Coby MP815-4G User Manual - Page 40

The buttons do not work., I cannot transfer files to the player., There is no sound during playback.

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Page 40 highlights

English Troubleshooting The buttons do not work.  Ensure that the Hold switch is disengaged.  Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try again. I cannot transfer files to the player.  Ensure that your computer is running a supported operating system.  If using a USB extension cable, ensure that it is se- curely attached to the player and the PC, or try using another USB cable.  If you have connected the player through a USB hub, try connecting the player directly to your computer.  Ensure that the player's memory capacity is not full.  Ensure that the Hold switch is disengaged. There is no sound during playback.  Check the volume level.  Ensure that the headphones are attached securely to the player. The sound quality of the music is poor.  Try playing the file on your computer. If the sound quality is still poor, try downloading the file again or re-encoding the file yourself. Page 40 Coby Electronics Corporation

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Page 40
Coby Electronics Corporation
English
Troubleshooting
The buttons do not work.
Ensure that the Hold switch is disengaged.
±
Reset the player (use a paper clip to gently press the
±
Reset button on the rear of the player) and try again.
I cannot transfer files to the player.
Ensure that your computer is running a supported
±
operating system.
If using a USB extension cable, ensure that it is se-
±
curely attached to the player and the PC, or try using
another USB cable.
If you have connected the player through a USB hub,
±
try connecting the player directly to your computer.
Ensure that the player’s memory capacity is not full.
±
Ensure that the Hold switch is disengaged.
±
There is no sound during playback.
Check the volume level.
±
Ensure that the headphones are attached securely to
±
the player.
The sound quality of the music is poor.
Try playing the file on your computer. If the sound
±
quality is still poor, try downloading the file again or
re-encoding the file yourself.