Cisco SPA508G Administration Guide
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ADMINISTRATION GUIDE Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phones Models SPA301, SPA303, SPA501G, SPA502G, SPA504G, SPA508G, SPA509G, SPA512G, SPA514G, SPA525G, SPA525G2, and WIP310 - Cisco SPA508G | Administration Guide - Page 2
14 Other SIP IP PBX Call Control Systems 14 Updating Firmware 15 Determining the Firmware Version 16 Determining the IP Address of the Phone 17 Downloading the Firmware 18 Installing the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 - Cisco SPA508G | Administration Guide - Page 3
Services 55 Enabling ACD Service 55 Enabling Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 4
80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 - Cisco SPA508G | Administration Guide - Page 5
Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote Site Telephony (SRST) Support 100 RFC3311 Support 101 Support for SIP NOTIFY XML-Service 101 Configuring - Cisco SPA508G | Administration Guide - Page 6
or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP-ALG Router 125 NAT Mapping with a Static IP Address 125 - Cisco SPA508G | Administration Guide - Page 7
Script Example: Normal Ring Example 2: Distinctive Ring (short, short, short, long) Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6 - Cisco SPA508G | Administration Guide - Page 8
Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring - Cisco SPA508G | Administration Guide - Page 9
209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221 - Cisco SPA508G | Administration Guide - Page 10
Mobility Programmable Softkeys Ext Tab General Share Line Appearance 241 244 247 248 248 248 252 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9 - Cisco SPA508G | Administration Guide - Page 11
Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 12
following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 - Cisco SPA508G | Administration Guide - Page 13
from the IP phone; it does not require a separate power supply. Two Cisco Attendant Console units can be attached to a single IP phone to monitor a total of 64 separate lines. The Cisco Attendant Console can can be configured by using the same phone web user interface for the IP phone to which - Cisco SPA508G | Administration Guide - Page 14
Configurations The Cisco SPA IP phones can be used as part of a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. The Cisco SPA IP phones support Session Initiation Protocol (SIP). The Cisco SPA300 Series or the Cisco SPA500 Series IP phones - Cisco SPA508G | Administration Guide - Page 15
(PSTN) to support legacy phone lines and provide local voice mail service. You can configure and manage the Cisco SPA IP phones by using the Interactive Voice Response (IVR) system, the Cisco SPA9000 Voice System Setup Wizard, or a built-in web server. The phone web user interface is limited when - Cisco SPA508G | Administration Guide - Page 16
User Guide for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; you must use a different process to upgrade that firmware.) • Autoprovisioning-A configuration file that includes firmware upgrade information is downloaded by a phone when it is powered on or configured - Cisco SPA508G | Administration Guide - Page 17
Quickly press the asterisk (*) button four times to enter the IVR menu. STEP 2 Enter 150#. The firmware version is recited. Cisco SPA501G STEP 1 Press the Setup button. The IVR configuration menu is announced. STEP 2 Enter 150#. The firmware version is recited. Cisco SPA303, Cisco SPA500 Series STEP - Cisco SPA508G | Administration Guide - Page 18
the phone must be booted up and connected to the subnetwork. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to enter the IVR menu. STEP 2 Enter 110#. The IP address is recited. Cisco SPA501G STEP 1 Press the Setup button. The IVR configuration menu - Cisco SPA508G | Administration Guide - Page 19
regarding updating and your service provider information. STEP 3 Enter the IP address of the phone. STEP 4 Follow the on-screen directions. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in to the configuration utility for the phone. STEP 2 Choose the Firmware Upgrade tab. STEP 3 Click Firmware Upgrade - Cisco SPA508G | Administration Guide - Page 20
upgrade is complete, disconnect the phone from your PC and power it on. Using the Web-Based Configuration Utility Your phone system administrator can allow you to view the phone statistics and modify some or all of the parameters by using the phone web user interface. The features of the Cisco SPA - Cisco SPA508G | Administration Guide - Page 21
be enabled. To make changes to any of the parameters by using the phone web user interface, the configuration profile must be writable. Your system administrator might have disabled the phone option to make the phone web user interface viewable or writable. Cisco SPA303, Cisco SPA500 Series To allow - Cisco SPA508G | Administration Guide - Page 22
the Web-Based Configuration Utility 1 STEP 5 To save your change, press Save. Cisco SPA501G To allow or disallow from the phone viewing of the phone web user interface by using the IVR: STEP 1 Press the Setup button on the phone. The configuration menu is announced. STEP 2 In the IVR menu, enter - Cisco SPA508G | Administration Guide - Page 23
IP phone firmware provides specific privileges for login to a user account and an administrator account. The Administrator account name is admin, and the User account name is user. These account names cannot be changed. The Admin account is designed to give the service provider or VAR configuration - Cisco SPA508G | Administration Guide - Page 24
Cisco Small Business IP Telephony Devices Provisioning Guide on cisco.com. To change User account access to the web administration interface, navigate to Admin Login > advanced > Voice > System. Under System Configuration in the Phone-UI-user-mode field, choose yes. Accessing Administrative Options - Cisco SPA508G | Administration Guide - Page 25
phone was refreshed or rebooted. When the phone is reset to factory defaults, this information is deleted. The list describes the reboot and refresh reasons (Cisco SPA300 Series and Cisco SPA500 Series IP phones). Reason DHCP Failed Upgrade Provisioning SIP Triggered Link Down VLAN Changed RC User - Cisco SPA508G | Administration Guide - Page 26
IP address was changed. You can view the reboot history from the phone web user interface, the IP phone screen, and the phone SPA Status Dump file (http://phoneIP/status.xml or http:// phoneIP/admin/status.xml). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration - Cisco SPA508G | Administration Guide - Page 27
the phone. To access the IVR menu: • Cisco SPA301: Press the asterisk (*) four times. Enter the number of the option and press #. • Cisco SPA501G: Press Settings. Enter the number of the option and press #. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 28
1 to change, or * to go back. • 3- Other Options - 1-Software Version-Recites the software version. - 2-Primary Extension-Recites the primary extension. - 3-Reboot-Reboots the phone. Hang up to exit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 27 - Cisco SPA508G | Administration Guide - Page 29
listens. Defaults to 80. Recites the IP multicast address (used by the Cisco SPA 9000 to communicate with the IP phone). Recites the method of call control (SIP or SPCP). Set call control-enter the value for the call control method and press #: • 0: SIP • 1: SPCP To save, press 1; to review, press - Cisco SPA508G | Administration Guide - Page 30
*. Set the IP multicast address (used by the Cisco SPA 9000 to communicate with the IP phone). Enter the address (use * to enter the decimal (.)), then press #. To save, press 1; to review, press 2; to re-enter, press 3; to exit, press *. Enable or disable the web-based configuration utility. Press - Cisco SPA508G | Administration Guide - Page 31
static payload value is assigned per RFC-1890, Cisco SPA IP phones can support dynamic payloads for G.726. 4.5 4.1 (32 kbps) G.726 is supported only for 32 kbps on the Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 30 - Cisco SPA508G | Administration Guide - Page 32
file downloads. We recommend using Cisco SPA IP phones with QoS-capable networking equipment that can prioritize the VoIP traffic. A QoS-enabled device prioritizes the packets going upstream to the ISP. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 31 - Cisco SPA508G | Administration Guide - Page 33
compression algorithms for IP Telephony: G.711 a-law and u-law, G.726, G.729a, G.722 (not supported on Cisco WIP310) and G.723.1. (not supported on the Cisco SPA525G or Cisco SPA525G2 or Cisco WIP310.) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 32 - Cisco SPA508G | Administration Guide - Page 34
thus lower the voice quality. Cisco SPA IP phones dynamically adjust the size of the jitter buffer according to the network conditions that exist during a call. - The minimum jitter buffer be adjusted. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 33 - Cisco SPA508G | Administration Guide - Page 35
from 1-10 audio frames. Increasing the number of frames decreases the bandwidth utilized, but it also increases delay and can affect voice quality. SIP Publish Signaling Improvements The Cisco SPA IP phones resend the SIP PUBLISH messages with the voice quality report once per 5xx response with - Cisco SPA508G | Administration Guide - Page 36
Getting Started Ensuring Voice Quality 1 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 35 - Cisco SPA508G | Administration Guide - Page 37
chapter contains the following sections: • Configuring a Line Key • Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines • Configuring Audio Indication for Call Pickup Event Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 36 - Cisco SPA508G | Administration Guide - Page 38
name, and share call appearance. The number of line keys depends on the model of the IP phone (does not apply to the Cisco WIP310). Generally you should reserve Line Key 1 on the IP phone as the primary and private extension of the designated user. To configure a phone line: STEP 1 Click Admin Login - Cisco SPA508G | Administration Guide - Page 39
account information is usually the same for all of the Cisco SPA IP phones, settings such as the dial plan or the preferred codec can vary between phones and continue to support sharedline appearance. To configure the line: STEP 1 Click Admin Login > advanced > Voice. STEP 2 Click the Ext_n tab of - Cisco SPA508G | Administration Guide - Page 40
. Users who have a shared line can press PrivHold, and the call can only be resumed by the user who placed the call on hold; no barge-in can be performed on these calls. STEP 12 Click Submit All Changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 39 - Cisco SPA508G | Administration Guide - Page 41
Configuring a Line Key 2 Configuring Call Appearance Per Line In the Phone tab, Call Appearance Per Line (under Miscellaneous Line Key Settings) lets you choose the number of calls per line button. The default value is 2. This option is not supported on the Cisco SPA501G and Cisco SPA301 phones - Cisco SPA508G | Administration Guide - Page 42
Admin Login > advanced > Voice > Phone. STEP 2 In the Miscellaneous Line Key Settings section in the Call Appearance Per Line field, choose how many calls per line to allow from the drop-down. Configuring Unused Line Keys to Access Services On the Cisco SPA300 Series and Cisco SPA500 Series IP - Cisco SPA508G | Administration Guide - Page 43
line keys for call park and retrieval: STEP 1 Click Admin Login > advanced > Voice > Att(endant) Console. STEP 2 In the General section under Server Type, choose RFC3265_4236. STEP 3 Click the Phone tab. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 44
in the Ext 1 tab. You can also use fnc=prk;sub=05@$PROXY to set this value. STEP 5 Click Submit All Changes. Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines You can configure unused or idle lines on a Cisco SPA300 Series or Cisco SPA500 Series IP phones to interact - Cisco SPA508G | Administration Guide - Page 45
) STEP 3 Click Submit All Changes. After the phone reboots, the phone in this example displays the following color LEDs for the monitored lines: • Green: Available • Red: Busy • Red Fast Blink: Ringing Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 44 - Cisco SPA508G | Administration Guide - Page 46
