Dell Dimension 4700 Owner's Manual

Dell Dimension 4700 Manual

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  • Dell Dimension 4700 | Owner's Manual - Page 1
    Dell™ Dimension™ 4700 Series Service Tag floppy drive light* power light power button CD or DVD drive activity light CD or DVD eject button floppy drive eject button* hard-drive activity light USB 2.0 connectors (2) power connector voltage selection switch serial connector integrated VGA video
  • Dell Dimension 4700 | Owner's Manual - Page 2
    For a complete list of abbreviations and acronyms, see the Dell Dimension Help file. To access the help file, see page 9. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Information in this document is
  • Dell Dimension 4700 | Owner's Manual - Page 3
    to a Network Adapter 15 Network Setup Wizard 16 Connecting to the Internet 16 Setting Up Your Internet Connection 16 Copying CDs and DVDs 17 How to Copy a CD or DVD 18 Using Blank CD-Rs and CD-RWs 18 Helpful Tips 19 Hyper-Threading 19 2 Solving Problems Troubleshooting Tips 21 Battery
  • Dell Dimension 4700 | Owner's Manual - Page 4
    Power Problems 30 Printer Problems 31 Scanner Problems 32 Sound and Speaker Problems 33 No sound from speakers 33 No sound from headphones 34 Video and Monitor Problems 34 If the screen is blank 34 If the screen is difficult to read 35 3 Advanced Troubleshooting Diagnostic Lights 37 Dell
  • Dell Dimension 4700 | Owner's Manual - Page 5
    Reinstalling Drivers 43 Restoring Your Operating System 43 Using Microsoft Windows XP System Restore 43 Using Dell PC Restore by Symantec 45 Resolving Software and Hardware Incompatibilities 46 4 Removing and Installing Parts Before You Begin 47 Recommended Tools 47 Turning Off Your Computer
  • Dell Dimension 4700 | Owner's Manual - Page 6
    CD or DVD Drive 85 Battery 88 Replacing the Computer Cover 89 A Appendix Specifications 91 System Setup 95 Overview 95 Entering System Setup 96 System Setup Options 97 Boot Sequence 100 Clearing Forgotten Passwords 101 Clearing CMOS Settings 102 Dell Technical Support Policy (U.S. Only
  • Dell Dimension 4700 | Owner's Manual - Page 7
    FCC Notices (U.S. Only 103 Class A 104 Class B 104 FCC Identification Information 105 Contacting Dell 105 Index 123 Contents 7
  • Dell Dimension 4700 | Owner's Manual - Page 8
    8 Contents
  • Dell Dimension 4700 | Owner's Manual - Page 9
    , tools, troubleshooting information, and links to online support resources • Warranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find it Here Dell Solution Center On your Windows desktop Dell™ Product Information Guide • How
  • Dell Dimension 4700 | Owner's Manual - Page 10
    , such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates • Reference - Computer documentation, product specifications, and white papers Windows Help and
  • Dell Dimension 4700 | Owner's Manual - Page 11
    , including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or you purchased your computer, the cable may arrive in the computer box. Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1
  • Dell Dimension 4700 | Owner's Manual - Page 12
    www.dell.com | support.dell.com USB connector on computer USB printer cable USB connector on printer Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see page 47). NOTICE: For best results, use a 3-m (10-ft) or shorter
  • Dell Dimension 4700 | Owner's Manual - Page 13
    Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver instructions located in the Product Information Guide. NOTE: If you are connecting two monitors that have VGA connectors, you must have the optional DVI adapter
  • Dell Dimension 4700 | Owner's Manual - Page 14
    www.dell.com | support.dell.com 2 Connect one of the monitors to the VGA (blue) connector on the back of the computer. 3 Connect the other monitor to the optional DVI adapter and connect the DVI adapter to the DVI (white) connector on the back of the computer. optional DVI adapter DVI (white)
  • Dell Dimension 4700 | Owner's Manual - Page 15
    connect the monitor(s) or television, turn on the computer. The Microsoft® Windows® desktop displays on the primary monitor. 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, both monitors display the same image. • In extended desktop mode, you can drag objects
  • Dell Dimension 4700 | Owner's Manual - Page 16
    www.dell.com | support.dell.com Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All
  • Dell Dimension 4700 | Owner's Manual - Page 17
    DVD/CD-RW combo drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs
