Compaq ProLiant 1000 Compaq Survey Utility - Page 12

ECG075/0798 WHITE PAPER (cont.) ... CONCLUSION Compaq Survey Utility was developed to address customer requirements for improved serviceability and increased server availability. Survey Utility addresses these needs by providing on-line access to the critical information required to resolve service cases quickly. By automatically collecting and storing comprehensive hardware and software configuration snapshots, Survey Utility removes much of the time and effort that administrators and service providers had to spend to collect the relevant information for different sources. Survey Utility has eliminated the need to use a combination of on-line and off-line tools and generate multiple reports. Comprehensive hardware and operating system configuration information is required to resolve service issues quickly. With Compaq Survey Utility all of this information is gathered and stored quickly, within a single source file. Different formats of reports can be generated depending on the needs of the user. At the same time, the information can be accessed in a number of ways, making Compaq Survey Utility a flexible tool. Compaq Survey Utility helps deliver Compaq's commitment to continue improving the serviceability and availability of Compaq servers. 12