- ext or usr: extension or user (the usr and ext keywords are interchangeable) STEP 3 Click Submit All Changes. When the phone is successfully configured, Bob can press line button 5 to dial Mark's line. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 45 - Cisco SPA508G | Administration Guide - Page 47
. To configure this parameter by using the configuration file, configure the following line the profile: 440@-10;30(.3/9.7/1) STEP 5 Click Submit All Changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 46 - Cisco SPA508G | Administration Guide - Page 48
(Cisco SPA300 Series and Cisco SPA500 Series) • Configuring XML Services • Configuring Music On Hold • Configuring Extension Mobility • Configuring Video Surveillance on the Cisco SPA525G or Cisco SPA525G2 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 49
STEP 4 Click Submit All Changes. The phone reboots. Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) To configure internal voice mail, navigate to Admin Login > advanced > Voice > Ext n. Under Call Feature Settings, enter the voice mail line number and phone extension in the - Cisco SPA508G | Administration Guide - Page 50
.bmp (you can also use a TFTP server) b. Change Select Logo to BMP Picture. STEP 4 Click Submit All Changes. The phone reboots, retrieves the .bmp file, and displays the picture when it next boots. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 49 - Cisco SPA508G | Administration Guide - Page 51
Features Configuring Phone Information and Display Settings 3 Changing the Display Background You can use a picture to customize the background on your IP phone screen. (Not applicable to Cisco WIP310 or the Cisco SPA501G.) Phone models and acceptable image file types are: • Cisco SPA303 and Cisco - Cisco SPA508G | Administration Guide - Page 52
directly by using phone Setup button.) Any button press or on/off hook event triggers the phone to return to normal mode. If a user password is set, the user must enter it to exit screen saver mode. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 51 - Cisco SPA508G | Administration Guide - Page 53
icon. • The station date and time in the middle of the IP phone screen. • A blank power save screen." STEP 5 Click Submit All Changes. Cisco SPA525G or Cisco SPA525G2: STEP 1 Click Admin Login > advanced > Voice > User. STEP 2 Under Screen, in the Screen Saver Enable field, choose yes to enable - Cisco SPA508G | Administration Guide - Page 54
greater the contrast on the IP phone screen. STEP 3 Click Submit All Changes. Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) To configure the back light settings for the IP phone screen on the phone: STEP 1 Click Admin Login > advanced > Voice > User. STEP 2 Under Screen in the - Cisco SPA508G | Administration Guide - Page 55
. Defaults to yes. See the Cisco SPA9000 System Administration Guide for more details. • Multicast Address-Used by the Cisco SPA9000 to communicate with Cisco SPA IP phones. Defaults to 224.168.168.168:6061. (The Cisco SPA501G, can be configured by using the IVR. See the "Using IVR on IP Phones - Cisco SPA508G | Administration Guide - Page 56
call goes through and the target phone rings. To enable call back service, navigate to Admin Login > advanced > Voice > Phone. Under Supplementary Services in the Call Back Serv field, choose yes to enable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 57
call forwarding: • Cfwd All-Forwards all calls. • Cfwd Busy-Forwards calls only if the line is busy. • Cfwd No Ans-Forwards calls only if the line is not answered. STEP 3 Click Submit All Changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 56 - Cisco SPA508G | Administration Guide - Page 58
call logging for the monitored line. To enable logging, navigate to Admin Login > advanced > Voice > User. Under Supplementary Services in the Log Missed Calls for Ext field, choose yes to enable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 59
is one-way; the paged client IP phones can only listen to the call from the originator. To enable paging, navigate to Admin Login > advanced > Voice > Phone. Under Supplementary Services in the Paging Serv list, choose yes to enable. To configure a phone to automatically accept pages, navigate to - Cisco SPA508G | Administration Guide - Page 60
is entered, the default is to not listen as a member of this group. STEP 3 Click Submit All Changes. Paging Group Example This example sets up four paging groups: All, Sales, Support, and Engineering. Users will press 801 to send pages to all phones, 802 to send pages to phones configured as part of - Cisco SPA508G | Administration Guide - Page 61
are available during specific call states (for example, if a call is on hold, the Resume softkey displays). This feature is not available on the IP phones that are using SPCP. To program softkeys: STEP 1 Click Admin Login > advanced > Voice > Phone. STEP 2 (Cisco SPA525G or Cisco SPA525G2 only - Cisco SPA508G | Administration Guide - Page 62
party is not answering). Dialing Input Forwards all calls to a specified number. Idle, Off-Hook, Hold, SharedActive, SharedHeld Deactivates call forwarding. Idle Deactivates Do Not Disturb. Idle Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 61 - Cisco SPA508G | Administration Guide - Page 63
Not Disturb to prevent calls from ringing the phone. Idle, Off-Hook (no input), Hold, Shared-Active, Shared-Held Logs user in to Extension Idle Mobility. Logs user out of Extension Idle Mobility. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 62 - Cisco SPA508G | Administration Guide - Page 64
Opens a menu of input options. Off-Hook (no input), Dialing (input) Park Puts a call on hold at a designated "park" number. Connected PrivHold Puts a call on hold on an active Connected shared line. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 63 - Cisco SPA508G | Administration Guide - Page 65
idle call. Connected, Start-Xfer Transfers an active line on the phone to a called number. Requires that Attn Xfer Serv is enabled and there are two or more calls that are active or on hold. Connected Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 64 - Cisco SPA508G | Administration Guide - Page 66
All Changes. 3 Programmable Softkeys The Cisco SPA300 Series and Cisco SPA500 Series IP Phones provide six programmable softkeys (fields PSK 1 through PSK 6). These keys can be defined by either a speed dial script or an XML service script. To configure programmable softkeys: STEP 1 Click Admin - Cisco SPA508G | Administration Guide - Page 67
are supported: • User ID-UID1, UID2 • Display name-DISPLAYNAME1, DISPLAYNAME2 • Auth ID-AUTHID1, AUTHID2 • Proxy-PROXY1, PROXY2 • MAC Address-MA • Product Name-PN • Product Series Number-PSN • Serial Number-SERIAL_NUMBER STEP 3 Click Submit All Changes. Softkey Example Configure the Cisco SPA525G - Cisco SPA508G | Administration Guide - Page 68
, or on a Cisco WIP310 display a seeing message waiting notification, navigate to Admin Login > advanced > Voice > Ext_n. Under Call Feature Settings in the Message Waiting list, choose yes to enable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 67 - Cisco SPA508G | Administration Guide - Page 69
Cisco WIP310 ring tones are not configurable from the phone web user interface. You can define: • The default ring tone for the extension • Specific ring tones assigned to individual callers in the personal directory. These override the default ring tone. To configure ring tones: STEP 1 Click Admin - Cisco SPA508G | Administration Guide - Page 70
demand ring tones; ring tones are downloaded from a TFTP server and played when a call comes in. To configure: STEP 1 Click Admin Login > advanced > Voice > Phone. STEP 2 Scroll to the Ring Tone section. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 69 - Cisco SPA508G | Administration Guide - Page 71
MP3 audio file stored on a USB memory device. For instructions, see the Cisco Small Business SPA525G and SPA525G2 SIP IP Phones User Guide, located on Cisco.com. Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA300 Series and Cisco SPA500 Series only) To convert a file for use - Cisco SPA508G | Administration Guide - Page 72
To delete a ring tone from a phone: STEP 1 Open the Ring Tone Utility. STEP 2 Enter the IP address of the phone. STEP 3 Click the Delete button next to the ring tone you want to delete. STEP 4 Click OK. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 71 - Cisco SPA508G | Administration Guide - Page 73
> Voice > Ext Ext tab. STEP 2 Under Call Feature Settings in the Default Ring field, choose from the following: • No Ring • 1 through 12 • User 1 • User 2 STEP 3 Click Submit All Changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 72 - Cisco SPA508G | Administration Guide - Page 74
http:// rss.news.yahoo.com/rss/politics) Weather Choose which unit to display for weather information Temperature Unit (Fahrenheit or Celsius). STEP 3 Click Submit All Changes. The phone reboots. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 73 - Cisco SPA508G | Administration Guide - Page 75
sets the handset version based on the hardware version and model. (Default) Original-Handset set to Version 2 and below. V3-Handset set to Version 3. Sets a standard tone or an enhanced bass tone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 74 - Cisco SPA508G | Administration Guide - Page 76
automatically disabled. To enable wireless communications, navigate to Admin Login > advanced > Voice > System. Under Wi-Fi Settings, in the SPA525-wifi-on field, choose yes to enable or no to disable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 75 - Cisco SPA508G | Administration Guide - Page 77
address book. • Use your Cisco SPA525G2 as a handsfree device for your mobile phone. For a list of supported Bluetooth headsets, see https://supportforums.cisco.com/ docs/DOC-9926. Enabling Bluetooth from the Web Interface To enable Bluetooth from the phone web user interface: STEP 1 Click Admin - Cisco SPA508G | Administration Guide - Page 78
Press Submit All Changes. To enable a Bluetooth headset from the IP phone screen: STEP 1 Enable Bluetooth as described in "Enabling Bluetooth from the Web Interface." STEP 2 Press the Setup button. STEP 3 Scroll to User Preferences and press Select. STEP 4 Scroll to Bluetooth Configuration and press - Cisco SPA508G | Administration Guide - Page 79
mobile phones supported with the Cisco SPA525G2. See the Cisco support community at http://www.cisco.com/go/smallbizsupport and consult the latest Cisco SPA525G2 release notes, available at cisco.com. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 78 - Cisco SPA508G | Administration Guide - Page 80
Customizing Standard Features Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 only) 3 For more detailed instructions, see the Cisco Small Business Cisco SPA525G or Cisco SPA525G2 IP Phone User Guides. To pair your Cisco SPA525G2 with your Bluetooth-enabled mobile phone, you can either - Cisco SPA508G | Administration Guide - Page 81
SPA525G2 IP phone screen assigns one of your line buttons to the mobile phone. A mobile phone icon with a flashing lightning bolt icon is displayed next to the mobile phone number. To verify the mobile phone configuration: STEP 1 On the Cisco SPA525G2, press the Setup Button. STEP 2 Scroll to User - Cisco SPA508G | Administration Guide - Page 82
3 (Optional) To enable receipt of text messages from a third party directly without proxy involvement, in the Text Message from 3rd Party field, choose yes to enable. STEP 4 Click Submit All Changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 81 - Cisco SPA508G | Administration Guide - Page 83
of the phone web user interface. Defaults to yes (enabled). (For the Cisco SPA301 and Cisco SPA501G, can be configured using the IVR. See the "Using IVR on IP Phones Without Screens" section on page 26.) STEP 5 In the Admin Passwd field, enter a password if you want the system administrator to log - Cisco SPA508G | Administration Guide - Page 84
LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones STEP 7 Click Submit All Changes. 3 Configure the Web Server from the Phone Screen Interface To enable the phone web user interface from the Phone tab (does not apply to the Cisco WIP310): STEP 1 Press menu. STEP 2 Select Network - Cisco SPA508G | Administration Guide - Page 85