  • Dell Dimension 4700 | Owner's Manual - Page 18
    problems, check for available software patches at the Sonic support website at support.sonic.com. Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell™ computers ! 2 Click either the audio tab or the data tab
  • Dell Dimension 4700 | Owner's Manual - Page 19
    computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft® Windows® XP Service on the Dell Support website at support.dell.com. Setting Up and Using Your Computer 19
  • Dell Dimension 4700 | Owner's Manual - Page 20
    www.dell.com | support.dell.com 20 Setting Up and Using Your Computer
  • Dell Dimension 4700 | Owner's Manual - Page 21
    have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 88). If the battery still does not work properly, contact Dell (see page 105). Drive Problems CAUTION: Before you begin any of the
  • Dell Dimension 4700 | Owner's Manual - Page 22
    www.dell.com | support.dell.com TEST THE DRIVE - • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I S K - See the Dell Dimension Help file. To access
  • Dell Dimension 4700 | Owner's Manual - Page 23
    Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE:
  • Dell Dimension 4700 | Owner's Manual - Page 24
    | support.dell.com VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab
  • Dell Dimension 4700 | Owner's Manual - Page 25
    you want to use first. O P E R A T I N G S YS T E M N O T F O U N D - Contact Dell (see page 105). IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. ENSURE THAT THE CABLE FOR THE IEEE
  • Dell Dimension 4700 | Owner's Manual - Page 26
    www.dell.com | support.dell.com Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Shut down
  • Dell Dimension 4700 | Owner's Manual - Page 27
    and then reinstall the program. A program is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - The Program Compatibility Wizard configures power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Solving Problems 27
  • Dell Dimension 4700 | Owner's Manual - Page 28
    Ensure that you are following the memory installation guidelines (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 91. • Run the Dell Diagnostics (see page 40). 28 Solving Problems
  • Dell Dimension 4700 | Owner's Manual - Page 29
    Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. C L E A N T H E M O U S E - See the Dell Dimension Help file for instructions on cleaning the mouse. To access the help file, see page 9. CHECK THE
  • Dell Dimension 4700 | Owner's Manual - Page 30
    page 46. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G - See "Diagnostic Lights" on page
  • Dell Dimension 4700 | Owner's Manual - Page 31
    cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: If you need technical assistance
  • Dell Dimension 4700 | Owner's Manual - Page 32
    , follow the safety instructions located in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer. C H E C K T H E S C A N N E R D O C U M E N T A T I O N - See the scanner documentation for setup and troubleshooting information
  • Dell Dimension 4700 | Owner's Manual - Page 33
    in this section, follow the safety instructions located in the Product Information Guide. No sound from speakers NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off
  • Dell Dimension 4700 | Owner's Manual - Page 34
    the volume is turned up and that the sound is not muted. Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: See the monitor documentation for troubleshooting procedures. If the
  • Dell Dimension 4700 | Owner's Manual - Page 35
    R C E S - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the
  • Dell Dimension 4700 | Owner's Manual - Page 36
    www.dell.com | support.dell.com 36 Solving Problems
  • Dell Dimension 4700 | Owner's Manual - Page 37
    Advanced Troubleshooting Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (
  • Dell Dimension 4700 | Owner's Manual - Page 38
    www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD Problem Description Memory modules are detected, but a memory failure has occurred. A possible graphics card failure has occurred. A possible floppy or hard drive failure has occurred. Suggested Resolution • If you have one memory
  • Dell Dimension 4700 | Owner's Manual - Page 39
    and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 46). 4 If the problem persists, contact Dell (see page 105
  • Dell Dimension 4700 | Owner's Manual - Page 40
