Dynex DX-55L150A11 User Manual (English) - Page 20

16 DX-55L150A11 Troubleshooting • Caption-Lets you set up closed captions. Choose from Analog Closed Caption, Digital Closed Caption, and Digital Caption Style. • Analog Closed Caption-CC1, CC2, CC3, CC4, TEXT1, TEXT2, TEXT3, and TEXT4. • Digital Closed Caption-Service1, Service2, Service3, Service4, Service5, and Service6. • Digital Caption Style-There are two digital caption styles. One is the automatic function set by the broadcaster, and the other is the custom style where you can adjust the font size, color, opacity, background color, and so on. • Reset Default-Resets the TV to its original factory settings. 4 Press MENU to return to the previous menu, or press EXIT to close the menu. Troubleshooting Before calling for service, check the following information for possible solutions to problems you may experience. If none of these solutions work, turn off the TV, then turn it on again. Caution: Do not try to repair the TV yourself. Refer all servicing to qualified repair personnel. Video and audio Problem Solution No picture (screen is not lit) and no sound. • Make sure that the power cord is plugged in. • Press POWER on the TV or the remote control. • Make sure that the correct video input source is selected. For more information, see "Selecting the video input source" on page 11. • Try another channel. The station may be experiencing problems. Dark, poor, or no picture (screen is lit), but sound is good. • Adjust the brightness. For more information, see "To adjust the picture:" on page 13. • Make sure that the correct picture mode is selected. For more information, see "To adjust the picture:" on page 13. • Make sure that the antenna or cable TV is connected correctly and securely. For more information, see "Connecting an antenna, cable TV, or satellite TV box" on page 9. No color, dark picture, or color is not correct. • Adjust the color saturation. For more information, see "Adjusting the picture" on page 13. Only snow (noise) appears on the screen. Dotted lines or stripes appear on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. For more information, see "Connecting an antenna, cable TV, or satellite TV box" on page 9. • Adjust the antenna. • Move the TV away from noise sources such as cars, neon signs, or hair dryers. Problem Solution Double images. • Try using a highly directional outdoor antenna or cable TV. The picture has a few bright • A few bright or dark spots on an or dark spots. LCD screen is normal. It does not affect the operation of this TV. Good picture, but no sound. • Make sure that the sound is not muted. • Make sure that the sound mode is set to Stereo or Mono. For more information, see "Selecting the audio mode" on page 14. Audio noise. • Make sure that there is no interference with infrared equipment such as a cordless telephone or headphones. Move the infrared equipment away from the TV to eliminate the noise. Remote control Problem Solution Remote control does not work. • Make sure that the TV power cord is plugged in. • Make sure that there are no obstructions between the remote control and the remote control sensor on the front of the TV. • Make sure that the batteries are installed correctly. For more information, see "Installing remote control batteries" on page 6. • Replace the batteries. For more information, see "Installing remote control batteries" on page 6. Trouble programming your existing universal remote control. • See instructions and a table of common codes in "Programming a universal remote control to work with your TV" on page 7. • Codes are subject to change. For up to date codes, go to www.dynexproducts.com. • Replace the batteries. For more information, see "Installing remote control batteries" on page 6. • Refer to the User Guide that accompanied your universal remote control and contact the manufacturer if problems persist.