Standard Features Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 3 To prepare the LDAP Corporate Directory Search: STEP 1 Click Admin Login > advanced > System. STEP 2 In the Optional Network Configuration section, under Primary DNS, enter the IP address of the - Cisco SPA508G | Administration Guide - Page 86
of a name. You must enter a value in both the last name and first name fields so that the LDAP corporate directory option displays on the phone. If both fields are empty, the directory does not display. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 85 - Cisco SPA508G | Administration Guide - Page 87
Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones first name fields so that the LDAP corporate directory option displays on the phone. If both fields are empty, the directory Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 86 - Cisco SPA508G | Administration Guide - Page 88
this fashion, a user can use the Edit Dial feature to edit the number before dialing out. For more information on LDAP, including troubleshooting information, see the Configuring LDAP Directory Search on SPA SIP IP Phones Application Note, available from http://www.cisco.com/web/partners/sell/smb - Cisco SPA508G | Administration Guide - Page 89
first name, or telephone number. • Directory UserID: BroadSoft User ID of the phone user; for example, [email protected]. • Directory Password: Alphanumeric password associated with the User ID. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 88 - Cisco SPA508G | Administration Guide - Page 90
-Lines 9-12 cannot be set by using the SoftKeys or Menu settings. Configuring Synchronization of DND and CEWD To enable synchronization: STEP 1 Click Admin Login > advanced > Voice. STEP 2 Click the Ext n tab. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration - Cisco SPA508G | Administration Guide - Page 91
Cisco SPA501G-ACD is not supported. The ACD Login and Status keys are not visible. • Cisco SPA509-Lines 9-12 cannot be used as ACD Agents since the Lines cannot be selected for Login/Logout and Agent status. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 92
also configure broadsoft ACD support by adding the following line to your configuration file to configure this feature on line 1: Yes Configuring XML Services The Cisco SPA300 Series and Cisco SPA500 Series IP phones provide support for XML services, such - Cisco SPA508G | Administration Guide - Page 93
-PN • Product Series Number-PSN • Serial Number-SERIAL_NUMBER For more information on XML support, see the Cisco Small Business Support community. The URL is given in Appendix B, "Where to Go From Here." Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 92 - Cisco SPA508G | Administration Guide - Page 94
the URL configured here, unless you enter a different URL when configuring the line button. See the "Configuring Unused Line Keys to Access Services" section on page 41. STEP 3 Click Submit All Changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 93 - Cisco SPA508G | Administration Guide - Page 95
a Cisco SPA9000, it defaults to imusic. For more information, see the Cisco SPA9000 Administration Guide. STEP 3 Click Submit All Changes. Configuring Extension Mobility Extension mobility allows mobile users to access their personalized phone settings, such as the personal extensions, shared lines - Cisco SPA508G | Administration Guide - Page 96
degrading voice audio quality on a call, the frame rate decreases to one frame per second if a codec other than G.711 is used for a call or when the user accesses the video monitoring page during a call. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 95 - Cisco SPA508G | Administration Guide - Page 97
2 Use the phone web user interface to create a user ID and password that are used by the phone to connect to the camera. The IP phone user account that you create should have viewer privileges. Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility To add camera - Cisco SPA508G | Administration Guide - Page 98
you want to view and press Monitor or Select. Pressing Call dials the number associated with the camera (see Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 97 - Cisco SPA508G | Administration Guide - Page 99
• Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone • Managing NAT Transversal with Cisco IP Phones SIP and Cisco IP Phones Cisco IP phones use Session Initiation Protocol (SIP), allowing interoperation with all IT service providers supporting SIP. SIP handles - Cisco SPA508G | Administration Guide - Page 100
Configuring SIP, SPCP, and NAT SIP and Cisco IP Phones 4 SIP UA 2 4 SIP Proxy RTP 3 1 SIP Proxy SIP Proxy SIP UA In typical commercial IP telephony deployments, all calls go through a SIP proxy server. The requesting phone is called the SIP user agent server (UAS), while the receiving phone - Cisco SPA508G | Administration Guide - Page 101
each domain into every Cisco IP phone. A simple way to support proxy redundancy is to configure a SIP proxy server in the Cisco IP phone configuration profile. The DNS SRV records instruct the phones to contact a SIP proxy server in a domain named in SIP messages. The phone consults the DNS server - Cisco SPA508G | Administration Guide - Page 102
default port is 0, and the application substitutes the proper port value (for example, port 5060 for SIP). RFC3311 Support The Cisco SPA525G or Cisco SPA525G2 support RFC-3311, the SIP UPDATE Method. Support for SIP NOTIFY XML-Service The Cisco SPA300 Series and Cisco SPA500 Series IP phones support - Cisco SPA508G | Administration Guide - Page 103
SIP 4 Configuring SIP SIP settings for the Cisco SPA IP phones are configured for the phone in general and for individual extensions. Configuring Basic SIP Parameters To configure general SIP parameters, navigate to Admin Login > advanced > Voice > SIP. Under SIP Parameters, make these changes - Cisco SPA508G | Administration Guide - Page 104
. Conference Package If set to yes, enables support for the BroadSoft Conference Package that enables users to start a conference call by clicking a button in an external application. Defaults to no. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 103 - Cisco SPA508G | Administration Guide - Page 105
, and NAT Configuring SIP 4 Parameter Description Notify Conference If set to yes, Cisco SPA IP phones send out a NOTIFY with event=conference when starting a conference call (with the BroadSoft Conference Package). Defaults to no. RFC 2543 Call Hold If set to yes, Cisco SPA IP phones include - Cisco SPA508G | Administration Guide - Page 106
a call by clicking a mouse on a PC, CTI must be enabled on the Cisco SPA300 Series or Cisco SPA500 Series IP phones for an attached Cisco Attendant Console to properly monitor the IP phone line status. If setting up a Cisco Attendant Console, see Configuring the Cisco Attendant Console. Defaults - Cisco SPA508G | Administration Guide - Page 107
. RFC-3261 INVITE transaction time-out value. Ranges from 0 to 64 seconds. Defaults to 16 seconds. RFC-3261 Non-INVITE transaction time-out value. Ranges from 0 to 64 seconds. Defaults to 16 seconds. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 106 - Cisco SPA508G | Administration Guide - Page 108
before retrying. If this interval is 0, the Cisco IP phone stops trying. This value should be much larger than the Reg Retry Intvl value. The range is from 0 to 268435455. Defaults to 1200 seconds. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 107 - Cisco SPA508G | Administration Guide - Page 109
last Subscribe request fails. The range is from 0 to 268435455. Defaults to 10 seconds. 1. Cisco IP phones can use a RETRY-AFTER value when it is received from a SIP proxy server that is too busy to process a request (503 Service Unavailable message). If the response message includes a RETRY-AFTER - Cisco SPA508G | Administration Guide - Page 110
transmitting RTP packets to the peer before the Cisco IP phone terminates the call. If the value is set to 0 (the default), the Cisco IP phone ignores the limit on ICMP errors, disabling the feature. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 109 - Cisco SPA508G | Administration Guide - Page 111
and show it as the Call Round Trip Delay value in the Info section of the phone web user interface administration page. The range is from 0 to 255 seconds. Defaults to 0. • No UDP Checksum-Select yes to enable the Cisco IP phone to calculate the UDP header checksum for SIP messages. Since this adds - Cisco SPA508G | Administration Guide - Page 112
NAT Configuring SIP 4 Configuring SDP Payload Types Configured dynamic payloads are used for outbound calls only when the Cisco IP phone presents a Session Description Protocol (SDP) offer. For inbound calls with a SDP offer, the phone follows the caller's assigned dynamic payload type. Cisco IP - Cisco SPA508G | Administration Guide - Page 113
codec name used in SDP. Defaults to Pulse Code Modulation A-Law (PCMA). G726r16 Codec Name G.726-16 codec name used in SDP. Defaults to G726-16. Not applicable to Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 112 - Cisco SPA508G | Administration Guide - Page 114
in SDP. Defaults to G729ab. G.723 codec name used in SDP. Defaults to G723. Not applicable to the Cisco WIP310, Cisco SPA525G or Cisco SPA525G2. EncapRTP codec name used in SDP. Defaults to encaprtp. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 113 - Cisco SPA508G | Administration Guide - Page 115
configure the following fields: Parameter SIP Transport SIP Port Description Select from UDP, TCP or TLS. Defaults to UDP. Port number of the SIP message listening and transmission port. Defaults to 5060. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 116
.networks.firewall. SIP Remote-Party- The Remote-Party-ID header to use instead of the From ID header. Select yes to enable. Otherwise, select no. Defaults to yes. Referor Bye Delay Time when the Cisco IP phone sends BYE to terminate stale call legs upon completion of call transfers. Multiple - Cisco SPA508G | Administration Guide - Page 117
for OPTIONS, NOTIFY, and REGISTER requests/responses. Defaults to none. Refer Target Bye Delay Delay time for the Refer Target Bye Delay. Enter the appropriate period of time in seconds. Defaults to 0. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 118
-Party-ID header indicates privacy=full when the caller tries to block his caller-id. To enable this feature, select yes. Otherwise, select no. Defaults to yes. Not applicable to the Cisco WIP310. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 117 - Cisco SPA508G | Administration Guide - Page 119
Configuring SIP, SPCP, and NAT Configuring SIP 4 Parameter Set G729 annexb Description G.729 Annex B (G.729b) that provides the VAD. yes-enable. Not applicable to the Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 118 - Cisco SPA508G | Administration Guide - Page 120
.cisco.com) or collector@IP-address ([email protected]). The SIP event package, SIP PUBLISH, enables the collection and reporting of metrics that measure the quality for VoIP sessions. Voice call quality information derived from RTCP-XR and call information from SIP is conveyed from a User - Cisco SPA508G | Administration Guide - Page 121
: sip.server.com:A=172.20.2.1,172.20.2.2 In both examples Use DNS SRV to no and DNS SRV Auto Prefix are set to no. All outbound requests are sent as the first hop. Enter an IP address or domain name. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 120 - Cisco SPA508G | Administration Guide - Page 122
The phone automatically prepends the proxy or outbound proxy name with _sip._udp when performing a DNS SRV lookup on that name. To enable this feature, select yes. Otherwise, select no. Defaults to no. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 121 - Cisco SPA508G | Administration Guide - Page 123
following fields: Parameter Display Name User ID Password Description Name displayed as the caller ID. Extension number for this line. Password for this line. Defaults to blank (no password required). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 122 - Cisco SPA508G | Administration Guide - Page 124
), to manage a voice network. Or the phones can be configured to use Session Initiation Protocol (SIP), an IETF-defined signaling protocol that controls voice communication sessions in an IP network. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 123 - Cisco SPA508G | Administration Guide - Page 125
