Compaq Presario R4000 HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 49

Flowchart 2.13-No OS Loading, Diskette Drive

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Troubleshooting Flowchart 2.13-No OS Loading, Diskette Drive OS not loading from diskette drive. Y Reseat diskette drive. OS loading? Done N Y Nonsystem disk message? N N Boot from another device? Y N Diskette drive enabled in the Setup utility? Y Y Is diskette drive boot order correct? N N Bootable diskette in drive? Install bootable diskette and reboot notebook. Y Go to "Flowchart 2.17-Nonfunctioning Device." Enable drive and cold boot notebook. Check diskette for system files. Try different diskette. Y Replace the following components Nonsystem individually, retesting disk error? after each replacement: N ■ Diskette drive ■ System board Y Reset the notebook. Refer to OS loading? Done Section 1.2, "Resetting the N Notebook," for instructions. Change boot priority using the Setup utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-21

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Troubleshooting
Maintenance and Service Guide
2–21
Flowchart 2.13—No OS Loading, Diskette Drive
Replace the following
components
individually, retesting
after each
replacement:
■
Diskette drive
■
System board
Done
Y
N
Reseat
diskette drive.
OS not loading
from
diskette drive.
Done
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
OS
loading?
Nonsystem
disk message?
Bootable
diskette
in drive?
Install bootable
diskette and
reboot notebook.
Check diskette
for system files.
Try different
diskette.
Nonsystem
disk error?
OS
loading?
Boot
from another
device?
Enable drive
and cold boot
notebook.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Diskette
drive enabled
in the Setup
utility?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Reset the notebook.
Refer to
Section 1.2,
“Resetting the
Notebook,”
for
instructions.