Dell Alienware 500Hz Gaming AW2524H Alienware AW2524H Monitor Users Guide - Page 72
Brightness/Contrast, Quality and Pixel Policy, see Dell support
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Common symptoms Missing pixels What you experience LCD screen has spots Stuck-on pixels LCD screen has bright spots Brightness problems Picture too dim or too bright Geometric distortion Horizontal/ vertical lines Screen not centered correctly Screen has one or more lines Synchronization Screen is problems scrambled or appears torn Possible solutions • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines. • Cycle power On-Off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/pixelguidelines. • Reset the monitor to factory settings. • Adjust brightness and contrast controls in the Brightness/Contrast menu. Reset the monitor to factory settings. • Reset the monitor to factory settings. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. 72 | Troubleshooting