, choose yes. The phone defaults to SIP unless it detects a Cisco Unified Communications device. When set to no, the phone uses the protocol set in the Signaling Protocol field. The Cisco SPA301 or the Cisco SPA501G can be configured by using the IVR. See Using IVR on IP Phones Without Screens for - Cisco SPA508G | Administration Guide - Page 126
Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones 4 NAT Mapping with Session Border Controller We recommend that you choose an service provider that supports NAT mapping through a Session Border Controller. With NAT mapping provided by the service provider, you have more - Cisco SPA508G | Administration Guide - Page 127
Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones 4 STEP 6 (Optional) Set NAT Keep Alive Enable to yes. The service provider might require the phone to send NAT keep alive messages to keep the NAT ports open. Check with your service provider to determine the requirements - Cisco SPA508G | Administration Guide - Page 128
Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones 4 • Send Resp To Src Port • STUN Enable STEP 3 Enter the IP address for your STUN server in the STUN Server field. STEP 4 Click Ext_n. STEP 5 Set NAT Mapping Enable to yes. STEP 6 (Optional) Set NAT Keep Alive Enable to - Cisco SPA508G | Administration Guide - Page 129
Configuring SIP, SPCP, and NAT Managing NAT Transversal with Cisco IP Phones 4 The address and port number must be reachable from the Cisco IP phone. The port number appears on the output log file name. The default output file is syslog.514.log (if port number was not specified). STEP 4 Set the - Cisco SPA508G | Administration Guide - Page 130
Features • Configuring Voice Codecs • Configuring Domain and Internet Settings • Setting Optional Network Servers • Configuring VLAN Settings • Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 129 - Cisco SPA508G | Administration Guide - Page 131
, but they also support SIP over TLS for added security. To enable TLS for the phone, navigate to Admin Login > advanced > Voice > Ext_n. Under SIP Settings, select TLS from the SIP Transport list. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 130 - Cisco SPA508G | Administration Guide - Page 132
to Admin Login > advanced > Voice > Phone. STEP 5 Under Supplementary Services verify that Secure Call Serv is set to yes. (This feature can also be configured in the User tab under Supplementary Services.) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 133
Cisco SPA IP phones support voice codec priority. You can select up to three preferred codecs. The administrator can select the low-bit-rate codec used for each line. G.711a and G.711u are always enabled. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 134
fails, this codec is tried. Defaults to unspecified. Not applicable to the Cisco WIP310. If the second codec fails, this codec is tried. Defaults to unspecified. Not applicable to the Cisco WIP310. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 133 - Cisco SPA508G | Administration Guide - Page 135
by using Named Telephony Events (NTEs) in Real-Time Transport Protocol (RTP) packets (RFC-2833, RTP Payload for DTMF Digits, Telephony Tones and Telephony Signals). Defaults to yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 134 - Cisco SPA508G | Administration Guide - Page 136
does not accept a value of 0, the DTMF tone is not relayed to the remote end. As a workaround for the phone to interoperate with those gateways, you can change the value to a value greater than 0. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 135 - Cisco SPA508G | Administration Guide - Page 137
that the phone supports. The default value is Default. Configuring Domain and Internet Settings Configuring Restricted Access Domains If you enter domains, the Cisco IP phones respond to SIP messages only from the identified servers. To configure restricted access domains, navigate to Admin Login - Cisco SPA508G | Administration Guide - Page 138
and Internet Settings 5 • Dynamic Host Configuration Protocol (DHCP) receives an IP address from the network DHCP server. Cisco SPA IP phones typically operate in a network where a DHCP server assigns the devices their IP addresses. Because IP addresses are a limited resource, the DHCP server - Cisco SPA508G | Administration Guide - Page 139
- PPPoE Login Password-The password assigned by the ISP. - PPPoE Service Name-The service name assigned by the ISP. The Cisco SPA301 or Cisco SPA501G can be configured by using the IVR. See Using IVR on IP Phones Without Screens. Configuring Power Settings The Power-over-Ethernet (PoE) requirements - Cisco SPA508G | Administration Guide - Page 140
Bonjour-Bonjour is used by Office Manager and Cisco Configuration Assistant to discover the Cisco IP phones. Choose yes to enable or no to disable. Applies to the Cisco SPA525G or Cisco SPA525G2 only. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 139 - Cisco SPA508G | Administration Guide - Page 141
. • Shows information about the interfaces your router uses. • Is media and protocol-independent. If you are using a VLAN without CDP, you must enter a VLAN ID for the IP phone. Configuring LLDP-MED The Cisco SPA300 Series and Cisco SPA500 Series IP phones support Link Layer Discovery Protocol for - Cisco SPA508G | Administration Guide - Page 142
Cisco IP Phones: • Storage and retrieval of neighbor information is not supported. • SNMP and corresponding MIBs are not supported. • Recording and retrieval of statistical counters are not supported. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 141 - Cisco SPA508G | Administration Guide - Page 143
Configuring VLAN Settings 5 • There is no full validation of all TLVs; TLVs that do not apply to the phones LLDPDU, the TLV supports sub-type=3 (MAC address). The 6 octet MAC address for the Ethernet Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 142 - Cisco SPA508G | Administration Guide - Page 144
Configuration/Status TLV The TLV is not for auto-negotiation, but for troubleshooting negotiation support/status should be: • Bit 0-Set to 1 to indicate the auto-negotiation support feature is supported. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 143 - Cisco SPA508G | Administration Guide - Page 145
optional for a wired network and not applicable for a wireless network. The phone will send out this TLV only when in wired mode. When the phone is not set for auto-negotiation but specific TLV. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 144 - Cisco SPA508G | Administration Guide - Page 146
types are allowed. The phone will only support and interpret the TLV with PoE and Ethernet. The TLV, if added, will not provide any value for network management or power policy adjustment at the switch. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 147
the Cisco SPA525G/525G2, when the VLAN is changed, the user sees the voice component refreshed when the IP address is changed. For the Cisco SPA50X, the phone reboots and restarts the fast start sequence. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 148
For the Cisco SPA525G/525G2, when the VLAN is changed, the user sees the voice component refreshed when IP address is changed. For the Cisco SPA50X, the phone reboots and restarts supported if enabled. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 147 - Cisco SPA508G | Administration Guide - Page 149
0-7 (default 0). The highest priority is 7. The priority applied to all frames, tagged and untagged. The phone modifies the frame priority only if the incoming frame priority is higher than this value. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 148 - Cisco SPA508G | Administration Guide - Page 150
configuration of some switches, it might be necessary to increase this value to a higher value for LLDP-MED to work. Configuring a delay can be important for networks that use Spanning Tree Protocol. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 149 - Cisco SPA508G | Administration Guide - Page 151
supported. To configure and use the Cisco SPA525G or Cisco SPA525G2 on a VPN, you must do the following: 1. Configure the VPN on the VPN server by using Cisco AnyConnect VPN client software. 2. Configure the VPN administrative settings on the IP phone by using the phone web user interface. Cisco - Cisco SPA508G | Administration Guide - Page 152
VPN on the Cisco SPA525G or Cisco SPA525G2 5 3. Configure the VPN user settings using the phone web user interface or on the IP phone by using the IP phone screen. Configuring the VPN on the Security Appliance This configuration is for example purposes. Specific configuration instructions are not - Cisco SPA508G | Administration Guide - Page 153
IP address of the VPN server. STEP 6 Enter the username to log in to the VPN server. STEP 7 Enter the password for the user. STEP 8 (Optional) Enter the tunnel group, if this is required by the VPN server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 154
the upper right of the IP phone screen. To view the VPN status, either: • Use the phone web user interface: - Click Admin Login and advanced. (Not applicable to the Cisco SPA525G or Cisco SPA525G2 in SPCP mode.) Click the Info tab. • Use the phone menu: - Press the Setup button. Scroll to Status and - Cisco SPA508G | Administration Guide - Page 155
profiles or updated firmware are transferred to the device by using TFTP, HTTP, or HTTPS. The Cisco IP phones accept configuration profiles in XML format, or in a proprietary binary format generated by the SIP Profile Compiler (SPC) available from Cisco. The Cisco IP phones support 256-bit - Cisco SPA508G | Administration Guide - Page 156
. Retail Provisioning The Cisco IP phone includes the web-based phone web user interface that displays internal configuration and accepts new configuration parameter values. The server also accepts a special URL command syntax for performing remote profile resync and firmware upgrade operations. In - Cisco SPA508G | Administration Guide - Page 157
. The Cisco IP phone supports a more convenient mechanism for in-house preprovisioning. With the factory default configuration, a Cisco IP phone automatically tries to resync to a specific file on a TFTP server, whose IP address is offered as one of the DHCP-provided parameters. This lets a service - Cisco SPA508G | Administration Guide - Page 158
configuration information, or to use a different VoIP service. Without the private key corresponding to a valid server certificate, the attacker is unable to establish communication with a Cisco IP phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 159
presented it. • Server's hostname-For example, provserv.domain.com. • Email address-Enter an email address so that customer support can contact you if needed. This email address is visible in the CSR. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 158 - Cisco SPA508G | Administration Guide - Page 160
Email the CSR (in zip file format) to the Cisco support person or to [email protected]. The certificate is signed by Cisco and given to you. Manually Provisioning a Phone from the Keypad Typically Cisco SPA IP phones are configured to be provisioned when first connected to the network and - Cisco SPA508G | Administration Guide - Page 161
Resync softkey. Sample Configuration File Following is a sample configuration file: Set_Local_Date_(mm/dd) "" ; Set_Local_Time_(HH/mm) "" ; Time_Zone "GMT-07:00" ; # options: GMT-12:00/GMT 00/GMT+13:00 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 160 - Cisco SPA508G | Administration Guide - Page 162
The administrator can upgrade, reboot, restart, or resync Cisco IP phones by using the phone web user interface. The administrator can also perform these tasks by using a SIP notify message. Configuration profiles are generated by using common, open-source tools that integrate with service provider - Cisco SPA508G | Administration Guide - Page 163
Periodic parameter is ignored. Resync Periodic Time in seconds between periodic resynchs. If this value is empty or zero, the device does not resync periodically. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 162 - Cisco SPA508G | Administration Guide - Page 164
Delay (seconds). A resync might cause configuration parameter values to change. This causes a firmware reboot and terminates any voice connection active at the time of the resync. Controls requests for resync operations by using a SIP NOTIFY event sent from the service provider proxy server to the - Cisco SPA508G | Administration Guide - Page 165