    .dell.com | support.dell.com Light Pattern ABCD ABCD Problem Description Another failure has occurred. The computer is in a normal operating condition after POST. Suggested Resolution • Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive
  • Dell Dimension 4700 | Owner's Manual - Page 41
    Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 105). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for
  • Dell Dimension 4700 | Owner's Manual - Page 42
    source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 42 Advanced Troubleshooting
  • Dell Dimension 4700 | Owner's Manual - Page 43
    installed the new driver. Restoring Your Operating System You can restore your operating system in the following ways: • Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore by Symantec restores your hard drive to the
  • Dell Dimension 4700 | Owner's Manual - Page 44
    set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver
  • Dell Dimension 4700 | Owner's Manual - Page 45
    deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using PC Restore. To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top
  • Dell Dimension 4700 | Owner's Manual - Page 46
    www.dell.com | support.dell.com Enabling System Restore If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance and
  • Dell Dimension 4700 | Owner's Manual - Page 47
    that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced by performing the removal procedure in reverse
  • Dell Dimension 4700 | Owner's Manual - Page 48
    the safety instructions located in the Product Information Guide. CAUTION: service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell computer, perform the following steps before you begin working inside the computer. 1 Turn off your computer
  • Dell Dimension 4700 | Owner's Manual - Page 49
    Front and Back View of the Computer Front View 10 1 2 9* 3* 8 4 7 6 5 *On computers with an optional floppy drive. Removing and Installing Parts 49
  • Dell Dimension 4700 | Owner's Manual - Page 50
    "Power Problems" on page 30. 9 floppy-drive activity light The floppy drive light is on when the computer reads data from or writes data to the floppy drive. Wait until this light turns off before you remove the floppy disk from the drive. (On computers with an optional floppy drive.) 10 Service
  • Dell Dimension 4700 | Owner's Manual - Page 51
    Back View 22 21 20 19 18 17 16 15 14 13* 12* 11* *Not present on all computers 1 2 3 4 5 6 7 8* 9 10* Removing and Installing Parts 51
  • Dell Dimension 4700 | Owner's Manual - Page 52
    , plug it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 37. Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect
  • Dell Dimension 4700 | Owner's Manual - Page 53
    device, such as a handheld device, to the serial port. 21 voltage selection switch See the safety instructions located in the Product Information Guide for more (may not be available on information. all computers) 22 power connector Insert the power cable. Removing and Installing Parts 53
  • Dell Dimension 4700 | Owner's Manual - Page 54
    www.dell.com | support.dell.com Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet
  • Dell Dimension 4700 | Owner's Manual - Page 55
    section, see the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. release lever* CD or DVD drive floppy drive hard drive power supply system board *May
  • Dell Dimension 4700 | Owner's Manual - Page 56
    www.dell.com | support.dell.com System Board Components main power connector (J3J1) standby power light CR3J1 memory module connectors (1, 2, 3, 4) fan connector CPU FAN) (J1F1) floppy drive connector (FLOPPY) (J4J1) IDE drive connector (PRI-IDE) J6J1) clear CMOS jumper (CLR CMOS) (J8J3)
  • Dell Dimension 4700 | Owner's Manual - Page 57
    can increase your computer memory by installing memory modules on the system board. Your Dell Dimension™ computer supports DDR2 memory. For additional information on the type of memory supported by your computer, see "Memory" on page 91. DDR Memory Overview DDR2 memory modules should be installed
  • Dell Dimension 4700 | Owner's Manual - Page 58
    in DIMM connectors 1 and 2 or DIMM connectors 3 and 4. Addressing Memory With 4-GB Configurations Your computer supports a maximum of 4 GB of memory when you use four 1-GB DIMMs. Current operating systems, such as Microsoft® Windows® XP, can only use a maximum of 4 GB of address space; however
  • Dell Dimension 4700 | Owner's Manual - Page 59
    securing clips (2) connector 4 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the
  • Dell Dimension 4700 | Owner's Manual - Page 60
