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 577
cancel a delayed fax. If the problem continues, ask the telephone company to check your telephone line. (MFC-J995DW)See Related Information: Turn Off Dial Tone Detection • Telephone Line Interference/VoIP Related Topics: • Troubleshooting • Set Tone or Pulse Dialing Mode • Choose the Correct Receive - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 578
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 579
/VoIP If you are having problems sending or receiving a fax due to possible interference on the telephone line or if you are using a VoIP system, we recommend changing the modem speed to minimize errors in fax operations. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 580
Troubleshooting > If You Are Having Difficulty with Your Machine > Other Problems Other Problems >> Copying Difficulties >> Scanning Difficulties >> PhotoCapture Center Difficulties (MFC-J995DW) >> Software Difficulties Copying Difficulties Difficulties (MFC to choose the Brother TWAIN/WIA driver. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 581
on the computer screen. Suggestions Uninstall and reinstall the Brother driver. Make sure there is no error message on the machine's display. Related Information • If You Are Having Difficulty with Your Machine Related Topics: • Troubleshooting • Clean the Scanner • Correct the Paper Feed to Clear - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 582
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 583
Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother Follow the on-screen instructions. 3. Check the diagnosis - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 584
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report 577 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 585
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Cannot Complete the Wireless page on the Brother Solutions Center at support.brother.com. Select and confirm that you are using the correct security settings. - See the instructions supplied with your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 586
the following: Action • If you are using your Brother machine as a client, confirm how many devices are allowed the above, we recommend using the Network Connection Repair Tool. Related Information • Network Problems Related Topics: • Configure Your Machine for a Wireless Network When the SSID is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 587
Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network My Brother for example Brother PC-FAX Rx. • In Port number: Type 54926. • In Protocol: UDP is selected. See the instruction manual that came - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 588
Sound group, click View devices and printers > Printers. - Windows 10 and Windows Server 2016 Your Brother machine is not connected to the wireless Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information • Network Problems - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 589
the machine. • The ink cartridges are installed correctly. Brother Print the WLAN Report to check the error code on the printed report. machine is connected to the wireless network. Wireless If you have checked and tried all of the above but you are still having problems, see the instructions - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 590
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > I Want to Check that My IP address and subnet mask. Check the IP addresses for both your computer and your Brother machine. Confirm that the network address portions are the same. For example, if the subnet - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 591
Related Topics: • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network 584 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 592
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Google Cloud Print Problems Google Cloud Print Problems Difficulty My Brother machine is not displayed in the printer list. I cannot print. I cannot register my Brother machine with Google Cloud Print™. I do not see a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 593
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 594
Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW Press Stop/Exit. MFC-J995DW 1. Press [Settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 595
Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine IMPORTANT (MFC-J805DW/MFC-J815DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 596
Home > Troubleshooting > Reset Your Brother Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-J805DW/MFC-J815DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 597
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options to Improve Your Print Results • Pack and Ship Your Brother Machine 590 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 598
does not apply to any problem that is caused by the use of unauthorized third-party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother ink cartridges. 1. Open the ink cartridge cover (1). If one - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 599
cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. 1 4. Insert the ink cartridge in the direction of the arrow on the label. Each color has - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 600
ink cartridge package. • DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the ink cartridge. Related Information • Routine Maintenance Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 601
the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) • Clean the Machine's LCD • Clean the Outside of the Machine • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers • Clean - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 602
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover a vertical line. After the glass strip is cleaned, the vertical line is gone. Related Information • Clean Your Brother Machine 595 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 603
Related Topics: • Telephone and Fax Problems • Other Problems 596 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 604
Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service. • You can also clean the print head from your computer. MFC-J995DW 1. Press [Settings] > [Maintenance] > [Print Head Cleaning]. 2. Press - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 605
Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) 598 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 606
and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver. The printer driver dialog box appears. 3. Click the Maintenance - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 607
