Dell Alienware 500Hz Gaming AW2524H Alienware AW2524H Monitor Users Guide - Page 77

Troubleshooting, NVIDIA ULMB, Factory Reset, Specific symptoms, What you, experience

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Specific symptoms What you experience Possible solutions Screen flickering There are some • Use the native resolution of your noticeable monitor (1920 x 1080 at 60 Hz) or flickering in the higher refresh rate. displayed pictures • If the variable refresh rate (VRR) of your computer is turned on, turn off variable refresh rate (VRR) through the computer graphics setting. • If the NVIDIA ULMB of your device is turned on, turn off NVIDIA ULMB by performing Factory Reset. • If you are using an NVIDIA graphics card and G-SYNC is turned on, turn off G-SYNC. • If you are using an AMD graphics card and FreeSync is turned on, turn off FreeSync. • Update the graphics card driver and firmware to the latest version. • Change the cable connecting the monitor to the system. A defective cable can cause the signal to break while being transmitted across the wire. • Check the surroundings. Electromagnetic fields can cause screen flickering. If there is another device plugged into the same power strip as the monitor, try to remove it. Troubleshooting | 77

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Troubleshooting
|
77
Screen flickering
There are some
noticeable
flickering in the
displayed
pictures
•
Use the native resolution of your
monitor (1920 x 1080 at 60 Hz) or
higher refresh rate.
•
If the variable refresh rate (VRR) of
your computer is turned on, turn off
variable refresh rate (VRR) through
the computer graphics setting.
•
If the
NVIDIA ULMB
of your device
is turned on, turn off
NVIDIA ULMB
by performing
Factory Reset
.
•
If you are using an NVIDIA graphics
card and G-SYNC is turned on, turn
off G-SYNC.
•
If you are using an AMD graphics
card and FreeSync is turned on, turn
off FreeSync.
•
Update the graphics card driver and
firmware to the latest version.
•
Change the cable connecting the
monitor to the system. A defective
cable can cause the signal to break
while being transmitted across the
wire.
•
Check the surroundings.
Electromagnetic fields can cause
screen flickering. If there is another
device plugged into the same power
strip as the monitor, try to remove it.
Specific symptoms
What you
experience
Possible solutions