provisioning server. The URL in this field specifies the destination for a report and can include an encryption key. User Configurable Resync Allows a user resynch the phone from the IP phone screen. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 164 - Cisco SPA508G | Administration Guide - Page 166
Keypad for the Upgrade Rule syntax.) The default is (empty). Syslog message issued at the start of a firmware upgrade attempt. The default is $PN $MAC -- Requesting upgrade $SCHEME://$SERVIP:$PORT$PATH Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 165 - Cisco SPA508G | Administration Guide - Page 167
to upgrade firmware on a phone. The phone updates only when it is idle. The update is attempted automatically after the call is complete. To update the phone firmware, enter this command: http://phone-ip-address/admin/upgrade?protocol://servername[:port]]/firmware-path • protocol defaults to TFTP - Cisco SPA508G | Administration Guide - Page 168
reboot a Cisco IP phone by entering a command in a web browser URL field. To reboot a phone, enter the following command: http://phone-ip-address/admin/reboot • phone-ip-addr is the IP address of the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 169
4 Click Submit All Changes. General Purpose Parameters The general purpose parameters GPP_* are used as free string registers when configuring the Cisco IP phones to interact with a particular provisioning server solution. The GPP_* parameters are empty by default. They can be configured to contain - Cisco SPA508G | Administration Guide - Page 170
-top box, and VoIP-phones. The technical specifications are managed and published by the Broadband Forum. Cisco IP phones can be managed by using the protocols and standards defined in TR-069. The ACS enables bulk configuration changes and firmware updates for CPEs (IP phones). TR-069 inter operates - Cisco SPA508G | Administration Guide - Page 171
to enable CPE WAN Management Protocol (CWMP) support. Enter no to disable CWMP support such that the device does not send any Inform messages to the ACS or accept any connection requests from the ACS. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 170 - Cisco SPA508G | Administration Guide - Page 172
HTTP-based authentication of the CPE. BACKUP ACS Password Enter the backup password grants access to the ACS for the backup user. This password is used only for HTTPbased authentication of the CPE. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 171 - Cisco SPA508G | Administration Guide - Page 173
Parameters • Localizing Your IP Phone • Selecting a Display Language Call progress tone pass-through lets a user hear call progress tones (such as ringing) that are generated by the far-end network. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 172 - Cisco SPA508G | Administration Guide - Page 174
Services Scripting for Cadences, Call Progress Tones, and Ring Tones 7 Scripting for Cadences, Call Progress Tones, and Ring Tones Cisco SPA IP phones have configurable call • Total Ring Length = 60s Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 173 - Cisco SPA508G | Administration Guide - Page 175
Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones 7 Example 2: Distinctive Ring (short, -19 dBm • Frequency 2 = 440 Hz at -19 dBm Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 174 - Cisco SPA508G | Administration Guide - Page 176
Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones 7 • Number of Cadence Sections = 1 = 1 • Cadence Section 1: Section Length = 20s Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 175 - Cisco SPA508G | Administration Guide - Page 177
Configuring Regional Parameters and Supplementary Services Scripting for Cadences, Call Progress Tones, and Ring Tones 7 • Number of Segments = 4 • Segment 1: On=0.38s, Off of ring tone, such as b=2.5. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 176 - Cisco SPA508G | Administration Guide - Page 178
1: Normal Ring 60(2/4) where: • Number of Cadence Sections = 1 • Cadence Section 1: Section Length = 60 s • Number of Segments = 1 • Segment 1: On=2s, Off=4s • Total Ring Length = 60s Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 177 - Cisco SPA508G | Administration Guide - Page 179
the ring cadence under the Regional tab of the phone web user interface. If there is no matching ring tone name, or an invalid cadence value is specified, the configured Call Waiting Tone is used. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 178 - Cisco SPA508G | Administration Guide - Page 180
requests. Ranges from 0 to 255 seconds. Defaults to 30. Call Back Delay Delay after receiving the first SIP 18x response before declaring the remote end is ringing. If a busy response is received during this time, the Cisco SPA IP phones still consider the call as failed and continues to retry - Cisco SPA508G | Administration Guide - Page 181
other as yet incomplete sequences. Ranges from 0 to 64 seconds. Defaults to 3. Configuring Supplementary Services (Star Codes) The Cisco IP phones provide native support of a large set of enhanced or supplementary services (also known as star codes). A user can enter star codes (such as *21 for - Cisco SPA508G | Administration Guide - Page 182
only). • Block CID Per Call Deact (*82)-Deactivates caller ID blocking on the next outbound call (on the current call appearance only). • Block ANC Act-Blocks anonymous calls. Applies to all extensions. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 181 - Cisco SPA508G | Administration Guide - Page 183
hop that could be causing issues in VoIP calls to a subscriber. The test results can also provide audio quality scoring, that lets a service provider better understand the subscriber's experience. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 182 - Cisco SPA508G | Administration Guide - Page 184
codes internally processed by the Cisco IP phone. You can delete any * code that you do not want the call server to process. Feature Dial Services Codes: Tells the Cisco IP phone what to do when the user is listening to the first or second dial tone. You can configure one or more * codes into - Cisco SPA508G | Administration Guide - Page 185
(!). A supplementary service should be disabled if • the user has not subscribed to it • the service provider intends to support similar service by using means other than relying on the Cisco IP phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 184 - Cisco SPA508G | Administration Guide - Page 186
Configuring Regional Parameters and Supplementary Services Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 7 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) The Cisco SPA300 Series and Cisco SPA500 Series IP phones support all - Cisco SPA508G | Administration Guide - Page 187
) Caller ID CDT: Caller ID enabled CDF: Caller ID disabled 12) CW CID WDT: CWCID enabled WDF: CWCID disabled 13) Block Anonymous call BAT: Block anonymous call enabled BAF: Block anonymous call disabled Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 186 - Cisco SPA508G | Administration Guide - Page 188
-band (OOB) DTMF signal from the network side. Does not affect DTMF transmission. Defaults to -16. • DTMF Playback Length: Local DTMF playback duration in milliseconds. Affects only OOB. Defaults to .1. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 187 - Cisco SPA508G | Administration Guide - Page 189
boost. NOTE On the Cisco SPA525G2, when using the Mobile Link line (through the Bluetoothenabled mobile phone), the local user can hear a double tone (echo) when pressing digits (DTMF tones) and engaged on a call. This can happen with certain mobile phones that have the option to play locally the - Cisco SPA508G | Administration Guide - Page 190
. • SIP Messages-Each SIP message (request or response) sent to the phone could contain a Date header with the current time information. If the header is present, the phone uses it to set its clock. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 189 - Cisco SPA508G | Administration Guide - Page 191
Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone 7 • Manual Setup-The time and date can be entered manually by using the IP phone screen or the phone web user interface. However, this value is overwritten by the NTP time or SIP Message Date whenever they are - Cisco SPA508G | Administration Guide - Page 192
Zealand) The following example reflects the new change starting March 2007. DST starts on the second Sunday in March and ends on the first Sunday in November: start=3/8/7/02:0:0;end=11/1/7/02:0:0;save=1 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 191 - Cisco SPA508G | Administration Guide - Page 193
and downloads the dictionary from the TFTP/HTTP provisioning server indicated in the phone configuration. The dictionaries are available at the support website. See Appendix B, "Where to Go From Here," for the website location. The end user can change the language of the phone on the phone by - Cisco SPA508G | Administration Guide - Page 194
Configuring Regional Parameters and Supplementary Services Localizing Your IP Phone 7 Defaults to blank; the maximum number of characters is 512. The detailed format is as follows: serv={server ip Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 193 - Cisco SPA508G | Administration Guide - Page 195
(such as by a VPN), or other situations, dial plans can be configured on the IP phone by using the phone web user interface. For more information on using dial plans on the Cisco SPA9000, see the Cisco SPA9000 Administration Guide. See the Appendix B, "Where to Go From Here," for the location - Cisco SPA508G | Administration Guide - Page 196
dialed digits with the IP phone dial plan. (This dial plan is configured in the phone web user interface in the Voice tab, on the tab for each extension (Ext N), under the Dial Plan section.) If the phone is part of a Cisco SPA9000: 3. If the phone dial plan allows the call to process, the dialed - Cisco SPA508G | Administration Guide - Page 197
value is always prepended to the transmitted string. For example: xxxxxxxxxx When the user dials 9725550112, the number 1 is added at the beginning of the sequence; the system transmits 19725550112. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 196 - Cisco SPA508G | Administration Guide - Page 198
append the vertical code sequences entered in the regional parameter settings to the end of the dial plan. Likewise, if Enable_IP_Dialing is enabled, IP dialing is also accepted on the associated line. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 197 - Cisco SPA508G | Administration Guide - Page 199
Configuring 111) 9, xxxxxxx After a user presses 9, an external dial tone sounds. The user can enter any seven-digit number, as in a local call. Local dialing with 3-digit | 9, 011xxxxxx. | 0 | [49]11 ) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 198 - Cisco SPA508G | Administration Guide - Page 200
, separated by the pipe character. The first sequence allows a user to dial 0 for an operator. The second sequence allows the user to enter 411 for local information or 911 for emergency services. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 199 - Cisco SPA508G | Administration Guide - Page 201
on the IP phone the dial plan, the number is accepted and is screen. transmitted according to the dial plan. If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 200 - Cisco SPA508G | Administration Guide - Page 202
, a user has 9 seconds to begin dialing. If no digits are pressed within 9 seconds, the call is transmitted automatically to extension 23. Create a hotline on a line button for an extension: EXAMPLE: ( P0 ) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration - Cisco SPA508G | Administration Guide - Page 203
controls the default interdigit timers for all calls. See Resetting the Control Timers users such as sales people, who are reading the numbers from business cards and other printed materials while dialing. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 204
Configuring seconds; if no number is entered after S, the default timer of 5 seconds applies. Examples for the Interdigit call is transmitted automatically when the user dials the final digit in the sequence. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 205
phone reboots. STEP 8 If you need to configure a dial plan for any other extensions on the phone (depending on the model), click the appropriate Extension tab, enter the dial plan, and submit the changes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 206
