Dell Alienware 34 Curved QD OLED Gaming AW3423DWF Alienware AW3423DWF Monitor - Page 88
Troubleshooting, Pixel, Refresh, Panel Refresh, Specific symptoms, What you experience
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Specific symptoms What you experience Possible solutions Screen flickering There are some noticeable flickering in the displayed pictures • Use the native resolution of your monitor (3440 x 1440 at 60 Hz) or higher refresh rate. • If the variable refresh rate (VRR) of your device is turned on, turn off variable refresh rate (VRR). • If you are using an NVIDIA graphics card and G-Sync is turned on, turn off G-Sync. • If you are using an AMD graphics card and Free-Sync is turned on, turn off Free-Sync. • Update the graphics card driver and firmware to the latest version. • Change the cable connecting the monitor to the computer. A defective cable can cause the signal to break while being transmitted across the wire. • Check the surroundings. Electromagnetic fields can cause screen flickering. If there is another device plugged into the same power strip as the monitor, try to remove it. Image retention Faint shadow from the • Set the screen to turn off after a from a static image static image displayed few minutes of screen idle time. left on the monitor appears on the screen These can be adjusted in for a long period of Windows Power Options or time Mac Energy Saver setting. Unevenness in Visible spots (bright luminance or color or dark) or lines or of the screen images Mura appear on the screen • Alternatively, use a dynamically changing screensaver. • Perform the function of Pixel Refresh or Panel Refresh. For more information, see OLED Panel Maintenance. 88 | Troubleshooting