Compaq 12XL500 Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 57

Solving Minor Problems, Solving Battery Pack/Gauge Problems

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Presario 1200XL Series Model XL300, XL300A, and XL300B Solving Minor Problems Some minor problems and possible solutions are outlined in the following tables. If the problem appears related to a software application, check the documentation provided with the software. Solving Audio Problems A common audio problem and solution is listed in the following table. Problem Notebook does not beep after the PowerOn Self-Test (POST). Solving Audio Problems Probable Cause Solution This is typical; it indicates successful completion of the Power-On Self-Test (POST). No action is required. Solving Battery Pack/Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Problem Computer won't turn on when battery pack is inserted and power cord is unplugged. Solving Battery Pack/Gauge Problems Probable Cause Solution(s) Battery pack is discharged. • Connect the Notebook to an external power source and charge the battery pack. OR • Replace the battery pack with a fully charged battery pack. Check the battery connectors on the system board to verify that they are evenly spaced and not bent or broken. 20 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES

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20 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
Presario 1200XL Series
Model XL300, XL300A, and XL300B
Solving Minor Problems
Some minor problems and possible solutions are outlined in the following tables. If the
problem appears related to a software application, check the documentation provided with
the software.
Solving Audio Problems
A common audio problem and solution is listed in the following table.
Solving Battery Pack/Gauge Problems
Some common causes and solutions for battery pack problems are listed in the following
table. The "Solving Power Problems" section in this chapter may also be applicable.
Solving Audio Problems
Problem
Probable Cause
Solution
Notebook does not
beep after the Power-
On Self-Test (POST).
This is typical; it indicates
successful completion of the
Power-On Self-Test (POST).
No action is required.
Solving Battery Pack/Gauge Problems
Problem
Probable Cause
Solution(s)
Computer won°t turn
on when battery pack
is inserted and power
cord is unplugged.
Battery pack is discharged.
•
Connect the Notebook to an
external power source and
charge the battery pack.
OR
•
Replace the battery pack with a
fully charged battery pack.
Check the battery connectors on
the system board to verify that
they are evenly spaced and not
bent or broken.