Denon 3808CI Owners Manual - Page 87

Getting Started Connections Setup Playback Remote Control Multi-Zone Information Troubleshooting GiPodH Symptom iPod cannot be played. Cause Countermeasure • The input source assigned to • Switch to the input source "iPod dock" is not selected. assigned at "iPod dock". • Cable is not properly connected. • Reconnect. • Control Dock for iPod's AC • Plug the Control Dock for iPod's adapter is not connected to AC adapter into a power outlet. power outlet. GNET/USBH Symptom Cause Countermeasure When a USB • The set cannot recognize a USB • Check the connection. memory device is memory device. connected, "USB" • A USB memory device not • Connect a USB memory device is not displayed on conforming to mass storage class conforming to mass storage the GUI menu. or MTP standards is connected. class or MTP standards. • The set port and the connected • Connect to the port set at "USB port do not match. Select". • A USB memory device that • This is not a malfunction. DENON the set cannot recognize is does not guarantee that all USB connected. memory devices will operate or receive power. • USB memory device is connected • Connect the USB memory device via USB hub. directly to the USB port. Files on a USB • USB memory device is in format • Set the format to FAT16 or memory device other than FAT16 or FAT32. FAT32. For details, refer to the cannot be played. USB memory device's operating instructions. • USB memory device is divided • When divided into multiple into multiple partitions. partitions, only files stored in the top partition can be played. • Files are stored in a non- • Record the files in a compatible compatible format. format. • You are attempting to play a file • Files that are copyright protected that is copyright protected. cannot be played on this set. The file names • Characters that cannot are not displayed displayed are used. properly ("...", etc.). be • This is not a malfunction. On this set, characters that cannot be displayed are replaced with a " . (period)". Page 39 13 - Page 18 - 39 - - - - 51 51 - Symptom Cause Countermeasure Internet radio • Ethernet cable is not properly • Check the connection status. cannot be played. connected or network is disconnected. • Program is being broadcast in • Only Internet radio programs in non-compatible format. MP3 and WMA can be played on this set. • The computer's or router's • Check the computer's or router's firewall is activated. firewall settings. • Radio station is not currently • Choose a radio station that is broadcasting. currently broadcasting. • IP address is wrong. • Check the set's IP address. Files stored on a computer cannot be played. • Files are stored in a non- • Record in a compatible format. compatible format. • You are attempting to play a file • Files that are copyright protected that is copyright protected. cannot be played on this set. • Set and computer are connected • The set's USB port cannot by USB cable. be used for connection to a computer. Server is not found, or it is not possible to connect to the server. • The computer's or router's • Check the computer's or router's firewall is activated. firewall settings. • Computer's power is not turned • Turn on the power. on. • Server is not running. • Launch the server. • Set's IP address is wrong. • Check the set's IP address. Cannot connect to • Radio station is not currently • Wait a while before trying again. preset or favorite broadcasting. radio stations. • Radio station is not currently in • It is not possible to connect to service. radio stations that are no longer in service. For some radio stations, "Server Full" or "Connection Down" is displayed and station cannot be connected to. • Station is congested or not • Wait a while before trying again. currently broadcasting. Sound is broken • Network's signal transfer speed • This is not a malfunction. When during playback. is slow or communications lines playing broadcast data with a or radio station is congested. high bit rate, the sound may be broken, depending on the communications conditions. Sound quality is poor or played sound is noisy. • File being played has a low bit • This is not a malfunction. rate. Page 20 51 - 52 32 51 51 - - - - 32 - - - - - 84