Dell E6500 Quick Reference Guide - Page 41

S.M.A.R.T error - bios

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ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T - The computer failed to complete the start routine three consecutive times for the same error (see "Contacting Dell" on page 65 for assistance). CMOS CHECKSUM ERROR - Possible motherboard failure or RTC battery low. Replace battery. See your Service Manual at support.dell.com or see "Contacting Dell" on page 65 for assistance. CPU FAN FAILURE - Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com. HA R D -DISK DRIVE FAILURE - Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance. HA R D -D I S K D R I V E R E A D F A I L U R E - Possible hard drive failure during harddrive start test (see "Contacting Dell" on page 65 for assistance). KEYBOARD FAILURE - Keyboard failure or keyboard cable loose. N O B O O T D E V I C E AVAILABLE - No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct see your Service Manual at support.dell.com). N O T I M E R T I C K I N T E R R U P T - A chip on the system board might be malfunctioning or motherboard failure (see "Contacting Dell" on page 65 for assistance). USB OVER CURRENT ERROR - Disconnect the USB device. Use external power source for the USB device. NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M - S.M.A.R.T error, possible hard drive failure. This feature can be enabled or disabled in BIOS setup. Troubleshooting 41

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Troubleshooting
41
A
LERT
! P
REVIOUS
ATTEMPTS
AT
BOOTING
THIS
SYSTEM
HAVE
FAILED
AT
CHECKPOINT
[
NNNN
]. F
OR
HELP
IN
RESOLVING
THIS
PROBLEM
,
PLEASE
NOTE
THIS
CHECKPOINT
AND
CONTACT
D
ELL
T
ECHNICAL
S
UPPORT
—
The computer failed
to complete the start routine three consecutive times for the same error (see
"Contacting Dell" on page 65 for assistance).
CMOS
CHECKSUM
ERROR
—
Possible motherboard failure or RTC battery low.
Replace battery. See your
Service Manual
at
support.dell.com
or see
"Contacting Dell" on page 65 for assistance.
CPU
FAN
FAILURE
—
Processor fan failure. Replace processor fan. See your
Service Manual
at
support.dell.com
.
H
ARD
-
DISK
DRIVE
FAILURE
—
Possible hard drive failure during hard drive
POST. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for
assistance.
H
ARD
-
DISK
DRIVE
READ
FAILURE
—
Possible hard drive failure during hard-
drive start test (see "Contacting Dell" on page 65 for assistance).
K
EYBOARD
FAILURE
—
Keyboard failure or keyboard cable loose.
N
O
BOOT
DEVICE
AVAILABLE
—
No bootable partition on hard drive, or the
hard drive cable is loose, or no bootable device exists.
•
If the hard drive is your boot device, ensure that the cables are connected
and that the drive is installed properly and partitioned as a boot device.
•
Enter system setup and ensure that the boot sequence information is
correct see your
Service Manual
at
support.dell.com
).
N
O
TIMER
TICK
INTERRUPT
—
A chip on the system board might be
malfunctioning or motherboard failure (see "Contacting Dell" on page 65 for
assistance).
USB
OVER
CURRENT
ERROR
—
Disconnect the USB device. Use external power
source for the USB device.
NOTICE - H
ARD
D
RIVE
SELF MONITORING SYSTEM
HAS
REPORTED
THAT
A
PARAMETER
HAS
EXCEEDED
ITS
NORMAL
OPERATING
RANGE
. D
ELL
RECOMMENDS
THAT
YOU
BACK
UP
YOUR
DATA
REGULARLY
. A
PARAMETER
OUT
OF
RANGE
MAY
OR
MAY
NOT
INDICATE
A
POTENTIAL
HARD
DRIVE
PROBLEM
—
S.M.A.R.T error,
possible hard drive failure. This feature can be enabled or disabled in BIOS
setup.