Dell Alienware 500Hz Gaming AW2524H Alienware AW2524H Monitor Users Guide - Page 74
Product specific problems, Options or Mac Energy Saver setting.
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Product specific problems Specific symptoms What you experience Possible solutions Screen image is too Image is Reset the monitor to factory settings. small centered on screen, but does not fill entire viewing area Cannot adjust the monitor with the joystick OSD does not appear on the screen Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. No input signal when user controls are pressed No picture, the • Check the signal source. Ensure that LED light is the computer is not in the power white saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. • Reset the computer or video player. The picture does not The picture • Due to different video formats fill the entire screen cannot fill the (aspect ratio), the monitor may height or width display in full screen. of the screen • Run the built-in diagnostics. Image retention Faint shadow • Set the screen to turn off after a few from a static image from the static minutes of screen idle time. These can left on the monitor image displayed be adjusted in Windows Power for a long period of appears on the Options or Mac Energy Saver setting. time screen • Alternatively, use a dynamically changing screensaver. 74 | Troubleshooting