Brother International MFC-J815DW XL Online Users Guide HTML - Page 550
Authentication Error, Server Error, Shortcut Error, Related Information, Error Messages, Cause, Action
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Authentication Error Error Messages Cause Action Authentication Error 01 Incorrect PIN code. Enter PIN correctly. The PIN you entered to access the account is incorrect. The PIN is the four-digit number that was entered when registering the account to the machine. Enter the correct PIN. Authentication Error 02 The temporary ID that was entered is Incorrect or expired ID, or incorrect. this temporary ID is already The temporary ID that was entered used. Enter correctly or has expired. A temporary ID is valid reissue temporary ID. for 24 hours. Temporary ID is valid for 24 hours after it is issued. Enter the correct temporary ID. Apply for Brother Web Connect access again and receive a new temporary ID, and then use the new ID to register the account to the machine. Authentication Error 03 Display name has already been registered. Enter another display name. The name you entered as the display Enter a different display name. name has already been registered to another service user. Server Error Error Messages Server Error 01 Authentication failed. Do the following: 1. Go to http://bwc.brother.com to get a new temporary ID. 2. Press OK and enter your new temporary ID in the next screen. Server Error 03 Failed to upload. Unsupported file or corrupt data. Confirm data of file. Server Error 13 Service temporarily unavailable. Try again later. Cause The machine's authentication information (needed to access the service) has expired or is invalid. Action Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. The file you are trying to upload may have one of the following problems: • The file exceeds the service's limit on number of pixels, file size, etc. • The file type is not supported. • The file is corrupted. The file cannot be used: • Check the service's size or format restrictions. • Save the file as a different type. • If possible, get a new, uncorrupted version of the file. There is a problem with the service and it cannot be used now. Wait and try again. If you get the message again, access the service from a computer to confirm if it is unavailable. Shortcut Error Error Messages Shortcut Error 02 Account is invalid. Please register account and shortcut again after deleting this shortcut. Cause Action The shortcut cannot be used because Delete the shortcut, and then register the account was deleted after the the account and shortcut again. shortcut was registered. Related Information • Error and Maintenance Messages 543