Brother International MFC-J815DW XL Online Users Guide HTML - Page 549
Error Messages When Using the Brother Web Connect Feature, Connection Error
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Home > Troubleshooting > Error and Maintenance Messages > Error Messages When Using the Brother Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Connection Error Error Messages Cause (MFC-J805DW/MFC-J815DW) Connection Error 02 Network is not connected. Check that the machine is connected to the network. (MFC-J995DW) Connection Error 02 Network is not connected. Check that the machine is connected to the network. The machine is not connected to a network. (MFC-J805DW/MFC-J815DW) • Connection Error 03 Connection failed to server. • Check network settings. (MFC-J995DW) Connection Error 03 Connection failed to server. Check network settings. Network or server settings are incorrect. There is a problem with the network or server. (MFC-J805DW/MFC-J815DW) Date and time settings are incorrect. Connection Error 07 Connection failed to server. Set the correct Date&Time. (MFC-J995DW) Connection Error 07 Connection failed to server. Set the correct Date&Time. Action • Verify that the network connection is good. • If the Web or Apps option was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again. • Confirm that network settings are correct, or wait and try again later. • If the Web or Apps option was pressed soon after the machine was turned on, the network connection may not have been established yet. Wait and try again. Set the date and time correctly. Note that if the machine's power cord is disconnected, the date and time settings may have reset to factory settings. 542
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