    www.dell.com | support.dell.com 6 Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 Right-click the My Computer icon and
  • Dell Dimension 4700 | Owner's Manual - Page 61
    Your Dell™ computer provides the following slots for PCI and PCI Express cards: • Two card, see "Removing a PCI Card" on page 63. If you are replacing a card, remove the current driver for the card from the operating system. If you are installing or replacing a PCI Express card, see "Installing a
  • Dell Dimension 4700 | Owner's Manual - Page 62
    www.dell.com | support.dell.com CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 3 Align the cutout on the bottom of the
  • Dell Dimension 4700 | Owner's Manual - Page 63
    a network cable, first plug the cable into the network wall jack and then plug it into the computer. 6 Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. 7 Remove the card's driver from the operating system. Removing and Installing Parts 63
  • Dell Dimension 4700 | Owner's Manual - Page 64
    dell.com | support.dell.com 8 If you removed a sound card: a Enter system setup (see page 96), select Audio Controller, and then change the setting to On. b Connect external audio devices to the audio connectors on the computer a card, remove the current driver for the card from the operating
  • Dell Dimension 4700 | Owner's Manual - Page 65
    create a card-slot opening. Then continue with step 4. securing screw filler bracket 3 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. If your card includes a retention mechanism, remove the top of the
  • Dell Dimension 4700 | Owner's Manual - Page 66
    www.dell.com | support.dell.com tab top of retention mechanism filler bracket x16 card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical
  • Dell Dimension 4700 | Owner's Manual - Page 67
    about the card's cable connections. NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 10 Close the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on. Removing and Installing Parts 67
  • Dell Dimension 4700 | Owner's Manual - Page 68
    www.dell.com | support.dell.com 11 If you installed a sound card: a Enter system setup (see page 96), select Audio Controller, and then change the setting to Off. b Connect external audio devices to the sound card's connectors. Do not connect external audio devices to the microphone, speaker/
  • Dell Dimension 4700 | Owner's Manual - Page 69
    the audio connectors on the computer back panel. 10 If you removed an add-in network connector: a Enter system setup (see page 96), select Network Controller, and then change the setting to On. b Connect the network cable to the integrated connector on the computer back panel. 11 Install any drivers
  • Dell Dimension 4700 | Owner's Manual - Page 70
    www.dell.com | support.dell.com Removing the Front Panel 1 Follow the procedures in "Before You Begin" on page 47. 2 Remove the computer cover (see page 54). 3 Release and remove the front panel: a If your computer has a release lever, push the release lever to release the top tab. b Reach inside
  • Dell Dimension 4700 | Owner's Manual - Page 71
    Removing the Front-Panel Insert 1 Press in the two insert tabs. tabs (2) insert 2 Push out the front-panel insert. Removing and Installing Parts 71
  • Dell Dimension 4700 | Owner's Manual - Page 72
    www.dell.com | support.dell.com Reattaching the Front Panel 1 Reattach the front panel to the side hinges. side hinges (3) front panel 2 Rotate the front panel until it snaps onto the front of the computer. Drives Your computer supports a combination of these devices: • Up to two hard drives •
  • Dell Dimension 4700 | Owner's Manual - Page 73
    in your upgrade kit for information on configuring devices for the cable select setting. Connecting Drive Cables When you install a drive, you connect two cables-a DC power cable and a data cable-to the back of the drive and to the system board. Some drives may also have an audio connector; one
  • Dell Dimension 4700 | Owner's Manual - Page 74
    www.dell.com | support.dell.com Power Cable Connector power input connector power cable Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug
  • Dell Dimension 4700 | Owner's Manual - Page 75
    Removing a Hard Drive 1 Disconnect the power and data cables from the drive and from the system board. data cable power cable 2 Remove the hard drive bracket from the computer: a Remove the bracket-securing screws for the hard drive. b Remove the bracket for the hard drive from the computer.
