Compaq 310400-001 Compaq Armada 3500 Series Reference Guide - Page 139

From the Windows 95, My Computer.

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Solving Diskette Drive Problems Continued Problem Possible Cause Solution Diskette drive cannot Diskette is not read a diskette formatted or is formatted incorrectly. If you are running Windows 95: 1. From the Windows 95 desktop, double-click on My Computer. 2. Click on 3½ Floppy 3. Click File Æ Format. 4. Fill in the appropriate information, then click Start. If you are running Windows NT, format the diskette by entering format a: at the system prompt. You are using the wrong type of diskette for the drive. Use the correct diskette type. Error message appears while information is writing to diskette drive Diskette was removed while drive light was on. Diskette or files may be damaged. Recopy the information onto a new or reformatted diskette. CAUTION: You should maintain an up-to-date backup of your hard drive at all times in case of errors or failures. 16-8 Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc

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16-8
Troubleshooting
Writer: Lorise Fazio
Saved by: J Abercrombie
Saved date: 12/08/98 4:55 PM
Part Number: 310296-002
File name: Ch16.doc
Solving Diskette Drive Problems
Problem
Possible Cause
Solution
Diskette drive cannot
read a diskette
Diskette is not
formatted or is
formatted
incorrectly.
If you are running
Windows 95:
1. From the Windows 95
desktop, double-click on
My Computer.
2. Click on 3½ Floppy
3. Click File
˘
Format.
4. Fill in the appropriate
information, then click
Start.
If you are running Windows
NT, format the diskette by
entering
format a:
at the
system prompt.
You are using the
wrong type of
diskette for the
drive.
Use the correct diskette
type.
Error message
appears while
information is writing
to diskette drive
Diskette was
removed while drive
light was on.
Diskette or files may be
damaged. Recopy the
information onto a new or
reformatted diskette.
CAUTION:
You should maintain an up-to-date backup of your hard drive at all
times in case of errors or failures.