• Clean the Print Head from Your Brother Machine 600 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 608
there is a print quality problem, start the cleaning process manually. 1. Select System Preferences from the Apple menu. 2. Select Printers & Scanners, and then . Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 609
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. before the power goes off. 2. Clean the LCD with a dry, soft lint-free cloth. Related Information • Clean Your Brother Machine 602 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 610
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine remove dirt from the control panel. It may crack the panel. 1. If the paper support flap is open, close it, and then close the paper support. 2. Pull the paper tray (1) completely out of the machine. 1 3. Wipe - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 611
the scanner cover into the open position. 2. Clean the machine's printer platen (1) and the area around it, wiping off scattered ink with a dry, soft lint-free cloth. 1 2 IMPORTANT DO cord. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems 604 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 612
Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap is open - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 613
Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems 606 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 614
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray. 1. If the paper support flap is open, close it, - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 615
> Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet. 2. If the paper support flap (1) is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 616
Home > Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status from Your Computer ( - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 617
and look at the nozzle check pattern. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 618
After the print head nozzle is cleaned, the horizontal lines are gone: MFC-J995DW 1. Press [Settings] > [Maintenance] > [Improve Print Quality] improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 619
head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems 612 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 620
. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [Maintenance]. Press OK. c. Select [Impr. PrintQuality]. Press OK. d. Select [Alignment]. Press OK. 3. Follow the LCD instructions - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 621
the instructions on the LCD. When the print alignment is not adjusted correctly, text looks blurry or crooked, like this: After the print alignment is adjusted correctly, text looks like this: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems 614 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 622
Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the approximate ink remaining in each cartridge. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 623
and follow the instructions on the touchscreen. 2. Press . • You can also check the ink volume from your computer. • For detailed information about the measuring methods used for the approximate yields, visit support.brother.com/yield. Related Information • Check Your Brother Machine Related Topics - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 624
access the troubleshooting website. Remaining Page Settings Click the Remaining Page Settings button to change the display settings for the approximate page yield. Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more information on Brother genuine supplies - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 625
Error icons Icon Description The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 626
Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition. • A yellow icon indicates a warning. • A red icon - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 627
Show Status Monitor feature lets you know if there is a problem with a device that your computer is monitoring. The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 628
Machine Status from Your Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the 2. Click OK. (Brother Status Monitor) icon or window, and then select Exit. Related Information • Monitor Machine Status from Your Computer (Windows) 621 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 629
button. 4. Click the Utility tab, and then click the Open Printer Utility button. The Status Monitor screen appears. Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center, offering FAQs & Troubleshooting tips. Visit the Genuine Supplies website Click the Visit the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 630
Icon Related Information • Check Your Brother Machine Related Topics: • Access Web Based Management Description The ink cartridge needs to be replaced. There is a problem with the ink cartridge. 623 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 631
MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [Maintenance]. Press OK. c. Select [Impr. PrintQuality]. Press OK. d. Select [Correct Paper Feed]. Press OK. 3. Press c, and then follow the instructions Manual - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 632
instructions allow you to improve your print results when you are using your machine for copying, printing from media, or a mobile device. • If you are experiencing poor print quality when printing from your computer, change your printer driver settings. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 633
Related Topics: • Copy on Both Sides of the Paper (2-sided Copy) • Paper Handling and Printing Problems • Other Problems • Prevent Smudged Printouts and Paper Jams (Windows) • Prevent Smudged Printouts and Paper Jams (Mac) • Print Settings (Windows) • Print Options (Mac) 626 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 634
Your Brother Machine Pack and Ship Your Brother Machine to finish this parking process may lead to print problems and possible damage to the print head. 1. Unplug Open the ink cartridge cover. 7. Press the ink release levers to release the ink cartridges and then take out the ink cartridges. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 635
in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton. 5 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your "Exchange - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 636
Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings from Your Computer 629 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 637
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports • Settings and Features Tables 630 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 638
Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW • Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 639
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time • Set the Time Zone - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 640
Adjust the Machine Volume Adjust the Machine Volume >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b [Off], [Low], [Med], or [High] option. Press OK. 6. Press Stop/Exit. MFC-J995DW 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 641
correct date and time in the [Date & Time] setting. This feature is available only in the USA and Canada. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b. Select [Date & Time]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 642
start printing when it receives a print job or a fax. Use these instructions to set a time delay (countdown) before the machine enters Sleep Mode. into Sleep Mode, the LCD backlight turns off. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 643
to [Off], you must power off the machine manually. To turn on the machine after the Auto Power Off feature has turned it Off, press . The machine will not power off automatically when: • Fax jobs are stored in the machine's memory. (MFC-J805DW/MFC-J815DW) • An error prevents the Fax Journal report - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 644
, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b. Select [Date & Time]. Press OK. c. Select - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 645
Press [OK]. (For example, enter 19:45 for 7:45 PM.) 11. Press . Related Information • General Settings Related Topics: • Register Your Machine with Google Cloud Print Using Web Based Management • Set Your Station ID 638 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 646
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Related Models: MFC-J995DW Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 647
the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [LCD Settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 648
LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK. b. Select [LCD Settings]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 649
date and time and Set your Station ID. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to more information about how to enter text, see the Appendix. 7. Press Stop/Exit. MFC-J995DW 1. Press [Settings] > [All Settings] > [Initial Setup] > [Station - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 650
Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time 643 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 651
or Pulse Dialing Mode Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available in some countries. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 652
Settings from the Control Panel > General Settings > Prevent Dialing a Wrong Number (Dial Restriction) Prevent Dialing a Wrong Number (Dial Restriction) Related Models: MFC-J995DW This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 653
Home screen. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. MFC-J995DW 1. Press [Settings] > [Quiet Mode]. 2. Press [On] or [Off]. 3. Press . Related Information • General Settings Related Topics: • Touchscreen LCD Overview • Paper Handling and Printing Problems - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 654
Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK. b. Select [Local Language]. Press OK - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 655
> Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J995DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 656
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Related Models: MFC-J995DW • Add Shortcuts • Change or Delete Shortcuts • Assign a Shortcut to an IC Card 649 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 657
Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: MFC-J995DW You can add the Fax, Copy, Scan, Web Connect and apply these settings instead of manually re-entering them. Some Shortcut menus are not available depending on your model. These instructions describe how to add a - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 658
a Shortcut > Change or Delete Shortcuts Change or Delete Shortcuts Related Models: MFC-J995DW You can change the settings in a Shortcut. You cannot change a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut Related Topics: • Enter - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 659
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card Related Models: MFC-J995DW • Assign a Shortcut to an IC Card with IC Card Reader 652 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 660
IC Card with IC Card Reader Related Models: MFC-J995DW You can assign one machine Shortcut to register the card reader. Your machine supports HID class driver supported external IC card reader. 1. information. 4. Click Submit. 5. Restart your Brother machine to activate the configuration. 6. Unplug - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 661
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems 654 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 662
. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the software. User Settings The User ID information for the last 30 received faxes and telephone calls. (MFC-J805DW/MFC-J815DW) The Caller ID History report prints a list of the available Caller - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 663
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK. b. Select the report - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 664
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1.8" Color LCD) • Features Tables (1.8" Color LCD) • Settings Tables (2.7" Touchscreen models) • Features Tables (2.7" Touchscreen models) 657 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 665
/MFC-J815DW These tables will help you understand your machine's menu selections and options. Settings > [General Setup] Level 1 Maintenance Level 2 Impr. PrintQuality Print Head Cleaning Ink Volume Ink Cartridge Model Print Setting Options Paper Type - Paper Size - Check Paper - Quiet - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 666
memory and cancel selected jobs. - Prohibit most functions except receiving faxes. Distinctive Turn on the telephone company's Distinctive Ring Ring Pattern subscriber service to register your new ring pattern on the machine. - Set your 3-digit area code only if you do not dial it within - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 667
-local address range automatically. Turn the IPv6 protocol on or off. Configure your wireless network settings manually. Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. Configure your wireless - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 668
