Compaq Presario R4000 HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 - Page 52
Flowchart 2.16-No Audio, Part 2 - audio driver
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Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio Y board and speaker connections Audio? Done in notebook (if applicable). N Replace the following components individually, retesting after each replacement: ■ Internal speakers. ■ Audio board (if applicable). ■ System board. 2-24 Maintenance and Service Guide
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Y
N
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
Reload
audio drivers.
Audio
driver in OS
configured?
Audio?
Y
Y
Y
N
N
N
Correct
drivers for
application?
Connect to
external
speaker.
Load drivers and
set configuration
in OS.
Audio?
Done
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Replace the following components individually,
retesting after each replacement:
■
Internal speakers.
■
Audio board (if applicable).
■
System board.