Canon PIXMA MX350 Network Setup Troubleshooting - Page 6
The device may not be able to connect to the network - wireless printer
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Check 5 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on the access point? "WPA/WPA2 Enterprise" is not supported on the machine. Change the security protocol (encryption standard) for the access point, then configure settings again. • After that, press the OK button, then proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 9. • For details on how to change the security protocol (encryption standard) for the access point, refer to the manual supplied with the access point or contact its manufacturer. Glossary • SSID An identifier to identify the specific access point. • MAC address A unique number assigned to each network device. • MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. The device may not be able to connect to the network is Displayed Check The message appears when an IP address was not obtained automatically after selecting "WEP" as the security protocol for the access point due to inactive DHCP function or incorrect network key. Check 1 Make sure that the DHCP function of the access point is active. • For details on how to check the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. Enable the DHCP function of the access point or specify the IP address of the machine. • For details on how to change the settings of the access point, refer to the manual supplied with the access point or contact its manufacturer. • For details on how to specify the IP address of the machine, refer to "Specifying the Machine's IP Address (IPv4 only)" on page 11. Check 2 If the DHCP function is active, the network key needs to be entered again. Perform setup again by following the procedures in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 9. Glossary • IP address A numerical identification assigned to each computer or network device connected to a network. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network.