Epson 5700i User Manual - Page 69
The printer driver is installed as an unknown device in the, Cannot print from Windows - printer driver epl
UPC - 010343818620
View all Epson 5700i manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 69 highlights
If your computer did not have Windows 98 pre-installed, it is an upgrade from Windows 95 to 98. It may not support USB connectors, and may not print. Confirm whether your computer supports USB connectors by calling the manufacturer. The printer driver is installed as an "unknown device" in the device manager 4 During plug-and-play installation, some problem disrupted the installation. While the printer is connected through the USB cable and the power is on, check the Device Manager in the My Computer menu. If USB printer or EPL 5700L/i is installed in unknown device, then the printer hasn't been properly installed. Disconnect the USB cable from the printer, then reconnect it and reinstall the printer driver. Cannot print from Windows The driver's printer port may be incorrect. To check the setting of the printer port, select properties in the file menu of the printer dialog box in the program group. Your printer is not displayed in the selector dialog box Make sure that the printer's power is on. The printer port does not appear on the menu because the computer does not recognize the printer connection. Try disconnecting and then re-connecting the USB cable. Troubleshooting 4-21