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Compaq Presario CQ42-400 Notebook Essentials - Windows 7 - Page 4

Warranty Information, Hewlett-Packard, POD, Via G. Di Vittorio

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Warranty Information You may find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and/or in the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy from www.hp.com/go/orderdocuments or write to: North America: Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 Please include your product number, warranty period (found on your serial number label), name and postal address.

Section	Page
NBE_online_cover.pdf	2
Windows Users	2
Linux Users	2
Subscription Services for Business Notebook	2
End User License Agreement (EULA)	3
Contacting Customer Support	3
Serial Number Label Information	3
Warranty Information	4
Windows 7	7
TouchPad	7
Connecting to the Internet	7
Protecting your computer from viruses	8
Finding Help and Support	8
Finding the user guides	8
Identifying installed software and hardware	8
Identifying the Windows desktop features	11
Creating recovery discs	13
Protecting the computer	13
Protecting your computer from viruses	13
Protecting your system files	13
Protecting the computer from power surges	14
Using the computer safely	14
Connecting to the Internet	15
Choosing the type of Internet access available	15
Choosing an ISP	16
Connecting to an existing wireless network	17
Setting up a wireless network	17
Step 1: Purchase high-speed Internet service	18
Step 2: Purchase and install a wireless router	18
Step 3: Configure the computer to connect to the wireless network	18
Connecting to a wired network	19
Installing additional hardware and software	20
Installing hardware	20
Locating and installing software	20
Updating the software installed on the computer	20
Turning off the computer	21
Troubleshooting resources	23
Quick troubleshooting	23
The computer is unable to start up	23
The computer screen is blank	23
Software is functioning abnormally	24
The computer is on but is not responding	24
The computer is unusually warm	24
An external device is not working	25
The wireless network connection is not working	25
Creating recovery discs	27
Backing up your information	28
Using Windows Backup and Restore	29
Using system restore points	29
Performing a recovery	30
Recovering using the recovery discs	30
Recovering using the partition on the hard drive	31
Operating environment	33
Input power	33
Cleaning the display	35
Cleaning the TouchPad and keyboard	35

Match case Limit results 1 per page

Warranty Information

You may find the expressly provided HP Limited Warranty applicable to your product in the

start menu on your PC and/or in the CD/DVD provided in the box. Some countries/regions

may provide a printed HP Limited Warranty in the box. In countries/regions where the

warranty is not provided in printed format, you may request a printed copy from

www.hp.com/go/orderdocuments

or write to:

North America:

Hewlett Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

Europe, Middle East, Africa:

Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

Asia Pacific:

Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

Please include your product number, warranty period (found on your serial number label),

name and postal address.