Cisco 7985G Administration Guide - Page 112

Device Logs

Page 112 highlights

Chapter 8 Monitoring the Cisco Unified IP Video Phone Remotely Device Logs Table 8-4 Access Area and Network Area Items (continued) Item Tx Collisions Tx excessLength Tx broadcast Tx multicast Description Total number of collisions that occurred while a packet was being transmitted Total number of packets not transmitted because the packet experienced 16 transmission attempts Total number of broadcast packets transmitted by the phone Total number of multicast packets transmitted by the phone Device Logs The Device Logs area on a phone's web page provides information you can use to help monitor and troubleshoot the phone. • The Status Messages area-Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. • The Debug Display area-Displays a log of up to the 50 most recent alarms for the phone. Alarms indicate a variety of errors or conditions. Table 8-5 lists alarm message numbers and their meanings. To display the Status Messages or the Debug Display area, access the web page for the phone as described in the "Accessing the Web Page for a Phone" section on page 8-2, and then click the Status Messages or the Debug Display hyperlink. Table 8-5 Alarm Message Numbers and Explanations Alarm Number 1 3 4 Explanation Configuration file that phone tried to obtain from the TFTP server was too large (greater than 2 MB) Firmware image that the phone tried to obtain has and incorrect name Phone's Flash memory is full OL-8726-02 Cisco Unified IP Video Phone 7985G Administration Guide 8-11

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8-11
Cisco Unified IP Video Phone 7985G Administration Guide
OL-8726-02
Chapter 8
Monitoring the Cisco Unified IP Video Phone Remotely
Device Logs
Device Logs
The Device Logs area on a phone’s web page provides information you can use to
help monitor and troubleshoot the phone.
The Status Messages area—Displays up to the 10 most recent status messages
that the phone has generated since it was last powered up. You can also see
this information from the Status Messages screen on the phone.
The Debug Display area—Displays a log of up to the 50 most recent alarms
for the phone. Alarms indicate a variety of errors or conditions.
Table 8-5
lists
alarm message numbers and their meanings.
To display the Status Messages or the Debug Display area, access the web page
for the phone as described in the
“Accessing the Web Page for a Phone” section
on page 8-2
, and then click the
Status Messages
or the
Debug Display
hyperlink.
Tx Collisions
Total number of collisions that occurred while a packet
was being transmitted
Tx excessLength
Total number of packets not transmitted because the
packet experienced 16 transmission attempts
Tx broadcast
Total number of broadcast packets transmitted by the
phone
Tx multicast
Total number of multicast packets transmitted by the
phone
Table 8-4
Access Area and Network Area Items (continued)
Item
Description
Table 8-5
Alarm Message Numbers and Explanations
Alarm Number
Explanation
1
Configuration file that phone tried to obtain from the TFTP
server was too large (greater than 2 MB)
3
Firmware image that the phone tried to obtain has and
incorrect name
4
Phone’s Flash memory is full