Dell Inspiron One 2305 Setup Guide - Page 58

Dell Diagnostics, Starting Dell Diagnostics From Your, Hard Drive - reviews

Page 58 highlights

Using Support Tools Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 49 and run Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers and Utilities disc may not ship with your computer. See the Specifications on page 78 to review your computer's configuration information, and ensure that the device that you want to test appears in the system setup program and is active. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 75) for assistance. 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3. When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . This may invoke the Pre-Boot System Assessment (PSA) on your computer. 56

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56
Using Support Tools
Dell Diagnostics
If you experience a problem with your computer,
perform the checks in “Lockups and Software
Problems” on page 49 and run Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these
procedures before you begin.
NOTE:
Dell Diagnostics works only on Dell
computers.
NOTE:
The
Drivers and Utilities
disc may
not ship with your computer.
See the
Specifications
on page 78 to review
your computer’s configuration information, and
ensure that the device that you want to test
appears in the system setup program and is
active.
Start Dell Diagnostics from your hard drive or
from the
Drivers and Utilities
disc.
Starting Dell Diagnostics From Your
Hard Drive
Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display
a screen image, contact Dell (see
“Contacting Dell” on page 75) for
assistance.
Ensure that the computer is connected to an
1.
electrical outlet that is known to be working
properly.
Turn on (or restart) your computer.
2.
When the DELL
3.
logo appears, press <F12>
immediately. Select
Diagnostics
from the
boot menu and press <Enter>.
This may invoke the Pre-Boot System
Assessment (PSA) on your computer.