the following procedure to reset the default timer settings for all calls. If you need to edit a timer setting only for a particular digit sequence or type of call, you can edit the dial plan. See About Dial Plans. STEP 1 Log in to the phone web user interface. STEP 2 Click Admin Login and advanced - Cisco SPA508G | Administration Guide - Page 207
the call appearance is not shared. Leaving this entry blank indicates the default value of c=r;p=d. This phone seized the call appearance in preparation for a new outbound call. Defaults to blank (c=r). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 206 - Cisco SPA508G | Administration Guide - Page 208
placed this call appearance on hold. Defaults to blank (c=r,p=s). Register Failed LED The corresponding extension has failed to register with the proxy server. Leaving this entry blank defaults to c=a. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 207 - Cisco SPA508G | Administration Guide - Page 209
are: • nb = no blink (steady on or off) • sb = slow blink (1s on and 1s off) • fb = fast blink (100ms on and 100ms off) • ud = user-defined (according to the contents of the u field) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 208 - Cisco SPA508G | Administration Guide - Page 210
engaged in a connected call on this call appearance • Local Ringing: This phone is ringing for an incoming call on this call appearance • Local Held: This phone has placed this call appearance on hold Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 209 - Cisco SPA508G | Administration Guide - Page 211
with the proxy server for the corresponding extension. • Disabled: This line key on this phone is disabled • Call Back: A call back (repeat dialing) operation is currently active on this call appearance Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 210 - Cisco SPA508G | Administration Guide - Page 212
Tab • SIP Tab • Provisioning Tab • Regional Tab • Phone Tab • Ext Tab • User Tab • Attendant Console Tab (Cisco SPA500 Series) • Attendant Console Status • Cisco SPA525G or Cisco SPA525G2-Specific Tabs Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 211 - Cisco SPA508G | Administration Guide - Page 213
. Stores information about the last reboot/refresh reasons. When the phone is reset to factory defaults, this information is deleted. For each reboot, this parameter provides a reason and a time stamp. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 212 - Cisco SPA508G | Administration Guide - Page 214
the hardware address of the Bluetooth device. Shows the name of the connected Bluetooth device. Shows if Wireless-G is enabled on the phone. Shows if the phone is connected to the wireless network. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 213 - Cisco SPA508G | Administration Guide - Page 215
Shows if a Bluetooth device is connected to the phone. Shows the hardware address of the Bluetooth device. Shows the name of the connected Bluetooth device. Shows if Wireless-G is enabled on the phone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 214 - Cisco SPA508G | Administration Guide - Page 216
application server. Populated by the Unified Communications Server; points to the authentication server. Populated by the Unified Communications Server; indicates if the DHCP address has been released. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 215 - Cisco SPA508G | Administration Guide - Page 217
Cisco SPA IP Phone Field Reference Info Tab A VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) Parameter VPN Connected Client Address Client Netmask Bytes Sent Bytes Recv Description Indicates if the phone is connected to a VPN. IP address given to the phone from the VPN server. Netmask given - Cisco SPA508G | Administration Guide - Page 218
retransmissions). SIP Bytes Sent Total number of SIP messages received (including retransmissions). SIP Messages Recv Total number of bytes of SIP messages sent (including retransmissions). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 217 - Cisco SPA508G | Administration Guide - Page 219
next registration renewal. Indicates whether the phone user has a new voice mail waiting: Yes or No. This is updated when voice mail notification is received. Port number of the SIP port mapped by NAT. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 218 - Cisco SPA508G | Administration Guide - Page 220
Cisco SPA IP Phone Field Reference Info Tab A Line/Call Status The following parameters show for each line and call on the phone. Parameter Call State Tone Encoder Decoder Type Remote Hold Callback Peer Name Peer Phone Duration Packets Sent Packets Recv Bytes Sent Bytes Recv Mapped RTP Port Media - Cisco SPA508G | Administration Guide - Page 221
Cisco SPA IP Phone Field Reference Info Tab A Parameter Round Trip Delay End System Delay Packets Lost Packet Error Loss Rate Discard Rate Burst Duration Gap Duration Description Number of milliseconds for delay in the RTP-to-RTP interface round trip. Number of milliseconds for delay in the - Cisco SPA508G | Administration Guide - Page 222
) or if it is idle. Information about the user downloaded ring tone 1: name, size, and time-stamp of the tone. Information about the user downloaded ring tone 2: name, size, and time-stamp of the tone. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 221 - Cisco SPA508G | Administration Guide - Page 223
the phone web user interface. Select yes or no from the drop-down menu. Defaults to yes. Admin Passwd Password for the administrator. Defaults to no password. User Password Password for the user. Defaults to no password. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone - Cisco SPA508G | Administration Guide - Page 224
are then designated as "na" or "ro" using provisioning files. Parameters designated as "na" will not appear on the phone interface. Parameters designated as "ro" will not be editable by the user. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 223 - Cisco SPA508G | Administration Guide - Page 225
Unit size. Default value: 1500. Duplex Mode-Choose one of the following to configure the speed/duplex for the phone Ethernet ports: • Auto • 10MBps/Duplex • 10MBps/Half • 100Mbps/Duplex • 100MBps/Half Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 224 - Cisco SPA508G | Administration Guide - Page 226
Cisco SPA IP Phone Field Reference System Tab A Power Settings (Cisco SPA500 Series or Cisco SPA300 Series Only) Parameter PoE Power Required Description Specifies the PoE power setting: Normal (default) or Maximum. When one or more attendant consoles are attached to the phone, use Maximum to - Cisco SPA508G | Administration Guide - Page 227
Cisco SPA IP Phone Field Reference System Tab A Optional Network Configuration Parameter Host Name IP phone debug information. The level of detailed output depends on the debug level parameter setting. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 228
To log SIP messages, you must set the Debug Level to at least 2. Defaults to 0. IP address or name of primary NTP server. IP address or name of secondary NTP server. Enable Bonjour networking that is used by Office Manager and Cisco Configuration Assistant to discover the Cisco IP phones. Choose yes - Cisco SPA508G | Administration Guide - Page 229
. For configuration of some switches, you might need to increase this value to a higher value for LLDP-MED to work. Configuring a delay can be important for networks that use Spanning Tree Protocol. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 228 - Cisco SPA508G | Administration Guide - Page 230
to yes to enable support for Bluetooth devices. VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) Parameter VPN Server VPN User Name VPN Password VPN Tunnel Group Connect on Bootup Description The IP address of the VPN server to which the phone connects. Username configured on the VPN server - Cisco SPA508G | Administration Guide - Page 231
to $VERSION. SIP Reg User Agent Name User-Agent name to be used in a REGISTER request. If this is not specified, the is also used for the REGISTER request. Defaults to blank. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 230 - Cisco SPA508G | Administration Guide - Page 232
> parameter. If inbound SIP requests contain normal headers, the phone substitutes those headers with compact headers (if defined by RFC-261) if parameter is set to yes. Default: no Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 231 - Cisco SPA508G | Administration Guide - Page 233
a SIP re-INVITE to the peer to hold the call. If set to no, unit will not include the c=0.0.0.0 syntax in the SDP. The unit will always include a=sendonly syntax in the SDP in either case. Defaults to yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 234
Cisco SPA IP Phone Field Reference SIP Tab A Parameter Random REG CID On Reboot Mark All AVT packets SIP TCP Port Min SIP TCP Port Max CTI Enable Caller ID Header Description If set to yes, the Cisco IP phone uses a different random call-ID for registration after the next software reboot. If set - Cisco SPA508G | Administration Guide - Page 235
phone Failed to immediately handle NOTIFY sipfrag messages. You can also configure this parameter in the configuration file: Yes Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 236
Cisco SPA IP Phone Field Reference SIP Tab A SIP Timer Values (sec) Parameter SIP T1 SIP T2 SIP T4 SIP Timer B SIP Timer F SIP Timer H SIP Timer D SIP Timer J INVITE Expires Description RFC 3261 T1 value (RTT estimate) that can range from 0 to 64 seconds. Defaults to .5 seconds. RFC 3261 T2 - Cisco SPA508G | Administration Guide - Page 237
Cisco SPA IP Phone Field Reference SIP Tab A Parameter Register Retry Intvl> when retrying REGISTER after a failure. This feature was added in Release 5.1. Defaults to blank, which disables this feature. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 238
determines the retry interval when the last Subscribe request fails. Defaults to 10. NOTE Cisco IP phones can use a RETRY-AFTER value when received from a SIP proxy server that is too busy to process a request (503 Service Unavailable message). If the response message includes a RETRY-AFTER header - Cisco SPA508G | Administration Guide - Page 239
. SIP response code that retries a backup server for the current request. Defaults to blank. Interval to wait before the SPA9000 retries registration after failing during the last registration. Defaults to blank. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration - Cisco SPA508G | Administration Guide - Page 240
Cisco SPA IP Phone Field Reference SIP Tab A RTP Parameters Parameter RTP Port Min RTP Port Max terminates the call. If value is set to 0, the SPA9000 ignores the limit on ICMP errors. Defaults to 0. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 239 - Cisco SPA508G | Administration Guide - Page 241
Cisco SPA IP Phone Field Reference SIP Tab Parameter RTCP Tx Interval A Description Interval for show it as the value (ms) in the Info section of SPA9000 web page. Defaults to 0. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 240 - Cisco SPA508G | Administration Guide - Page 242
Cisco SPA IP Phone Field Reference SIP Tab A Parameter No UDP Checksum Symmetric RTP Stats In BYE Description Select yes if you want the SPA9000 to calculate the UDP header checksum for SIP messages. Otherwise, select no. Defaults to no. Enable symmetric RTP operation. If enabled, sends RTP - Cisco SPA508G | Administration Guide - Page 243
Cisco SPA IP Phone Field Reference SIP Tab A Parameter Description AVT Dynamic Payload AVT dynamic payload type. Ranges from 96-127. Defaults to 101. INFOREQ Dynamic Payload INFOREQ dynamic payload type. Defaults to blank. G726r16 Dynamic Payload G.726-16 dynamic payload type. Ranges from - Cisco SPA508G | Administration Guide - Page 244
SDP. Defaults to G726-32. G.726-40 codec name used in SDP. Defaults to G726-40. NOTE Not applicable to Cisco SPA525G or Cisco SPA525G2 or Cisco WIP310. G.729a codec name used in SDP. Defaults to G729a. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 243 - Cisco SPA508G | Administration Guide - Page 245
menu. Defaults to no. Inserts the received parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ. Select yes or no from the drop-down menu. Defaults to no. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 246