because the line was busy. - Shorten the dial tone detect pause. - Adjust the equalization for transmission difficulties. VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, select Basic (for VoIP). Machine Reset Restore all - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 669
Level 1 Local Language (Available only for some countries.) Level 2 - Related Information • Settings and Features Tables Descriptions Change your LCD language. 662 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 670
Color LCD) Features Tables (1.8" Color LCD) Related Models: MFC-J805DW/MFC-J815DW FAX Level 1 Level 2 Descriptions Fax Resolution - Set the 1 to PC to Web WS Scan (Appears when you install a Web Services Scanner, which is displayed in your computer's Network explorer.) Level 2 Descriptions - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 671
as the default. Factory Reset - Restore all settings back to the factory settings. WEB Level 1 Descriptions Web Connect the Brother machine to an Internet service. [Address Book] Level 1 Descriptions Search Dial by pressing only a few buttons. Set Speed Dial Store Speed Dial numbers, so - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 672
Book, or delete it. WiFi Level 1 Descriptions Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. WPS Configure your wireless network settings using the one-button push method. Related - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 673
Models: MFC-J995DW These instructions. Clean the print head according to the LCD instructions. Check the available ink volume. Check your ink ink dries very slowly. Set TCP/IP protocol. Configure your wireless network settings manually. Configure your wireless network settings using the Brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 674
to the LCD instructions. Ink Volume - Check the available ink volume. Ink Cartridge - Model Check your ink cartridge numbers. Slow Drying Use this setting when printing with a type of plain Paper paper on which the ink dries very slowly. - - Set the type of paper in the paper tray. - - - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 675
forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine), or the cloud service. If you select Fax Forward, or Forward to Cloud, you can turn on the Backup Print safety feature. Print the received time and date on - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 676
Check which scheduled jobs are in the machine's memory and cancel selected jobs. Distinctive Turn on the telephone company's Distinctive Ring Ring Pattern subscriber service to register your new ring pattern on the machine. - Set your 3-digit area code only if you do not dial it within your - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 677
TCP/IP Setup Wizard WLAN Assistant WPS WPS w/ PIN Code WLAN Status MAC Address Push Button PIN Code Manual Group Owner Device Information Status Information I/F Enable Message from Brother Status Proxy Settings Level 3 Level 4 Descriptions WINS Server - Specify the IP address of the primary or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 678
Select the network connection type. - IPsec is an optional security feature of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting. - Restore all network settings back to the factory settings - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 679
because the line was busy. - Shorten the dial tone detect pause. - Adjust the equalization for transmission difficulties. VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, select Basic (for VoIP). Machine Reset Restore all - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 680
and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) Related Models: MFC-J995DW >> [Fax] >> [Copy] >> [Scan] >> [Photo] >> [Web] >> [Apps] >> [Shortcuts] >> [Ink] >> Wi-Fi Setup >> When you have put a USB Flash drive in the USB - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 681
Level 1 Options Save as Shortcut Level 2 Glass Scan Size Broadcasting Preview Color Setting Delayed Fax Batch TX Real Time TX Overseas Mode Call History Address Book Set New Default Factory Reset - Level 3 Descriptions - Adjust the scan area of the scanner glass to the size of the document. - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 682
Level 1 Sending Faxes Received Faxes Level 2 Call History Options Save as Shortcut Print/ Delete Level 3 Level 4 Descriptions Redial - Redial the last number you dialed. Outgoing Call Apply Edit Select a number from the Outgoing Call history and then send a fax to it, add it to the Address - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 683
Level 1 Received Faxes Address Book Level 2 Print/ Delete (Search:) Level 3 Delete All(Old Faxes) - Level 4 - - Edit Detail - (This will appear only when LDAP is on.) - - - Apply - Call Redial - - History Outgoing Apply - Call Edit - Caller ID Apply - History Edit - - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 684
Level 1 Options Level 2 Set New Default Factory Reset Level 3 - Descriptions Save your settings as the default. Restore all settings back to the factory settings. [Scan] Level 1 to Media (When a memory card or USB Flash drive is inserted) to My Folder Level 2 Other Scan to Actions Options Save - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 685
for your resume, passport and so on. [Web] Level 1 Descriptions Web Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [Shortcuts] Level 1 Add Shortcut Level 2 Copy Fax Scan Level 3 to PC(File) to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 686
the Brother machine to an Internet service. Connect the Brother machine to the Brother Apps service. ink dries very slowly. Wi-Fi Setup Level 1 Descriptions Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 687
When you have put a USB Flash drive in the USB slot Level 1 Descriptions Photo Select photo menu. Scan to Media Scan documents into your media Web Connect the Brother machine to an Internet service. Related Information • Settings and Features Tables 680 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 688
Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities 681 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 689
Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Related Models: MFC-J995DW Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 690
from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: MFC-J995DW Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 691
Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: MFC-J995DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 692
Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management Related Models: MFC-J995DW We recommend changing the default login password to prevent unauthorized access to Web Based Management. 1. Start your web browser. 2. Type "https - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 693
> Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management Related Models: MFC-J995DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management. • When you use HTTPS for Web Based - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 694
Change the Machine Settings Using Remote Setup The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 695
Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows) 688 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 696
from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine from Your Computer (Windows) Set Up the Brother Machine from Your Computer (Windows) (MFC-J995DW) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Do one - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 697
Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 698
to allow communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information • Remote Setup (Windows) Related Topics - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 699
Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) (MFC-J995DW) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 700
communication through port numbers 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information • ControlCenter4 (Windows) • Remote Setup (Windows - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 701
) Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Use Remote Setup through CC4 to add or change Address Book numbers on your computer. (MFC-J995DW) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 702
> Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) Related Models: MFC-J995DW • Set Up the Brother Machine with a USB Cable Connection (Mac) • Set Up Your Machine's Address Book with a USB Cable Connection (Mac) 695 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 703
with a USB Cable Connection (Mac) Related Models: MFC-J995DW Use Remote Setup to set up your Brother machine with a USB cable connection. To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup. • If Secure Function - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 704
Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 705
a USB Cable Connection (Mac) Related Models: MFC-J995DW Use Remote Setup to add or change Address Book numbers on your computer with a USB cable connection. To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup. • If - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 706
Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine • Supply Specifications • Brother Numbers 699 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 707
Specifications Printer Type Print Head Black Color Memory Capacity Liquid Crystal Display (LCD) 1 Power Source Power Consumption 2 Inkjet Piezo with 210 nozzles x 1 • MFC-J805DW/MFC-J815DW Piezo with 70 nozzles x 3 • MFC-J995DW Piezo with 210 nozzles x 3 128 MB • MFC-J805DW/MFC-J815DW 1.8 in - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 708
.1 in. 435 mm 13.4 in. 341 mm 23.0 in. 583 mm Weights • MFC-J805DW 19.8 lb (9.0 kg) • MFC-J805DW XL 20.3 lb (9.2 kg) • MFC-J815DW XL 20.3 lb (9.2 kg) • MFC-J995DW 19.2 lb (8.7 kg) • MFC-J995DW XL 19.4 lb (8.8 kg) Noise Level Sound Pressure Operating 50 dB (A) (Approx.) 6 Temperature Operating - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 709
11.7 in. (297 mm) must be fed one page at a time. Print Media Specifications Paper Input Paper Tray Paper Type 1 Paper Size Manual Feed Slot Maximum Paper Capacity Paper Type 1 Paper Size Paper Output 1 Maximum Paper Capacity Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Recycled - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 710
Black) Photo: 196 dpi (Black) Address Book • MFC-J805DW/MFC-J815DW 40 numbers • MFC-J995DW 100 names x 2 numbers Groups Up to 6 Broadcasting • MFC-J805DW/MFC-J815DW 90 (40 Address Book/50 Manual Dial) • MFC-J995DW 250 (200 Address Book/50 Manual Dial) Automatic Redial 1 time after 5 minutes - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 711
, Brother BP71 paper Paper Size Letter, A4, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm) File Format JPEG (Progressive JPEG format is not supported) scanner utility). 2 ADF models only Printer Specifications Resolution • MFC-J805DW/MFC-J815DW Up to 1200 × 6000 dpi (Windows only - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 712
, A5 Print Speed For detailed specifications, visit www.brother.com. 1 When printing on Letter size paper. Support Utility WPS SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAPTLS, EAP-TTLS), Kerberos, IPsec • MFC-J805DW/MFC-J815DW SSL/TLS (IPPS, HTTPS) • MFC - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 713
Computer Requirements Specifications Supported Operating Systems And Software Functions Computer Platform PC Interface & 2012 R2 Windows Server 2016 Mac Oper ating Syste m ( Printing MFC-J805DW / PC-Fax (Send) 5 MFC-J815DW Scanning ) Removable Disk (USB or Memory Card) 6 macOS v10.12 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 714
10 Pro, Windows 10 Education and Windows 10 Enterprise. 5 PC-Fax supports black and white only. 6 MFC-J995DW only For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download the Full Driver & Software Package. All trademarks - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 715
Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • For touchscreen models, the keyboard layout may differ depending on the function you are setting. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW When you are setting - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 716
• Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections • If - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 717
LC3033 Series, due to ink system initialization 1. (MFC-J805DW XL/MFC-J995DW XL) Actual yield of initial cartridges will be approximately 85% of replacement LC3035 Black, and 75% of replacement LC3035 Color Series, due to ink system initialization 1. (MFC-J815DW XL) Actual yield of initial - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 718
and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too. support.brother.com For Customer Service In USA: www.brother-usa.com/support (Self-Service/Email/Chat) 1-877-BROTHER (1-877-276-8437) In Canada - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 719
In Canada: Related Information • Appendix www.brother.ca 712 - Brother International MFC-J815DW XL | Online Users Guide HTML - Page 720
Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com USA/CAN Version B
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