  • Dell Dimension 4700 | Owner's Manual - Page 76
    www.dell.com | support.dell.com hard drive bracket-securing screw hard drive-securing screws (3) drive bracket bracket-securing screw 3 If you are replacing the hard drive, remove the drive from the bracket: a Remove the hard drive-securing screws. b Remove the hard drive from the bracket. 76
  • Dell Dimension 4700 | Owner's Manual - Page 77
    so that it is flush with the bracket for the additional hard drive. c Replace the bracket-securing screws. 6 Connect a power cable to the drive. 7 Connect the data cable to the drive and to the system board (see page 56). 8 Close the computer cover (see page 89). Removing and Installing Parts 77
  • Dell Dimension 4700 | Owner's Manual - Page 78
    ), and update the appropriate Drive option. 13 Exit system setup, and restart the computer. 14 Partition and logically format your drive before you proceed to the next step. See the documentation for your operating system for instructions. 15 Test the hard drive by running the Dell Diagnostics (see
  • Dell Dimension 4700 | Owner's Manual - Page 79
    6 If you are replacing the additional hard drive, remove the drive from the bracket: a Remove the hard drive-securing screws. b Remove the hard drive from the bracket. drive slots (2) bracket tabs (2) front computer frame bracket-securing screw drive bracket bracket-securing screw NOTICE: Ground
  • Dell Dimension 4700 | Owner's Manual - Page 80
    www.dell.com | support.dell.com additional hard drive drive slots (2) bracket tabs (2) front computer frame bracket-securing screw drive bracket bracket-securing screw 8 Reinstall the existing hard drive into the computer in front of the additional drive (see page 77). 9 Connect a power cable to
  • Dell Dimension 4700 | Owner's Manual - Page 81
    the back of the floppy drive and from the system board (see page 56). power cable data cable 2 Remove the floppy drive bracket from the computer: a Remove the bracket-securing screw for the floppy drive. b Remove the bracket for the floppy drive from the computer. Removing and Installing Parts 81
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    www.dell.com | support.dell.com securing screws (4) top bracket screw drive bracket floppy drive 3 Remove the floppy drive from the bracket: a Remove all four drive-securing screws (two on each side). b Remove the floppy drive from the bracket. Installing a Floppy Drive 1 Remove the floppy drive
  • Dell Dimension 4700 | Owner's Manual - Page 83
    turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 11 Enter system setup (see page 96) and update the appropriate Diskette Drive option. 12 Verify that your computer works correctly by running the Dell Diagnostics
  • Dell Dimension 4700 | Owner's Manual - Page 84
    www.dell.com | support.dell.com Removing a CD/DVD Drive 1 Disconnect the power, audio, and CD/DVD drive cables from the back of the drive and from the system board. data cable power cable 2 Remove the CD/DVD drive securing screw. 3 Slide the drive forward and remove it from the drive bay.
  • Dell Dimension 4700 | Owner's Manual - Page 85
    , and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 12 Enter system setup (see page 96) and select the appropriate Drive option. 13 Verify that your computer works correctly by running Dell Diagnostics (see
  • Dell Dimension 4700 | Owner's Manual - Page 86
    www.dell.com | support.dell.com drive alignment screws (2) NOTE: Some computers come with only two extra alignment screws; others come with four. You only need two alignment screws for this procedure. 3 Gently slide the drive into place in the drive bay. securing screw drive extra alignment
  • Dell Dimension 4700 | Owner's Manual - Page 87
    cable from the CD or DVD drive in the upper drive bay and connect its middle data connector to the new drive. power cable first CD/DVD connector (primary drive) second CD/DVD connector (secondary drive) 8 Reattach the front panel (see page 72). 9 Replace the computer cover (see page 89). NOTICE: To
  • Dell Dimension 4700 | Owner's Manual - Page 88
    dell.com | support.dell.com Battery CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer information after turning on the computer, replace the
  • Dell Dimension 4700 | Owner's Manual - Page 89
    computer. 7 Connect your computer and devices to electrical outlets, and turn instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way. Gently pull the power cables toward you so that they do not get caught underneath the drives
  • Dell Dimension 4700 | Owner's Manual - Page 90
    www.dell.com | support.dell.com 90 Removing and Installing Parts
  • Dell Dimension 4700 | Owner's Manual - Page 91
    Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) Intel® Pentium® 4 with HT Technology NOTE: Not all Pentium 4 processors support Hyper-Threading technology. 16 KB 1-MB (displayed
  • Dell Dimension 4700 | Owner's Manual - Page 92
    www.dell.com | support.dell.com Computer Information (continued) NIC System Clock integrated network interface capable of 10/100 communication. 800 -MHz data rate Video Type integrated or PCI Express Audio Type ADI 1980 AC97 Codec Expansion Bus Bus type PCI 2.2 PCI Express x1 and PCI
