Canon BJ-200 User Manual - Page 60

Chp.7: Troubleshooting

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CHAPTER 7 TROUBLESHOOTING This chapter contains information to help you solve printer problems. A problem may have one or a combination of causes, including a malfunction in your computer, software, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer. If your printer is not operating properly, try the suggestions in this chapter. The following list shows the problems covered here. Operational Problems The Printer Does Not Turn On Indicators Light, Printer Does Not Print Print Head Moves, Ink Does Not Appear ON LINE, HS, and HQ Indicators Are Blinking ERROR Light Is On Paper Loading Problems Paper Does Not Load Into Printer Multiple Sheets Load Into Printer Paper Is Loaded Skewed (Printing Is Skewed) Envelopes Do Not Load Paper Does Not Eject After Printing Paper Jams Occur Print Quality Problems Print Density is Low Print Is Not Clear Characters Are Blurred or Smudged Irregular Print Quality Print Head Needs Cleaning Ink Cartridges Continually Run Out of Ink Printing Problems Printout Is Wrong Characters on Screen Do Not Match Printed Characters Printing Beyond Edge of Page Printout Does Not Match Paper Size Printing Incorrect Number of Lines on Page Printer Is Not Using Font You Selected With DIP Switches Computer Indicates a Device Time-out Landscape Printing Using Legal-size Paper Windows Problems Printer Prints Garbage or Does Not Print

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CHAPTER 7
TROUBLESHOOTING
This chapter contains information to help you solve printer problems. A
problem may have one or a combination of causes, including a
malfunction in your computer, software, the printer cable, or the printer.
Many printing problems are related to how your software interacts with
the printer.
If your printer is not operating properly, try the suggestions in this
chapter. The following list shows the problems covered here.
Operational Problems
The Printer Does Not Turn On
Indicators Light, Printer Does Not Print
Print Head Moves, Ink Does Not Appear
ON LINE, HS, and HQ Indicators Are Blinking
ERROR Light Is On
Paper Loading Problems
Paper Does Not Load Into Printer
Multiple Sheets Load Into Printer
Paper Is Loaded Skewed (Printing Is Skewed)
Envelopes Do Not Load
Paper Does Not Eject After Printing
Paper Jams Occur
Print Quality Problems
Print Density is Low
Print Is Not Clear
Characters Are Blurred or Smudged
Irregular Print Quality
Print Head Needs Cleaning
Ink Cartridges Continually Run Out of Ink
Printing Problems
Printout Is Wrong
Characters on Screen Do Not Match Printed Characters
Printing Beyond Edge of Page
Printout Does Not Match Paper Size
Printing Incorrect Number of Lines on Page
Printer Is Not Using Font You Selected With DIP
Switches
Computer Indicates a Device Time-out
Landscape Printing
Using Legal-size Paper
Windows Problems
Printer Prints Garbage or Does Not Print