Dell Alienware 500Hz Gaming AW2524H Alienware AW2524H Monitor Users Guide - Page 73

Troubleshooting, Preset, Modes, Custom, Color, Common, symptoms, What you, experience

Get Dell Alienware 500Hz Gaming AW2524H PDF manuals and user guides View all Dell Alienware 500Hz Gaming AW2524H manuals
Add to My Manuals
Save this manual to your list of manuals

Page 73 highlights

Common symptoms Safety related issues Intermittent problems Missing color Wrong color What you experience Possible solutions Visible signs of • Do not perform any troubleshooting smoke or sparks steps. • Contact Dell immediately. Monitor • Ensure that the video cable connecting malfunctions on the monitor to the computer is and off connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. Picture missing color • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Picture color not • Change the settings of the Preset good Modes in the Game menu OSD depending on the application. • Adjust R/G/B value under Custom Color in the Game menu OSD. • Run the built-in diagnostics. Troubleshooting | 73

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
Troubleshooting
|
73
Safety related
issues
Visible signs of
smoke or sparks
•
Do not perform any troubleshooting
steps.
•
Contact Dell
immediately.
Intermittent
problems
Monitor
malfunctions on
and off
•
Ensure that the video cable connecting
the monitor to the computer is
connected properly and is secure.
•
Reset the monitor to factory settings.
•
Perform monitor self-test feature check
to determine if the intermittent problem
occurs in self-test mode.
Missing color
Picture missing
color
•
Perform monitor self-test feature check.
•
Ensure that the video cable connecting
the monitor to the computer is
connected properly and is secure.
•
Check for bent or broken pins in the
video cable connector.
Wrong color
Picture color not
good
•
Change the settings of the
Preset
Modes
in the
Game
menu OSD
depending on the application.
•
Adjust R/G/B value under
Custom
Color
in the
Game
menu OSD.
•
Run the built-in diagnostics.
Common
symptoms
What you
experience
Possible solutions