  • Dell Dimension 4700 | Owner's Manual - Page 93
    Floppy drive CD Audio Fan PCI 2.2 PCI Express x1 PCI Express x16 Telephony (TAPI) one 3.5-inch drive bay two 5.25-inch drive bays Serial ATA drives, floppy drive, USB memory devices, CD drive, CD-RW drive, DVD drive, DVD-RW drive, and DVD and CD-RW combo drive two bays for 1-inch high hard drives
  • Dell Dimension 4700 | Owner's Manual - Page 94
    amber indicates an internal power problem (see "Power Problems" on page 30). Hard-drive access light green Link integrity light (on integrated network adapter) green light - A good connection exists between a 10-Mbps network and the computer. orange light - A good connection exists between
  • Dell Dimension 4700 | Owner's Manual - Page 95
    configuration information after you add, change, or remove any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Before you use system setup, it is recommended that you write
  • Dell Dimension 4700 | Owner's Manual - Page 96
    www.dell.com | support.dell.com Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your
  • Dell Dimension 4700 | Owner's Manual - Page 97
    Info CPU Info Memory Info Date/Time Boot Sequence Drives Diskette Drive Drives 0 through 3 Drive Controller Onboard Devices NIC Controller Audio Controller USB Lists system information such as the computer name, the BIOS version number and date, system tags, and other system-specific information
  • Dell Dimension 4700 | Owner's Manual - Page 98
    of system memory to be reserved for the onboard video controller. If your computer's processor supports Hyper-Threading, this options appears in the Options List. • Bypass - Your computer does not test or change the current acoustics mode setting. • Quiet (default) - The hard drive operates at
  • Dell Dimension 4700 | Owner's Manual - Page 99
    state where the power is reduced or turned off for most components, however, system memory remains active. Maintenance CMOS Defaults This setting restores the computer's factory-installed default settings. Event Log Displays the system event log. BIOS Update After downloading a new version of
  • Dell Dimension 4700 | Owner's Manual - Page 100
    hard drive. If no operating system is on the drive, the computer generates an error message. • CD Drive - The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating system, the computer generates an error message. • USB Flash Device - Insert the memory
  • Dell Dimension 4700 | Owner's Manual - Page 101
    the current boot only. For example, if you are booting to a USB memory key, highlight USB Flash Device and press . NOTE: To boot to Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1
  • Dell Dimension 4700 | Owner's Manual - Page 102
    and monitor to electrical outlets, and turn them on. 5 After the Microsoft® Windows® desktop appears on your computer, shut down the computer. (see page 47). 6 Turn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the computer power cable from the electrical outlet, and
  • Dell Dimension 4700 | Owner's Manual - Page 103
    customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware
  • Dell Dimension 4700 | Owner's Manual - Page 104
    dell.com | support.dell.com Once you have determined your system's FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell accordance with the manufacturer's instruction manual, may cause interference with
  • Dell Dimension 4700 | Owner's Manual - Page 105
    access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country
  • Dell Dimension 4700 | Owner's Manual - Page 106
    : www.dell.com.ar International Access Code: 00 E-mail: [email protected] Country Code: 54 City Code: 11 E-mail for desktop and portable computers: [email protected] E-mail for servers and EMC: [email protected] Customer Care Tech Support Tech Support Services Sales Aruba
  • Dell Dimension 4700 | Owner's Manual - Page 107
    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Barbados General Support Belgium (Brussels) Website: support.euro.dell.com International Access Code: 00 Country Code: 32 City Code: 2 E-mail for French Speaking Customers: support.euro.dell.com
  • Dell Dimension 4700 | Owner's Manual - Page 108
    Code: 86 City Code: 592 Colombia Costa Rica Department Name or Service Area, Website and E-Mail Address Sales, Customer Support, and Technical Support Technical Support website: support.dell.com.cn Technical Support E-mail: [email protected] Technical Support Fax Technical Support (Dimension
  • Dell Dimension 4700 | Owner's Manual - Page 109
    Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support Technical Support Fax Customer Care Customer Care Fax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): [email protected] E-mail Support (desktop
  • Dell Dimension 4700 | Owner's Manual - Page 110
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: [email protected] Country Code: 358 City Code:
  • Dell Dimension 4700 | Owner's Manual - Page 111
