Canon PowerShot SX280 HS User Guide - Page 173

Troubleshooting If you think there is a problem with the camera, first check the following. If the items below do not solve your problem, contact a Canon Customer Support Help Desk. Power Nothing happens when the power button is pressed. • Confirm that the battery is charged (=13). • Confirm that the battery is inserted facing the correct way (=14). • Confirm that the memory card/battery cover is fully closed (=15). • Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery a few times. The battery is depleted quickly. • Battery performance decreases at low temperatures. Try warming the battery a little by putting it in your pocket, for example, ensuring that the terminals do not touch any metal objects. • If these measures do not help and the battery is still depleted soon after charging, it has reached the end of its life. Purchase a new battery. The lens is not retracted. • Do not open the memory card/battery cover while the camera is on. Close the cover, turn the camera on, and then turn it off again (=15). The battery is swollen. • Battery swelling is normal and does not pose any safety concerns. However, if battery swelling prevents the battery from fitting in the camera, contact a Canon Customer Support Help Desk. Display on a TV Camera images look distorted or not displayed on a TV (=161). Shooting Cannot shoot. • In Playback mode (=100), press the shutter button halfway (=33). Strange display on the screen under low light (=34). Strange display on the screen when shooting. Note that the following display problems are not recorded in still images but are recorded in movies. • The screen may flicker and horizontal banding may appear under fluorescent or LED lighting. No date stamp is added to images. • Configure the [Date Stamp ] setting (=56). Note that date stamps are not added to images automatically, merely because you have configured the [Date/Time] setting (=16). • Date stamps are not added in shooting modes (=187) in which this setting cannot be configured (=56). [h] flashes on the screen when the shutter button is pressed, and shooting is not possible (=50). [ ] is displayed when the shutter button is pressed halfway (=56). • Set [IS Mode] to [Continuous] (=95). • Set the flash mode to [h] (=93). • Increase the ISO speed (=85). • Mount the camera on a tripod or take other measures to keep it still. In this case, you should set [IS Mode] to [Off] (=95). Shots are out of focus. • Press the shutter button halfway to focus on subjects before pressing it all the way down to shoot (=33). • Make sure subjects are within focusing range (=192). • Set [AF-assist Beam] to [On] (=66). • Confirm that unneeded functions such as macro are deactivated. • Try shooting with focus lock or AF lock (=90, 93). No AF frames are displayed and the camera does not focus when the shutter button is pressed halfway. • To have AF frames displayed and the camera focus correctly, try composing the shot with higher-contrast subject areas centered before you press the shutter button halfway. Otherwise, try pressing the shutter button halfway repeatedly. Cover Preliminary Notes and Legal Information Contents: Basic Operations Basic Guide Advanced Guide 1 Camera Basics 2 Using GPS Function 3 Auto Mode/ Hybrid Auto Mode 4 Other Shooting Modes 5 P Mode 6 Tv, Av, and M Mode 7 Playback Mode 8 Wi-Fi Functions 9 Setting Menu 10 Accessories 11 Appendix Index 173