mapping is disabled. Defaults to no. IP address or fully-qualified domain name of the STUN server to contact for NAT mapping discovery. You can use a public STUN server or set up your own STUN server. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 245 - Cisco SPA508G | Administration Guide - Page 247
Cisco SPA IP Phone Field Reference SIP Tab A Parameter EXT IP EXT RTP Port Min NAT Keep Alive Intvl Description External IP address to substitute for the actual IP address of the SPA9000 in all outgoing SIP messages. If 0.0.0.0 is specified, no IP address substitution is performed. If this - Cisco SPA508G | Administration Guide - Page 248
not work. IP address of the call control server IP. Enter the IP address for teleworkers or other scenarios where multicast does not work. The choices are: none, G.711u, or G.711a. Defaults to none. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 247 - Cisco SPA508G | Administration Guide - Page 249
Prompts the user to enter a call forwarding phone number. Defaults to 520@-19,620@-19;10(*/0/1+2). Played when a 486 RSC is received for an outbound call. Defaults to 480@-19,620@-19;10(.5/.5/1+2). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 248 - Cisco SPA508G | Administration Guide - Page 250
when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on theIP phone screen. Defaults to 985@-16,1428@-16,1777@-16;20(.380/ 0/1,.380/0/2,.380/0/3,0/4/0). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 249 - Cisco SPA508G | Administration Guide - Page 251
when an error occurs as a caller makes an outbound call. The RSC to trigger this tone is configurable on theIP phone screen. Defaults to 985@-16,1428@-16,1777@-16;20(.380/ 0/1,.380/0/2,.380/0/3,0/4/0). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 250 - Cisco SPA508G | Administration Guide - Page 252
the far end has placed the call on hold. Defaults to 600@-19*(.1/.1/1,.1/.1/1,.1/9.5/1). Played to all parties when a three-way conference call is in progress. Defaults to 350@-19;20(.1/.1/1,.1/9.7/1). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 251 - Cisco SPA508G | Administration Guide - Page 253
Cadence script for distinctive ring 1. Defaults to 60(2/4). Cadence script for distinctive ring 2. Defaults to 60(.3/.2, 1/.2,.3/4). Cadence script for distinctive ring 3. Defaults to 60(.8/.4,.8/4). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 252 - Cisco SPA508G | Administration Guide - Page 254
Cadence script for distinctive ring 7. Defaults to 60(4.5/4). Cadence script for distinctive ring 8. Defaults to 60(0.25/9.75) Cadence script for distinctive ring 9. Defaults to 60(.4/.2,.4/2). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 253 - Cisco SPA508G | Administration Guide - Page 255
Cisco SPA IP Phone Field Reference Regional Tab A Control Timer Values (sec) Parameter Reorder Delay Call Back Expires Call Back Retry Intvl Call Back Delay . Range: 0-64 seconds. Defaults to 3. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 254 - Cisco SPA508G | Administration Guide - Page 256
90. Cfwd Busy Deact Code Cancels call forwarding of busy calls. Defaults to *91. Cfwd No Ans Act Code Forwards no-answer calls to the extension specified after the activation code. Defaults to *92. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 255 - Cisco SPA508G | Administration Guide - Page 257
Code Blocks all anonymous calls. Defaults to *77. Block ANC Deact Code Removes blocking of all anonymous calls. Defaults to *87. DND Act Code Enables the do not disturb feature. Defaults to *78. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 256 - Cisco SPA508G | Administration Guide - Page 258
36. The star code used for picking up a call from the call park. Defaults to *39. The star code used for picking up a group call. Defaults to *37. The star code used for media loopback. Defaults to *03. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 257 - Cisco SPA508G | Administration Guide - Page 259
Cisco SPA IP Phone Field Reference Regional Tab A Parameter Referral Services Codes Description These codes tell the SPA9000 what to do when the user places the current call on hold and is listening to the second dial tone. One or more *code can be configured into this parameter, such as *98, or - Cisco SPA508G | Administration Guide - Page 260
Cisco SPA IP Phone Field Reference Regional Tab A Parameter Feature Dial Services Codes Description These codes tell the Cisco SPA9000 what to do when the user is listening to the first or second dial tone. One or more *code can be configured into this parameter, such as *72, or *72|*74|*67|*82, - Cisco SPA508G | Administration Guide - Page 261
@..... as usual when user dials *73. Vertical Service Announcement Codes • Service Annc (Announcement) Base Number: Defaults to blank. • Service Annc (Announcement) Extension Codes: Defaults to blank. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 260 - Cisco SPA508G | Administration Guide - Page 262
Defaults to *01722. Only one G.722 call at a time is allowed. If a conference call is placed, a SIP re-invite message is sent to switch the calls to narrowband audio. NOTE Not supported on the Cisco WIP310. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 263
to Cisco WIP310, Cisco SPA525G or Cisco SPA525G2. Makes this codec the preferred codec for the associated call. Defaults to *0172616. NOTE Not applicable to Cisco WIP310, Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 264
call. Defaults to *0272632. Prefer G726r40 Code Makes this codec the preferred codec for the associated call. Defaults to *0172640. NOTE Not applicable to Cisco WIP310, Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 265
Cisco SPA IP Phone Field Reference Regional Tab A Parameter Force G726r40 Code Prefer G729a Code Force G729a Code Description Makes this codec the only codec that can be used for the associated call. Defaults to *0272640. NOTE Not applicable to Cisco WIP310, Cisco SPA525G or Cisco SPA525G2. Makes - Cisco SPA508G | Administration Guide - Page 266
in the Time section for the Cisco SPA525G or Cisco SPA525G2. This specifies the offset from GMT to use for the local system time. NOTE Found in the Time section for the Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 265 - Cisco SPA508G | Administration Guide - Page 267
Cisco SPA IP Phone Field Reference Regional Tab A Parameter Daylight Saving Time Rule Description Enter the rule for end of the month (in other words the last occurrence of < weekday> in that month). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 266 - Cisco SPA508G | Administration Guide - Page 268
Cisco SPA IP Phone Field Reference Regional Tab A Parameter Defaults to .1. Controls the amount of amplification applied DTMF signals. Choices are OdB, 3dB, 6dB, 9dB, 12dB, 15dB, or 18dB. Defaults to 12dB. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 269
Cisco SPA IP Phone Field Reference Regional Tab A Parameter Dictionary Server Script/SCCP Dictionary Server Script (Cisco SPA525G or Cisco SPA525G2 SCCP only) d9=;x9=; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 268 - Cisco SPA508G | Administration Guide - Page 270
with Cisco SPA900 series phones. If set to UTF-8, line keys and other labels entered by using the phone web user interface containing UTF-8 characters are displayed correctly on the phone. (SIP only) Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 269 - Cisco SPA508G | Administration Guide - Page 271
hosts a voice mail service. The advantages of hosted voice mail include: • Advanced features such as voice mail to email conversion. • Calls can go to voice mail when the broadband connection is down. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 270 - Cisco SPA508G | Administration Guide - Page 272
, Text Logo, or None. Defaults to Default. NOTE Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 271 - Cisco SPA508G | Administration Guide - Page 273
of idle time before screen saver displays. NOTE Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. On the Cisco SPA525G or Cisco SPA525G2, this setting is located on the User tab. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 272 - Cisco SPA508G | Administration Guide - Page 274
parameters in this section must be appended with n, where n represents line 1, 2, 3, 4, 5 or 6. For more information on these parameters, see Configuring Lines. NOTE Does not apply to the Cisco WIP310. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 273 - Cisco SPA508G | Administration Guide - Page 275
: call pickup • sub: station name (not needed for speed dial) • ext or usr: extension or user (the usr and ext keywords are interchangeable) NOTE Not applicable to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration - Cisco SPA508G | Administration Guide - Page 276
(default) to the maximum value of 10. This parameter is not supported on the Cisco SPA501G and Cisco SPA301 phones. Also, this parameter is only supported when the phones are operating in the SIP mode. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 275 - Cisco SPA508G | Administration Guide - Page 277
the default value of c=r;p=f. The shared call appearance is in ringing on another phone. Not applicable if the call appearance is not shared. Leaving this entry blank indicates the default value of c=r;p=d. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 278
on and this call appearance is not shared. Leaving this entry blank indicates the default value of c=r;p=s. A shared trunk is in use. A shared trunk is not in service. A shared trunk has been reserved. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 277 - Cisco SPA508G | Administration Guide - Page 279
-ID service. Defaults to yes. Enable/disable secure-call service. Defaults to yes. Enable/disable call-forward-all service. Defaults to yes. Enable/disable call-forward-on-busy service. Defaults to yes. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 278 - Cisco SPA508G | Administration Guide - Page 280
Cisco SPA IP Phone Field Reference Phone Tab A Parameter Cfwd On No Ans Serv Paging Serv Call Park Serv Call Pick Up Serv ACD Login Serv Group Call Pick Up Serv Group Call Pick Up Serv ACD Ext Service Annc Serv Web Serv (Cisco SPA525G or Cisco SPA525G2 only) SMS Serv (Cisco SPA525G or Cisco - Cisco SPA508G | Administration Guide - Page 281
Series and Cisco SPA500 Series) Ring tone script for ring 12. Defaults to n=Du-dut;w=6;c=1. (Cisco SPA525G or Cisco SPA525G2) Ring tone script for ring 11. Defaults to n=Du-dut;w=file:// Ring7.raw;c=1. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 280 - Cisco SPA508G | Administration Guide - Page 282
Cisco SPA IP Phone Field Reference Phone Tab A In addition to these two ring tones, four user-configurable ring tones were added: Label Warble Low Floor Reverb Value of the w Parameter (Cisco SPA300 Series and Cisco SPA500 Series) w=7 ((Cisco SPA525G or Cisco SPA525G2)) w=file://Warble.raw ( - Cisco SPA508G | Administration Guide - Page 283
the Cisco SPA525G or Cisco SPA525G2, or the Cisco SPA501G. Applies additional input gain to the speakerphone. NOTE Does not apply to the Cisco SPA301 or Cisco SPA525G or Cisco SPA525G2 or Cisco SPA501G. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 282 - Cisco SPA508G | Administration Guide - Page 284
Cisco SPA IP Phone Field Reference Phone Tab A Multiple Paging Group Parameters You can configure a phone as part of a paging group by using a Group Paging Script. Users can then direct pages to specific groups of phones. A phone can be part of no more than two paging groups, and user can page a - Cisco SPA508G | Administration Guide - Page 285
.com. NOTE Not applicable to the Cisco SPA301 or Cisco SPA501G. Name of the directory. Displays on the user phone as a directory choice. NOTE Not applicable to the Cisco SPA301 or Cisco SPA501G. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 284 - Cisco SPA508G | Administration Guide - Page 286
. • In the Optional Network Configuration section, under Domain, enter the Lightweight Directory Access Protocol (LDAP) domain. NOTE Does not apply to the Cisco WIP310, Cisco SPA301, or Cisco SPA501G. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 285 - Cisco SPA508G | Administration Guide - Page 287
cn)->Users->Domain), an example of the client DN follows: cn="David Lee",dc=users,dc=cv2bu,dc=com Enter the username for a credentialed user on the LDAP server. Enter the password for the LDAP username. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 286 - Cisco SPA508G | Administration Guide - Page 288