    Accounts Customer Care Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales Fax General Support General Support General Support Area Codes, Local Numbers, and Toll-Free
  • Dell Dimension 4700 | Owner's Manual - Page 112
    | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: [email protected] Country Code: 852 Technical Support (Dimension™ and
  • Dell Dimension 4700 | Owner's Manual - Page 113
    Country (City) International Access Code Country Code City Code Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Jamaica Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small
  • Dell Dimension 4700 | Owner's Manual - Page 114
    Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.com International Access Code: 001 Technical Support (servers) Country Code: 81 Technical Support outside of Japan (servers) City Code: 44 Technical Support (Dimension
  • Dell Dimension 4700 | Owner's Manual - Page 115
    ) Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Technical Support (PowerEdge and PowerVault) Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers
  • Dell Dimension 4700 | Owner's Manual - Page 116
    .com E-mail (Australia): [email protected] Technical Support (for desktop and portable computers) Technical Support (for servers and storage) Home and Small Business Government and Business Sales Fax General Support 116 Appendix Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384
  • Dell Dimension 4700 | Owner's Manual - Page 117
    Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 [email protected] E-mail Support (desktop computers): nor_support@dell
  • Dell Dimension 4700 | Owner's Manual - Page 118
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address St. Lucia General Support St. Vincent and the Grenadines General Support Singapore (Singapore) Technical Support (Dimension and Inspiron)
  • Dell Dimension 4700 | Owner's Manual - Page 119
    Country Code: 886 Technical Support (portable and desktop computers) Technical Support (servers and storage) Corporate Sales Thailand International Access Code: 001 Country Code: 66 Technical Support (Optiplex, Latitude, and Precision) Technical Support (PowerEdge and PowerVault) Customer Service
  • Dell Dimension 4700 | Owner's Manual - Page 120
    www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Trinidad/Tobago Turks and Caicos Islands U.K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Uruguay Department Name or Service Area, Website and E-Mail Address Area Codes,
  • Dell Dimension 4700 | Owner's Manual - Page 121
    -433-9014 International Access Code: 011 AutoTech (portable and desktop computers) toll-free: 1-800-247-9362 Country Code: 1 Consumer (Home and Home Office) Technical Support toll-free: 1-800-624-9896 Customer Service toll-free: 1-800-624-9897 DellNet™ Service and Support toll-free: 1-877
  • Dell Dimension 4700 | Owner's Manual - Page 122
    www.dell.com | support.dell.com 122 Appendix
  • Dell Dimension 4700 | Owner's Manual - Page 123
    , 9 support site, 10 Dell support policy, 103 diagnostic lights, 37 diagnostics lights, 37, 52 display. See monitor documentation Dell Dimension Help file, 9 Dell Solution Center, 9 End User License Agreement, 9 ergonomics, 9 Finding Information, 9 online, 10 Product Information Guide, 9 regulatory
  • Dell Dimension 4700 | Owner's Manual - Page 124
    connection, setting up, 16 problems, 23 K keyboard connector, 53 problems, 26 L labels Microsoft Windows, 10 Service Tag, 10, 50 lights back of computer, 37 CD/DVD drive activity, 50 diagnostic, 37, 52 floppy drive activity, 50 hard drive activity, 50 power, 50 M memory 4-GB configurations, 58 DDR2
  • Dell Dimension 4700 | Owner's Manual - Page 125
    21 blue screen, 27 CD drive, 22 problems (continued) CD-RW drive, 22 computer crashes, 26-27 computer stops responding, 26 diagnostic lights, 37 drives, 21 DVD drive, 22 e-mail, 23 error messages, 24 general, 26 hard drive, 23 IEEE 1394, 25 internet, 23 keyboard, 26 memory, 28 modem, 23 monitor is
  • Dell Dimension 4700 | Owner's Manual - Page 126
    diagnostic lights, 37 Hardware Troubleshooter, 46 Help and Support Center, 10 restore to previous state, 43 tips, 21 TV connect to computer, 13-14, 53 V video connector, 52-53 problems, 34 voltage selection switch, 53 volume adjusting, 33 W warranty information, 9 Windows XP Device Driver
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www.dell.com | support.dell.com
Dell™ Dimension™ 4700 Series
*On computers with a floppy drive.
CD or DVD drive
activity light
CD or DVD eject button
floppy drive light*
floppy drive eject button*
hard-drive activity light
power button
power light
USB 2.0 connectors (2)
Service Tag
headphones
PCI card (2), PCI Express x1 card (1),
PCI Express x16 card (1) slots
keyboard connector
USB 2.0 connectors (6)
microphone connector
line-out connector
serial connector
voltage selection switch
power connector
center/LFE connector
integrated VGA video connector
mouse connector
line-in connector
parallel connector
network adapter connector
diagnostic lights (4)
VGA video connector*
cover latch
surround connector
optional sound card connector*
TV-OUT connector*
DVI video connector*
*Not present on
all computers.