Compaq Presario R4000 HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 53
Flowchart 2.17-Nonfunctioning Device
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Troubleshooting Flowchart 2.17-Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to "Flowchart 2.9-No Operating System (OS) Loading." N Device boots properly? Y Done Replace diskette drive. Done Maintenance and Service Guide 2-25
Troubleshooting
Maintenance and Service Guide
2–25
Flowchart 2.17—Nonfunctioning Device
Done
Any physical
device detected?
Y
N
Unplug the nonfunctioning device from the notebook
and inspect cables and plugs for bent or broken pins
or other damage.
Reseat
device.
Clear
CMOS.
Done
Fix or
replace
broken item.
Nonfunctioning
device.
Reattach device.
Close notebook,
plug in power,
and reboot.
Device
boots
properly?
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
Device
boots
properly?
Replace hard drive.
Replace diskette
drive.
Replace NIC.
If integrated NIC,
replace system
board.
Y
N
Y
N