Cisco SPA IP Phone Field Reference Phone Tab A Parameter Description LDAP Search Base Specify a starting point in the directory Customized filter for the searched item. Can be blank if not needed. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 287 - Cisco SPA508G | Administration Guide - Page 289
LDAP Number Mapping field. For example, 555 1212 would become 9555 1212. If you do not manipulate the number in this fashion, a user can use the Edit Dial feature to edit the number before dialing out. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 288 - Cisco SPA508G | Administration Guide - Page 290
Cisco SPA IP Phone Field Reference Phone Tab A XML Service The Cisco SPA300 Series and Cisco SPA500 Series IP phones support XML services, such as an XML Directory Service or other XML applications. (Not applicable to the Cisco SPA301 or the Cisco SPA501G.) Parameter XML Directory Service Name - Cisco SPA508G | Administration Guide - Page 291
or Cisco SPA525G2 only) Hold Key List Softkeys that display when one or more calls are on hold. (Cisco SPA525G or Cisco SPA525G2only) Ringing Key List Softkeys that display when a call is incoming. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 290 - Cisco SPA508G | Administration Guide - Page 292
a configuration profile, the Line parameters must be appended with the appropriate numeral to indicate the line to which the setting applies. For example: [1] to specify line one [2] to specify line two Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 291 - Cisco SPA508G | Administration Guide - Page 293
Cisco SPA IP Phone Field Reference Ext Tab A General Line Enable: To enable this line for service, select yes. Otherwise, select no. Defaults to yes. Share Line Appearance Parameter Share Ext Shared User ID Subscription Expires Restrict MWI Monitor User ID (Cisco SPA300 Series, Cisco SPA500 - Cisco SPA508G | Administration Guide - Page 294
Cisco SPA IP Phone Field Reference Ext Tab A NAT Settings Parameter NAT Mapping Enable NAT Keep Alive Enable NAT Keep Alive Msg NAT Keep Alive Dest Description To use externally mapped IP addresses and SIP/ RTP ports in SIP messages, select yes. Otherwise, select no. Defaults to no. To send the - Cisco SPA508G | Administration Guide - Page 295
Cisco SPA IP Phone Field Reference Ext Tab A Network Settings Parameter SIP TOS/DiffServ Value SIP CoS Value RTP TOS/DiffServ Value RTP CoS Value Network Jitter Level Jitter Buffer Adjustment Description TOS/DiffServ field value in UDP IP packets carrying a SIP message. Defaults to 0x68. CoS - Cisco SPA508G | Administration Guide - Page 296
Cisco SPA IP Phone Field Reference Ext Tab A SIP Settings Parameter Description SIP Transport Select from UDP, TCP, or TLS. Defaults to UDP. SIP Port Port number of the SIP message listening and transmission port. Defaults to 5060. SIP 100REL Enable To enable the support of 100REL SIP - Cisco SPA508G | Administration Guide - Page 297
all SIP messages in full text except REGISTER requests/responses. full excl. OPT|NTFY|REG-Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. Defaults to none. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide - Cisco SPA508G | Administration Guide - Page 298
wishes to block his caller-id. Defaults to yes. NOTE Not applicable to the Cisco WIP310. Set G729annexb Configure G.729 Annex B settings. NOTE Not applicable to Cisco SPA525G or Cisco SPA525G2. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 297 - Cisco SPA508G | Administration Guide - Page 299
Cisco SPA IP Phone Field Reference Ext Tab A Parameter Voice Quality Report Address Description For configuration of a SIP event package, SIP PUBLISH, that enables the collection and reporting of metrics that measure the quality for VoIP sessions. Voice call quality information derived from RTCP- - Cisco SPA508G | Administration Guide - Page 300
Cisco SPA IP Phone Field Reference Ext Tab A Call Feature Settings Parameter Blind Attn-Xfer Enable MOH Server Message Waiting Auth Page Description Enables the IP phone to perform an attended transfer operation by ending the current call leg and performing a blind transfer of the other call leg - Cisco SPA508G | Administration Guide - Page 301
of a subscription to a voice mail server. Reserved feature. Specifies whether to enable a SIP-B feature regarding the sending of a Notify to the phone when a call is forwarded elsewhere. Defaults to No. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 300 - Cisco SPA508G | Administration Guide - Page 302
Cisco SPA IP Phone Field Reference Ext Tab A Parameter CFWD Notifier User ID with Domain (Cisco SPA300 Series) Device Feature Sync Description Typically, this field is configured with the SIP proxy information. When this field is set to yes, the IP phone will show the Caller ID followed by domain - Cisco SPA508G | Administration Guide - Page 303
Cisco SPA IP Phone Field Reference Ext Tab A Proxy and Registration Parameter Proxy Outbound Proxy Use Outbound Proxy Description SIP proxy server and port number set by the Service Provider for all outbound requests. For example: 192.168.2.100:6060. SIP Outbound Proxy Server where all outbound - Cisco SPA508G | Administration Guide - Page 304
response. Defaults to 60. If enabled, the user does not have to be registered with the proxy to answer calls. Defaults to no. Whether to use DNS SRV lookup for Proxy and Outbound Proxy. Defaults to no. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 303 - Cisco SPA508G | Administration Guide - Page 305
, the list contains proxies ranked by weight and priority. If you select Based on SRV, the phone uses normal, then inspects the port number based on the first listed proxy port. Defaults to Normal. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 304 - Cisco SPA508G | Administration Guide - Page 306
Cisco SPA IP Phone Field Reference Ext Tab A Subscriber Information Parameter Display Name User ID Password Use Auth ID Auth ID Mini Certificate SRTP Private Key Description Display name for caller ID. Extension number for this line. Password for this line. Defaults to blank. To use the - Cisco SPA508G | Administration Guide - Page 307
Cisco SPA IP Phone Field Reference Ext Tab A Audio Configuration A codec resource is considered as allocated if it has been included in the SDP codec list of an active call, even though it eventually might not be the one chosen for the connection. So, if the G.729a codec is enabled and included in - Cisco SPA508G | Administration Guide - Page 308
supported on the Cisco SPA525G or Cisco SPA525G2 or Cisco WIP310. L16 Enable To enable the use of the L16 codec, select yes. Otherwise, select no. Defaults to yes. NOTE Cisco SPA525G or Cisco SPA525G2 only. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration - Cisco SPA508G | Administration Guide - Page 309
, or AVT+INFO. InBand sends DTMF using the audio path. AVT sends DTMF as AVT events. INFO uses the SIP INFO method. Auto uses InBand or AVT based on the outcome of codec negotiation. Defaults to Auto. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 308 - Cisco SPA508G | Administration Guide - Page 310
the preferred codec only. When set to List All, the Cisco IP phone responds listing all the codecs that the phone supports. The default value is Default, or to respond with the preferred codec only. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 309 - Cisco SPA508G | Administration Guide - Page 311
to guarantee support for two simultaneous G.723/G.726 codecs. Dial Plan Script The default dial plan script for each line is as follows: (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[29]xxxxxx|xxxxxxxxxxxx.). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 310 - Cisco SPA508G | Administration Guide - Page 312
this line. The default is (xx.) (*xx|[3469]11|0|00|[29]xxxxxx|1xxx[29]xxxxxxS0|xxxxxxxxxxxx.) The dial plan syntax is expanded in the Cisco SPA IP phones to allow the designation of three parameters to be used with a specific gateway: • uid- authentication user-id • pwd-authentication password - Cisco SPA508G | Administration Guide - Page 313
from the phone web user interface on the Cisco WIP310. Speed dial configuration for the Cisco WIP310 is done on the IP phone screen. Speed Dial 2 through 9: Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. Defaults to blank. See the respective phone user guides for the - Cisco SPA508G | Administration Guide - Page 314
Cisco SPA IP Phone Field Reference User Tab A Supplementary Services The Cisco SPA9000 provides native support of a large set of enhanced or supplementary services. All of these services are optional. A supplementary service should be disabled if the user has not subscribed to it or the service - Cisco SPA508G | Administration Guide - Page 315
Cisco SPA IP Phone Field Reference User Tab A Handset Volume Headset Volume Bluetooth Volume Sets the default volume for the handset. Sets the default volume for the headset. Volume of the Bluetooth device. NOTE Applies to the Cisco SPA525G or Cisco SPA525G2 only. Screen (Cisco SPA525G or Cisco - Cisco SPA508G | Administration Guide - Page 316
" section on page 48. Select from Default, Download BMP Picture, or None. Defaults to Default. For more information, see the "Configuring Phone Information and Display Settings" section on page 48. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 315 - Cisco SPA508G | Administration Guide - Page 317
Enables or disables the second Cisco Attendant Console unit (each IP phone can have up to two Cisco Attendant Consoles attached). Selects the type of server used (Cisco SPA9000, BroadSoft, or Asterisk). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 316 - Cisco SPA508G | Administration Guide - Page 318
buttons on the Cisco SPA500S are returned to off, all the keys become orange. The IP phone must be rebooted after the test is completed. The star code used for picking up a ringing call. Defaults to *98. Automatically configures Busy Lamp Field (BLF) subscriptions for all users on a monitored list - Cisco SPA508G | Administration Guide - Page 319
of the software. Name assigned to each key (1-32). Function enabled for each key (1-32). Extension assigned to each key (1-32). Displays the subscribe URI configured for each key (1-32). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 318 - Cisco SPA508G | Administration Guide - Page 320
Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs A Cisco SPA525G or Cisco SPA525G2-Specific Tabs The tabs described in this section appear on the Cisco SPA525G or Cisco SPA525G2. Wi-Fi Enable or disable the Wireless-G service on the phone from this tab. Parameter - Cisco SPA508G | Administration Guide - Page 321
from the list. Click Scan for Bluetooth Devices to locate Bluetooth devices in the area. Found devices are shown with the type of device, MAC address, and device name. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 320 - Cisco SPA508G | Administration Guide - Page 322
Cisco SPA IP Phone Field Reference Cisco SPA525G or Cisco SPA525G2-Specific Tabs A Personal Address Book Address book for the phone. For more information, see the respective Cisco Small Business IP Phone User Guide. Call History Displays the call history for the phone. To change the information - Cisco SPA508G | Administration Guide - Page 323
/US/support/ tsd_cisco_small_business _support_center_contacts.html Cisco Small Business Firmware Downloads www.cisco.com/cisco/web/download/ index.html Select a link to download firmware for Cisco Small Business Products. No login is required. Product Documentation Cisco SPA300 Series IP Phones - Cisco SPA508G | Administration Guide - Page 324
cisco.com/web/partners/sell/smb www.cisco.com/smb NOTE For older Cisco IP phone models, such as the Cisco SPA9XX, see the Cisco SPA9XX Phone Administration Guide on cisco.com. This guide covers only the Cisco SPA300 Series IP phones, Cisco SPA500 Series IP phones, and the Cisco Cisco WIP310. Cisco - Cisco SPA508G | Administration Guide - Page 325
Document revised May 2012 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their
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 |
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Cisco Small Business
SPA300 Series, SPA500 Series, and WIP310
IP Phones Models SPA301, SPA303, SPA501G,
SPA502G, SPA504G, SPA508G, SPA509G, SPA512G,
SPA514G, SPA525G, SPA525G2, and WIP310
ADMINISTRATION
GUIDE