Cisco ASR1002-10G-VPN/K9 Software Guide - Page 231
Subscribing to Alert Groups, Using the Predefined CiscoTAC-1 Destination Profile
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Chapter 7 Configuring Call Home How to Configure Call Home Using the Predefined CiscoTAC-1 Destination Profile The CiscoTAC-1 profile is automatically configured in the Call Home feature for your use with the Cisco Smart Call Home service. This profile includes certain information, such as the destination e-mail address and HTTPS URL, and default alert groups for communication with the Smart Call Home service. Some of these attributes, such as the destination e-mail address, HTTPS URL, and message format cannot be modified. You can use either email or http transport to communicate with the Smart Call Home service backend server. By default, the CiscoTAC-1 profile is inactive and uses email as the default transport method. To use email transport, you only need to enable the profile. However, to use this profile with the Cisco Smart Call Home service secure server (via HTTPS), you not only must enable the profile, but you must also change the transport method to HTTP as shown in the following example: Router# configure terminal Router(config)# call-home Router(config-call-home)# profile CiscoTAC-1 Router(cfg-call-home-profile)# destination transport-method http Router(cfg-call-home-profile)# active For more information about additional requirements for Configuring the Smart Call Home service, see the "How To Configure Call Home to Support the Smart Call Home Service" section on page 7-25. Verifying the Call Home Profile Configuration To verify the profile configuration for Call Home, use the show call-home profile command. See the "Displaying Call Home Configuration Information" section on page 7-31 for more information and examples. Subscribing to Alert Groups An alert group is a predefined subset of Call Home alerts supported in all routers. Different types of Call Home alerts are grouped into different alert groups depending on their type. The following alert groups are available on the Cisco ASR 1000 Series Routers: • Configuration • Diagnostic • Environment • Inventory • Syslog The triggering events for each alert group are listed in the "Alert Group Trigger Events and Commands" section on page 7-37, and the contents of the alert group messages are listed in the "Message Contents" section on page 7-39. You can select one or more alert groups to be received by a destination profile. Note A Call Home alert is only sent to destination profiles that have subscribed to the alert group containing that Call Home alert. In addition, the alert group must be enabled. OL-16506-10 Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide 7-15