Brother International MFC-J815DW XL Online Users Guide HTML - Page 536
Error Message, Cause, Action, Plain Paper, Basic, Grayscale, Advanced, Slow Drying Paper
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Error Message Unable to Scan XX Wrong Ink Cartridge Wrong Ink Color MFC-J995DW Error Message B&W Print Only Replace ink. Cannot Detect Cause The machine has a mechanical problem. The ink cartridge model number is not compatible with your machine. An ink cartridge has been installed in the wrong position. Action If you cannot print received faxes, transfer them to another fax machine or to your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. See Related Information: Transfer Your Faxes or Fax Journal Report. Disconnect the machine from the power for several minutes, and then reconnect it. If you cannot print received faxes, transfer them to another fax machine or to your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it. See Related Information: Transfer Your Faxes or Fax Journal Report. Verify whether the cartridge model number will work with your machine. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. Cause Action One or more of the color ink cartridges Replace the ink cartridges. have reached the end of their lives. See Related Information: Replace the Ink You can use the machine in black & white Cartridges. mode for approximately four weeks depending on the number of pages you print. Although the Cause column lists options for using the machine after this error appears, you may not be able to use the While this message appears on the LCD, machine until you replace one or more of each operation works in the following way: the ink cartridges under the following • Printing conditions: If the media type is set to Plain Paper • If you unplug the machine or remove in the Basic tab, and Grayscale is the ink cartridge. selected in the Advanced tab of the • If you select the Slow Drying Paper printer driver, you can use the machine option on the machine or in the printer as a black & white printer. driver. • Copying If the paper type is set to Plain Paper, you can make copies in black & white. • Faxing If the paper type is set to Plain Paper, the machine will receive and print the faxes in black & white. An ink cartridge is not installed correctly. Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. 529