Brother International MFC-J815DW XL Online Users Guide HTML - Page 540
No Caller ID, No Device, No File, No Ink Cartridge, No Paper Fed, No Response/Busy, Out of Fax
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Error Message No Caller ID No Device No File No Ink Cartridge No Paper Fed No Response/Busy Out of Fax Memory Cause Action There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. To use the Caller ID feature, call your telephone company. See Related Information: Caller ID. When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the WiFi Direct network, make sure you have entered the correct password. • If your mobile device has a configuration page for how to obtain an IP address, make sure the IP address of your mobile device has been configured via DHCP. The memory card or USB flash drive in the media drive does not contain a .JPG file. Reinsert the correct memory card or USB flash drive in the slot. An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. The machine is out of paper or paper is not correctly loaded in the paper tray. Do one of the following: • Refill the paper tray, and then follow the LCD instructions. • Remove and reload the paper, and then follow the LCD instructions. See Related Information: Load Paper. The paper was not inserted in the center position of the manual feed slot. Remove the paper and reinsert it in the center of the manual feed slot, and then follow the LCD instructions. See Related Information: Load Paper in the Manual Feed Slot. The Jam Clear Cover is not closed correctly. Make sure the Jam Clear Cover is closed evenly at both ends. See Related Information: Printer Jam or Paper Jam. Paper dust has accumulated on the surface of the paper pick-up rollers. Clean the paper pick-up rollers. See Related Information: Clean the Paper Pick-up Rollers. The number you dialed does not answer Verify the number and try again. or is busy. The fax memory is full. Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. See Related Information: Turn Off Memory Receive. • Print the faxes that are in the memory. 533