Coby CT-P8700 Operation Guide - Page 15

Maintenance, Troubleshooting

Page 15 highlights

CARE AND MAINTENANCE Your CT-P8700 telephone has been designed to give years of trouble-free service. It is a sensitive electronic instrument. To assure its longevity, please read the following maintenance instructions. 1.Keep the CT-P8700 away from heat as high temperatures can shorten the life of the electrical components and distort or melt its plastic parts. 2.The CT-P8700 should be kept free of dust and moisture. If it gets wet, wipe it dry immediately. Liquids can contain minerals that can corrode electronic circuits. 3.Handle your CT-P8700 gently and carefully. Dropping it can cause serious damage to circuitry, or the plastic case, which may result in malfunction. 4.Do not use any type of chemical or any abrasive powder to clean the cabinet. Use only mild detergents on a soft, damp cloth to clean the CT-P8700 telephone. 5.The CT-P8700 has built-in surge protection circuits that meet or exceed FCC requirements. However, an incident such as a lightning strike at or near the telephone lines, could cause serious damage. 6.If the CT-P8700 is installed in an area with frequent or severe electrical storms, it is suggested that the telephone be disconnected during these storms or that additional surge suppression equipment be added to the installation. 7.In the case of trouble with the telephone, do not attempt to repair the telephone yourself. It is the responsibility of users requiring service to report the need for service to our Service Department. They will make the necessary arrangements for repair or replacement. 8.If you should have any questions about the operation of your CT-P8700 telephone, you may contact COBY ELECTRONICS CORP. customer service dept. for technical assistance. 9.Please register your product on www.cobyusa.com TROUBLESHOOTING No dial tone/phone will not dial out. • Check that the AC power adapter is plugged into a working AC power outlet. • Check all telephone cord connections or try another wall jack. • Do a basic reset of the phone: Disconnect the phone from the wall and remove the battery. Leave for 30 minutes and then re-install as instructed by the manual. Can't hear the ring signal. • Check the ringer volume controls; at the lowest level the ring may not be heard. While on a call, you hear another call on the line or experience radio frequency interference. • Switch channels to a clear channel. • Check the wiring for bad connections. • Do not use this phone within 20 feet of a working microwave. The microwave produces frequencies in this range which may cause interference. This interference is normal for all 2.4GHz phones and should not be considered a product defect. The caller's name and/or phone number does not appear on the display. • Make sure you have subscribed to Caller ID service from your local telephone company and that service has been activated. • Caller ID service may not work when the phone is connected to a Private Branch Exchange(PBX). • The caller has requested that their phone number be suppressed from Caller ID service, or caller ID service is not available in their area. " Private " or " Unavailable " will appear on the display. • You answered the call before Caller ID data was displayed, which usually occurs after the first ring. New Call/Message Waiting Indicator doesn't work properly. • Make sure you have subscribed to voice mail compatible with "FSK" type signaling (check with your local phone company). Verify that both the "On" and "Off" signals are activated. If your voice mail product from the local phone company does not support "FSK" signalling, you may use this feature as a New Call Indicator only. Can't receive or make phone calls. • Check if the phone is set to the correct type of service, either Tone of Pulse.

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CARE
AND
MAINTENANCE
Your
CT
-P8700
telephone
has
been
designed
to
give
years
of
trouble
-free
service.
It
is
a
sensitive
electronic
instrument.
To
assure
its
longevity,
please
read
the
following
maintenance
instructions.
1.Keep
the
CT
-P8700
away
from
heat
as
high
temperatures
can
shorten
the
life
of
the
electrical
components
and
distort
or
melt
its
plastic
parts.
2.The
CT
-P8700
should
be
kept
free
of
dust
and
moisture.
If
it
gets
wet,
wipe
it
dry
immediately.
Liquids
can
contain
minerals
that
can
corrode
electronic
circuits.
3.Handle
your
CT
-P8700
gently
and
carefully.
Dropping
it
can
cause
serious
damage
to
circuitry,
or
the
plastic
case,
which
may
result
in
malfunction.
4.Do
not
use
any
type
of
chemical
or
any
abrasive
powder
to
clean
the
cabinet.
Use
only
mild
detergents
on
a
soft,
damp
cloth
to
clean
the
CT
-P8700
telephone.
5.The
CT
-P8700
has
built-in
surge
protection
circuits
that
meet
or
exceed
FCC
requirements.
However,
an
incident
such
as
a
lightning
strike
at
or
near
the
telephone
lines,
could
cause
serious
damage.
6.If
the
CT
-P8700
is
installed
in
an
area
with
frequent
or
severe
electrical
storms,
it
is
suggested
that
the
telephone
be
disconnected
during
these
storms
or
that
additional
surge
suppression
equipment
be
added
to
the
installation.
7.In
the
case
of
trouble
with
the
telephone,
do
not
attempt
to
repair
the
telephone
yourself.
It
is
the
responsibility
of
users
requiring
service
to
report
the
need
for
service
to
our
Service
Department.
They
will
make
the
necessary
arrangements
for
repair
or
replacement.
8.If
you
should
have
any
questions
about
the
operation
of
your
CT
-P8700
telephone,
you
may
contact
COBY
ELECTRONICS
CORP.
customer
service
dept.
for
technical
assistance.
9.Please
register
your
product
on
www.cobyusa.com
TROUBLESHOOTING
No
dial
tone/phone
will
not
dial
out.
Check
that
the
AC
power
adapter
is
plugged
into
a
working
AC
power
outlet.
Check
all
telephone
cord
connections
or
try
another
wall
jack.
Do
a
basic
reset
of
the
phone:
Disconnect
the
phone
from
the
wall
and
remove
the
battery.
Leave
for
30
minutes
and
then
re
-install
as
instructed
by
the
manual.
Can't
hear
the
ring
signal.
Check
the
ringer
volume
controls;
at
the
lowest
level
the
ring
may
not
be
heard.
While
on
a
call,
you
hear
another
call
on
the
line
or
experience
radio
frequency
interference.
Switch
channels
to
a
clear
channel.
Check
the
wiring
for
bad
connections.
Do
not
use
this
phone
within
20
feet
of
a
working
microwave.
The
microwave
produces
frequencies
in
this
range
which
may
cause
interference.
This
interference
is
normal
for
all
2.4GHz
phones
and
should
not
be
considered
a
product
defect.
The
caller's
name
and/or
phone
number
does
not
appear
on
the
display.
Make
sure
you
have
subscribed
to
Caller
ID
service
from
your
local
telephone
company
and
that
service
has
been
activated.
Caller
ID
service
may
not
work
when
the
phone
is
connected
to
a
Private
Branch
Exchange(PBX).
The
caller
has
requested
that
their
phone
number
be
suppressed
from
Caller
ID
service,
or
caller
ID
service
is
not
available
in
their
area.
"
Private
"
or
"
Unavailable
"
will
appear
on
the
display.
You
answered
the
call
before
Caller
ID
data
was
displayed,
which
usually
occurs
after
the
first
ring.
New
Call/Message
Waiting
Indicator
doesn't
work
properly.
Make
sure
you
have
subscribed
to
voice
mail
compatible
with
"FSK"
type
signaling
(check
with
your
local
phone
company).
Verify
that
both
the
"On"
and
"Off"
signals
are
activated.
If
your
voice
mail
product
from
the
local
phone
company
does
not
support
"FSK"
signalling,
you
may
use
this
feature
as
a
New
Call
Indicator
only.
Can't
receive
or
make
phone
calls.
Check
if
the
phone
is
set
to
the
correct
type
of
service,
either
Tone
of
Pulse.